PlayPix Casino Review

The player from Peru had experienced a delay in withdrawal. They reported that it had been two days since they requested the withdrawal and the funds were still not received. The player had been advised by the Complaints Team to wait at least 14 days after requesting their withdrawals before submitting a complaint. Later, the player encountered an error that prevented them from withdrawing the money and was advised to contact the casino directly regarding account verification. However, due to a lack of response from the player to further inquiries from the Complaints Team, the complaint was ultimately rejected.

The player from Brazil, who had previously made successful withdrawals from Playpix, recently faced a pending withdrawal. Upon contacting casino support, she discovered her account is under monitoring and she is restricted from withdrawing her funds. She wants her issue to be resolved. The complaint was rejected as the player stopped responding.

The player from Brazil had been unable to place bets on the Playpix casino and was also unable to withdraw his funds. The player had accumulated his balance through sports betting and playing slot games. We had clarified that Casino.guru dealt with complaints related to online casinos only. Thus, we had been unable to assist with issues related to sports betting. However, we had offered to recommend websites that could potentially help with the player's issue. The complaint was subsequently rejected due to the nature of the issue.

The player from Ecuador had requested a withdrawal less than two weeks before submitting this complaint. Their money had not been received yet. The Complaints Team had advised the player that withdrawals could take a couple of days or even weeks to process, and this delay might have been due to unfinished KYC verification or high volume of withdrawal requests. The team had extended the timer for the player's response by 7 days, however, the player failed to respond. As a result, we were unable to investigate further and had to reject the complaint.

The player from Peru had requested a withdrawal and expected processing within 3 days as per the Directa24 system. Despite reaching out to the casino on three occasions, the withdrawal remained pending after the specified 72 hours. We had attempted to assist the player by asking for further details about his account and past transactions, but we did not receive a response. As a result, we were unable to investigate further and had to reject the complaint due to lack of necessary information.