PHTAYA Casino review

Our expert casino review team has carefully analysed PHTAYA Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. PHTAYA Casino has a Very low Safety Index of 2.6, demonstrating a significant deficiency in terms of fairness and safety as per our methodology. Read our PHTAYA Casino review to discover more about this casino and decide whether it is a suitable option for you.

Safety Index of PHTAYA Casino – Is it fair and safe?

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

Reading and evaluating the Terms and Conditions is an essential part of our Safety Index calculation. However, we were unable to find any General T&Cs in the case of PHTAYA Casino. In our view, this is a serious problem in terms of fairness and safety – that's why we decreased the Safety Index of the casino. In addition to that, our review team discovered unfair or problematic rules that were not part of the General T&Cs.

Based upon our estimates and collected information, we consider PHTAYA Casino a medium-sized online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

We did not find PHTAYA Casino on any relevant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

Taking into account all factors in our review, PHTAYA Casino has scored a Safety Index of 2.6, representing a Very low value. We firmly advise players to avoid this casino and explore alternatives with a higher Safety Index.

PHTAYA Casino T&Cs

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

No General T&Cs were found when reviewing PHTAYA Casino's website. The casino does not provide players with their rights and responsibilities, nor does it specify terms that apply to the casino itself, which we regard as a big concern. In addition to this, our expert team encountered unjust and suspicious rules defined outside of the General Terms and Conditions.

Player complaints related to PHTAYA Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We have found no relevant complaints about this casino.

User feedback and assessment of PHTAYA Casino

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

However, there are no user reviews available for PHTAYA Casino in our database at this time. In case you have had an enjoyable or disappointing experience with this casino, we encourage you to share your feedback and rating on our website.

PHTAYA Casino company information and licenses

PHTAYA Casino has estimated annual revenues higher than $20,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.

PHTAYA Casino has been granted licenses by authorities in the following countries or regions: Philippines (PAGCOR), Curaçao (Gaming Curaçao), Malta (Malta Gaming Authority).

About payment methods and win and withdrawal limits

PHTAYA Casino accepts 30 payment options. This includes: VISA, Online bank transfer, GCash, Maya, GrabPay, Bitcoin Cash (BCH), Banco de Oro (BDO), Bank of the Philippine Islands (BPI), Bank of Commerce (BOC), Tether (USDT), GoTyme Bank, Asia United Bank, instaPay, EastWest, Landbank, Komo, China Bank Savings, China Banking Corporation (Chinabank), DBP, CIMB Bank, Security bank, Robinsons Bank, Tonik Bank, Sterling Bank of Asia (SBA), Philippine National Bank (PNB), Metrobank, Rizal Commercial Banking Corporation (RCBC), Philippine Veterans Bank, QR code, Union Bank.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The table below contains information about the languages at PHTAYA Casino.

Language	Website	Customer support	Live chat
English			24/7
Filipino			24/7

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Since customer support can assist you with problems related to registration process at PHTAYA Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of PHTAYA Casino to be average.

Slots and casino games at PHTAYA Casino

You can play these types of games at PHTAYA Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

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PHTAYA Casino bonuses and promo codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from PHTAYA Casino in our database, which you can find in the 'Bonuses' part of this review.