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PrimeBetz Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. PrimeBetz Casino has a Below average Safety Index of 6.4, which indicates that it may not be an optimal choice for most players as far as the casino fairness and safety go. Keep reading our PrimeBetz Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index – PrimeBetz Casino fairness and safety
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our PrimeBetz Casino review, we extensively examined and analyzed the Terms and Conditions of PrimeBetz Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
According to our approximate calculation or collected information, PrimeBetz Casino is a small to average-sized online casino. In proportion to its size, it has received complaints with a high total value of disputed winnings. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
Based on our findings, no important casino blacklists feature PrimeBetz Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All of that, together with other factors considered in our review, has resulted in PrimeBetz Casino having a Safety Index of 6.4, which is a Below average value. This casino is not an advisable option for players looking for an online casino that creates a fair environment for their customers.
Terms and Conditions of PrimeBetz Casino
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of PrimeBetz Casino during our review.
Player complaints regarding PrimeBetz Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 843 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of PrimeBetz Casino
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
The user satisfaction feedback of PrimeBetz Casino shared by 22 users has resulted in a Good User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Licenses and company information
PrimeBetz Casino is owned by Starscream Limited, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
PrimeBetz Casino is licensed by Kahnawake Gaming Commission in Kahnawake.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 2,500 per week
No win limit
EUR 8,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The options available at PrimeBetz Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Portuguese
German
Finnish
Italian
French
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at PrimeBetz Casino, your account, withdrawals, or anything else. According to our tests and collected information, PrimeBetz Casino has a good customer support.
Casino games and slots available at PrimeBetz Casino
Players can enjoy these types of casino games at PrimeBetz Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 66 game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Evoplay, Ezugi, BGaming, GameArt, Endorphina, Habanero, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, MrSlotty, Relax Gaming, Betgames, Lucky Games, Smartsoft Gaming, Fantasma Games, Platipus, Qora Games, Swintt, Felt Gaming, Amigo Gaming, Spinmatic, Spadegaming, BF Games, Betixon, Spribe, Gamomat, OneTouch, Kiron Interactive, Revolver Gaming, Triple Profits Games (TPG), Mascot Gaming, Vivo Gaming, Bombay Live, PlayPearls, PGsoft (Pocket Games Soft), Reel Play, Salsa Technology, Leap Gaming, Espresso Games, Fugaso, Felix Gaming, Skywind Group, Caleta Gaming, Peter & Sons, AvatarUX, Fazi, 3 Oaks Gaming, Gamzix, Kalamba Games, Hacksaw Gaming, Asia Gaming.
PrimeBetz Casino bonuses and promo codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
As of right now, our database holds 4 bonuses from PrimeBetz Casino, including:
45 FREE SPINS on All-Star Fruits
100% up to $500 and 100 extra spins
50% up to $500
75% up to $500
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
This is a place to share experience with PrimeBetz Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Not recommended, doesn't pay out. After an initially entertaining game, I was able to request a withdrawal of €400. I had deposited with a credit card and wanted to have the money transferred to my credit card, but that doesn't work, so I have to find another option. Support told me I should make a minimum deposit with my jeton account and they would then send my money to jeton. I did that and the withdrawal was cancelled again because there was a problem with jeton. (Supposedly). While I was waiting for my withdrawal, I carried on playing and was able to work my way up to €1200. I requested a withdrawal again and was told again that there was a problem with jeton... It was more waiting, waiting and I carried on playing with the €1200. Of course I lost everything and then made a few more deposits, totaling just under €500..... But unfortunately the games were reset to zero and I was unable to get a feature in any game or make a relevant win. If a casino treats customers like this, they are scammers. If a deposit works with jeton, then a withdrawal should work just as well. I have since contacted jeton and they have confirmed to me that there are no problems at all, my account is OK and no withdrawal has been rejected! So I was lied to here, it was a simple delaying tactic so that I lose the money again, well, that is my mistake but when I think that including my deposit, I have played around €1700 at a level that is on the lower end.
Nicht zu empfehlen, zahlt nicht aus.Nach anfänglichen unterhaltsamen Spiel, konnte ich eine Auszahlung von 400 € beantragen. Ich hatte mit kreditkarte eingezahlt und wollte das Geld auf meine kreditkarte überwiesen haben das geht aber nicht also muss ich eine andere Möglichkeit nehmen der Support sagte mir ich sollte mit meinem jeton account eine mindesteinzahlung machen und man würde mir mein Geld dann nach jeton schicken. Das habe ich getan und die Auszahlung wurde erneut gecancelt da es ein Problem mit jeton gibt.( Angeblich) Habe während ich auf meine Auszahlung gewartet habe weiter gespielt und konnte mich bis 1200 € hochspielen habe erneut eine Auszahlung beantragt und wieder sagte man mir dass es ein Problem mit jeton gibt... Es ist wieder warten warten und ich habe mit den 1200 € weitergespielt natürlich alles verloren habe dann noch ein paar Einzahlungen getätigt insgesamt knappe 500€..... Aber leider sind die Spiele auf Null gesetzt worden und ich konnte in keinem Spiel ein Feature bekommen oder einen relevanten Gewinn erzielen. Wenn ein Casino so mit Kunden umgeht sind es Betrüger, wenn eine Einzahlung mit jeton funktioniert dann sollte eine Auszahlung genauso funktionieren. Ich habe zwischenzeitlich die jeton kontaktiert und sie haben mir bestätigt dass es überhaupt keine Probleme gibt mein Konto in Ordnung ist und keine Auszahlung abgelehnt worden ist! Also wurde ich hier belogen es war eine einfache hinhaltetaktik damit ich das Geld wieder verspiele, gut das ist mein Fehler aber wenn ich denke dass ich hier inklusive meiner Einzahlung nachher 1700 € ca in einem Niveau gespielt habe was im unteren Bereich liegt.
Fast verification
Schnelle Verifizierung
Bonus Offers
Bonus Angebote
Few deposit and withdrawal options
Wenig Einzahlungs und Auszahlungsmöglichkeiten
Games lag, crash
Spiele laggen , brechen ab
PrimeBetz Casino
Hi Simplyme, Thank you for playing with us. Unfortunately, credit card withdrawals are not possible due to Curacao license restrictions. The Jeton payment system payment issue has been resolved and I sincerely apologize for the inconvenience. When the Jeton issue was active we had requested you use MiFinity in order to withdraw. Mifinity is the default withdrawal method and works perfectly, but you preferred Jeton. All of our over 4,000 games are provided from 3rd party game providers and the settings are set by them...we have no way to adjust them and the settings should be the same as all online casinos who host them. Please contact us at [email protected] if there is anything we can do for you.
This casino have visa and mastercard deposit option but only myfinity withdrawal option witch means they are breatching terms and conditions becuse every customer must withdraw same method as deposit
many slots and games
Worst payment and withdrawal option i have ever seen
Very good casino.Verification within an hour, withdraw upon 24 hours, not extra verification needed, excellent support and extra bonuses instead of the basic one.i really wonder why the rake is not high.Definately recommended.
fast verification
fast withdraw
excellent support
lot of providers
Safety Index explained
Safety Index of PrimeBetz Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PrimeBetz Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average6.4/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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