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PlayWorld Casino review

Name: PlayWorld Casino review
Item: PlayWorld Casino JP
Rating: 3.6

Casino closed

PlayWorld Casino JP has been closed and no longer operates.

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3.6/10Safety Index Low by Casino Guru

PlayWorld Casino review

Casino closed

PlayWorld Casino JP has been closed and no longer operates.

Browse all casinos

Show company details

Owner KOKEN Global System N.V.

Operator KOKEN Global System N.V.

Established 2023

Estimated annual revenues

> $1,000,000

Licensing Authorities

No license

OverviewUser reviews2Safety Index explainedDiscussion1

Casino closed

PlayWorld Casino JP has been closed and no longer operates.

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Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

PlayWorld Casino Review

Our independent casino review team has taken a detailed look at PlayWorld Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. PlayWorld Casino has a Low Safety Index of 3.6, signifying a low standing in terms of fairness and safety in accordance with our methodology. Continue reading our PlayWorld Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Fairness and safety of PlayWorld Casino

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of PlayWorld Casino, we have looked closely into the Terms and Conditions of PlayWorld Casino and reviewed them. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.

Based upon our estimates and collected information, we consider PlayWorld Casino a small to medium-sized online casino. Considering its size, this casino has a very high sum of disputed winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

As far as we are aware, no relevant casino blacklists mention PlayWorld Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

On the whole, also considering other contributing factors in our assessment, PlayWorld Casino has achieved a Safety Index of 3.6, which is classified as Low. We recommend players to stay away from this casino and look for one with a higher Safety Index.

Terms and Conditions of PlayWorld Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of PlayWorld Casino to be mostly fair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about PlayWorld Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We currently have 7 complaints about this casino in our database. Because of these complaints, we've given this casino 6,208 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

PlayWorld Casino user feedback and reviews evaluated

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 10 reviews, and we have only received 2 player reviews so far. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Licenses and company data

PlayWorld Casino is owned by KOKEN Global System N.V. and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.

As far as we know, PlayWorld Casino does not hold any official gambling license.

Payment methods, win and withdrawal limits

PlayWorld Casino supports 4 payment options. This includes: Bank transfer, Tether (USDT), Vega wallet JP, Ethereum (ETH).

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits	Win limits
EUR 10,000 per day	No win limit
EUR 300,000 per month

Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. You can find languages available at PlayWorld Casino in the table below.

Language	Website	Customer support	Live chat
English			24/7
Japanese			24/7
Chinese			24/7

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at PlayWorld Casino, managing your account, withdrawals, or other matters. PlayWorld Casino has a good customer support, judging by the results of our testing.

PlayWorld Casino slots and casino games

PlayWorld Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 36 game providers are offered. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Evoplay, SA Gaming, Habanero, Booongo (BNG), Relax Gaming, JILI, Digitain, Win Fast, Fa Chai Gaming, Spadegaming, AvatarUX, Peter & Sons, Motivation, CQ9 Gaming, Manna Play, BTi Sportsbook, SlotMill, Ameba Entertainment, Hacksaw Gaming, Allbet Gaming, PGsoft (Pocket Games Soft), Asia Gaming.

Bonuses and codes offered by PlayWorld Casino

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 3 bonuses from PlayWorld Casino, which are listed in the 'Bonuses' section of this review.

Note: Our separate page features details on PlayWorld Casino bonuses for additional information about this casino's offers.

Games

Show all

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

Crash games

Language options

Japanese website

English customer support

All languages (3)

English live chat

All languages (3)

Game providers

Show all (36)

Positives

Deposits by cryptocurrencies are accepted
Live chat support is available 24/7

Negatives

Limited responsible gaming options
Targeting just one country
Limited choice of payment methods
Outdated website design

Author: Natalia Jakoubek Last updated: 03 Sep 2025 Anything incorrect or missing? Let me know

User reviews of PlayWorld Casino

This is a place to share experience with PlayWorld Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough data

Rated by 2 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

Mapa4545

Bronze

Japan

• 5 months ago

Periodically, withdrawals are not possible due to maintenance that lasts for several months. It seems that maintenance has been taking place since June 5th, but due to the maintenance of the payment agency, even if someone intervenes, the problem cannot be resolved. In other words, all you can do is wait. This is the first time I've seen a site that requires me to wait for several months, so I personally do not recommend it.

Withdrawals are too slow
出金が遅すぎる

Anand44

Silver

India

• 9 months ago

I love playing at playworld casino but it took me a while to fully understand the site's interface, it is not that user friendly, but playworld casino is well known for its sportsbook tho its online casino it not that far behind, great selection and solid transactions, Overall, I’d give it a 4 out of 5.

Good customer service, live chat is also available 24/7

Safety Index of PlayWorld Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PlayWorld Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Low3.6/10

Small to medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be mostly fair

Not found on any relevant casino blacklist

Very high value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Unfair terms and conditions

Use of the Martingale betting strategy may result in confiscated winnings
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
Read less
Read more
Playing restricted games while wagering bonuses may forfeit bonus balances
T&C copied from the casino's website (in English):
Read less
Read more
Low-risk play may lead to winnings being confiscated
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
Read less
Read more

Other factors

Operates without a license

Complaints about PlayWorld Casino and related casinos

(8)

8All0Opened7Unresolved0Resolved1Rejected

Complaints directly about PlayWorld Casino

Our verdict No reaction policy

Player's withdrawal is delayed with no response.

