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mich003's reviews

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Mich003
Advanced Novice
2 months ago
I’ve sent over a dozen emails with no response from customer service. You can’t even access the 24/7 chat. Every time I try to click the support chat button nothing happens. Bonuses sometimes are not credited to your account after deposit. No responsible gambling options. There policy is to contact via email for responsible gambling tools. THEY DO NOT RESPOND
  • Good game selection
  • Bad support
All Spinight Casino reviews
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Mich003
Advanced Novice
10 months ago
Very good experience with this casino ! Customer service was great and very fast payout
  • Fast payout
  • Great customer service
All WildTornado Casino reviews
WildTornado Casino
9 months ago
Dear Mich003,

We deeply appreciate the time and effort you have taken to share your thoughts and experiences with us. Your positive feedback is highly valuable to us.

Rest assured, we are doing our best to meet your expectations and make our service more comfortable and pleasant every day.

Best regards,
Wild Tornado Casino Team
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Mich003
Advanced Novice
1 year ago
They have a lot of games but unfortunately I can’t play them. I made an account on Thursday and to activate my account I needed to deposit. I deposited $50 . I then go and try and play a game and I am restricted from playing because my account is not verified . No big deal I go and upload all my documents. I am still waiting to be verified 4 days later. The chat customer service is useless and when you email they do not answer.
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  • Lots of game
  • Terrible customer service
  • Long verification time
All Videoslots Casino reviews
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Mich003
Advanced Novice
1 year ago
Terrible Casino. Takes way too long to verify and I was denied my withdrawal because of over betting on a bonus. That information should be stated very clearly when accepting the bonus. I should not have to scroll down to the bottom on the home page to find the very small fine print of the bonus policy. I will not be wasting my at this casino again.


I uploaded my documents 3 days ago and I’m still not approved they are pending
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  • Long verification time
  • Bonus rules and policies should be stated clearly when adding them to a deposit.
All Arlekin Casino reviews
Arlekin Casino
1 year ago
Hello Mich003!

We apologize for the inconvenience caused. Our payment officers acted strictly according to our Terms & Conditions, which state that max bet while playing with a bonus has to be 5 EUR or equivalent in another currency. I'm sorry to hear that your experience at our casino was clouded by this situation.

Our casino treats KYC verification seriously, and you were requested to provide the standard set of documents to prove your identity and your payment methods. As soon as all the requested information is provided, the verification process will be completed.

Regards,
Arlekin Casino.
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