Matej Novota is Casino Guru's Head of Casino Research. He oversees the Complaint Resolution Team, ensuring smooth resolutions for player complaints from all around the world. Matej also oversees the Data Team in collecting, evaluating, and updating crucial casino-related data, shaping the internet's...
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Matej N.
Author
Matej Novota
Head of Casino Research
Matej Novota is Casino Guru's Head of Casino Research. He oversees the Complaint Resolution Team, ensuring smooth resolutions for player complaints from all around the world. Matej also oversees the Data Team in collecting, evaluating, and updating crucial casino-related data, shaping the internet's...
Company focuses on sports betting rather than the casino
Novibet Casino Review
To find out what Novibet Casino has to offer, our experts used our casino review process and checked both the highlights and the drawbacks of the casino. With a close look at the casino's Terms and Conditions, licenses, player complaints, support, and limits, our team had all they needed. They were able to give a clear verdict on how safe and fair this casino is.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. With a High Safety Index of 8.7, Novibet Casino is a solid pick for players. It scores well for fairness and safety. Keep reading our Novibet Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index – Novibet Casino fairness and safety
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Novibet Casino Terms and Conditions as part of our review of Novibet Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Based on our estimates or gathered data, Novibet Casino is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
As far as we are aware, no relevant casino blacklists mention Novibet Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
All in all, when combined with other factors that come into play in our review, Novibet Casino has landed a High Safety Index of 8.7. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Note: According to our records, Novibet Casino is related to 2 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Novibet Casino.
Terms and Conditions of Novibet Casino evaluated
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. Unfair or predatory clauses are not unusual in casino T&Cs. Where we find them, they often give the casino grounds to withhold winnings from players.
We did not find any unfair or predatory rules in the Terms and Conditions of Novibet Casino during our review.
Complaints from Novibet Casino players
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. Our Complaint Resolution Center takes in player complaints. We add these to complaints from other sources when we work out the Safety Index.
We currently have 33 complaints about this casino in our database. Because of these complaints, we've given this casino 6,175 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Novibet Casino user feedback and reviews evaluated
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Novibet Casino has a Good User feedback score based on the 30 user reviews in our database. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Licenses and company data
Novibet Casino is owned by Novigroup Limited and has estimated revenues exceeding $20,000,000 per year. This makes it a big online casino on our scale.
Novibet Casino has been granted a gambling license in Malta issued by Malta Gaming Authority.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
When evaluating an online casino, we take a close look at the languages supported and the customer support channels provided. Languages and customer support options available at Novibet Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Finnish
24/7
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Novibet Casino, account problems, withdrawals, or other issues, it holds significant value for us. The customer support at Novibet Casino came across as good in our tests.
Casino games and slots available at Novibet Casino
Novibet Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games.
Casino games from 78 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, WMS, Scientific Games (SG Digital), Playson, iSoftBet, NYX Gaming Group, Nextgen Gaming, ELK Studios, Push Gaming, Eyecon, Bally's Corporation, Barcrest, Wazdan, PariPlay, Lightning Box, Red Rake Gaming, Leander Games, Rabcat, 1X2 Gaming, Tom Horn, 2By2 Gaming, Iron Dog Studio, Realistic Games, High 5 Games, Chance Interactive, edict, Betgames, Genii, Ainsworth Game Technology, Inspired Gaming, Fantasma Games, Game360, Live 5 Gaming, Playzido, Authentic Gaming, Slingshot Studios, Alchemy Gaming, Skillzzgaming, Shuffle Master, Fortune Factory Studios, All For One Studios (ALL41), Bet Digital, Foxium, AGS, Wild Streak Gaming, Triple Edge Studios, Crazy Tooth Studio, Reel Play, Gameburger Studios, Leap Gaming, Switch Studios, Neon Valley Studios, Present Creative, Skywind Group, Gamevy, Pulse 8 Studios, Side City, Core Gaming, Just For The Win, Sigma Gaming, Golden Rock Studios, Snowborn Games, Stormcraft Studios, Red7, 4ThePlayer, blablablastudios.
Novibet Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
Unfortunately, there are no available bonus offers from Novibet Casino in our database at the moment.
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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Company info
Owner
Novigroup Limited
Established
2018
Estimated annual revenues
> $20,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Novibet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Key metrics
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Very big casinoVery big group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at Novibet Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12
Not Available: 3
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 0
Not Available: 8
Real GamesCertified
Verified by Gamecheck
Active SEAL Member
A selection of games from multiple game providers has been checked and NO fake games have been found.
