The process of getting this bonus should be relatively FAST, Bonus expiration: 2 days
18+ • New Players Only • Full Terms apply • Players from some countries must make a cash purchase before redeeming no deposit bonuses • Slots, Keno & Scratch Cards only • In order to withdraw, account must be verified and at least one deposit is required of minimum $20 via crypto • Withdrawal only via Bitcoin or other cryptocurrencies • Limited to one claim per IP address
Our expert casino review team has carefully analysed PrimaPlay Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. PrimaPlay Casino has an Above average Safety Index of 7.1, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Take a look at our full PrimaPlay Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Safety Index of PrimaPlay Casino – Is it fair and safe?
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our PrimaPlay Casino review, we carefully went through and inspected the Terms and Conditions of PrimaPlay Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .
Based upon our estimates and collected information, we consider PrimaPlay Casino a medium-sized online casino. In relation to its size, it has a low value of withheld winnings in complaints from players. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
We did not find PrimaPlay Casino on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All of that, together with other factors considered in our review, has resulted in PrimaPlay Casino having a Safety Index of 7.1, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.
PrimaPlay Casino T&Cs
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of PrimaPlay Casino to be somewhat unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to PrimaPlay Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 5 complaints about this casino in our database. Because of these complaints, we've given this casino 690 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of PrimaPlay Casino
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
PrimaPlay Casino has a Mixed User feedback score based on the 177 user reviews in our database. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
PrimaPlay Casino company information and licenses
PrimaPlay Casino belongs to and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
To the best of our knowledge, PrimaPlay Casino has not been granted a license by any gambling regulatory authority.
About payment methods and win and withdrawal limits
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at PrimaPlay Casino.
Language
Website
Customer support
Live chat
English
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at PrimaPlay Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say PrimaPlay Casino has a good customer support based on the responses we have received during our testing.
Slots and casino games at PrimaPlay Casino
You can play these types of games at PrimaPlay Casino: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Keno, Other card games, Crash games, Other games.
Casino games supplied by 1 game provider are available. This includes Realtime Gaming.
PrimaPlay Casino bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 3 bonuses from PrimaPlay Casino based on the data from our database.
Note: Visit our separate page on PrimaPlay Casino bonuses to learn more about this casino's offers.
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Bonuses
No Deposit Bonus:
$50 NO DEPOSIT BONUSBonus T&C
No deposit bonus for new players
Wagering requirements: 50x(restrictions apply)
Maximum cashout: $100
Sticky bonus (non-cashable)
Maximum bet: $5
The process of getting this bonus should be relatively FAST, Bonus expiration: 2 days
18+ • New Players Only • Full Terms apply • Players from some countries must make a cash purchase before redeeming no deposit bonuses • Slots, Keno & Scratch Cards only • In order to withdraw, account must be verified and at least one deposit is required of minimum $20 via crypto • Withdrawal only via Bitcoin or other cryptocurrencies • Limited to one claim per IP address
Browse all bonuses offered by PrimaPlay Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
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User reviews
(177)
User reviews of PrimaPlay Casino
This is a place to share experience with PrimaPlay Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Just Another RealtimeGaming clone-site casino. With average Bonuses and promotions. Even first no deposit bonus of 50$ isn't so great, wagering is very hard,coz is only 1 provider. Live chat customer support is very slow, and not available all the time for players from Europe. Deposits methods same as in other RTG casinos. Best option (for me) is credit card.
50$ no deposit bonus
RealTimeGaming provider
Only one provider
Live chat unavailable almost all the time, for players from Europe
Very strange casino. If you win with no deposit money, they still require a deposit for you to get the money. This is not mentioned anywhere. It is then not a no-deposit bonus. I wouldn't even put a euro here, because it seems that they are not an honest casino. Avoid this place.
I managed to wager with a total of 400 and a few euros, but as I can only withdraw 100€ I withdrew it, after 2 days they gave me the information in which I was doubling my account etc etc, where it was all a lie, they basically still kept the money. I contacted support but nothing
Consegui fazer o wager com um total de 400 e poucos euros, mas como so posso retirar 100€ retirei, passado 2 dias dão me a informação no qual andei a duplicar conta etc etc, onde é tudo mentira, basicamente ficaram me com o dinheiro ainda socorri ao suporte mas nada
I won $1,390 over many hours of playing and had long ago fulfilled wagering requirements. All of a sudden my balance disappeared and was only $138!!!! I also won a feature which was paying a lot. Halfway through it i got a message saying maximum allowed winnings eas reached and the rest of my free spins would be forfeited. And they cancelled my free spins. DONT WASTE YOUR MONEY. If you win they just take it away. You cant win any money at this casino!
