The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place.
21+. Gambling Problem? Call 1-800-GAMBLER.
OverviewBonusesUser reviews29Safety Index explainedDiscussion1Payment methods11
Neon54 Casino Review
Neon54 Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Neon54 Casino has a Very high Safety Index of 9.8, establishing it as one of the more secure and fair online casinos on the web, based on our criteria. Read our Neon54 Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index of Neon54 Casino – Is it fair and safe?
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Neon54 Casino, we meticulously evaluated and analyzed the Terms and Conditions of Neon54 Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
Neon54 Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we know, no relevant casino blacklists include Neon54 Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All in all, when combined with other factors that come into play in our review, Neon54 Casino has landed a Very high Safety Index of 9.8. This makes it a great option for most players who are looking for an online casino that creates a fair environment for their customers.
Note: As far as we are concerned, Neon54 Casino is related to 10 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Neon54 Casino. This connection has resulted in an increased Safety Index.
Neon54 Casino Terms and Conditions
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Neon54 Casino during our review.
Player complaints about Neon54 Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 0 complaints directly about this casino in our database, as well as 4 complaints about other casinos related to it. Because of these complaints, we've given this casino 310 black points in total, out of which 310 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Neon54 Casino user feedback and reviews
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
The user satisfaction feedback of Neon54 Casino shared by 29 users has resulted in a Mixed User feedback score. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Neon54 Casino company data and licenses
Neon54 Casino is owned by Estolio Limited and has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino on our scale.
Neon54 Casino has a gambling license in Estonia.
Win and withdrawal limits, payment options
Neon54 Casino accepts deposits via 11 payment methods. This includes: Neteller, Skrill, VISA, Mastercard, Zimpler, Bank transfer, Skrill 1-Tap, Swedbank, SEB Bank, Luminor, LHV.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
EUR 500 per day
No win limit
EUR 10,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. In the table below, you can see an overview of language options at Neon54 Casino.
Language
Website
Customer support
Live chat
English
Estonian
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Neon54 Casino, account management, withdrawal process, etc. We would say Neon54 Casino has an average customer support based on the responses we have received during our testing.
Slots and casino games at Neon54 Casino
Neon54 Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 23 casino game providers are available. This includes Nolimit City, Playtech, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Big Time Gaming, Playson, ELK Studios, Push Gaming, Wazdan, PariPlay, Spinomenal, Tom Horn, Iron Dog Studio, Relax Gaming, Oryx Gaming, Kalamba Games, Gameburger Studios, Apollo Games.
Neon54 Casino bonuses and promo codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. However, we are sorry to inform you that there are currently no bonus offers from Neon54 Casino in our database.
Browse all bonuses offered by Neon54 Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(29)
User reviews of Neon54 Casino
This is a place to share experience with Neon54 Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I agree with others that this casino should be removed and I’ve no idea how it has as high a rating. I won $29,000, I waited 6 days for any sort of progress on a withdrawal (for which you can only withdrawal $800! Very low!) Nothing, kept getting told to wait. Eventually ended up gambling and lost. I asked to be excluded from a casino. One month later they still hadn’t actioned that! Had to ask again! And then they made me email again and confirm. This casino should not exist!!
I have been playing at Neon54 for quite some time now. What I like about the site is the providers available to me which is restricted on some of the other international sites. The site have always been fairly easy to navigate but man it was frustrating to play. At some point the search did not work. Pragmatic games saved in my favourites launched, but when you searched for Pragmatic games it was non-existent. Then one day I logged in and what a surprise... Brand new layout and design no more lagging and glitches. What a pleasure to play on the new site. Well done! Deposit methods are somewhat restricted for me but was able to deposit via Goole Pay and could withdraw via MuchBetter. The withdrawal took exactly three days as stated in their terms and once I received the notification that my withdrawal was approved the money was in my account. Can definitely recommend.
Brand new site layout.
no more glitches as with previous site
easy navigation
Lots of promotions, challanges and tournaments
Many providers available in my country.
Limited deposit options (but then again just for my country)
After depositing on this site, I contacted live support for the deposit bonus sent to my email, as it didn't give me the bonus. After a few minutes the live chat proceeded to inform me that my account was now closed due to me having a duplicate account! ... I tried to explain that over a year ago also via live chat that I had already informed them I was not longer able to recieve emails to the email address they had and I made up a new one so please shut the old account. As far as I was told this was done. Obviously not!! I emailed support and they shut me down pretty much calling me a liar ... well guess what I just found the email of that chat last year and have just sent it to them.
Shut down my account for duplicate accounts when not true
Support and live chat did not care to listen NOR look into whether i was telling the truth
Neon54 is the absolute joke among online casinos. This site simply doesn't pay out any money – no matter how much you win. You wait in vain for payouts, and when you contact the so-called "support," you get nothing but standard automated responses that don't address the questions you ask.