This is a place to share experience with Novibet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Good
Rated by 30 users
Very positivePositiveNeutralNegativeVery negative
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Casino Guru
We want players to understand gambling.
• 4 weeks ago
I lost over $1,500 in just two days playing mostly Gates of Olympus. I made hundreds of spins and numerous bonus purchases; the vast majority didn't pay out more than 0.30x the bonus value. For example, I would buy a $100 bonus and receive only $13 back. When I contacted support about the RTP and asked for clarification, the agent responded with clearly dismissive comments, treating me as if I didn't understand basic concepts, instead of answering my questions. He said things like, "What do you mean by RTP?" and "Do you know this is a casino?" Then he abruptly closed the chat. When I requested a copy of that conversation, they refused to provide it, and when I asked who regulated the casino, they also avoided answering and ended the conversation again. Finally, I asked for my betting history and was simply told it could take up to a month, without even confirming that the request had been submitted. The service was disrespectful, opaque, and leaves a terrible impression of the casino.
Perdí más de 1500 dólares en solo dos días jugando principalmente Gates of Olympus. Realicé cientos de giros y numerosas compras de bono; la gran mayoría no superó un pago de 0,30x el valor del bono. Por ejemplo, compraba un bono de 100 dólares y recibía apenas 13 de vuelta. Al consultar al soporte por el RTP y pedir explicaciones, el agente respondió con comentarios claramente despectivos, tratándome como si no entendiera conceptos básicos, en lugar de responder mis preguntas. Dijo cosas como "a qué te refieres con RTP", "sabes que es un casino?". Luego cerró el chat abruptamente. Al solicitar una copia de esa conversación se negaron a entregarla, y cuando pregunté quién regulaba al casino también evitaron responder y volvieron a finalizar la conversación. Finalmente, pedí el historial de mis apuestas y solo me dijeron que podía demorar hasta un mes, sin siquiera confirmar que la solicitud hubiera sido ingresada. La atención fue irrespetuosa, poco transparente y deja una pésima imagen del casino.
Very poor service
Muy mala atención
• 4 months ago
After registering, I immediately proceeded to verify my account since I've been gambling for 10 years and I know how casinos operate to avoid paying out. Everything was in order, I met the bonus requirements, and the money was converted to withdrawable funds. When I tried to withdraw 2000 pesos—a small amount to avoid drawing attention—they sent me a support email saying they needed a bank statement in PDF format. I provided it without any problem, but according to them, the statement wasn't in PDF format. So I checked and sent it again. To make a long story short, after about 50 emails saying my PDF (just a copy-paste) wasn't in that format, it dawned on me that this casino didn't want to pay me. Unfortunately, I later looked for reviews on social media and realized it's a tactic they use to make you desperate and offend them so they can close your account and not pay you.
About a month later, I started receiving extortion calls on my cell phone. Curiously, they knew all my information and the amounts they deposited into my account, which led me to believe they used my bank statements to try to extort me. So be careful.
Despues de mi registro procedo inmediatamente a verificar mi cuenta ya que tengo 10 años apostando y se como se la gastan los casinos para no pagar, asi que ya todo en regla cumplo con los requisitos del bono y se pasa a dinero retirable, cuando procedo a retirar 2000 pesos una cantidad baja para no llamar la atencion me mandan un correo de soporte ya que ocupaban un estado de cuenta bancario en formato PDF, lo cual hice sin ningun problema pero segun ellos ese estado de cuenta no estaba en formato PDF, asi que verifique y se los volvia a enviar, total para no hacerla tan larga despues de como 50 correos diciendo que no estaba en ese formato mi PDF (solo copy paste) me cayo el 20 que este casino no me queria pagar, malamente despues busque reseñas en redes sociales y me di cuenta que es una tactica que usan para que te desesperes y los ofendas para cerrarte tu cuenta y no pagarte.
Posteriormente un mes aproximadamente empece a recibir llamadas de extorsion a mi celular, curiosamente sabian todos mis datos y cantidades que me depositaban, lo que me llevo a pensar que usaron esos estados de cuenta bancarios mios para intentar extorsionarme, asi que cuidado.
They don't pay
No pagan
Deceptive advertising
Publicidad engañosa
Fraud
Fraude
Possible extortion
Posible extorsion
• 4 months ago
My good princess at the casino, as I said before, I won 150,000 and they paid it to me as a deposit into my account in less than half an hour.
