Barbora's work in Casino Guru is of crucial importance, since she is always contributing to improving our online casino database, by focusing on the terms and conditions plus the overall fine print each casino has to offer. This allows her reviews to have much greater accuracy. Before that, Barbora ...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Barbora P.
Author
Barbora Pallas
Casino Analyst & Complaint Specialist
Barbora's work in Casino Guru is of crucial importance, since she is always contributing to improving our online casino database, by focusing on the terms and conditions plus the overall fine print each casino has to offer. This allows her reviews to have much greater accuracy. Before that, Barbora ...
Company focuses on sports betting rather than the casino
Casino screenshots
The goal of this review was taking a closer look at PointsBet Casino Ontario. Our expert team used our casino review process to check how it performs and where it lets players down. To form a clear view of this casino's safety, our expert team looked at its Terms and Conditions, licenses, player complaints, support, and limits. They used this data to decide where this casino falls between safe and legit and a clear scam.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. An Above average Safety Index of 7.8 makes PointsBet Casino Ontario a good choice for many players. Just keep in mind that some casinos do rank higher. Read on to get the full picture on PointsBet Casino Ontario and decide if this casino is worth your time.
Fairness and safety of PointsBet Casino Ontario
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of PointsBet Casino Ontario, we meticulously evaluated and analyzed the Terms and Conditions of PointsBet Casino Ontario. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.
Considering our estimates and the factual data we have collected, PointsBet Casino Ontario appears to be a small to average-sized online casino. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we know, no relevant casino blacklists include PointsBet Casino Ontario. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
In our comprehensive review of all relevant aspects, PointsBet Casino Ontario has attained an Above average Safety Index of 7.8. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
T&Cs of PointsBet Casino Ontario evaluated
To see how fair a casino is, we read through its T&Cs as part of every review. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of PointsBet Casino Ontario to be mostly fair.
Note: You can find our specific findings from the T&Cs evaluation here.
Player complaints regarding PointsBet Casino Ontario
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found no relevant complaints about this casino.
PointsBet Casino Ontario user feedback and reviews
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
So far, we have received only 2 player reviews of PointsBet Casino Ontario, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 5 or more reviews. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
PointsBet Casino Ontario company data and licenses
PointsBet Casino Ontario is owned by PointsBet Canada Operations 1 Inc. and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
PointsBet Casino Ontario has a gambling license issued by iGaming Ontario in Ontario.
Win and withdrawal limits, payment options
PointsBet Casino Ontario accepts deposits via 6 payment methods. This includes: VISA, Mastercard, PayPal, American Express, ApplePay, Interac.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
"Every online casino we review is assessed for the quality and availability of its customer support and the range of languages it supports." The table below contains information about the languages at PointsBet Casino Ontario.
Language
Website
Customer support
Live chat
English
24/7
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at PointsBet Casino Ontario, account management, withdrawal process, etc. Based on the test we have conducted, we have rated the customer support of PointsBet Casino Ontario as good.
PointsBet Casino Ontario slots and casino games
PointsBet Casino Ontario has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, eSports betting, Other games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 24 casino game providers are available. This includes NetEnt, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Big Time Gaming, WMS, ELK Studios, Barcrest, Lightning Box, Iron Dog Studio, High 5 Games, Relax Gaming, Slingo, Prospect Gaming, Gaming Realms, Light & Wonder, Reel Kingdom, AGS, Shuffle Master, Red7, Trigger Button Studios.
Bonuses and codes offered by PointsBet Casino Ontario
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
However, we are sorry to inform you that there are currently no bonus offers from PointsBet Casino Ontario in our database.
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Owner
PointsBet Canada Operations 1 Inc.
Established
2022
Estimated annual revenues
< $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PointsBet Casino Ontario. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small to medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at PointsBet Casino Ontario. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12
Not Available: 3
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Most popular games
Gates of Olympus
by Pragmatic Play
Sugar Rush
by Pragmatic Play
Sweet Bonanza
by Pragmatic Play
Sugar Rush 1000
by Pragmatic Play
Gates of Heaven
by Pragmatic Play
Fury of Anubis
by Pragmatic Play
Starlight Princess
by Pragmatic Play
Bigger Bass Bonanza
by Pragmatic Play
Big Bass Bonanza
by Pragmatic Play
Book of Dead
by Play'n GO
Fortune of Olympus
by Pragmatic Play
Big Bass Bonanza 1000
by Pragmatic Play
Game providers
Show all
(24)
Game providers (24)
Casino Bonuses
PointsBet Casino Ontario bonuses
Browse all bonuses offered by PointsBet Casino Ontario, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that PointsBet Casino Ontario does not offer any bonuses to players from your country.
Payment methods
Payments
Browse an overview of payment methods supported by PointsBet Casino Ontario, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Transaction limits
Withdrawal limits
Not limited for CAD
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
CAD
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
1 language
English
All languages (1)
English
Live chat
Available in
1 language
English
All languages (1)
English
Customer support:
Available in
1 language
English
All languages (1)
English
Live chat rating
Good
Based on 4 tests
Date and tester
Rating
31 Jul 2025
Barbora P.
Excellent
19 Dec 2023
Lilo S.
Subpar
17 Jul 2023
Volha T.
Subpar
04 Aug 2022
Michal K.
Excellent
E-mail support rating
Good
Based on 1 test
Date and tester
Rating
12 Nov 2024
Matej L.
Good
User reviews
User reviews of PointsBet Casino Ontario
This is a place to share experience with PointsBet Casino Ontario. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 2 users
Very positivePositiveNeutralNegativeVery negative
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• 3 years ago
Points Bet Ontario, turned out to be a very dry crap corrupt casino to play on. At one time I was withdrawing, depositing, up/ down until my last break for a month, returned to the nonexistent bonus/scatters, horrible game payouts, 20 straight deposits of nothing, then this crap site sent me a bonus for sports, which I haven't, never ever wagered anything on and only played on their casino. Talking to live chat about that, they still wouldn't change it to a casino bonus or issue one, I sent them an email saying their casino is only about robbing and scamming players as I mentioned the above. They didn't like that and locked my account. They can kiss you know what. I can do without another corrupt casino site that was already warned by the AGCO and fined $30,000 for lying and deceiving players.
Easy to deposit
Easy to withdraw
Great selection of games
Good selection of providers
Games are smooth
No game issues
Poor customer service
Scatters are nonexistent
Bonus are nonexistent
Too many poor game payouts
Too many straight zero game payouts
Confused who should be issued a bonus
A site that doesn't give a crap about their players
• 3 years ago
Terrible casino. Joined and the offer is 100 free spins with deposit of 50 at $1 per spin. I made a deposit after joining and the casino refused to give me a bonus. They said I took the sports bet welcome which is not true. I specifically hit the join tab on the casino welcome bonus tab. I don't bet sports at all. The website must have glitches and the support was awful saying that since I took sports welcome offer they can not swap the promo which I find very hard to believe. Other casinos have no problem issuing bonus through support or chat. Points bet is by far one of the worst casinos I've ever played at. Horrible way to treat first time customers. Do not deposit here! They will cheat you out of the welcome offer.
Discussion
PointsBet Casino Ontario discussion
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