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Novibet Casino review

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Novibet Casino FI has been closed and no longer operates.

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Novigroup Limited
2018
> $20,000,000
OverviewUser reviews40Safety Index explainedDiscussion3

Casino closed

Novibet Casino FI has been closed and no longer operates.

Browse all casinos

Novibet Casino Review

When reviewing and assessing Novibet Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Novibet Casino has a High Safety Index of 8.8, which makes a recommendable option for most players in terms of fairness and safety. Carry on reading our Novibet Casino review to make an informed decision whether or not this casino is the right fit for you.

Safety Index – Novibet Casino fairness and safety

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the Novibet Casino Terms and Conditions as part of our review of Novibet Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.

Based on our estimates or gathered data, Novibet Casino is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

As far as we are aware, no relevant casino blacklists mention Novibet Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

All in all, when combined with other factors that come into play in our review, Novibet Casino has landed a High Safety Index of 8.8. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Note: According to our records, Novibet Casino is related to 2 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Novibet Casino.

Terms and Conditions of Novibet Casino evaluated

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of Novibet Casino during our review.

Player complaints submitted about Novibet Casino

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 30 complaints about this casino in our database. Because of these complaints, we've given this casino 5,185 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Novibet Casino user feedback and reviews evaluated

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

Novibet Casino has a Good User feedback score based on the 40 user reviews in our database. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Licenses and company data

Novibet Casino is owned by Novigroup Limited and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.

Novibet Casino has been granted a gambling license in Malta issued by Malta Gaming Authority.

Payment methods, win and withdrawal limits

Novibet Casino supports 9 payment options. This includes: Neteller, Skrill, PaysafeCard, VISA, Mastercard, Trustly Pay, Maestro, Skrill 1-Tap, Rapid Transfer.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. You can find languages available at Novibet Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Finnish Yes Yes Yes24/7

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Novibet Casino, managing your account, withdrawals, or other matters. Novibet Casino has a good customer support, judging by the results of our testing.

Casino games and slots available at Novibet Casino

Novibet Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games.

Casino games from 78 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, WMS, Scientific Games (SG Digital), Playson, iSoftBet, NYX Gaming Group, Nextgen Gaming, ELK Studios, Push Gaming, Eyecon, Bally, Barcrest, Wazdan, PariPlay, Lightning Box, Red Rake Gaming, Leander Games, Rabcat, 1X2 Network, Tom Horn, 2By2 Gaming, Iron Dog Studio, Realistic Games, High 5 Games, Chance Interactive, edict, Betgames, Genii, Ainsworth, Inspired Gaming, Fantasma Games, Game360, Live 5 Gaming, Playzido, Authentic Gaming, Slingshot Studios, Alchemy Gaming, Skillzzgaming, Shuffle Master, Fortune Factory Studios, All For One Studios (ALL41), Bet Digital, Foxium, AGS, Wild Streak Gaming, Triple Edge Studios, Crazy Tooth Studio, Reel Play, Gameburger Studios, Leap Gaming, Switch Studios, Neon Valley Studios, Present Creative, Skywind Group, Gamevy, Pulse 8 Studios, Side City, Core Gaming, Just For The Win, Sigma Gaming, Golden Rock Studios, Snowborn Games, Stormcraft Studios, Red7, 4ThePlayer, blablablastudios.

Bonuses and codes offered by Novibet Casino

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Unfortunately, we currently do not have any bonus offers from Novibet Casino in our database.

Games

Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
No crash games

Language options

English website
All languages (2)
English customer support
All languages (2)
English live chat
All languages (2)

Game providers

Show all (78)
  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Novomatic
  • Apricot (Microgaming)
  • ELK Studios
  • Big Time Gaming
  • IGT

Positives

  • Good selection of game providers
  • Live dealer games are available
  • Unlimited withdrawals

Negatives

  • Company focuses on sports betting rather than the casino
User reviews (40)

User reviews of Novibet Casino

This is a place to share experience with Novibet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 40 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 2 months ago
Can't be trusted, they will make everything to not pay out your money, I'm trying to withdraw 2000€ since month, verification is annoying. The have the most rude and arrogant support out of all casino I played. I don't recommend it to anyone, I feel harassed and lost all my hopes.
  • they will make everything to not pay out
  • the worst customer support ever
  • long verification process
• 5 months ago
Novibet took advantage of my gambling addiction to enrich itself, even though I tried to reach an agreement with the casino and abided by its terms and conditions. However, the casino's behavior is absolutely unethical and disrespectful, acting as if my gambling addiction didn't exist and they didn't know what I was doing.



