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Novibet Casino Review

avatarMartin D.
Last updated 06/2020
Safety Index
8.7
User feedbackGood
29 reviews
avatarMartin D.
Last updated 06/2020

Casino closed

Novibet Casino DE has been closed and no longer operates.

Doesn't accept players from Ohio
Best casinos available in US-OH
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Pros and cons

  • Good selection of game providers
  • Popular progressive jackpot slots
  • 24/7 Customer support
  • Live dealer games are available
  • Unlimited withdrawals
  • Company focuses on sports betting rather than the casino

Novibet Casino Review

This review examines Novibet Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

We used our team's findings to work out the casino's Safety Index. This score measures the safety and fairness of online casinos. A high Safety Index is a good sign that you can play and get your winnings paid out with ease. Our review gave Novibet Casino a High Safety Index of 8.7. You can feel confident about its fairness and safety. Continue reading our Novibet Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Fairness and safety of Novibet Casino

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.

In our Novibet Casino review, we carefully went through and inspected the Terms and Conditions of Novibet Casino. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.

Considering our estimates and the factual data we have collected, Novibet Casino appears to be a very large online casino. This casino has a low value of denied payouts in player complaints with respect to its size. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

To our knowledge, Novibet Casino is absent from any significant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

All of that, together with other factors considered in our review, has resulted in Novibet Casino having a Safety Index of 8.7, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.

Note: Novibet Casino is linked to 2 other online casinos, based on the information we've collected. The Safety Index of Novibet Casino takes into account the qualities of all the interconnected online casinos.

Reviewing the T&Cs of Novibet Casino

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We did not find any unfair or predatory rules in the Terms and Conditions of Novibet Casino during our review.

Player complaints filed about Novibet Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 33 complaints about this casino in our database. Because of these complaints, we've given this casino 6,175 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Novibet Casino user reviews and feedback

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

Based on the 29 user reviews of Novibet Casino in our database, it has a Good User feedback score. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Company information and licenses of Novibet Casino

Novibet Casino is in the ownership of Logflex Limited and has an annual revenue estimate greater than $20,000,000. This establishes it as a large online casino within the bounds of our categorization.

Novibet Casino holds a gambling license in Malta issued by Malta Gaming Authority.

Withdrawal limits, win limits, and payment method options

Novibet Casino supports 10 payment methods. This includes: Neteller, Skrill, PaysafeCard, Mastercard, VISA, Maestro, Bank transfer, Skrill 1-Tap, Rapid Transfer, Klarna.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. Languages and customer support options available at Novibet Casino are displayed in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
German Yes Yes Yes24/7

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Novibet Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Novibet Casino as good.

Novibet Casino slots and casino games

Novibet Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Poker, Scratch cards, Other card games, Virtual sports, Other games.

The casino's game library includes titles from 65 providers. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, WMS, Scientific Games (SG Digital), Playson, NYX Gaming Group, Nextgen Gaming, ELK Studios, Bally's Corporation, Barcrest, Wazdan, PariPlay, Lightning Box, Red Rake Gaming, Leander Games, Rabcat, 1X2 Gaming, Tom Horn, 2By2 Gaming, Iron Dog Studio, Realistic Games, High 5 Games, Ainsworth Game Technology, Fantasma Games, Game360, Live 5 Gaming, Slingshot Studios, Alchemy Gaming, Skillzzgaming, Shuffle Master, Fortune Factory Studios, All For One Studios (ALL41), Bet Digital, Foxium, AGS, Wild Streak Gaming, Triple Edge Studios, Crazy Tooth Studio, Reel Play, Gameburger Studios, Switch Studios, Neon Valley Studios, Present Creative, Skywind Group, Gamevy, Pulse 8 Studios, Side City, Core Gaming, Just For The Win, Golden Rock Studios, Snowborn Games, Stormcraft Studios, Red7, 4ThePlayer, blablablastudios.

Novibet Casino bonuses and promo codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.

Currently, our database has the following bonus from Novibet Casino:

  • 100% up to €100

Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.

Company info

  • Owner Logflex Limited
  • Established 2019
  • Estimated annual revenues > $20,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Novibet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Very big casinoVery big group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Good
Total complaints: 86
Last updatedLast updated
  • Opened 0
  • Unresolved 21
  • Resolved 15
  • Rejected 50
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      Games

      Explore the game selection available at Novibet Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 10 Not Available: 5
      Real GamesCertified
      Verified by Gamecheck

      User reviews of Novibet Casino

      This is a place to share experience with Novibet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Good

      Rated by 29 users

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Casino Guru
      We want players to understand gambling.
      • 3 months ago
      After registering, I immediately proceeded to verify my account since I've been gambling for 10 years and I know how casinos operate to avoid paying out. Everything was in order, I met the bonus requirements, and the money was converted to withdrawable funds. When I tried to withdraw 2000 pesos—a small amount to avoid drawing attention—they sent me a support email saying they needed a bank statement in PDF format. I provided it without any problem, but according to them, the statement wasn't in PDF format. So I checked and sent it again. To make a long story short, after about 50 emails saying my PDF (just a copy-paste) wasn't in that format, it dawned on me that this casino didn't want to pay me. Unfortunately, I later looked for reviews on social media and realized it's a tactic they use to make you desperate and offend them so they can close your account and not pay you.

