The process of getting this bonus should be relatively FAST, Bonus expiration: 7 days
Full Terms apply • Game weighting and exclusions apply • All Baccarat, Roulette, Sic Bo, Craps, Blackjack Switch, and Blackjack Surrender are excluded games • New players only
OverviewBonuses2User reviews142Safety Index explainedDiscussion25Payment methods11
Important:
Casino applies withdrawal limits to progressive jackpot wins
This casino applies a withdrawal limit to winnings from progressive jackpots. We consider this unfair, as these wins are usually paid out by the game provider, so it does not make sense for the casino to restrict them by a withdrawal limit.
PlayCroco Casino Review
Our expert casino review team has carefully analysed PlayCroco Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. PlayCroco Casino scored an Above average Safety Index of 7.2, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Continue reading our PlayCroco Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index of PlayCroco Casino – Is it fair and safe?
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of PlayCroco Casino, we thoroughly read and reviewed the Terms and Conditions of PlayCroco Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.
Based on our estimates or gathered data, PlayCroco Casino is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we are aware, no relevant casino blacklists mention PlayCroco Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
Taking into account all factors in our review, PlayCroco Casino has scored a Safety Index of 7.2, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.
Note: According to our records, PlayCroco Casino is related to 2 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of PlayCroco Casino.
Terms and Conditions of PlayCroco Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of PlayCroco Casino to be mostly fair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about PlayCroco Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 7 complaints directly about this casino in our database, as well as 11 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,107 black points in total, out of which 1,227 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
PlayCroco Casino user feedback and reviews evaluated
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
PlayCroco Casino has a Good User feedback score based on the 142 user reviews in our database. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company data
PlayCroco Casino is owned by Liberty Slots Group and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
As far as we know, PlayCroco Casino does not hold any official gambling license.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
AUD 7,500 per week
No win limit
AUD 30,000 per month
Withdrawal limit also applies to progressive jackpot wins!
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at PlayCroco Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at PlayCroco Casino, managing your account, withdrawals, or other matters. PlayCroco Casino has a good customer support, judging by the results of our testing.
Slots and casino games at PlayCroco Casino
PlayCroco Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Jackpot games, Keno, Other games.
Casino games from 2 game providers are offered. This includes Realtime Gaming, PlayCroco.
PlayCroco Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 2 bonuses from PlayCroco Casino, which are listed in the 'Bonuses' section of this review.
Note: Our separate page features details on PlayCroco Casino bonuses for additional information about this casino's offers.
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Bonuses
No Deposit Bonus:
A$10 NO DEPOSIT BONUSBonus T&C
No deposit bonus for new players
Wagering requirements: 60x(restrictions apply)
Maximum cashout: A$180
Maximum bet: A$10
The process of getting this bonus should be relatively FAST, Bonus expiration: 7 days
Full Terms apply • Game weighting and exclusions apply • All Baccarat, Roulette, Sic Bo, Craps, Blackjack Switch, and Blackjack Surrender are excluded games • New players only
Browse all bonuses offered by PlayCroco Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(142)
User reviews of PlayCroco Casino
This is a place to share experience with PlayCroco Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I have been going round and round for 3 weeks now with this casino trying to verify my account. I sent them other required documents and every time they tell me they can't read my ID that the picture is not clear. When I hold my ID next to my face on different phones, there's no way to get a 100% perfect clear picture. But it is legible. You can read the print and you can see my face. This is a scam. Do not deposit here. They just don't want it to verify the account and do withdrawals. I have done the same verification process with 12 other casinos and had no problems but with them they just keep shooting it back to me.
I've deposited I have nothing posit I've lost my money and at this point I feel like they're just giving me the runaround and not going to so it was a waste of my time and money.
