deenah's reviews

Casino Guru

We want players to understand gambling.

• 3 months ago
I am the player with the I.D number number 10566967
They'll freeze your account after winning,and when you contact the customer service, they'll ask you to provide your information for KYC,and when you do so...they'll block your account with ya funds inside,they'll quote the 9.7 clause in the general terms without specifying ya actual offence!

Beware of this site...they're scammers!
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  • The company is a fraudulent company.
  • They are scammers
  • They don't specify reasons for blocking accounts.
1win Casino
Hello Deenah!
Thank you for your feedback.
As it was informed earlier in the letter, your account has been blocked for violation of p.9.7 of the Terms of use of the site, section "General Terms and Conditions (hereinafter - Rules)": If a betting participant commits fraudulent actions against the betting company (multi-account, using betting automation software, playing on arbitrage situations, if the game account is not used for betting, abusing loyalty programs, etc.), the betting company reserves the right to stop such fraudulent actions.

We strictly adhere to the rules and encourage our players to do so. Therefore, we never make unfounded decisions.
Best regards, 1win team.
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