Mi princesa buena en el casino como dije anterior gané 150,000 y me los pagaron en el depósito a mi cuenta en menos de media hora
It's good, I earned 150,000 in two days and they paid me right away, in half an hour.
Es bueno nada en dos días gané 150,000 y me los pagan enseguida media hora
• 9 months ago
Can't be trusted, they will make everything to not pay out your money, I'm trying to withdraw 2000€ since month, verification is annoying. The have the most rude and arrogant support out of all casino I played. I don't recommend it to anyone, I feel harassed and lost all my hopes.
they will make everything to not pay out
the worst customer support ever
long verification process
• 1 year ago
Novibet took advantage of my gambling addiction to enrich itself, even though I tried to reach an agreement with the casino and abided by its terms and conditions. However, the casino's behavior is absolutely unethical and disrespectful, acting as if my gambling addiction didn't exist and they didn't know what I was doing.
The reality is that gambling addiction is a real problem affecting millions of people. Research shows that 95% of people who request self-exclusion do so due to problem gambling, and this occurs after hitting rock bottom and as a suicide prevention measure. And yet, the casino convinced me to open my account despite knowing that gambling addiction is a real problem.
If you haven't played here, it's better not to register.
Novibet se aprovechó de mi adicción al juego para enriquecerse, a pesar de que intenté llegar a un acuerdo con el casino y cumplí con sus términos y condiciones. Sin embargo, el comportamiento del casino es absolutamente poco ético e irrespetuoso, ya que actúa como si la adicción al juego no existiera y no supiera lo que estaba haciendo.
La realidad es que la adicción al juego es un problema real que afecta a millones de personas. Investigaciones demuestran que el 95% de las personas que solicitan autoexclusión es debido a problemas con el juego, y esto ocurre después de tocar fondo y como medida para prevenir el suicidio. Y, sin embargo, el casino me convenció de abrir mi cuenta a pesar de saber que la adicción al juego es un problema real.
Si no haz jugado aquí es mejor que ni te registres.
Slow and long verification
Verificación lenta y larga
Abusive terms and conditions
Términos y condiciones abusivos
Low RTP
Rtp bajo
You can't win
No se puede ganar
The bonds don't work
No funcionan los bonos
• 1 year ago
It's the casino I've liked the most. The app is easy to use, I find games that are always up-to-date, and deposits and withdrawals after verification are super fast. I've never entered promotions that don't comply. What I've won has always been reflected in my account. I don't know why the rating is low. I've won prizes of 5,000, maybe not much for other players who have won more, but just as I won, I can withdraw them without any problem. I barely finished the withdrawal and in less than 5 minutes it was reflected in my bank account. I hope they change that rating.
Es el casino que más me ah gustado, la app es fácil de usar, encuentro juegos siempre actualizados los depósitos y retiros después de la verificación son súper rápidos. Nunca eh ingresado a promociones que no cumplan. Siempre lo que eh ganado se me ah reflejado en mi cuenta no se porque la calificación es baja, eh ganado premios de 5,000 talvez no mucho para otros jugadores que han ganado más pero así como los ganó, los puedo retirar sin ningún problema. Apenas termino el retiro y en menos de 5 minutos esta reflejado en mi cuenta bancaria. Ojalá modifiquen esa calificación .
Good, fast and efficient service from the agents.
Buena, rápida y eficiente atención de los agentes.
They fulfill the rewards
Cumplen con las recompensas
Wide variety of games
Gran variedad de juegos
New games are added every day.
Todos los días se agregan juegos nuevos.
They update the promotions almost frequently.
Actualizan las promociones casi seguido
Super fast withdrawals
Retiros súper rápidos
• 1 year ago
At first it was good, until I won 4k. Still struggling with withrawing that money. Couple of transactions approved to my Credit card. Credit card has been verified already. Suspicious casino with a lot of money. Thinking they are untouchable
Slow withdrawals
Unprofessional cs
GDPR not available
• 1 year ago
a very very legit casino with good customer support and fast withdraws
plenty of games
nice theme
quick verification
fast withdraws
none
• 1 year ago
Everything good, totally recommended, one of the best online casinos and bookmakers
Fast withdrawls
very good customer support
good bonuses
good betting odds
good variety in slots
• 1 year ago
The worst thing about casinos is that you feel like you're being ripped off. The game play is very strange. The RTP games are below zero. I had blocked them for a year thinking they would have changed a bit, but it couldn't be worse.
