luckyluke7's reviews

Casino Guru

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2 years ago
I stopped trusting casino guru ratings after playing at iwild. They are a dishonest place, it was no fun at all to play to play due to bugs on every second game. Almost half of then showed an error message... Plus withdrawing was sooo stressful and time consuming. You have to send them the same documents 4 times and engage in an unpleasant back and forth to receive your money. Plus even without using bonuses you have to play your deposit 3 times to withdraw. My opinion is that casino guru gets a cut from fishy places like this (Vulkan Vegas was another red flag) in order to give them good reviews.
I will delete my account immediately after receiving my withdrawal. The only good casino online is Energy Casino, although the first withdrawal went smoothly and now their KYC department seems to have slowed down as well but still a lot better than iwild!
Read moreRead less
  • Unfair withdrawing conditions
  • Unpleasant KYC department
  • Bugs in several games
iWild Casino
2 years ago

Hello, LuckyLuke7!

Our casino has a standard KYC procedure, many brands work on it. It is very important that its work depends on different requirements, such as license requirements or payment methods.

We also want to say that our Q&A team carefully tests all slots. And before that, the players had no problems. If suddenly you have a bug in the game, please send a screenshot to yakovlev@iwildpartners.com

Best regards,
iWildCasino
2 years ago
Avoid it, they're scammers.
You cannot withdraw your money - my withdrawals got rejected several times without any reason provided.
I have uploaded all requested documents, ID, even employment of contact - basically all the specific data needed.
However they rejected the withdrawal, making it impossible to get your moeny from them - depositing money to them works in a matter of seconds though, so something definately not working right there. I have deleted my account and will never ever use this site again, there are enough legit casinos online.
Read moreRead less
  • theortically you can win, but you will never see the money anyway and your real money will be gone for real...
  • theft of money
Vulkan Vegas Casino
2 years ago
Hello luckyLuke7
Sorry you had a bad experience at the casino. Would you share your account ID please or make a complaint in order to investigate further? Thank you!
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