HomeOnline CasinosPrimeSpielhalle Casino Review
PrimeSpielhalle Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (10)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • Sofort Banking
  • Trustly
  • Entercash
  • Instant Payments by Citadel
Withdrawal limits
Not Limited for EUR
Kinetic Digital
2021
> $1,000,000
OverviewBonusesUser reviews18Safety Index explainedDiscussion1Payment methods10
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PrimeSpielhalle Casino Review

In this review of PrimeSpielhalle Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. PrimeSpielhalle Casino has a High Safety Index of 8.8, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Continue reading our PrimeSpielhalle Casino review to find out more about this casino and determine if it's the right fit for you.

Is PrimeSpielhalle Casino fair and safe? Safety Index explained

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of PrimeSpielhalle Casino, we thoroughly read and reviewed the Terms and Conditions of PrimeSpielhalle Casino. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.

Considering our estimates and the factual data we have collected, PrimeSpielhalle Casino appears to be a very large online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

To our knowledge, PrimeSpielhalle Casino is absent from any significant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All of that, together with other factors considered in our review, has resulted in PrimeSpielhalle Casino having a Safety Index of 8.8, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.

Note: To the best of our knowledge, PrimeSpielhalle Casino is associated with 45 other online casinos. The Safety Index of PrimeSpielhalle Casino takes into account the qualities of all the interconnected online casinos. Due to the link to other casinos, this casino has scored a higher Safety Index than it would have on its own.

T&Cs of PrimeSpielhalle Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of PrimeSpielhalle Casino to be somewhat unfair.

Note: You can find our specific findings from the T&Cs evaluation here.

PrimeSpielhalle Casino player complaints

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 0 complaints directly about this casino in our database, as well as 22 complaints about other casinos related to it. Because of these complaints, we've given this casino 636 black points in total, out of which 636 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

PrimeSpielhalle Casino user reviews and feedback

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Based on the 18 user reviews of PrimeSpielhalle Casino in our database, it has a Good User feedback score. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Company information and licenses of PrimeSpielhalle Casino

PrimeSpielhalle Casino is in the ownership of Kinetic Digital and has an annual revenue estimate greater than $1,000,000. This makes it a small to medium-sized online casino according to our classification.

PrimeSpielhalle Casino holds a gambling license in Germany issued by Gemeinsame Glücksspielbehörde der Länder.

Withdrawal limits, win limits, and payment method options

PrimeSpielhalle Casino supports 10 payment methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Sofort Banking, Trustly, ApplePay, Instant Payments by Citadel, Direct e-banking, Entercash.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. Languages and customer support options available at PrimeSpielhalle Casino are displayed in the table below.

Language Website Customer support Live chat
English No Yes Yes
German Yes Yes Yes

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at PrimeSpielhalle Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, PrimeSpielhalle Casino has an average customer support.

PrimeSpielhalle Casino casino games and slots

PrimeSpielhalle Casino gives players an option to play these types of games: Slots, Jackpot games.

The casino's game library includes titles from 20 providers. This includes Nolimit City, Merkur Gaming, Play'n GO, Blueprint Gaming, Pragmatic Play, Red Tiger Gaming, Playson, ELK Studios, Push Gaming, Wazdan, Relax Gaming, edict, Greentube, Apparat Gaming, Games Global, Bragg Gaming, Reel Time Gaming, Synot Games, Hacksaw Gaming, Gamomat.

PrimeSpielhalle Casino bonus offers and codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 2 bonuses from PrimeSpielhalle Casino in our database, and all offers are listed in the 'Bonuses' section.

Note: For more information about this casino's offers, check out our separate page dedicated to PrimeSpielhalle Casino bonuses.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (10)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • Sofort Banking
  • Trustly
  • Entercash
  • Instant Payments by Citadel
Withdrawal limits
Not Limited for EUR

Games
Show all

Slots
No roulette
No blackjack
No betting
No video poker
No bingo
No baccarat
Jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games

Language options

German website
English customer support
All languages (2)
English live chat
All languages (2)

Game providers
Show all (20)

  • Nolimit City
  • Pragmatic Play
  • ELK Studios
  • Push Gaming
  • Play'n GO
  • Red Tiger Gaming
  • Wazdan
  • Blueprint Gaming
CASINO SCREENSHOTS
primespielhalle_casino_homepage_desktop
primespielhalle_casino_homepage_mobile
primespielhalle_casino_promotions_desktop
primespielhalle_casino_promotions_mobile

Positives

  • Extensive collection of games from multiple providers
  • Casino supports ApplePay
  • Simple and clean website design
  • Various responsible gaming options available

Negatives

  • Live chat is available only after registration
  • Live chat support is not available 24/7

Interesting facts

  • Local version of an international casino
  • Casino available only for players in Germany
  • Average monthly withdrawal limit
Author & Guarantor: Michaela Skalla Last updated: 17 Jul 2024 Anything incorrect or missing? Let me know
Casino Bonuses

PrimeSpielhalle Casino bonuses

Browse all bonuses offered by PrimeSpielhalle Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (18)

