Dear Mich003,

Thank you for your positive feedback!

We’re delighted to hear that your verification process was quick and that your withdrawal was handled smoothly — that’s exactly the experience we aim to deliver.

It’s also great to know you’re enjoying the variety of games available. We understand it can be disappointing when some providers aren’t accessible in certain regions, but these restrictions are due to licensing regulations outside of our control. We’re always working to expand our offerings wherever possible, so players everywhere can enjoy even more choices.

We truly appreciate your review and look forward to providing you with more great experiences in the future!

Best Regards,
Spinlander Casino Representative.

Hello Mich003!

We apologize for the inconvenience caused. Our payment officers acted strictly according to our Terms & Conditions, which state that max bet while playing with a bonus has to be 5 EUR or equivalent in another currency. I'm sorry to hear that your experience at our casino was clouded by this situation.

Our casino treats KYC verification seriously, and you were requested to provide the standard set of documents to prove your identity and your payment methods. As soon as all the requested information is provided, the verification process will be completed.

Regards,
Arlekin Casino.