Ότι χειρότερο υπάρχει σε καζίνο νιώθεις ότι σε κλέβουν πολύ περίεργο game play τα παιχνίδια rtp υπό του μηδενός,τους είχα κάνει φραγή για ένα χρόνο νομίζοντας ότι θα έχουν αλλάξει λίγο αλλά χειρότερα δεν γίνεται
• 2 years ago
It is a quite nice and clean site to play, it has many games and its RTP is fair, you have a lot of fun and you get profits at the time which you withdraw without any problem.
Es un sitio bastante agradable y limpio para jugar, tiene muchos juegos y su RTP es justo, te entretienes mucho y obtienes ganancias en su momento las cuales retiras sin problema alguno.
Instant deposits and withdrawals
Depósitos y retiros instantáneos
Great variety of games
Gran variedad de juegos
Clean interface
Interfaz limpia
Very few bonuses
Muy pocos bonos
• 2 years ago
It's not a simple KYC process, but they pay you at the end of the process and games are quite good.
• 2 years ago
It's an okay casino. Good selection of slots and live games. Nice no deposit bonuses. Very difficult withdrawals.
No deposit bonuses
Good selection of slots and live games
Very difficult verification before withdrawals
• 2 years ago
Casino offers offers that work one week and hurt you other weeks
Cassino oferece ofertas que em semanas funciona e em outra te lesan
Sports Cashback
Cashback eesportivo
Low deposit
Depósito baixo
Low minimum withdrawal
Saque mínimo baixo
Casino offers don't always work
Ofertas de cassino não funcionam sempre
Terrible support
Suporte péssimo
No live chat support
Não tem suporte chat ao vivo
Low RTP
RTP baixo
• 2 years ago
He kicked me out of a bonus in a playtech game, bet €0.80, I entered the game and it didn't continue from the bonus, out of my nerves I played an extra 3 spins, I told them to look at it, they told me to open the game from 2 different servers, bonus lost and customer service didn't bother with me. Customer service wants to get rid of you. Money was being taken from my account while I was playing, this happened 3 times with amounts of €16, €13, €25, I told them and they said they would look into it, they are still looking into it. The most obscene casino that exists, which is Greek
how much is missing from your account without any explanation
They dump you in the middle of bonuses and you don't continue in the bonus afterwards, you lose your winnings.
• 2 years ago
After I wagered the deposit and the bonus, after a few days and after I had an amount three times the bonus and the deposit, the "company" in question removed from my account about €450 and returned a small amount to me, without reason or reason .Far from the masters of Novibet....
Αφού στοιχηματισα την κατάθεση και το μπόνους ,μετά από λίγες ημέρες και αφού είχα ένα ποσό τριπλάσιο από το μπόνους και την κατάθεση ,η εν λόγω "εταιρεία" αφαίρεσε από τον λογαριασμό μου 450€ περίπου και μου επέστρεψε ένα μικρό ποσό ,χωρίς λόγο και αιτία.Μακρια από τους κυρίους της Novibet....
• 2 years ago
I won 1000 pesos in an They send an email saying that everything has already been verified and then not to send them everything again. They are poorly paid for not saying bad words.
Gane 1000 pesos en un juego xfly con 20 giros que gane y no me los quisieron depositar que por qué querían verificar mi cuenta de una tarjeta que deposite 100 pesos siendo que mi cuenta ya estaba verificada total que les envío todo lo que me pidieron y me mandan un correo diciendo que ya está verificado todo y luego que no que les vuelva a mandar todo son unos mala pagas por no decir malas palabras
Nothing
Nada
Bad pay
Mala pagas
Deceptive Onos
Onos engañosos
They ask to verify documents many times
Piden verificar documentos muchas veces
Bad customer service
Mal servicio al cliente
Scammers
Estafadores
Roulette never gives you what it promises
La ruleta nunca te dalo que promete
5000 draw every Monday there is never a list of winners
Sorteo de5000 todos los lunes nunca hay lista de ganadores
Very difficult to access live chat
Muy difícil el acceso al chat en vivo
They don't pay when you win
No pagan cuando ganas
And they keep your money
Y se quedan con tu dinero
• 2 years ago
They don't pay withdrawals, they demand the same documents again even though the account is verified.
Eivät maksa nostoja, vaativat samoja asiakirjoja uudelleen vaikka tili on vahvistettu.