It's like talking to a bot—or worse, a bot that doesn't understand a single sentence. Serious problems? Technical glitches? Lost money? No chance. The answers are as useless as the site itself. The whole thing seems like an elaborate scam to rip you off.
Honestly: Neon54 should be taken offline. As a player, you're not just ignored here, you're actively being ripped off. My advice: Stay away, delete your account immediately, and tell others about it—the more people who are warned, the better.
Neon54 ist der absolute Witz unter den Online-Casinos. Diese Seite zahlt schlichtweg kein Geld aus – ganz egal, wie viel man gewinnt. Man wartet vergeblich auf Auszahlungen, und wenn man den sogenannten „Support" kontaktiert, bekommt man nichts außer automatisierte 08/15-Antworten, die null auf die gestellten Fragen eingehen.
Es ist, als würde man mit einem Bot reden – oder schlimmer noch: mit einem Bot, der keinen einzigen Satz versteht. Ernsthafte Probleme? Technische Störungen? Verlorenes Geld? Keine Chance. Die Antworten sind so nutzlos wie die Seite selbst. Das Ganze wirkt wie eine ausgeklügelte Masche, um einem das Geld aus der Tasche zu ziehen.
Ganz ehrlich: Neon54 gehört vom Netz genommen. Hier wird man als Spieler nicht nur ignoriert, sondern aktiv verarscht. Mein Rat: Finger weg, Account sofort löschen und anderen davon erzählen – je mehr Leute gewarnt sind, desto besser.
Payouts are not processed
Auszahlungen werden nicht bearbeitet
Withdrawals are not processed and you have no chance to withdraw
Auszahlungen werden nicht bearbeitet und man hat keine chance auszuzahlen
Feeling dim. I got the feeling that everything doesn't quite match. Strangely, it always got stuck on scatters and the welcome bonus was denied without reasons.
Hämärän oloinen. Tuli tunne ettei kaikki ihan täsmää. Kummallisesti jumittui aina scatterien kohdalla ja tervetuloa bonus evättiin ilman perusteluja.
A wide selection of games
Laaja peli valikoima
Quick chat
Nopea chat
Slow, crashing website
Hidas,jumittuva verkkosivusto
No promised welcome bonus without justification
Ei luvattua tervetuloa bonusta ilman perusteluja
Always freeze and "jump" away from the situation when there is a possible 3 scatter
Aina mahdollisen 3scatterin kohdalla jumittaa ja"hyppää"tilanteesta pois
The worst casino. He will pay you at first and then under the pretense that your deposit has to be wagered X1 (I bet my deposit X5 maybe even X6) he won't pay you the amount. ΄
Το χειρότερο καζινο. Θα σου πληρώσει στην αρχή και μετά με το πρόσχημα ότι η κατάθεση σου πρέπει να στοιχηματιστεί Χ1 ( στοιχημάτισα την κατάθεση μου Χ5 ίσως και Χ6) δεν θα σου πληρώσει το ποσό. ΄
Games with low payouts not big wins to keep the player balance average and slowly loose it all. RTP adjusted at least for Netent slots. Site slow with technical difficulties and in game as well. Chat is unhelpful too.
Same casino as 7signs, I recommend. Withdrawal without verification, I specify that I am a French player. Jaj deposits and withdraws an hour later, and not even 24 hours after the money was in my account
Même casino que 7signs, je recommande. Retrait sans vérification, je précise que je suis joueur français. Jaj dépose et retirer une heure après, et même pas 24h après l’argent était sur mon compte
Unfortunately I can't report anything positive about Neon54 either. After several thousand euros in losses, a lot of disconnections, bonuses not granted, cashback not granted and customer service that apparently has no idea about gambling, I will no longer play at Neon54 Casino. Furthermore, verification is not possible in advance. In my opinion a huge nogo. Deposits can be made without a limit, more than a daily withdrawal of 500 euros, which then takes several weeks, since you have to verify yourself first, is also not possible. With a lot of luck, after getting lucky on the reels or tables of this house, you might get a weekly payout of 1000 euros.
Auch ich kann leider nichts positives über Neon54 berichten. Nach mehreren tausend Euro Verlusten, sehr vielen verbindungsabbrüchen, nicht gewährten Boni, nicht gewährtem Cashback und einem Kundendienst der scheinbar keine Ahnung von Glücksspiel hat, werde ich im Neon54 Casino nicht weiter spielen. Weiterhin ist eine Verifizierung nicht im Vorfeld möglich. Meiner Meinung nach schon ein Riesen Nogo. Einzahlungen können ohne Limit vorgenommen werden, mehr als eine tägliche Auuszahlung von 500 Euro, die dann doch eher mehrere Wochen in Anspruch nimmt, da man sich ja erstmal verifizieren muss, ist auchnicht möglich. Mit viel Glück, nachdem man Glück an den Walzen oder Tischen dieses Hauses hatte, bekommt man vielleicht wöchentlich 1000 Euro zur Auszahlung.