I have been playing at this casino for quite some time and throughout my whole history you will find that I have NEVER bet more than $2.00 per spin. I recently won approximately $500…requested a payout of $400 but this casino is trying to say I placed ONE bet that was $20.00 and the maximum bet for the bonus I redeemed was $5 therefore I am unable to receive my winnings because I broke a rule. Like I said..I have NEVER bet more than $2 per spins. So I went back in to my play history and not only could I not find the bet I couldn’t find any history for the game they specified (Dorogans Gems). I know for a fact I never bumped my bet up 6 times to $20.00 and the fact that I couldn’t see my game history makes this sound extremely fishy. When I asked them to send me proof they didn’t respond until 4 days later and they sent me a screen shot of a one line chart that was supposedly proof of my bet. Again…looks and sounds very fishy. I asked for a complete play history for the two days that I played 8/2/2023 and 8/3:2023 they just sent another screen shot of what looks like a spreadsheet entry. I have attached a copy of what they sent. I’m sorry I do not believe them,…especially since my play history will most definitely prove that I never place bets that high. I feel so disrespected and hurt that they could do something like this
Bunch of thieves without a casino license.... they stole $50 from me, honestly earned with a bonus in which I had to complete 1200 playthroughs. I tried to withdraw, they came with the excuse that I had exceeded the betting limits.... Those who exceed the limits are the ones who don't even have a license, Stay away, they are just thieves... not to mention the unfair fees when withdrawing cash, simply abuse
Bando de ladrões e sem licença de casino.... roubaram-me $50, ganhos honestamente com um bónus em que tive que completar 1200 de playtrought. Tentei sacar, vieram com a desculpa que tinha excedido os limites de aposta.... Quem excede os limites são eles que nem licença têm, Fiquem longe, são apenas ladrões... isto para não falar das taxas injustas no levantamento em dinheiro, simplesmente um abuso
I wouldn't play here ever again. Managed to max cash out one of the free bonuses they sent to my email. At which point I wasted my time getting verified only to get another email saying to me that I couldn't cash my winnings because I could only claim 1 no deposit bonus in between deposits and this must've been my 2nd..but you guys offered it to me..you wasted my time. And for that I think it's best I don't play here..sneaky terms and conditions coupled with giving you bonuses in your email you don't even qualify for ..I can't trust that..not to mention RTG slots are already menacing to begin with..if they don't hit on the first 20 or 30 spins, move on..the only problem is some of my favourite games I can't even play anymore cuz I never hit a good bonus game in them ever..and you can have 5 or 10 slots all go cold on you all at the same time by which point say goodbye to whatever money is left in your balance..
RTG slots can be fun ..just beware..they can also rinse you so quickly..
Just about everything from their poor marketing department to making you figure out AFTER you win that you never qualified for a bonus in the first place? Pathetic..you shouldn't even make it available to someone it's a scam really to try and get you to deposit..
Deposit lose.. and on and on...Slots seems to get a little active when you first deposit then that's it dead boring gameplay. Lost 800 in a week and they gave me 33.43 in cash back. Wonder why they have a questionable rating. I say stay away!
none that I can think of
Very low to no return to player
tight slots
looking over the documentation on withdrawals they need a selfie of you holding your ID. Why is that? No way! What are they trying to accomplish with that?
So my sister and I both signed up, she lives next door so they used that as an excuse not to pay me what I won. They told me two people in the same family cannot have accounts. How is that fair? We didn't play on each other's account we just both played the casino. I uploaded verification of both our ID's with our addresses on them along with proof of address and then I was told it was because I exceeded the max bet. So which is it? Liars.
Another rtg casino and who says rtg says crap of course.
I am not surprised to read that they don't have a license, the slots seem pretty rigged to me. Went from 90 dollars from a 20 deposit to 0 in less than an hour. I had like 10 bonus features which all paid from 1.5 to 3 dollars like it is fixed to not pay more than that.
I also want to mention that they don't respect account closure and self exclusion. You can cancel any of it just by simply asking.
Stay away from this casino.
A lot of bonuses on deposit every day but a casino offering so many bonuses says a lot about how dead the slots are.
I did get the $50 bonus and played it through $2,419 of $2,500 before I ran out of the bonus money. I like to try and beat the playthrough so I can get an idea of if the casino is good for winning. This was really good, a lot of play for $50.
Winning happened a lot
Safety Index explained
Safety Index of PrimaPlay Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PrimaPlay Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.1/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
