davesaint's reviews

Casino Guru

We want players to understand gambling.

1 year agoOriginalTranslation
Made on purpose to steal your money (and I say this from experience).
Deposits bypass the Master id security system and you are charged between 5 and 6% interest on transactions! (I have screenshots and bank statement). If you submit a complaint, they ask you for documentation and WILL NOT REFUND YOU. . The score of casino guru attributed on this site does not correspond to reality.
FURTHERMORE:
I WOULD GIVE ZERO STARS IF I COULD
IF YOU LEAVE YOUR PHONE NUMBER BE PREPARED TO BE ANNOYED BY PROMOTIONAL MESSAGES DAY AND NIGHT! REMEMBER THAT ALTHOUGH YOU ASK TO AVOID DIRECTLY AT THE CASINO (WHICH I AM NOT EVEN REGISTERED) THEY DO NOT. BAD AND BAD. AVOID.
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  • 8% commission on second withdrawal within 30 days
  • payment fees
  • withdrawals (if you can do it) very slow
  • they go out of their way to make you put money back into your account and lose it
Automatic translation:
1 year agoOriginalTranslation
Run away bogus votes on this mess. Impossible withdrawals and payments that, even if canceled, are charged to you (dispute in progress)
Automatic translation:
BitStarz Casino
1 year ago
Hi Dave,

I'm so sorry to hear about this :( but I believe this issue was resolved, right?

If not, kindly let me know.

Olle
1 year agoOriginalTranslation
I forgot to enter and correct the positive review. The casino after having caused me a disservice on a withdrawal of 1400 euros (and only after having reported above) the problem that I had had the funds returned to me. After that they closed my account. THEY can unquestionably decide to close the account, but I don't understand why ... Are they touchy? Did they make a mistake and were they upset because I contested their mistake? In any case, they behaved very badly with me and obviously I am talking about my experience above.
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  • 24h customer service.
Automatic translation:
Spin Samba Casino
1 year ago
Hi Davesaint,
Thank you for posting your feedback on this forum. Of course we understand that you want to have your winnings as soon as possible and we can assure you that our dedicated payment processing team constantly makes sure you stay on top of your withdrawals.
One of the best Account Managers contacted you and discussed the situation in full, confirming that the processing time is usually 48 hours. We are happy that your concern has been resolved.
Our customer support team is available for all your needs 24/7. Do not hesitate to contact us if you need anything, your experience is important to us.
Thanks for your time and the SpinSamba family wishes you a wonderful weekend!
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