andreamth's reviews

Casino Guru

We want players to understand gambling.

1 year agoOriginalTranslation
Unfortunately, you have to give at least one star because the casino didn't deserve one either.
Registration ran without any problems when making a deposit and then we started. I deposited a small amount to test how it works but the deposit was not credited! After a pssr minute I tried to reach the live chat, didn't work. I left a message and was told I'd get a reply as soon as possible. In the next few hours I tried again and again to reach the chat. Then this succeeded. Was pointless, however, because except that it is forwarded to the responsible department with priority, nothing came out. Twice I was only told in the chat that they do everything possible and I will be notified by email. It's been 4 days now and nothing has come, neither money nor answer. Even a verification is not immediately possible only with the first payout. Stay away from this casino, I have never been treated so boldly and badly in an online casino.

After 6 days the money was credited with no comment from the casino
Read moreRead less
  • Nothing up to now
  • Deposit is not posted
  • Support not available
  • No answer to questions
Automatic translation:
1 year agoOriginalTranslation
Unfortunately, you have to give at least one star because the casino didn't deserve one either.
Registration ran without any problems when making a deposit and then we started. I deposited a small amount to test how it works but the deposit was not credited! After a pssr minute I tried to reach the live chat, didn't work. I left a message and was told I'd get a reply as soon as possible. In the next few hours I tried again and again to reach the chat. Then this succeeded. Was pointless, however, because except that it is forwarded to the responsible department with priority, nothing came out. Twice I was only told in the chat that they do everything possible and I will be notified by email. It's been 4 days now and nothing has come, neither money nor answer. Even a verification is not immediately possible only with the first payout. Stay away from this casino, I have never been treated so boldly and badly in an online casino.
Read moreRead less
  • Nothing up to now
  • Deposit is not posted
  • Support not available
  • No answer to questions
Automatic translation:
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news