rwtermanini's reviews

Casino Guru

We want players to understand gambling.

1 year ago
FabSpins Casino is an awful place to play. If you are considering this casino, be wary. They have no apparent connection to governing bodies, a horrible reputation, lack transparency, and imitate other casino platforms - all signs that they'll take your money in an instant! Not only do they falsely claim phone support, but the number provided leads to dropped calls or busy signals. Additionally, their online customer service chat is suspicious as many reputable casinos list their full name and not just fake first names. Be mindful when gambling with them; it could end up costing more than expected! You will come in full of hope, only to leave humiliated and feeling betrayed. This site is very generic and much like a lot of other online casinos. They have a variety of games, offer bonuses, and have multiple levels of membership. However, the customer service is terrible, and the withdrawal process is unreliable and inadequate.

The games are nothing special - they lack any sort of excitement or innovation. Don't be fooled by the generous bonuses offered at this casino; they are often accompanied by a number of restrictions, making them difficult to fulfill. If you do manage to beat the odds and win big, unfortunately, this online casino will not payout your earnings. Even if they offer an impressive bonus like a million dollars - what good is it when players can’t receive their hard-earned wins?

I reached out multiple times via email and customer service but received no response or assistance whatsoever. On each occasion, they simply brushed me off by claiming my withdrawal was 'on its way', then proceeded to ignore me entirely. No matter how friendly they may seem when you are making a deposit, they don't bother to even acknowledge your communication attempts or provide any reassurance when it comes time to make a withdrawal.

The apathetic customer support team fails to provide useful solutions and do not act professionally or treat customers with respect. If it really is staffed by live people, then they could learn a thing or two from bots. Every response I've ever received was the same and had nothing to do with my questions. Don't waste your time trying to get past the chat operators - they use every available trick to deny you access to an account manager, team leader, or individual with the ability to address your concerns. Unless you're incredibly lucky, chances are slim that you'll receive any sort of assistance. On top of this, their payment processing system is unreliable at best - leaving you with nothing more than false promises of payment dates or any useful information. If you're looking for an enjoyable casino experience where you won't have to worry about getting ripped off or being treated like a fool, then look elsewhere! This one is a scam!

Overall, I would 100% definitely not recommend playing at FabSpins Casino in any situation.
Read moreRead less
  • A variety of games
  • Offer chat support
  • Readily accept your money
  • Lackluster and similar to many other online casinos.
  • Support+ Phone is restricted. By invite only.
  • Do not pay out winnings.
  • Horrible customer service.
2 years ago
This casino just blatantly stole $900 from me. After being burned by several online casinos, I only play from log in to log out using a screen recording option so everything can be recorded. I played by their terms of service, ideally using my money and no bonuses. After winning over $900 and several chats with online customer service, I withdrew on September 24th. It is October 6th, and I have not heard back. I contacted support, and they told me that on the 28th, they decided they didn't want to give me my deposit. No reason. No excuse. Nothing. I asked to speak to someone, and they brushed me off. I was told they were unsure when a supervisor would be available and to try another day. I asked for a number, and they said that numbers are only for exceptional cases and that mine was not of significance. I have everything recorded with my winnings and every chat I had with them. When I told them I had proof of my winnings, they ended the chat by telling me that I should have a good day. I have reviewed all my documentation, and I am in the right. They stole from me. They are liars, thieves, and robbers. THIS IS NOT FAIR! I will make my case public and ensure no one else gets robbed. "F-" for them!
Read moreRead less
  • ROBBERS AND LIARS
  • YOU WONT GET PAID
  • CUSTOMER SERVICE IS DISMISSIVE AND LIARS
  • BONUSES ARE UNREALISTIC. GAMES ARE RIGGED
  • BEWARE OF TERMS OF SERVICE! YOU WONT WIN
  • PHONE NUMBER GIVEN ONLY AT THEIR DISCRETION...SO DONT PLAN ON IT
  • I CALCULATED RTP AND IT IS NOT ACCURATE
SGW_new_push_alt
It’s Safer Gambling Week! Play a quick card game to test your gambling style.
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news