Many providers
Viele Anbieter
Beautiful design
Schönes Design
No verification without withdrawal request possible.
Keine Verifizierung ohne Auszahlungsanfrage möglich.
Insufficient settings for responsible gaming.
Unzureichende Einstellungen für verantwortungsvolles spielen.
Hello, Unfortunately, as an experienced casino tester, I have to say that this casino is one of the worst you've ever experienced. 1. The support via e-mail does not respond "2 days since sending the support mail" 2. The support chat is underground, the employees don't understand what you want. End the chat if you don't know what to do or if you can't/don't want to help. 3. A transaction / withdrawals are processed very slowly! That shouldn't happen at a reputable casino 4. The limits are very bad, you can pay out a maximum of €500 a day, this is a tactic used by the casinos to reinvest big wins!!!
I would like to report something positive, but I can't at the moment for the reasons described. So I would be careful playing here! The provider does not have a German license "which is mandatory in Germany".
Hallo, ich muss leider sagen als erfahrener Casino Tester ist dieses Casino bisher eines der schlechtesten, die man erlebt. 1. Der Support via E-Mail reagiert nicht "2 Tage seit senden der Support mail" 2. Der Support Chat ist unterirdisch, die Mitarbeiter verstehen einen nicht, was man möchte. Beenden den Chat dann, wenn Sie nicht weiterwissen oder helfen können / wollen. 3. Eine Transaktion / Auszahlungen werden sehr schleppend bearbeitet! Das darf nicht passieren bei einem seriösen Casino 4. Die Limits sind sehr schlecht, maximal 500€ am Tag kann man auszahlen, sowas ist eine Taktik der Casinos, damit Großgewinne wieder investiert werden!!!
Ich würde gerne etwas Positives berichten, jedoch kann ich es derzeit nicht aus den beschriebenen gründen. Daher würde ich vorsichtig sein, hier zu spielen! Eine deutsche Lizenz "was zwingend in Deutschland benötigt wird" hat der Anbieter nicht.
A very bad casino I've never experienced anything like that. The live chat isn't of any use either. At the beginning there were high profits and free spins within the game, but that suddenly changed, no or only small profits and, above all, no more free spins, 400-500 euros invested and no more profits made, let alone Because free spins are given 2-3 times with small winnings, that's it. This casino was happy to take my money and the worst thing is that the site keeps hanging up, you have to leave the site and register again, which seems to be a scam, because it was possible at the beginning I played through quite well, there were also wins, but when there were no more wins, the page kept hanging up, annoying.
Ein sehr schlechtes Casino Sowas habe ich noch nie erlebt.Der Live Chat ist auch nicht von nutzen.Am Anfang hohe Gewinne und freispiele innerhalb des Spiels aber das ändert sich schlagartig keine oder nur kleine Gewinne und vorallem keine freispiele mehr 400-500euro investiert und keine Gewinne mehr gemacht geschweige denn freispiele erhalten 2-3mal mit kleinen Gewinne das wars .Mein Geld hat dieses Casino gerne genommen und am schlimmsten ist das sich die Seite immer wieder aufhängt man die Seite verlassen muss und wieder neu anmelden das scheint eine Masche zu sein ,denn am Anfang konnte ich ganz gut durch spielen da gab es auch Gewinne aber als es keine Gewinne mehr gab hängte sich die Seite immer und immer wieder auf nervig .
Casino have few good sides but also bad issues. Deposit and withdrawal works ok and quickly. Some technical problem with slots, few dont open at all, some you have to re-open every 5 minutes. Worst things, and reason why i closed my account after one day is at casino dont offer any responsibility gaming tools. Always better avoid greedy casino like this.
Quick withdrawal
Technical issues with few slots
No responsibility gaming tools
Weto2new8
Unregistered user
• 2 years ago
Beware of fraud. No payout of winnings. Support also very bad and ignorant. Just don't pay anything
Vorsicht Betrug. Keine Auszahlung von gewinnen. Support auch sehr schlecht und unwissend. Bloss nix einzahlen
No payment
Keine Auszahlung
Neon54 Casino
Dear Customer, Thank you for taking your time to provide the review. We truly appreciate your feedback. Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive. We kindly invite you to contact our support team via email or chat. Please provide our support team with your account details and so we could review the details of the case. Sincerely, The Neon54 team.