Games
Pelit
Checkout
Kotiutus
Customer service
Asiakaspalvelu
Account verification
Tilin varmennus
• 2 years ago
One of my favorite casinos, it has a good variety of promos. I play more casino, the offers for Chile are sometimes quite decent and several times one or another little gift comes out when spinning the daily wheel.
Uno de mis casinos favoritos, tiene buena variedad de promos. Yo juego mas casino, las ofertas que hay para chile aveces son bastante decentes y varias veces sale uno que otro regalito al girar la ruelta diaria.
Daily promotions
Promociones diarias
Quick withdrawals
Retiros rapidos
Spins without rollover
Giros sin rollover
Casino bonuses with conversion limit
Bonos de casino con limite de conversion
• 2 years ago
I personally like it ❤️novibet a lot because it has a lot of variety of games and activities every day like every day they give you a chance to win in bingo or in the gift wheel🎁😊 on your birthday they give you a casino bonus🎁 and a sports bonus🎁 for it to be your day🥳 and without having to deposit they send it to you in an email but just what it is and if they are very strict with the documentation
A mí en lo personal me agrada ❤️mucho novibet xq tiene mucha variedad de juegos y actividades todos los dias como cada día te dan una oportunidad de ganar en bingo o en la rueda de regalos🎁😊 en tu cumpleaños te dan un bono de casino🎁 y un bono deportivo🎁 x ser tu día🥳 y sin tener que depositar te lo envían en un correo pero nomás lo que es y si son muy estrictos con la documentación
• 2 years ago
for me the best casino safe good customer support and quick withdraws never ever had a problem
everything
• 2 years ago
DELAY WITHDRAWAL CONFIRM DOCUMENTS AUTOMATIC ACCOUNT BLOCKING CREATE ONE GAME BET
DEMORA SAQUE CONFIRMAR DOCUMENTOS BLOQUEIO AUTOMÁTICO DE CONTAS CRIAR APOSTA APENAS DE UM JOGO
IT TAKES A TIME TO WITHDRAWALCONFIRM DOCUMENTSAUTOMATIC ACCOUNT BLOCK CREATE A BET ONLY ONE GAME
DEMORA SAQUECONFIRMAR DOCUMENTOSBLOQUEIO AUTOMÁTICO DE CONTASCRIAR APOSTA APENAS DE UM JOGO
• 2 years ago
Fraudulent casino, terrible customer service, the chat people are ordinary... terrible verification, terrible system, problems with the bonuses, problems with the free spins... they scammed me out of 40 thousand, having my account verified, I have been a customer for a long time, I even had problems with the affiliate program... I never had a problem withdrawing until they started with their traps just like they did in Brazil I didn't believe them but until it happened here in Chile... and the worst thing is that no one does anything they work the same
Casino fraudulento pésima atención al cliente son unos ordinarios las personas del chat..verificación pésima sistema pésimo problemas con los bonos problemas con los giros gratis ....me estafaron con 40 mil teniendo todas mis cuentas verificadas soy cliente desde hace tiempo incluso tuve problemas con el programa de afiliados....nunca tuve problema de retirar hasta que empezaron con sus trampas tal cual lo hicieron en brazil no les creía pero hasta que paso acá en chile ..y lo peor que nadie hace nada funcionan igual
None
Ninguno
fraudulent casino
Casino fraudulento
They do not pay withdrawals when verified
No pagan los retiros estando verificado
Ordinary chat
Chat ordinario
Bad customer service
Mala atención al cliente
Bad bond load
Carga de bonos malas
Lousy freespin loading, they never load for the value they should be
Carga de freespin pésima nunca cargan por el valor que tiene que ser
• 2 years ago
The casino is one of the best in Greece - The withdraws are instant(at least with Skrill they are) bit selection in sports betting and customer support always helpful
• 3 years ago
Misleading promos, bonuses never credited, no confirmation emails from them
Promo ingannevoli, bonus mai accreditati, niente mail di conferma da parte loro
Lazy and rude customer service
Servizio clienti sfaticato e maleducato
• 3 years ago
Bad betting house, in Chile there are many complaints about non-payment of prizes, there is enough evidence that they close the accounts when people win a prize
Pésima casa de apuesta, en chile tiene muchas quejas por no pago de premios, hay suficiente evidencia de que cierran las cuentas cuando la gente gana algún premio
they close the accounts if you win any prize
cierran las cuentas si gana algún premio
lousy chat
pésimo chat
slow payments
lentitud de pagos
• 3 years ago
House with great chances of growing, better attendants, but very bureaucratic.