The reality is that gambling addiction is a real problem affecting millions of people. Research shows that 95% of people who request self-exclusion do so due to problem gambling, and this occurs after hitting rock bottom and as a suicide prevention measure. And yet, the casino convinced me to open my account despite knowing that gambling addiction is a real problem.

If you haven't played here, it's better not to register.
  • Slow and long verification
  • Abusive terms and conditions
  • Low RTP
  • You can't win
  • The bonds don't work
• 7 months ago
It's the casino I've liked the most. The app is easy to use, I find games that are always up-to-date, and deposits and withdrawals after verification are super fast. I've never entered promotions that don't comply. What I've won has always been reflected in my account. I don't know why the rating is low. I've won prizes of 5,000, maybe not much for other players who have won more, but just as I won, I can withdraw them without any problem. I barely finished the withdrawal and in less than 5 minutes it was reflected in my bank account. I hope they change that rating.
  • Good, fast and efficient service from the agents.
  • They fulfill the rewards
  • Wide variety of games
  • New games are added every day.
  • They update the promotions almost frequently.
  • Super fast withdrawals
• 8 months ago
At first it was good, until I won 4k. Still struggling with withrawing that money. Couple of transactions approved to my Credit card. Credit card has been verified already.
Suspicious casino with a lot of money.
Thinking they are untouchable
  • Slow withdrawals
  • Unprofessional cs
  • GDPR not available
• 11 months ago
a very very legit casino with good customer support and fast withdraws
  • plenty of games
  • nice theme
  • quick verification
  • fast withdraws
  • none
• 1 year ago
Everything good, totally recommended, one of the best online casinos and bookmakers
  • Fast withdrawls
  • very good customer support
  • good bonuses
  • good betting odds
  • good variety in slots
• 1 year ago
The worst thing about casinos is that you feel like you're being ripped off. The game play is very strange. The RTP games are below zero. I had blocked them for a year thinking they would have changed a bit, but it couldn't be worse.
• 1 year ago
It is a quite nice and clean site to play, it has many games and its RTP is fair, you have a lot of fun and you get profits at the time which you withdraw without any problem.
  • Instant deposits and withdrawals
  • Great variety of games
  • Clean interface
  • Very few bonuses
• 1 year ago
It's not a simple KYC process, but they pay you at the end of the process and games are quite good.
• 1 year ago
It's an okay casino. Good selection of slots and live games. Nice no deposit bonuses. Very difficult withdrawals.
  • No deposit bonuses
  • Good selection of slots and live games
  • Very difficult verification before withdrawals
• 1 year ago
Casino offers offers that work one week and hurt you other weeks
  • Sports Cashback
  • Low deposit
  • Low minimum withdrawal
  • Casino offers don't always work
  • Terrible support
  • No live chat support
  • Low RTP
• 1 year ago
He kicked me out of a bonus in a playtech game, bet €0.80, I entered the game and it didn't continue from the bonus, out of my nerves I played an extra 3 spins, I told them to look at it, they told me to open the game from 2 different servers, bonus lost and customer service didn't bother with me. Customer service wants to get rid of you. Money was being taken from my account while I was playing, this happened 3 times with amounts of €16, €13, €25, I told them and they said they would look into it, they are still looking into it. The most obscene casino that exists, which is Greek
  • how much is missing from your account without any explanation
  • They dump you in the middle of bonuses and you don't continue in the bonus afterwards, you lose your winnings.
• 1 year ago
After I wagered the deposit and the bonus, after a few days and after I had an amount three times the bonus and the deposit, the "company" in question removed from my account about €450 and returned a small amount to me, without reason or reason .Far from the masters of Novibet....
• 1 year ago
I won 1000 pesos in an They send an email saying that everything has already been verified and then not to send them everything again. They are poorly paid for not saying bad words.
  • Nothing
  • Bad pay
  • Deceptive Onos
  • They ask to verify documents many times
  • Bad customer service
  • Scammers
  • Roulette never gives you what it promises
  • 5000 draw every Monday there is never a list of winners
  • Very difficult to access live chat
  • They don't pay when you win
  • And they keep your money
• 1 year ago
They don't pay withdrawals, they demand the same documents again even though the account is verified.
  • Games
  • Checkout
  • Customer service
  • Account verification
• 1 year ago
One of my favorite casinos, it has a good variety of promos. I play more casino, the offers for Chile are sometimes quite decent and several times one or another little gift comes out when spinning the daily wheel.
