The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place.
21+. Gambling Problem? Call 1-800-GAMBLER.
OverviewBonuses0User reviews150Safety Index explainedDiscussion29Payment methods11
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
Important:
Casino applies withdrawal limits to progressive jackpot wins
This casino applies a withdrawal limit to winnings from progressive jackpots. We consider this unfair, as these wins are usually paid out by the game provider, so it does not make sense for the casino to restrict them by a withdrawal limit.
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
PlayCroco Casino Review
Our expert casino review team has carefully analysed PlayCroco Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. PlayCroco Casino scored a Below average Safety Index of 6.4, indicating below-the-average safety and fairness, making it a less than ideal choice in terms of the evaluated factors. Continue reading our PlayCroco Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index of PlayCroco Casino – Is it fair and safe?
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of PlayCroco Casino, we thoroughly read and reviewed the Terms and Conditions of PlayCroco Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
Based on our estimates or gathered data, PlayCroco Casino is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we are aware, no relevant casino blacklists mention PlayCroco Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
In our comprehensive review of all relevant aspects, PlayCroco Casino has attained a Below average Safety Index of 6.4. This casino is not a good fit for players in search of an online casino that is committed to fairness.
Note: According to our records, PlayCroco Casino is related to 2 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of PlayCroco Casino.
Terms and Conditions of PlayCroco Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of PlayCroco Casino to be somewhat unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about PlayCroco Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 8 complaints directly about this casino in our database, as well as 12 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,602 black points in total, out of which 824 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
PlayCroco Casino user feedback and reviews evaluated
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
PlayCroco Casino has a Good User feedback score based on the 150 user reviews in our database. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company data
PlayCroco Casino is owned by Liberty Slots Group and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
As far as we know, PlayCroco Casino does not hold any official gambling license.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
AUD 7,500 per week
No win limit
Withdrawal limit also applies to progressive jackpot wins!
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at PlayCroco Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at PlayCroco Casino, managing your account, withdrawals, or other matters. PlayCroco Casino has a good customer support, judging by the results of our testing.
Slots and casino games at PlayCroco Casino
PlayCroco Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Jackpot games, Keno, Other games.
Casino games from 2 game providers are offered. This includes Realtime Gaming, PlayCroco.
PlayCroco Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There are currently 8 bonuses from PlayCroco Casino in our database, and all offers are listed in the 'Bonuses' section.
Note: Our separate page features details on PlayCroco Casino bonuses for additional information about this casino's offers.
Browse all bonuses offered by PlayCroco Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(150)
User reviews of PlayCroco Casino
This is a place to share experience with PlayCroco Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Beware of this site. I just made a withdrawal request of AUD $180 after wagering 60 times from the voucher. The following day, the request was rejected with the classic excuse, "Players from the following countries do not qualify for any bonuses."
Even though the voucher had been successfully applied, my balance was then reduced to zero.
I contacted customer service, but they only gave me a lie. They gave me a website link terms, with the number 26 listed.
However, there is no list of countries prohibited from using the voucher.
Point 26 clearly states:
26. The Player understands that any and all materials submitted for prize claims become the property of the Casino and will not be returned. The Casino is not responsible for lost, late, illegible, incomplete, damaged, mutilated, or misdirected requests, prize claims, or entries. Liability for game materials containing any errors is limited to replacement.
customer service responded with a laughing emote.
Beware guys, think twice before depositing to this site. Classic scam
The casino regularly offers exceptionally high bonuses, starting from as little as AUD 5 / €3 with certain payment methods. Unlike 95% of comparable bonuses from other providers, the bonuses are cashable, meaning that even with 500%, etc., the bonus amount is not deducted upon withdrawal, and there is no winning limit. It works like all RTG casinos; the backend is the same and functions flawlessly.
Unfortunately, they've apparently deliberately left this trap unchecked for years, and they've hidden it in their terms and conditions, stating that you're only allowed to use one no-deposit bonus (free spins, etc.) per deposit. After that, they require another real-money deposit (which can be with a deposit bonus). So, for example, they give out 25 spins daily, coupons for 50 AUD, and even a no-deposit bonus of 100 AUD every Saturday, and let users redeem three in a row, for example, instead of blocking them after just one. In my opinion, that's a real shame. At the same time, they're also managing to block certain affiliate bonuses for certain users. That really undermines trust!
After all, Play Croco pays out within the promised 2 business days and the KYC is completed in real time via an external provider. I was registered for about two years and made a maximum of 10 deposits between AUD 5 and 25. Then, I got lucky and was able to withdraw AUD 650. As mentioned, I paid, but unfortunately, as with all RTG casinos, you are blocked from all future bonuses without any notification. No more bonuses are displayed, and no matter what code you try, every one is rejected. It's a real shame, especially without any communication to the customer.
