Pavel is working as a Data Governance Specialist at Casino Guru. His main responsibilities include adding new casinos to the online casino database and maintaining and updating existing data to ensure accuracy and consistency across the platform. Pavel's background is a bit more academic than work-b...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Pavel K.
Author
Pavel Kaczynski
Data Governance Specialist
Pavel is working as a Data Governance Specialist at Casino Guru. His main responsibilities include adding new casinos to the online casino database and maintaining and updating existing data to ensure accuracy and consistency across the platform. Pavel's background is a bit more academic than work-b...
In this review, we took a close look at Palm Luck Casino. Our casino review process helped us check both its benefits and its drawbacks. Our team looked into things like the casino's Terms and Conditions, licenses, player complaints, support, and limits. This helped them form a clear view of how safe and fair this casino is for players.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Palm Luck Casino has a Safety Index of 7.2. That said, as a new online casino, there is not yet enough data for a full assessment. We have listed it as Fresh for now. Read on to get the full picture on Palm Luck Casino and decide if this casino is worth your time.
Fairness and safety of Palm Luck Casino
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Palm Luck Casino, we thoroughly read and reviewed the Terms and Conditions of Palm Luck Casino. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.
Based on our estimates or gathered data, Palm Luck Casino is one of smaller online casinos. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
We did not find Palm Luck Casino on any relevant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
Our Palm Luck Casino T&Cs review
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Palm Luck Casino to be mostly fair.
Note: You can find our specific findings from the T&Cs evaluation here.
Player complaints regarding Palm Luck Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We have found no relevant complaints about this casino.
User feedback and assessment of Palm Luck Casino
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 1 player review of Palm Luck Casino so far, and the score is only determined after a casino has accumulated at least 5 reviews. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Palm Luck Casino company information and licenses
Palm Luck Casino belongs to ThinkTank Technologies Ltd and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.
Palm Luck Casino has a gambling license in Comoros. Their license was granted by Anjouan Gaming.
About payment methods and win and withdrawal limits
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Language and support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below lists the language options at Palm Luck Casino.
Language
Website
Customer support
Live chat
English
24/7
Arabic
24/7
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Palm Luck Casino, account management, withdrawal process, etc. Based on the test we have conducted, we have rated the customer support of Palm Luck Casino as average.
Palm Luck Casino slots and casino games
You can play these types of games at Palm Luck Casino: Slots, Video poker, Bingo, Jackpot games, Live games, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 43 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, BGaming, GameArt, Endorphina, Wazdan, Habanero, Red Rake Gaming, Spinomenal, Booming Games, Belatra Games, Smartsoft Gaming, Fantasma Games, Turbo Games, Platipus, Fugaso, Caleta Gaming, AvatarUX, Peter & Sons, Spribe, OneTouch, 3 Oaks Gaming, Popiplay, Shady Lady, TrueLab Games, Rogue Gaming, Mascot Gaming, SlotMill, Hacksaw Gaming, Amusnet, Ruby Play, PG Soft (Pocket Games Soft), Ka Gaming.
Bonuses and codes offered by Palm Luck Casino
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
Our database presently holds 4 bonuses from Palm Luck Casino:
100% up to $1,500 and 25 extra spins
75% up to $2,000 and 30 extra spins
50% up to $3,000 and 35 extra spins
25% up to $3,500 and 40 extra spins
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
Read more
Read less
Company info
Owner
ThinkTank Technologies Ltd
Operator
ThinkTank Technologies Ltd
Established
2026
Estimated annual revenues
< $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Palm Luck Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Complaints ratio
Very good
Total complaints: 0
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Playing restricted games while wagering bonuses may forfeit bonus balances
Show full rule and our analysis
Complaints about Palm Luck Casino
All(0)
Opened(0)
Unresolved(0)
Resolved(0)
Rejected(0)
This tab does not contain any complaints
We do not have any complaints about Palm Luck Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.
Submit a complaint
Games
Games
Explore the game selection available at Palm Luck Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 8
Not Available: 7
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Most popular games
Gates of Olympus
by Pragmatic Play
Sugar Rush
by Pragmatic Play
Sweet Bonanza
by Pragmatic Play
Wanted Dead or a Wild
by Hacksaw Gaming
Book of Shadows
by Nolimit City
Sugar Rush 1000
by Pragmatic Play
Gates of Heaven
by Pragmatic Play
Tombstone RIP
by Nolimit City
Fury of Anubis
by Pragmatic Play
Starlight Princess
by Pragmatic Play
Bigger Bass Bonanza
by Pragmatic Play
Chicky Run
by PG Soft (Pocket Games Soft)
Game providers
Show all
(43)
Game providers (43)
Casino Bonuses
Palm Luck Casino bonuses
Browse all bonuses offered by Palm Luck Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that Palm Luck Casino does not offer any bonuses to players from your country.
Loyalty program
Palm Luck Casino offers a loyalty program. Here is what you can get for achieving a higher status:
Bonus free spinsCashbackExclusive bonuses
Payment methods
Payments
Browse an overview of payment methods supported by Palm Luck Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(16)
Payment methods (16)
Transaction limits
Withdrawal limits
Not limited for USD
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
USD
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
2 languages
EnglishArabic
All languages (2)
English
Arabic
Live chat
Available in
2 languages
EnglishArabic
All languages (2)
English
Arabic
Customer support:
Available in
2 languages
EnglishArabic
All languages (2)
English
Arabic
Live chat rating
Subpar
Average response time: Instant
Based on 1 test
Date and tester
Response time
Rating
10 May 2026
Pavel K.
Instant
Subpar
User reviews
User reviews of Palm Luck Casino
This is a place to share experience with Palm Luck Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 1 user
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 5 days ago
Very disappointing experience. The casino has very few payment methods and gaming providers, extremely low RTP, low withdrawal limits, and poor customer support. My emails received no response, and the AI support was not helpful at all. As a new casino, they need to significantly improve their service, game selection, payment options, and especially customer support. I would not recommend this casino in its current state.
I would not recommend this casino at this time. The limited payment options, very low RTP, few gaming providers, low withdrawal limits, and especially the lack of proper customer support make the overall experience disappointing. I recommend players consider more established casinos with a stronger reputation, better game selection, and reliable customer service.
Nothing
Not much payment methods
Very very low RTP
Few gaming providers
AI support
No response to the emails
New casino
Low withdraw limit
Discussion
Palm Luck Casino discussion
Discuss anything related to Palm Luck Casino with other players, share your opinion, or get answers to your questions.