Pla Croco casino is one's of finest Australians online casinos, managed by RTG provider. As other RTG casinos with same design, Croco is not exception. Only in there, where Proud Aussies are added theirs nationals symbols . so there's are koalas, kangaroos and maps everywhere on the site, in some yellow-green pattern. Slots are only from RTG, with few video pokers games and keno. RTP is very good, just dont plays slots marked as favourites, and slots who's haves 2× komps points. Cash bandits3 and fortunate Buddha,my 2 favourite games are becomes "from hero to zero".
first and main: RTP is very good.I can say that after years of playing.
very helpful live chat supports can be described in two words. Flexibility and efficiency.
2 no deposits bonuses. special bonus% on skrill deposits
lots if various promotions
casino is oriented on Australian, NZ, and Scandinavians countries
Ok the comments are correct if you play here and win a decent amount they will take ALL promotions and fees you the story they help players with bonuses win and after that the more you deposit you get bonuses again. I’m far from dumb and will not deposit only to have a sucky bonus and for them to change the reels to making it tight so I can’t win. I don’t feel like they treat their returning customers well henceforth them taking the bonuses after a win. They need to wisen up cause doing that looses revenue for them ALL the way around. You may not get new cause of the comments and reviews and dang sure won’t get returning without having promotions or bonuses, if I wanted to just play without that I’ll go to the casino a couple miles from me, put money in the machine and get cash on the spot if I win. The point of online casino is for comfort and the bonuses that come with the deposits. Again you play here and win find somewhere else to go cause the bonuses are GONE
I can't say anything bad about this casino. An ordinary casino, if you play just for fun and do not expect some incredible victories. Nice design, nice colors, lots of games. Also heaps of bonuses and free spins. I read that there are a lot of dissatisfied reviews about this casino, as well as a lot of good ones - if you want then you can try it. In the end, it all depends on your goal - to earn money or just to have a good time. It's up to you.
lots of games
nice design
heaps of bonuses and free spins
a sufficient number of bad reviews - I would not play for large amounts, although I can’t say bad things from myself
While I was awaiting a $2300 payout, I mistakenly claimed another bonus, so PlayCroco voided my entire payout, even though I had requested it prior to claiming the new bonus. They clearly took advantage of this opportunity. I had met their playthrough requirements, I believe was around $12000. Pretty slimy if you ask me. I definitely will not play here again!!
Decent casino I am about even here but they decide to take away the good promos cuz I cashed out once ? Comon! Decent time on verification and withdrawals Good weekly and daily bonus’s Minimum deposits are small No max cash outs on most deposit bonus’s Live chat sometimes offline but when online they will respond promptly
I have been depositing and playing consistently over the last few weeks and although they have nice bonuses I couldn't keep my balance in my account high enough to reach the play thru requirements. Your deposits with coupons don't last very long because there is no return to player. I have lost over 600 in 2 weeks. I finally made a decision to try one more time and if I lose again I will close my account. How can these casino controllers expect you to keep depositing losing and more importantly dealing with tight slots and boring gameplay. Well I lost for the last time. Good bye Play Croco!
Is this casino legit? My experience was really bad here and I had so much money taken out of my account I do not recommend this casino. every time I played a bonus game the game would freeze and most the time I would lose my bonus money that I had won. The support crew would tell me so use another device and I may lose whatever money I won during my bonus game And they did not care about me losing my money that I had won. Sometimes the support crew would ignore my messages and reply back with advertising about promotions for depositing.
money hungry, disgusting scam site!! Cannot deposit while waiting over a week for my winnings (crypto) to be withdrawn?! whats the point in that? They're loosing money by not allowing people to deposit while waiting for winnings. it's 2023 - CRYPTO takes minutes - not days.
