anette's reviews

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2 years agoOriginalTranslation
😡😡😡😡No payout has gone 19waiting for my money😡😡I have sent at least 50 messages I am waiting for 900 euros they will answer this and say what kind of player ID do you have and have you submitted the complaint to casinoguro which of course I have!so we can help my player id is 30096888 all so others will think they are trying to help want my money now😡😡😡😡😡😡😡😡😡😡am really angry now they have also turned off the chat function on my account 😡😡😡😡😡they don't know what to say anymore😡😡😡😡😡😡now after 19 days I still haven't received the money they have now put it back in my player account and want me to make another withdrawal after waiting waiting 13 days 😡😡😡😡the chat is now working again and my 900 euros have been withdrawn from my player account again when I call they blame that they have 5 payment days then I have already waited 19days😡😡😡they say money is on its way no money yet come back, I have photographed all the mess and transactions damn it for their way of treating men shoes !!
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Automatic translation:
Vulkan Vegas Casino
2 years ago
Hello Anette
According to our records, the new withdrawal request via bank transfer was approved, and the money is being processed.
Also, there is no such an option for operator to "turn off" the chat. Can you please provide some proofs?

Thank you in advance!
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