Casino bietet regelmässig aussergewöhnlich hohe Boni, mit bestimmten Zahlarten bereits ab 5 AUD / 3 euro. Im Gegensatz zu 95% vergleichbarer Boni anderer Anbieter sind die Bonis cashable, das heisst auch bei 500% etc wird der Bonusbetrag bei Auszahlung nicht abgezogen und es gibt keine Gewinnlimite. Es funktioniert wie alle RTG Casinos, das Backend ist ja gleich und funktioniert fehlerfrei.
Leider hat man offenbar bewusst die Falle seit Jahren nicht abgestellt und man versteckt in den AGB das man nur 1 No Deposit Bonus (Free Spins etc) nutzen darf pro Deposit, danach muss wieder ein Echtgeld Deposit kommen (darf mit Einzahlungsbonus sein). Man verteilt also zB täglich 25 Spins, Coupons über 50 AUD und jeden Samstag sogar No Deposit Bonus über 100 AUD und lässt die User zB 3 am Stück einlösen statt nach 1 zu blocken. In meinen Augen sehr schade, gleichzeitig schafft man es ja auch gewisse Partnerboni für bestimmte User zu blocken. Das kratzt doch sehr am Vertrauen!
Immerhin zahlt das Play Croco innerhalb der versprochenen 2 Werktage aus und die KYC ist via externen Anbieter in Echtzeit erledigt. Ich war ca 2 Jahre registriert und hatte höchstens 10 Einzahlungen zwischen 5 und 25 AUD, dann nun einmal Glück und konnte 650 AUD auszahlen. Wie erwähnt wurde bezahlt aber leider ist es auch hier wie bei allen RTG Casinos, das Sie ohne Info für alle zukünftigen Boni gesperrt werden. Es werden einfach keine mehr angezeigt und egal welchen Code Sie versuchen, es wird jeder abgelehnt. Sehr schade, vorallem eben ohne Kommunikation an den Kunden.
I claimed their 10$ free chip offer and won 100$ AUD , as thats the only currency the casino has.
The KYC process was a bit rocky but after sending e-mails back and forth my account finally got verified and cashed out the 100$ AUD in bitcoin to avoid the 50$ wire transfer option. But, they kept their word and paid me my winnings and I appreciate that, hence I will visit the casino again in the future.
I have been going round and round for 3 weeks now with this casino trying to verify my account. I sent them other required documents and every time they tell me they can't read my ID that the picture is not clear. When I hold my ID next to my face on different phones, there's no way to get a 100% perfect clear picture. But it is legible. You can read the print and you can see my face. This is a scam. Do not deposit here. They just don't want it to verify the account and do withdrawals. I have done the same verification process with 12 other casinos and had no problems but with them they just keep shooting it back to me.
I've deposited I have nothing posit I've lost my money and at this point I feel like they're just giving me the runaround and not going to so it was a waste of my time and money.
Pla Croco casino is one's of finest Australians online casinos, managed by RTG provider. As other RTG casinos with same design, Croco is not exception. Only in there, where Proud Aussies are added theirs nationals symbols . so there's are koalas, kangaroos and maps everywhere on the site, in some yellow-green pattern. Slots are only from RTG, with few video pokers games and keno. RTP is very good, just dont plays slots marked as favourites, and slots who's haves 2× komps points. Cash bandits3 and fortunate Buddha,my 2 favourite games are becomes "from hero to zero".
first and main: RTP is very good.I can say that after years of playing.
very helpful live chat supports can be described in two words. Flexibility and efficiency.
2 no deposits bonuses. special bonus% on skrill deposits
lots if various promotions
casino is oriented on Australian, NZ, and Scandinavians countries
Ok the comments are correct if you play here and win a decent amount they will take ALL promotions and fees you the story they help players with bonuses win and after that the more you deposit you get bonuses again. I’m far from dumb and will not deposit only to have a sucky bonus and for them to change the reels to making it tight so I can’t win. I don’t feel like they treat their returning customers well henceforth them taking the bonuses after a win. They need to wisen up cause doing that looses revenue for them ALL the way around. You may not get new cause of the comments and reviews and dang sure won’t get returning without having promotions or bonuses, if I wanted to just play without that I’ll go to the casino a couple miles from me, put money in the machine and get cash on the spot if I win. The point of online casino is for comfort and the bonuses that come with the deposits. Again you play here and win find somewhere else to go cause the bonuses are GONE
I can't say anything bad about this casino. An ordinary casino, if you play just for fun and do not expect some incredible victories. Nice design, nice colors, lots of games. Also heaps of bonuses and free spins. I read that there are a lot of dissatisfied reviews about this casino, as well as a lot of good ones - if you want then you can try it. In the end, it all depends on your goal - to earn money or just to have a good time. It's up to you.
lots of games
nice design
heaps of bonuses and free spins
a sufficient number of bad reviews - I would not play for large amounts, although I can’t say bad things from myself
While I was awaiting a $2300 payout, I mistakenly claimed another bonus, so PlayCroco voided my entire payout, even though I had requested it prior to claiming the new bonus. They clearly took advantage of this opportunity. I had met their playthrough requirements, I believe was around $12000. Pretty slimy if you ask me. I definitely will not play here again!!