The player from Japan had applied for a withdrawal on June 15th but had not seen any progress, as support reported that the withdrawal was under maintenance. He noticed changes to the casino's Twitter account and was unable to contact chat support, raising concerns about the casino's status. Despite repeated attempts by the Complaints Team to mediate and obtain information from the casino, there had been no response. Consequently, the complaint was marked as "unresolved" due to the casino's lack of cooperation and absence of a valid license, with the player informed that the situation might impact the casino's rating.

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Unresolved Submitted: 28 Jul 2025

Disputed amount: 1,516 USD₮

Our verdict No reaction policy

Player believes that their withdrawal has been delayed.

The player from Japan had requested a withdrawal less than two weeks prior to submitting their complaint. Their money had not been received yet. The Complaints Team had attempted to mediate the issue by requesting updates from the casino and extending the response time, but ultimately, no response was received from the casino. Consequently, the complaint was closed as 'unresolved,' which negatively impacted the casino's rating.

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Unresolved Submitted: 07 Jul 2025

Disputed amount: $400

Our verdict No reaction policy

Player's withdrawal is delayed.

The player from Japan had requested a withdrawal two weeks ago, but it remained unprocessed due to a system problem with the payment agency. Despite multiple inquiries, he consistently received the same response without a resolution or a timeframe for when withdrawals would resume. The Complaints Team had attempted to mediate but faced repeated non-responses from the casino, which operated without a valid license. As a result, the complaint was marked as "unresolved," and the player was advised to consider reviews and ratings when choosing casinos in the future.

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Unresolved Submitted: 01 Jul 2025

Disputed amount: $276

Our verdict No reaction policy

Player’s funds are confiscated due to casino closure.

The player from Japan reported that the casino had been closed for maintenance for two weeks, leaving his $3,126 deposit inaccessible. The support desk was also closed, leading him to believe the closure might have been unfair. Despite attempts to contact the casino, he received no cooperation, and his withdrawal remained unresolved. The Complaints Team made efforts to reach out to the casino team, but even they received no response from the casino. Regrettably, the complainant team had to advise the player to reach out to the casino's licensing authority for further assistance and marked the complaint as 'unresolved' due to the lack of response from the casino.

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Unresolved Submitted: 15 Nov 2024

Disputed amount: $3,126

Our verdict Unjustified complaint

Player’s withdrawal request is delayed.

The player from Japan had deposited money and attempted to withdraw, but the casino had denied the withdrawal, citing insufficient betting. The player argued that the terms and conditions did not specify the required wagering amount and demanded an immediate withdrawal. After reviewing the situation, it was concluded that the casino could impose additional wagering requirements due to the player's gameplay on Live Games like Baccarat, which were subject to higher volatility. Consequently, the complaint was rejected.

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Closed Submitted: 27 Aug 2024

Disputed amount: $1,000

Our verdict Insufficient evidence from casino

Player's withdrawal has been confiscated.

The player from Japan had deposited $150 and won $5200, but his approved withdrawal was canceled, citing a violation of terms and conditions without a detailed explanation. After reviewing the terms, he found no violations and considered the penalty conditions excessively strict. The Complaints Team attempted to resolve the issue by communicating with the casino, but the casino failed to provide sufficient evidence for the alleged violation involving third-party software. Consequently, the complaint was closed due to insufficient evidence, with a note that the casino's rating might decrease, prompting a potential future response.

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Unresolved Submitted: 23 Aug 2024

Disputed amount: $5,200

Our verdict No reaction policy

Player accuses casino of misleading game categorization.

The player from Japan indicated that they had used a bonus to play 'First Person Roulette', which was listed under live games, not video games, on the casino platform. They believed it was a casino oversight and demanded a full bonus refund. We attempted to mediate by requesting clarification from the casino regarding the game's categorization and notification of restrictions. Despite multiple attempts, the casino did not respond. Consequently, the complaint was marked as 'unresolved,' and the player was advised to contact the Anjouan Gaming Authority for further assistance.

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Unresolved Submitted: 29 Apr 2024

Disputed amount: 900 USD₮

Our verdict No reaction policy

Player's winnings were confiscated after bonus cancellation.

The player from Japan had used a $30 no-deposit bonus and had fulfilled the wagering requirement. After depositing $50, they had managed to win and increase the total amount to $141. However, after the bonus was canceled, their winnings also disappeared, leaving only the original deposit. The player wanted to recover the lost winnings. It was confirmed that the player had not followed the casino's terms by depositing before initiating a withdrawal request, which led to the forfeiture of their winnings. Despite our attempts to contact the casino for a resolution, there was no response. Consequently, the complaint remained unresolved.

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Unresolved Submitted: 13 Jan 2024

Disputed amount: $61