  • Daily promotions
  • Quick withdrawals
  • Spins without rollover
  • Casino bonuses with conversion limit
• 2 years ago
I personally like it ❤️novibet a lot because it has a lot of variety of games and activities every day like every day they give you a chance to win in bingo or in the gift wheel🎁😊 on your birthday they give you a casino bonus🎁 and a sports bonus🎁 for it to be your day🥳 and without having to deposit they send it to you in an email but just what it is and if they are very strict with the documentation
• 2 years ago
for me the best casino safe good customer support and quick withdraws never ever had a problem
  • everything
• 2 years ago
DELAY WITHDRAWAL
CONFIRM DOCUMENTS
AUTOMATIC ACCOUNT BLOCKING
CREATE ONE GAME BET
  • IT TAKES A TIME TO WITHDRAWALCONFIRM DOCUMENTSAUTOMATIC ACCOUNT BLOCK CREATE A BET ONLY ONE GAME
• 2 years ago
Fraudulent casino, terrible customer service, the chat people are ordinary... terrible verification, terrible system, problems with the bonuses, problems with the free spins... they scammed me out of 40 thousand, having my account verified, I have been a customer for a long time, I even had problems with the affiliate program... I never had a problem withdrawing until they started with their traps just like they did in Brazil I didn't believe them but until it happened here in Chile... and the worst thing is that no one does anything they work the same
  • None
  • fraudulent casino
  • They do not pay withdrawals when verified
  • Ordinary chat
  • Bad customer service
  • Bad bond load
  • Lousy freespin loading, they never load for the value they should be
• 2 years ago
The casino is one of the best in Greece - The withdraws are instant(at least with Skrill they are) bit selection in sports betting and customer support always helpful
• 2 years ago
Misleading promos, bonuses never credited, no confirmation emails from them
  • Lazy and rude customer service
• 2 years ago
Bad betting house, in Chile there are many complaints about non-payment of prizes, there is enough evidence that they close the accounts when people win a prize
  • they close the accounts if you win any prize
  • lousy chat
  • slow payments
• 2 years ago
House with great chances of growing, better attendants, but very bureaucratic.
  • DAILY BONUS IN ROULETTE
  • NOVIBOLATION CAN WIN 10 THOUSAND
  • FREE SPINS MINIMUM DEPOSIT OF 20 BRL
  • FAST SAC
  • MINIMUM WITHDRAWAL 50 REAIS
  • EASY AND VERY FAST LAYOUT
  • DELAY WITHDRAWAL
  • CONFIRM DOCUMENTS
  • AUTOMATIC ACCOUNT BLOCKING
  • CREATE BET ON ONE GAME ONLY
• 2 years ago
Fraudulent casino.
I have been making a withdrawal for 3 months which they never paid, they made me verify myself, deliver another account, withdraw in small amounts. What's more, the chat executives tell you that everything is ok and now you can withdraw every day and they cancel you again, they laugh at people in their faces and don't respond, they just cancel you daily and tell you there's a technical problem . Don't play on this page it's a farce.
  • casino fraud
• 2 years ago
I hate the casinos that don't allow you to withdraw your winnings with the excuse of taking care of one's money, they are pure blowjobs so that you get angry and play it and the casino wins, this casino deposited because they verified me beforehand I did not deposit any casino without be verified before, because I want my money as it should be and these handy scourges use the weakness of one who likes to spend, putting up stupid barriers to take advantage and they lie, I asked them before depositing, it is never with the workers, that is the protocol they follow what is wrong, so novibet my profits, put it a lot for the cacafuerte,
  • After losing 800 they gave me 150 I don't know why I know how to lose and when I win I don't like being asked or decided or taken away from my money
  • with the bonus of 150 dcidi, withdraw 100 and play the rest that I won but they told me that they were busy verifying what was already verified, they are asshole thieves, the net as it is
• 3 years ago
One of the best gambling sites I have used!!! The best thing about this site is how polished and slick the site is. It's really fast to skip from game to game with ease. Great selection of games both live and slots. Also a very good sports betting section. Plenty of free spins and bets with the giftwheel which is a fantastic inclusion. Verification and withdrawals were easy and very fast.Only negative I could give would be no play and go games which I enjoy. Still a great site that I will continue to use.
  • Fast and easy verification and withdrawal.
  • Easy to use and polished site
  • Plenty of free spins and bonuses
  • Great selection of games
  • No play and go
Safety Index explained

Safety Index of Novibet Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Novibet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

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Complaints about Novibet Casino and related casinos

(90)
90All0Opened30Unresolved11Resolved49Rejected

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