After making two withdrawals they wouldn't let me have any free bonuses or large deposit bonuses. Made a few deposits anyways,a couple without bonuses all together. Noticed this last time that my wins weren't being added to the balance and I looked in the game history and they said o.oo repeatedly. I asked customer service to send a record of my game play and they kept declining and telling me to look at what's on my end. That's enough for me to know not to trust my money there. Another large win and they've voided my free chip code.... Apparently, if you win they refuse all ndb
A lot of Freeplay
Quick withdrawals
24hr customer service
Free coin for weekly deposit is taken away if you make a withdrawal
Seen some hate so want to put forward my positive experience. Had made a few deposits and was given $250 bonus chip around Xmas time. Managed the 60x play through ( yes it’s high but their withdrawal amounts on bonuses are higher than most) and managed to cash out $500!! The kyc process was a pain, mostly because I couldn’t get a good selfie with my drivers lisence. Ended up sending my passport instead and was verified the next day. Btc withdrawal took 2 days and the live chat staff have been nothing but polite and helpful! Everyone who’s saying you can’t win big, well I managed a $2700 feature on magic panda which is more than I’ve ever hit on a no limit or pragmatic game! $50 goes way further on rtg than most others in my experience. Anyways cheers croco :)
I don't know how you guys had such issues, these guys have been absolutely the most professional and courteous I have dealt with. It's actually my favorite casino and I went here all the time somehow I don't know why it seems to be my lucky choice and they never ever have given me trouble I completed my verification you send me my withdrawals when I make one sometimes early after their two-day review was really short if you ask me, you want unethical and garbage company look at Extra Vegas, Trash those thieves, if you don't believe me you can go play there if you want to get ripped off.
They are total rip offs! I won some money over the period of a couple of months and went to withdraw money. It was the total of $1436.62. Im on a diabilty pension,and was really happy as.I was finally able to pay my car insurance and pay of part of my debts. I applied to withdraw it,and they send I had to send copies of my photo id and bank statement and credit card that I had previouslyused to deposit money.They kept refusing,saying that there was a corner missing of one of the ids and I had to redo it it several times as they would say there was always something wrong.Finally they accepted it,but then they turned around when I tried to complete the transaction,and said Ihad boke there rules. I was absolutely shocked,s I hadnt done anything wrong at all. I never recieved my money,they are lying thiefs,no wonder they havent got a licence.
DO NOT TRUST CROCO CASINO,THEY DONT GIVE YOU YOUE WINNINGS.
Playing their slots, they had no problem taking money out per spins… but then I noticed my balance wasn’t updating when I won. Customer service was no help. Complete scam
I wouldn't even give them 1 star .absolute scammers waste hours on end when you try withdraw your money then don't pay . Can never put you through to a manager or support staff then just ignore you when you try to contact them Scam Scam Scam
There are excellent weekly promotions on their site with various codes to request, in reality at the first minimum withdrawal they limit the account and no longer allow you to be able to use them, always denying them with absurd excuses! The last one in particular is funny: according to them they apply a sort of compensation to Robin Hood or they convey luck to those who have not yet withdrawn, so luck is not taken into consideration in the least, call it honest game! Luck has no eyes but in that casino it seems to see us very well!
Sono presenti ottime promozioni settimanali sul loro sito con vari codici da richiedere, in realtà al primo minimo prelievo limitano il conto e non ti permettono più di poterne usufruire, negandole sempre con scuse assurde! L'ultima in particolar modo fa ridere: a loro detta applicano una sorta di compensazione alla Robin Hood ovvero veicolano la fortuna verso chi non ha ancora prelevato, quindi la fortuna li non viene minimamente presa in considerazione, chiamalo gioco onesto! La fortuna non ha occhi ma li in quel casinò sembra che ci veda molto bene!
slow withdrawals
prelievi lenti
unclaimed promotions
promozioni non reclamabili
account limitation on first withdrawal
limitazione del conto al primo prelievo
Feepers
Unregistered user
• 2 years ago
Terrible casino don’t play here don’t waste your money to give me a bonus I played my $50 bonus and got up to $3700 then they all just send a ticket down to $60 with no excuse and they also change the game settings so I can’t even win anything play somewhere else and waste of money
Shady Casino Abusing the fact that they dont have a license and support will come up with any reason not to verify you no matter what proof you send them.