User reviews of PrimeSpielhalle Casino

This is a place to share experience with PrimeSpielhalle Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 18 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 year ago
Great experience there, really good welcome bonus, and good promotions !
I recommend 100% this online casino.
Also the wihdrawal are quite fast and KYC verification as well
• 1 year ago
PrimeCasino is a reliable online casino offering a wide selection of games and great bonuses. The site is easy to navigate and the support team is friendly and helpful. The games are of high-quality and the withdrawal process is quick and efficient. Overall, PrimeCasino is a great choice for online casino players.
• 1 year ago
here for fun is an exclusive casino with lots of slots and nice welcome bonuses. The customer service is excellent. The withdrawal process is fast and easy KYC.
  • Fast withdrawal process
  • Simple KYC process
  • Many slots
  • Getting winnings
  • Good customer service
• 1 year ago
A good casino that offers great bonuses and not a big but pretty good selection of games.
From time to time I play here, no problems withdrawal, within 24 hours everything comes.
Can not say that the casino is great, but deserves a solid 4.
  • Nice bonuses
  • Fast payouts
• 1 year ago
Prime casino offers bonuses but doesn't implement them and even tells me by email that the management has decided not to give me a bonus. This decision is irrevocable!
The only question is by what right? Why such arbitrary actions? The rating of this casino should be considered very quickly. I resign!
  • I do not know
  • arbitrary, immoral decisions and denial of bonuses
• 1 year ago
It’s a pure scam. They say review documents in twelve hours but untrue. U can lose as much money as possible but as soon as withdraw ur talking to bots and nothing gets done. Stick to ladbrokes or paddy power these gangsters are based in Malta so when they rob u and THEY WILL. There is nothing I can do
• 2 years ago
Dont play here! there is no support, i didnt get a reply for three days and the support email address keeps bouncing back. wouldnt verify me as my bill wasnt in colour? never heard that one before.. avoid this casino do not sign up here!
  • None at all
  • lots of slots
  • No support
  • verification a nightmare
Safety Index explained

Safety Index of PrimeSpielhalle Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PrimeSpielhalle Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about PrimeSpielhalle Casino and related casinos (113)

113All0Opened22Not solved32Solved59Rejected

Complaints directly about PrimeSpielhalle Casino

Complaints about related Mega Casino (8)

Resolved Our verdict

Case closed

Disputed amount: €750
Mega Casino
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Submitted: 12 Aug 2023
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Disputed amount: €600
Mega Casino
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Submitted: 09 Jun 2023
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Disputed amount: 530 R$
Mega Casino
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Submitted: 07 Nov 2022
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Disputed amount: 4,000 R$
Mega Casino
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Submitted: 02 Sep 2022
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Disputed amount: 90 R$
Mega Casino
Safety Index:High
Submitted: 30 Aug 2022
Resolved Our verdict

Case closed

Disputed amount: Can$400
Mega Casino
Safety Index:High
Submitted: 06 Aug 2022

Complaints about related Slingo Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: 130 kr
Slingo Casino
Safety Index:High
Submitted: 09 Sep 2023
Resolved Our verdict

Case closed

Disputed amount: €560
Slingo Casino
Safety Index:High
Submitted: 11 May 2023

Complaints about related LuckyMe Slots Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: £140
LuckyMe Slots Casino
Safety Index:High
Submitted: 15 May 2023

Complaints about related Lord Ping Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: 400 R$
Lord Ping Casino
Safety Index:High
Submitted: 08 Dec 2022
Resolved Our verdict

Case closed

Disputed amount: £1,300
Lord Ping Casino
Safety Index:High
Submitted: 25 Aug 2022
Resolved Our verdict

Case closed

Disputed amount: £1,000
Lord Ping Casino
Safety Index:High
Submitted: 05 Nov 2020

Complaints about related Genting Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: 100,700 INR
Genting Casino
Safety Index:High
Submitted: 21 Nov 2023
Resolved Our verdict

Case closed

Disputed amount: 104,900 INR
Genting Casino
Safety Index:High
Submitted: 15 Oct 2023

Complaints about related ICE36 Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €230
ICE36 Casino
Safety Index:High
Submitted: 16 Apr 2024
Resolved Our verdict

Case closed

Disputed amount: €100
ICE36 Casino
Safety Index:High
Submitted: 28 Sep 2023
Resolved Our verdict

Case closed

Disputed amount: 18,000 R$
ICE36 Casino
Safety Index:High
Submitted: 10 Jul 2023
Resolved Our verdict

Case closed

Disputed amount: 450 R$
ICE36 Casino
Safety Index:High
Submitted: 06 Jun 2023
Resolved Our verdict

Case closed

Disputed amount: 2,300 R$
ICE36 Casino
Safety Index:High
Submitted: 19 May 2023
Resolved Our verdict

Case closed

Disputed amount: €400
ICE36 Casino
Safety Index:High
Submitted: 03 Apr 2023
Resolved Our verdict

Case closed

Disputed amount: €273.27
ICE36 Casino
Safety Index:High
Submitted: 08 Mar 2021

Complaints about related Simba Games Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €2,000
Simba Games Casino
Safety Index:High
Submitted: 16 Jun 2023

Complaints about related SpinGenie Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: Can$1,667
SpinGenie Casino
Safety Index:High
Submitted: 18 Apr 2023
Show more complaints (+24)
Discussion

PrimeSpielhalle Casino Discussion

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