Casa com grandes chances de crescer, melhores atendentes, porém muito burocrática.
DAILY BONUS IN ROULETTE
BONUS DIARIOS NA ROLETA
NOVIBOLATION CAN WIN 10 THOUSAND
NOVIBOLAO PODENDO GANHAR 10 MIL
FREE SPINS MINIMUM DEPOSIT OF 20 BRL
RODADAS GRATIS DEPÓSITO MÍNIMO DE 20 REAIS
FAST SAC
SAC RAPIDO
MINIMUM WITHDRAWAL 50 REAIS
SAQUE MINIMO 50 REAIS
EASY AND VERY FAST LAYOUT
LAYOUT FACIL E MUTIO RAPIDO
DELAY WITHDRAWAL
DEMORA SAQUE
CONFIRM DOCUMENTS
CONFIRMAR DOCUMENTOS
AUTOMATIC ACCOUNT BLOCKING
BLOQUEIO AUTOMÁTICO DE CONTAS
CREATE BET ON ONE GAME ONLY
CRIAR APOSTA APENAS DE UM JOGO
• 3 years ago
Fraudulent casino. I have been making a withdrawal for 3 months which they never paid, they made me verify myself, deliver another account, withdraw in small amounts. What's more, the chat executives tell you that everything is ok and now you can withdraw every day and they cancel you again, they laugh at people in their faces and don't respond, they just cancel you daily and tell you there's a technical problem . Don't play on this page it's a farce.
Casino fraudulento. Llevo 3 meses haciendo un retiro el cual nunca pagaron, me hicieron verificarme, entregar otra cuenta, retirar en montos pequeños. Para más aún los ejecutivos del chat decirte que esta todo ok que ahora si puedes retirar todos los días y te vuelven a cancelar, se rien de las personas en su cara y no responden, solo te cancelan diaramente y te dicen que hay un problema técnico. No jueguen en esta página es una farsa.
casino fraud
fraude de casino
• 3 years ago
I hate the casinos that don't allow you to withdraw your winnings with the excuse of taking care of one's money, they are pure blowjobs so that you get angry and play it and the casino wins, this casino deposited because they verified me beforehand I did not deposit any casino without be verified before, because I want my money as it should be and these handy scourges use the weakness of one who likes to spend, putting up stupid barriers to take advantage and they lie, I asked them before depositing, it is never with the workers, that is the protocol they follow what is wrong, so novibet my profits, put it a lot for the cacafuerte,
me cagan los casinos ke no te permiten retirar las ganacias con excusa de cuidar el dinero de uno son puraqs mamadas para ke te enfades y lo juegues y gane el casino , este casino deposite por ke me verificaron de ante mano yo no depositomen ningun casino sin estar antes verificado , por ke kiero mi dinero asi como debe de ser y estos manosos lacras usan ladebilidad de uno ke le gusta aostar poniendo barreras estupidas para sacar provecho y mienten yo les pregunte antes de depositar , nunca es con lpos trabajadores esel protocolo ke llevan lo ke esta mal , asi ke novibet misganacias metaselo mucho por la cacafuerte ,
After losing 800 they gave me 150 I don't know why I know how to lose and when I win I don't like being asked or decided or taken away from my money
despues de perder 800me dieron 150 no se por que se perder y cuando gano no me gusta que me ipidan o decidan o tegan ompriven de mi dinero
with the bonus of 150 dcidi, withdraw 100 and play the rest that I won but they told me that they were busy verifying what was already verified, they are asshole thieves, the net as it is
con el bono de 150 dcidi retirar 100 y jugar el resto ke gane pero me dijeron ke ocupavan verificar lo ke ya estaba verificado son unos rateros culeros la neta como es
• 3 years ago
One of the best gambling sites I have used!!! The best thing about this site is how polished and slick the site is. It's really fast to skip from game to game with ease. Great selection of games both live and slots. Also a very good sports betting section. Plenty of free spins and bets with the giftwheel which is a fantastic inclusion. Verification and withdrawals were easy and very fast.Only negative I could give would be no play and go games which I enjoy. Still a great site that I will continue to use.
Fast and easy verification and withdrawal.
Easy to use and polished site
Plenty of free spins and bonuses
Great selection of games
No play and go
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