They answer you email but not to your question. You ask And explain the situation atleast ten times And still they dont get it. Im sure they Can read but they dont want to solve the problem that they have caused. Because of their ignorance, i have to contact And get my problem solved elsewhere. Wont recommend this casino. If i want to play fair, with trust and contact customerservice that Care and are willing to solve, i play anywhere else rather than in Winstoria. I feel totally num, after i have tried over three weeks to get them send my gamehistory from the time it is lacking.Winstoria will propably answers this that i Can see the history by myself, but that isnt true. You Can not trust that the server works. The Numbers and wins cähas changed so many times. I have proof of this and i have sent it to Winstoria. Still they say that everything is ok And that the gamehistory is correct, so basically they dont care at all. They contacted other gameprovider to get my gamehistory there. They informed me that i have no rounds played there. I asked many times the authentic respond of the gameprovider but they didnt send it. Also i contacted the gameprovider before they did And i havent still got answer from them. So the answer that Winstoria kindly informed me, might be written by anyone, who knows :)