No license
Makes up t&c's on the spot
Support being disrespectfull to the player
Bigmuney4u76
Unregistered user
• 2 years ago
I got the bonus four times on copy cat all it did was spin. First couple times I'm like oh well no biggie. After the fourth I contacted customer service. I was treated like I was a liar. Bad customer service shame on you.
I will never play at casino again.
Lost a customer
spinmaster
Unregistered user
• 2 years ago
PlayCroco Casino is a fake just went round and round with customer service and got nowhere fast
I have now received a payment of €120. From a NO DEPOSIT BONUS... I wasn't sure if I would get the max amount of €180. My actual profit from the NO DEPOSIT BONUS was around €450. Of the payout amount of 180 €, another 50 € was paid for the bank transfer, which I found quite steep... But I paid 0 € for it. So I'm satisfied. Verification took about 1 week. It's probably faster elsewhere.
Habe mittlerweile eine Auszahlung von 120 € angewiesen bekommen. Aus einem NO DEPOSIT BONUS... Ich war nicht sicher , ob ich den max. Betrag von 180 € erhalte. Mein tatsächlicher Gewinn aus dem NO DEPOSIT BONUS betrug ca. 450 €. Von der Auszahlungssummen von 180 € gingen nochmal 50 € an Gebühr für die Banküberweisung ab, was ich ziemlich happig fand... Aber dafür habe ich halt 0 € einbezahlt. Bin also zufrieden. Verifizierung hat ca. 1 Woche gedauert. Das geht woanders sicher schneller.
New: Gave them a chance, made it through the 40x playthrough. Suddenly, I lose all the money. I think it is rigged. Yesterday $100 free with $6000 playthrough, money lasted all day. 2 he ago, deposited and it almost gone. I will not be playing here anymore unless it is free $. Update: After a couple weeks and a few small deposits, I now lose that and the bonus in no time. No fun if it is over in an hour. I will go back and get my $100 for the week. Bet it goes fast too. I got an offer for free spins on the new game Lil Red, 20REDSPINS. Coupon value was $6 and the playthrough was based on those winnings. Right now I am up to $462 and the playthrough was completed long ago. I have never requested a payout from free spin winnings when I have never deposited at a casino.
Good coupons for deposits
After a few weeks, the games just lose all the time.
Won $700 dollars after depositing and playing back bonus on feb 20. Sent required information. They responded that my documents looked cropped a week later on 2/28. I took new pics and sent them over right again asking too make sure they were ok, no response. I was told by chat they need a whole other week to look at the documents. Today 3/7 I ask for a status update and was told my pictures looked cropped and blurry. DO NOT PLAY HERE. YOU WILL NOT GET YOUR WINNINGS!!!!!!!! I won on 2/20 and still can’t even get my account validated.
UPDATE**** I received my winnings on 3/11/22. The payout/verification process was long, but I did receive my winnings.
Good Casino...but not correct sometimes in game....when Big win not money becomen on Account...
Safety Index explained
Safety Index of PlayCroco Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PlayCroco Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.2/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
Important:
Casino applies withdrawal limits to progressive jackpot wins
This casino applies a withdrawal limit to winnings from progressive jackpots. We consider this unfair, as these wins are usually paid out by the game provider, so it does not make sense for the casino to restrict them by a withdrawal limit.
Unfair terms and conditions
This casino applies withdrawal limits to winnings from progressive jackpots.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.2
Lincoln Casino has a Safety Index of 7.2, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.2
Lincoln Casino has a Safety Index of 7.2, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Submitted:
15 Sep 2022
Complaints about related Liberty Slots Casino
(Same management)
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.1
Liberty Slots Casino has a Safety Index of 7.1, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.1
Liberty Slots Casino has a Safety Index of 7.1, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.1
Liberty Slots Casino has a Safety Index of 7.1, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Submitted:
19 Nov 2022
Show more complaints (+37)
Discussion
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Payment methods
PlayCroco Casino payment methods
Currencies
AUD
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