Decent casino I am about even here but they decide to take away the good promos cuz I cashed out once ? Comon! Decent time on verification and withdrawals Good weekly and daily bonus’s Minimum deposits are small No max cash outs on most deposit bonus’s Live chat sometimes offline but when online they will respond promptly
I have been depositing and playing consistently over the last few weeks and although they have nice bonuses I couldn't keep my balance in my account high enough to reach the play thru requirements. Your deposits with coupons don't last very long because there is no return to player. I have lost over 600 in 2 weeks. I finally made a decision to try one more time and if I lose again I will close my account. How can these casino controllers expect you to keep depositing losing and more importantly dealing with tight slots and boring gameplay. Well I lost for the last time. Good bye Play Croco!
Is this casino legit? My experience was really bad here and I had so much money taken out of my account I do not recommend this casino. every time I played a bonus game the game would freeze and most the time I would lose my bonus money that I had won. The support crew would tell me so use another device and I may lose whatever money I won during my bonus game And they did not care about me losing my money that I had won. Sometimes the support crew would ignore my messages and reply back with advertising about promotions for depositing.
money hungry, disgusting scam site!! Cannot deposit while waiting over a week for my winnings (crypto) to be withdrawn?! whats the point in that? They're loosing money by not allowing people to deposit while waiting for winnings. it's 2023 - CRYPTO takes minutes - not days.
After making two withdrawals they wouldn't let me have any free bonuses or large deposit bonuses. Made a few deposits anyways,a couple without bonuses all together. Noticed this last time that my wins weren't being added to the balance and I looked in the game history and they said o.oo repeatedly. I asked customer service to send a record of my game play and they kept declining and telling me to look at what's on my end. That's enough for me to know not to trust my money there. Another large win and they've voided my free chip code.... Apparently, if you win they refuse all ndb
A lot of Freeplay
Quick withdrawals
24hr customer service
Free coin for weekly deposit is taken away if you make a withdrawal
Seen some hate so want to put forward my positive experience. Had made a few deposits and was given $250 bonus chip around Xmas time. Managed the 60x play through ( yes it’s high but their withdrawal amounts on bonuses are higher than most) and managed to cash out $500!! The kyc process was a pain, mostly because I couldn’t get a good selfie with my drivers lisence. Ended up sending my passport instead and was verified the next day. Btc withdrawal took 2 days and the live chat staff have been nothing but polite and helpful! Everyone who’s saying you can’t win big, well I managed a $2700 feature on magic panda which is more than I’ve ever hit on a no limit or pragmatic game! $50 goes way further on rtg than most others in my experience. Anyways cheers croco :)
I don't know how you guys had such issues, these guys have been absolutely the most professional and courteous I have dealt with. It's actually my favorite casino and I went here all the time somehow I don't know why it seems to be my lucky choice and they never ever have given me trouble I completed my verification you send me my withdrawals when I make one sometimes early after their two-day review was really short if you ask me, you want unethical and garbage company look at Extra Vegas, Trash those thieves, if you don't believe me you can go play there if you want to get ripped off.
They are total rip offs! I won some money over the period of a couple of months and went to withdraw money. It was the total of $1436.62. Im on a diabilty pension,and was really happy as.I was finally able to pay my car insurance and pay of part of my debts. I applied to withdraw it,and they send I had to send copies of my photo id and bank statement and credit card that I had previouslyused to deposit money.They kept refusing,saying that there was a corner missing of one of the ids and I had to redo it it several times as they would say there was always something wrong.Finally they accepted it,but then they turned around when I tried to complete the transaction,and said Ihad boke there rules. I was absolutely shocked,s I hadnt done anything wrong at all. I never recieved my money,they are lying thiefs,no wonder they havent got a licence.
DO NOT TRUST CROCO CASINO,THEY DONT GIVE YOU YOUE WINNINGS.
Playing their slots, they had no problem taking money out per spins… but then I noticed my balance wasn’t updating when I won. Customer service was no help. Complete scam
There are excellent weekly promotions on their site with various codes to request, in reality at the first minimum withdrawal they limit the account and no longer allow you to be able to use them, always denying them with absurd excuses! The last one in particular is funny: according to them they apply a sort of compensation to Robin Hood or they convey luck to those who have not yet withdrawn, so luck is not taken into consideration in the least, call it honest game! Luck has no eyes but in that casino it seems to see us very well!