      About a month later, I started receiving extortion calls on my cell phone. Curiously, they knew all my information and the amounts they deposited into my account, which led me to believe they used my bank statements to try to extort me. So be careful.
      • They don't pay
      • Deceptive advertising
      • Fraud
      • Possible extortion
      • 3 months ago
      My good princess at the casino, as I said before, I won 150,000 and they paid it to me as a deposit into my account in less than half an hour.
      • It's good, I earned 150,000 in two days and they paid me right away, in half an hour.
      • 8 months ago
      Can't be trusted, they will make everything to not pay out your money, I'm trying to withdraw 2000€ since month, verification is annoying. The have the most rude and arrogant support out of all casino I played. I don't recommend it to anyone, I feel harassed and lost all my hopes.
      • they will make everything to not pay out
      • the worst customer support ever
      • long verification process
      • 11 months ago
      Novibet took advantage of my gambling addiction to enrich itself, even though I tried to reach an agreement with the casino and abided by its terms and conditions. However, the casino's behavior is absolutely unethical and disrespectful, acting as if my gambling addiction didn't exist and they didn't know what I was doing.



      The reality is that gambling addiction is a real problem affecting millions of people. Research shows that 95% of people who request self-exclusion do so due to problem gambling, and this occurs after hitting rock bottom and as a suicide prevention measure. And yet, the casino convinced me to open my account despite knowing that gambling addiction is a real problem.

