2 years agoOriginalTranslation
Big scam, people stay away from this casino. The win was not credited. Had free spins and the win just disappeared. In the chat m none helped me. They say I lost the round. I can't believe anything like that had ever happened to me
- I don't have a positive experience
- Nothing positive found
- incompetence chat
- Unfortunately I had nothing positive experience
- Don't cheat play in this casino
- Incompetent Chat
- The rtp does not correspond to reality
- Very long wait for an answer
Automatic translation:
IceBet Casino
2 years ago
Dear Ciprian77cip,
We have checked the information in your review in detail.
We would like to inform you, that in our casino the games are presented only by official developers. Employees of our casino cannot influence the process of your games or the accrual of winnings in any way.
You contacted technical support and reported that your winnings in the Legacy of Dead slot had not been accrued.
Information on your appeal was immediately forwarded to the provider PlaynGo for a detailed inspection.
As a result of this check, an email was sent to you with details of the check.
The provider reported that in the round specified by you, you had no winnings, but there was another round that you have not completed. Instructions for completing the round were also provided to you in email.
But unfortunately, we see that you refused to follow them and decided to close your account.
According to our casino rules, your account has been closed as per your request.
Also, we would like to mention that all the replies from our support chat have been dealt with you almost instantly and without delay.
Please, if you have any questions or difficulties, please contact e-mail support@icebet.casino
We have checked the information in your review in detail.
We would like to inform you, that in our casino the games are presented only by official developers. Employees of our casino cannot influence the process of your games or the accrual of winnings in any way.
You contacted technical support and reported that your winnings in the Legacy of Dead slot had not been accrued.
Information on your appeal was immediately forwarded to the provider PlaynGo for a detailed inspection.
As a result of this check, an email was sent to you with details of the check.
The provider reported that in the round specified by you, you had no winnings, but there was another round that you have not completed. Instructions for completing the round were also provided to you in email.
But unfortunately, we see that you refused to follow them and decided to close your account.
According to our casino rules, your account has been closed as per your request.
Also, we would like to mention that all the replies from our support chat have been dealt with you almost instantly and without delay.
Please, if you have any questions or difficulties, please contact e-mail support@icebet.casino