Sono presenti ottime promozioni settimanali sul loro sito con vari codici da richiedere, in realtà al primo minimo prelievo limitano il conto e non ti permettono più di poterne usufruire, negandole sempre con scuse assurde! L'ultima in particolar modo fa ridere: a loro detta applicano una sorta di compensazione alla Robin Hood ovvero veicolano la fortuna verso chi non ha ancora prelevato, quindi la fortuna li non viene minimamente presa in considerazione, chiamalo gioco onesto! La fortuna non ha occhi ma li in quel casinò sembra che ci veda molto bene!
slow withdrawals
prelievi lenti
unclaimed promotions
promozioni non reclamabili
account limitation on first withdrawal
limitazione del conto al primo prelievo
Feepers
Unregistered user
• 3 years ago
Terrible casino don’t play here don’t waste your money to give me a bonus I played my $50 bonus and got up to $3700 then they all just send a ticket down to $60 with no excuse and they also change the game settings so I can’t even win anything play somewhere else and waste of money
Terrible,ripoff
Bigmuney4u76
Unregistered user
• 3 years ago
I got the bonus four times on copy cat all it did was spin. First couple times I'm like oh well no biggie. After the fourth I contacted customer service. I was treated like I was a liar. Bad customer service shame on you.
I will never play at casino again.
Lost a customer
spinmaster
Unregistered user
• 3 years ago
PlayCroco Casino is a fake just went round and round with customer service and got nowhere fast
I have now received a payment of €120. From a NO DEPOSIT BONUS... I wasn't sure if I would get the max amount of €180. My actual profit from the NO DEPOSIT BONUS was around €450. Of the payout amount of 180 €, another 50 € was paid for the bank transfer, which I found quite steep... But I paid 0 € for it. So I'm satisfied. Verification took about 1 week. It's probably faster elsewhere.
Habe mittlerweile eine Auszahlung von 120 € angewiesen bekommen. Aus einem NO DEPOSIT BONUS... Ich war nicht sicher , ob ich den max. Betrag von 180 € erhalte. Mein tatsächlicher Gewinn aus dem NO DEPOSIT BONUS betrug ca. 450 €. Von der Auszahlungssummen von 180 € gingen nochmal 50 € an Gebühr für die Banküberweisung ab, was ich ziemlich happig fand... Aber dafür habe ich halt 0 € einbezahlt. Bin also zufrieden. Verifizierung hat ca. 1 Woche gedauert. Das geht woanders sicher schneller.
New: Gave them a chance, made it through the 40x playthrough. Suddenly, I lose all the money. I think it is rigged. Yesterday $100 free with $6000 playthrough, money lasted all day. 2 he ago, deposited and it almost gone. I will not be playing here anymore unless it is free $. Update: After a couple weeks and a few small deposits, I now lose that and the bonus in no time. No fun if it is over in an hour. I will go back and get my $100 for the week. Bet it goes fast too. I got an offer for free spins on the new game Lil Red, 20REDSPINS. Coupon value was $6 and the playthrough was based on those winnings. Right now I am up to $462 and the playthrough was completed long ago. I have never requested a payout from free spin winnings when I have never deposited at a casino.
Good coupons for deposits
After a few weeks, the games just lose all the time.
Won $700 dollars after depositing and playing back bonus on feb 20. Sent required information. They responded that my documents looked cropped a week later on 2/28. I took new pics and sent them over right again asking too make sure they were ok, no response. I was told by chat they need a whole other week to look at the documents. Today 3/7 I ask for a status update and was told my pictures looked cropped and blurry. DO NOT PLAY HERE. YOU WILL NOT GET YOUR WINNINGS!!!!!!!! I won on 2/20 and still can’t even get my account validated.
UPDATE**** I received my winnings on 3/11/22. The payout/verification process was long, but I did receive my winnings.
Good Casino...but not correct sometimes in game....when Big win not money becomen on Account...
Safety Index explained
Safety Index of PlayCroco Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PlayCroco Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average6.4/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
Important:
Casino applies withdrawal limits to progressive jackpot wins
This casino applies a withdrawal limit to winnings from progressive jackpots. We consider this unfair, as these wins are usually paid out by the game provider, so it does not make sense for the casino to restrict them by a withdrawal limit.
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Unfair terms and conditions
Playing restricted games while wagering bonuses may forfeit bonus balances
T&C copied from the casino's website (in English):
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
Read less
Read more
Low-risk play may lead to winnings being confiscated
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
Read less
Read more
Casino voids gaming account balances after less than two years of account inactivity
T&C copied from the casino's website (in English):
Read less
Read more
Other factors
Operates without a license
Complaints about PlayCroco Casino and related casinos
![PlayCroco Casino Review – Expert & Player Ratings [2025]](https://static.casino.guru/res/cc26f89e34ef12cd4dac6731c76aaaa5a/images/casinoguru_logo.svg){kind=logo}
