HomeOnline casinosPlay Shangri La Casino Review

Play Shangri La Casino Review

avatarBatucan O.
Last updated 06/2021
Safety Index
6.8
User feedbackNot enough data
0 review
avatarBatucan O.
Last updated 06/2021

Casino closed

Play Shangri La Casino has been closed and no longer operates.

Doesn't accept players from Ohio
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Pros and cons

  • High withdrawal limit
  • Huge selection of game providers
  • Live chat support is available 24/7
  • Live dealer games are available
  • Maximum daily win limitation
  • Casino supports only one language
  • Outdated website design
  • Not all payment methods are available for all countries

Play Shangri La Casino Review

Here is what we found when we reviewed Play Shangri La Casino. Our experts used our casino review methodology to check what the casino gets right and where it could do more. Every key factor (the casino's Terms and Conditions, licenses, player complaints, support, and limits) was considered by our team. This helped them work out how safe and legit this casino is.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Play Shangri La Casino has an Above average Safety Index of 6.8, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Carry on reading our Play Shangri La Casino review to make an informed decision whether or not this casino is the right fit for you.

Is Play Shangri La Casino fair and safe? Safety Index explained

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the Play Shangri La Casino Terms and Conditions as part of our review of Play Shangri La Casino. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

Based on our estimates or gathered data, Play Shangri La Casino is one of smaller online casinos. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

We did not find Play Shangri La Casino on any relevant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

All of that, together with other factors considered in our review, has resulted in Play Shangri La Casino having a Safety Index of 6.8, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.

Play Shangri La Casino T&Cs

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of Play Shangri La Casino during our review.

Player complaints related to Play Shangri La Casino

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We have found no relevant complaints about this casino.

User feedback and assessment of Play Shangri La Casino

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

However, there are no user reviews available for Play Shangri La Casino in our database at this time. In case you have had an enjoyable or disappointing experience with this casino, we encourage you to share your feedback and rating on our website.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Play Shangri La Casino company information and licenses

Play Shangri La Casino belongs to InterStorm (Malta) Ltd and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.

Play Shangri La Casino has a gambling license in Malta. Their license was granted by Malta Gaming Authority.

About payment methods and win and withdrawal limits

Play Shangri La Casino accepts 10 payment options. This includes: Neteller, Skrill, Mastercard, VISA, VISA Debit, Trustly Pay, Bank transfer, Visa Credit, Interac e-Transfer, Interac.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
EUR 10,000 per week EUR 250,000 daily net win limit
EUR 40,000 per month EUR 250,000 per spin
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at Play Shangri La Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Russian No Yes Yes24/7

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at Play Shangri La Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Play Shangri La Casino has a good customer support based on the responses we have received during our testing.

Play Shangri La Casino casino games and slots

You can play these types of games at Play Shangri La Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Poker, Craps and dice, Scratch cards, Other card games, eSports betting, Virtual sports, Other games.

Titles supplied by 60 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, ELK Studios, Wazdan, Lightning Box, Rabcat, 1X2 Gaming, Booming Games, Tom Horn, 2By2 Gaming, Realistic Games, High 5 Games, Genesis Gaming, Relax Gaming, PearFiction Studios, Gacha studios, Fantasma Games, Old Skool Studios, Half Pixel Studios, Authentic Gaming, Slingshot Studios, Alchemy Gaming, Skillzzgaming, Axial Studio, GONG Gaming Technologies, Fortune Factory Studios, All For One Studios (ALL41), Northern Lights Gaming, Reel NRG, Foxium, D-Tech, Triple Edge Studios, Crazy Tooth Studio, Jade Rabbit Studio, Gameburger Studios, Real Dealer Studios, Switch Studios, Plank Gaming, Neon Valley Studios, Gamevy, Pulse 8 Studios, SpinPlay Games, Eurostar Studios, Gold Coin Studios, Aurum Signature Studios, Just For The Win, Storm Gaming, Golden Rock Studios, Snowborn Games, Stormcraft Studios.

Bonuses and codes offered by Play Shangri La Casino

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

Our database presently holds 3 bonuses from Play Shangri La Casino:

  • 75% up to €300
  • 50% up to €500
  • 100% up to €200 and 20 extra spins

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Company info

  • Owner InterStorm (Malta) Ltd
  • Established 2018
  • Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Play Shangri La Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very good
Total complaints: 0
Last updatedLast updated

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Slightly negative
    Last updatedLast updated
    • Low win limit: €250,000 / day (net win)

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    Complaints about Play Shangri La Casino
    This tab does not contain any complaints

    We do not have any complaints about Play Shangri La Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.

    Submit a complaint

    Games

    Explore the game selection available at Play Shangri La Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

    Game types

    Slots
    Roulette
    Blackjack
    Betting
    Video poker
    Bingo
    Baccarat
    Jackpot games
    Live games
    Poker
    Craps and dice
    Keno
    Scratch cards
    eSports betting
    Crash games
    Available: 12 Not Available: 3

    User reviews of Play Shangri La Casino

    This is a place to share experience with Play Shangri La Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Not enough data

    Rated by 0 users

    Very positivePositiveNeutralNegativeVery negative

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    Play Shangri La Casino discussion

    Discuss anything related to Play Shangri La Casino with other players, share your opinion, or get answers to your questions.

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