Novicasino Review

The player from Finland had a problem with withdrawing money from Novibet. After successful KYC verification, he had been asked to provide several additional documents, including re-submissions in PDF format and proof of his previously verified phone number. Novibet had approved his withdrawal requests. He confirmed that the withdrawal had been processed successfully and that he had received his money. The complaint was then marked as resolved.

The player from Ireland had experienced difficulties in verifying his home address, which had prevented him from withdrawing his winnings from the online casino. Despite having submitted three different documents as proof, none had been accepted. However, the issue was eventually resolved, and the player had been able to access his winnings. Consequently, we had marked this complaint as 'resolved' in our system.

The player from Mexico had made two significant withdrawals on December 6, 2023, which had not been processed within the typical 30-minute timeframe. The player had cancelled these withdrawals and initiated new ones in an attempt to rectify the delay, but they remained in the same status. After verifying his phone number and providing a selfie with his ID, the player had received his withdrawal. Despite the initial delay, the issue had been resolved and the player had received his winnings. We had closed the complaint as 'resolved' in our system.

The player from Ireland requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.