      If you haven't played here, it's better not to register.
      • Slow and long verification
      • Abusive terms and conditions
      • Low RTP
      • You can't win
      • The bonds don't work
      • 1 year ago
      It's the casino I've liked the most. The app is easy to use, I find games that are always up-to-date, and deposits and withdrawals after verification are super fast. I've never entered promotions that don't comply. What I've won has always been reflected in my account. I don't know why the rating is low. I've won prizes of 5,000, maybe not much for other players who have won more, but just as I won, I can withdraw them without any problem. I barely finished the withdrawal and in less than 5 minutes it was reflected in my bank account. I hope they change that rating.
      • Good, fast and efficient service from the agents.
      • They fulfill the rewards
      • Wide variety of games
      • New games are added every day.
      • They update the promotions almost frequently.
      • Super fast withdrawals
      • 1 year ago
      At first it was good, until I won 4k. Still struggling with withrawing that money. Couple of transactions approved to my Credit card. Credit card has been verified already.
      Suspicious casino with a lot of money.
      Thinking they are untouchable
      • Slow withdrawals
      • Unprofessional cs
      • GDPR not available
      • 1 year ago
      a very very legit casino with good customer support and fast withdraws
      • plenty of games
      • nice theme
      • quick verification
      • fast withdraws
      • none
      • 1 year ago
      Everything good, totally recommended, one of the best online casinos and bookmakers
      • Fast withdrawls
      • very good customer support
      • good bonuses
      • good betting odds
      • good variety in slots
      • 1 year ago
      The worst thing about casinos is that you feel like you're being ripped off. The game play is very strange. The RTP games are below zero. I had blocked them for a year thinking they would have changed a bit, but it couldn't be worse.
      • 1 year ago
      It is a quite nice and clean site to play, it has many games and its RTP is fair, you have a lot of fun and you get profits at the time which you withdraw without any problem.
      • Instant deposits and withdrawals
      • Great variety of games
      • Clean interface
      • Very few bonuses
      • 2 years ago
      It's not a simple KYC process, but they pay you at the end of the process and games are quite good.
      • 2 years ago
      It's an okay casino. Good selection of slots and live games. Nice no deposit bonuses. Very difficult withdrawals.
      • No deposit bonuses
      • Good selection of slots and live games
      • Very difficult verification before withdrawals
      • 2 years ago
      Casino offers offers that work one week and hurt you other weeks
      • Sports Cashback
      • Low deposit
      • Low minimum withdrawal
      • Casino offers don't always work
      • Terrible support
      • No live chat support
      • Low RTP
      • 2 years ago
      He kicked me out of a bonus in a playtech game, bet €0.80, I entered the game and it didn't continue from the bonus, out of my nerves I played an extra 3 spins, I told them to look at it, they told me to open the game from 2 different servers, bonus lost and customer service didn't bother with me. Customer service wants to get rid of you. Money was being taken from my account while I was playing, this happened 3 times with amounts of €16, €13, €25, I told them and they said they would look into it, they are still looking into it. The most obscene casino that exists, which is Greek
      • how much is missing from your account without any explanation
      • They dump you in the middle of bonuses and you don't continue in the bonus afterwards, you lose your winnings.
      • 2 years ago
      After I wagered the deposit and the bonus, after a few days and after I had an amount three times the bonus and the deposit, the "company" in question removed from my account about €450 and returned a small amount to me, without reason or reason .Far from the masters of Novibet....
      • 2 years ago
      I won 1000 pesos in an They send an email saying that everything has already been verified and then not to send them everything again. They are poorly paid for not saying bad words.
      • Nothing
      • Bad pay
      • Deceptive Onos
      • They ask to verify documents many times
      • Bad customer service
      • Scammers
      • Roulette never gives you what it promises
      • 5000 draw every Monday there is never a list of winners
      • Very difficult to access live chat
      • They don't pay when you win
      • And they keep your money
      • 2 years ago
      They don't pay withdrawals, they demand the same documents again even though the account is verified.
      • Games
      • Checkout
      • Customer service
      • Account verification
      • 2 years ago
      One of my favorite casinos, it has a good variety of promos. I play more casino, the offers for Chile are sometimes quite decent and several times one or another little gift comes out when spinning the daily wheel.
      • Daily promotions
      • Quick withdrawals
      • Spins without rollover
      • Casino bonuses with conversion limit
      • 2 years ago
      I personally like it ❤️novibet a lot because it has a lot of variety of games and activities every day like every day they give you a chance to win in bingo or in the gift wheel🎁😊 on your birthday they give you a casino bonus🎁 and a sports bonus🎁 for it to be your day🥳 and without having to deposit they send it to you in an email but just what it is and if they are very strict with the documentation
      • 2 years ago
      for me the best casino safe good customer support and quick withdraws never ever had a problem
      • everything
      • 2 years ago
      DELAY WITHDRAWAL
      CONFIRM DOCUMENTS
      AUTOMATIC ACCOUNT BLOCKING
      CREATE ONE GAME BET
      • IT TAKES A TIME TO WITHDRAWALCONFIRM DOCUMENTSAUTOMATIC ACCOUNT BLOCK CREATE A BET ONLY ONE GAME
      • 2 years ago
      Fraudulent casino, terrible customer service, the chat people are ordinary... terrible verification, terrible system, problems with the bonuses, problems with the free spins... they scammed me out of 40 thousand, having my account verified, I have been a customer for a long time, I even had problems with the affiliate program... I never had a problem withdrawing until they started with their traps just like they did in Brazil I didn't believe them but until it happened here in Chile... and the worst thing is that no one does anything they work the same
      • None
      • fraudulent casino
      • They do not pay withdrawals when verified
      • Ordinary chat
      • Bad customer service
      • Bad bond load
      • Lousy freespin loading, they never load for the value they should be
      • 2 years ago
      The casino is one of the best in Greece - The withdraws are instant(at least with Skrill they are) bit selection in sports betting and customer support always helpful
      • 2 years ago
      Misleading promos, bonuses never credited, no confirmation emails from them
      • Lazy and rude customer service
      • 3 years ago
      Bad betting house, in Chile there are many complaints about non-payment of prizes, there is enough evidence that they close the accounts when people win a prize
      • they close the accounts if you win any prize
      • lousy chat
      • slow payments
      • 3 years ago
      House with great chances of growing, better attendants, but very bureaucratic.
      • DAILY BONUS IN ROULETTE
      • NOVIBOLATION CAN WIN 10 THOUSAND
      • FREE SPINS MINIMUM DEPOSIT OF 20 BRL
      • FAST SAC
      • MINIMUM WITHDRAWAL 50 REAIS
      • EASY AND VERY FAST LAYOUT
      • DELAY WITHDRAWAL
      • CONFIRM DOCUMENTS
      • AUTOMATIC ACCOUNT BLOCKING
      • CREATE BET ON ONE GAME ONLY
      • 3 years ago
      Fraudulent casino.
      I have been making a withdrawal for 3 months which they never paid, they made me verify myself, deliver another account, withdraw in small amounts. What's more, the chat executives tell you that everything is ok and now you can withdraw every day and they cancel you again, they laugh at people in their faces and don't respond, they just cancel you daily and tell you there's a technical problem . Don't play on this page it's a farce.
      • casino fraud
      • 3 years ago
      I hate the casinos that don't allow you to withdraw your winnings with the excuse of taking care of one's money, they are pure blowjobs so that you get angry and play it and the casino wins, this casino deposited because they verified me beforehand I did not deposit any casino without be verified before, because I want my money as it should be and these handy scourges use the weakness of one who likes to spend, putting up stupid barriers to take advantage and they lie, I asked them before depositing, it is never with the workers, that is the protocol they follow what is wrong, so novibet my profits, put it a lot for the cacafuerte,
      • After losing 800 they gave me 150 I don't know why I know how to lose and when I win I don't like being asked or decided or taken away from my money
      • with the bonus of 150 dcidi, withdraw 100 and play the rest that I won but they told me that they were busy verifying what was already verified, they are asshole thieves, the net as it is
      • 3 years ago
      One of the best gambling sites I have used!!! The best thing about this site is how polished and slick the site is. It's really fast to skip from game to game with ease. Great selection of games both live and slots. Also a very good sports betting section. Plenty of free spins and bets with the giftwheel which is a fantastic inclusion. Verification and withdrawals were easy and very fast.Only negative I could give would be no play and go games which I enjoy. Still a great site that I will continue to use.
      • Fast and easy verification and withdrawal.
      • Easy to use and polished site
      • Plenty of free spins and bonuses
      • Great selection of games
      • No play and go

      Novibet Casino discussion

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