When reviewing and assessing Platinum Play Online Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Platinum Play Online Casino has an Above average Safety Index that sits at 7.9, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Proceed with reading our Platinum Play Online Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Platinum Play Online Casino, we read and assessed Terms and Conditions of Platinum Play Online Casino in-depth. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.
Based upon our estimates and collected information, we consider Platinum Play Online Casino a very big online casino. Considering its size, this casino has a low sum of disputed winnings in complaints from players. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
Based on our findings, no important casino blacklists feature Platinum Play Online Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All in all, when combined with other factors that come into play in our review, Platinum Play Online Casino has landed an Above average Safety Index of 7.9. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Platinum Play Online Casino to be unfair.
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 16 complaints directly about this casino in our database, as well as 344 complaints about other casinos related to it. Because of these complaints, we've given this casino 18,387 black points in total, out of which 16,502 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 10 or more reviews. Since we have only collected reviews from 2 players, Platinum Play Online Casino does not have a User satisfaction score yet. Read the reviews in the 'User reviews' part of this page to learn more.
Platinum Play Online Casino is owned by Baytree (Alderney) Limited, and we have estimated its yearly revenues to be greater than $20,000,000. This makes it a medium-sized online casino according to our classifications.
Platinum Play Online Casino was licensed by regulatory authorities in these specific countries or geographic areas: Alderney (Alderney Gambling Control Commission), Kahnawake (Kahnawake Gaming Commission).
Platinum Play Online Casino supports 14 deposit methods. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, Maestro, Neosurf, idebit, Bank transfer, ApplePay, Prepaid Card, MuchBetter, Voucher.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 4,000 per week | No win limit |
| EUR 16,000 per month |
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at Platinum Play Online Casino can be seen in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
24/7 |
| Spanish | |
|
24/7 |
| Portuguese | |
|
24/7 |
| Russian | |
|
24/7 |
| Japanese | |
|
24/7 |
| German | |
|
24/7 |
| Italian | |
|
24/7 |
| Korean | |
|
24/7 |
| Czech | |
|
24/7 |
| Greek | |
|
24/7 |
| French | |
|
24/7 |
| Arabic | |
|
24/7 |
| Chinese | |
|
24/7 |
| Thai | |
|
24/7 |
| Turkish | |
|
24/7 |
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Platinum Play Online Casino, your account, withdrawals, or anything else. According to our tests and collected information, Platinum Play Online Casino has a good customer support.
Players can enjoy these types of casino games at Platinum Play Online Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Scratch cards, Other card games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 51 game providers are available. This includes NetEnt, Apricot (Microgaming), IGT, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Big Time Gaming, iSoftBet, Amatic, Ezugi, Rabcat, Tom Horn, PearFiction Studios, Ino Games, Gacha studios, Oros Gaming, Old Skool Studios, Half Pixel Studios, Wishbone, Slingshot Studios, Alchemy Gaming, GONG Gaming Technologies, Nailed it! Games, Fortune Factory Studios, All For One Studios (ALL41), Northern Lights Gaming, On Air Entertainment, Foxium, Buck Stakes Entertainment, Wild Streak Gaming, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, Gameburger Studios, Real Dealer Studios, Switch Studios, Reel Kingdom, Neon Valley Studios, High Limit Studio, Pulse 8 Studios, Eurostar Studios, SpinPlay Games, Gold Coin Studios, Aurum Signature Studios, Just For The Win, Games Global, Gaming Realms, MahiGaming, Snowborn Games, Stormcraft Studios, Circular Arrow.
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 2 bonuses offered by Platinum Play Online Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Browse all bonuses offered by Platinum Play Online Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Platinum Play Online Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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