Very good banking easy playing only issues are bonuses having to request each time is old school
Quick easy withdrawal
Requesting bonus and verify them by screen shot
Neon54 Casino
Dear Customer, Thank you for taking your time to provide the review. We truly appreciate your feedback. Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive. We kindly invite you to contact our support team via email or chat. Please provide our support team with your account details and so we could review the details of the case. Sincerely, The Neon54 team.
lm7777
Unregistered user
• 2 years ago
I have only had good experiences so far. There are many casino.games. The withdrawal will be made within a 3 working day
Many games
Fast withdrawal
Neon54 Casino
Dear Customer, Thank you for taking your time to provide the review. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers! Thank you for the rating you have given us. The Neon54 team
Hello, here are my experiences with neon, which I also gave when I closed my account:
For some deposits, the bonus is credited immediately. With others you have to contact the support, then there is the 50% bonus and the FS immediately, with others the 50% is credited and the support has to be contacted again for the FS.
In the case of transfers via "Sofortüberweisung", it is then stated that the deposit will take several days to be credited, depending on the day of the week. Even if the day is reached, you have to contact support and send the deposit slip.
Even that is no guarantee that the deposit will be credited and you will not be informed that the payment has been credited. You simply notice a higher account balance.
Even today, I'm missing €50 from a deposit that wasn't credited despite the receipt being sent.
All in all, it's very tiring when you know up front that almost every deposit requires more contact requests.
Cashbacks, which are granted in different amounts from level 3, must be applied for every week, there is no automatism. Also, this only applies to live casino games, not slots. There are much better VIP programs out there.
Furthermore, there is no self-exclusion option on the site.
You always have to contact support, who will then try to persuade you to stay while the account remains open.
Hallo, hier meine Erfahrungen mit Neon, die ich so auch bei meiner Kontoschließung abgegeben habe:
Bei manchen Einzahlungen wird der Bonus sofort gutgeschrieben. Bei anderen muss man den Support kontaktieren, dann gibt es die 50% Bonus und die FS sofort, bei weiteren werden die 50% gutgeschrieben und für die FS muss der Support erneut kontaktiert werden.
Bei Überweisungen per "Sofortüberweisung" steht anschließend, dass die Einzahlung je nach Wochentag mehrere Tage benötigt, um gutgeschrieben zu werden. Selbst wenn der Tag dann erreicht ist, muss man den Support kontaktieren und den Einzahlungsbeleg übersenden.
Selbst das ist dann keine Garantie dafür, dass die Einzahlung auch gutgeschrieben wird und man wird nicht informiert, dass die Zahlung gutgeschrieben wurde. Man bemerkt einfach einen höheren Kontostand.
Noch heute fehlen mir 50€ einer Einzahlung, die trotz Belegübermittlung nicht gutgeschrieben wurden.
Alles in allem ist es sehr ermüdend, wenn man von vornherein weiß, dass mit fast jeder Einzahlung weitere Kontaktanfragen nötig sind.
Cashbacks, die in verschiedener Höhe ab Level 3 gewährt werden, müssen jede Woche neu beantragt werden, da gibt es keinen Automatismus. Außerdem gilt das nur für Live Casino Spiele, nicht für Slots. Da gibt es deutlich bessere VIP-Programme.
Des Weiteren gibt es keine Möglichkeit des Selbstausschlusses auf der Seite.
Man muss immer den Support kontaktieren, der einen dann zum Verbleib überreden möchte während das Konto weiterhin geöffnet bleibt.
Great slot selection
Super Slot-Auswahl
payments are missing
Zahlungen fehlen
Partially cumbersome request for bonuses
Teilweise umständliche Anforderung von Boni
No self-exclusion on the website
Kein Selbstausschluss auf der Webseite
Neon54 Casino
Dear Customer, Thank you for taking your time to provide the review. We truly appreciate your feedback. Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive. We kindly invite you to contact our support team via email or chat. Please provide our support team with your account details and so we could review the details of the case. Sincerely, The Neon54 team.
I have played at this casino for sometime. From the beginning I tried to verify my account but still at this time the verification section says it requires nothing from me. Today I tried to make a withdrawal of €3200. It would not allow me and a message popped up stating my limit was 3000. I then tried 3000 and a message again popped up to say my limit was 500. I withdrew 500 and went to withdraw again and it said I had reached my withdrawal limit. I contacted live support and was told I was a level 1 player and my maximum withdrawal per day/24 hours is 500 I am allowed a maximum of 3 pending withdrawals When I asked how long a withdrawal would be pending I was told 3 business days I have established now it will take weeks to withdraw all of my winnings Is this not illegal How can a casino cap my winnings yet allow me to deposit what I want. Can someone advise how I can complain as the website is vague
Good choice of games
Your withdrawal amounts are based on your VIP status which they decide
Neon54 Casino
Dear Customer, Thank you for taking your time to provide the review. We truly appreciate your feedback. Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive. We kindly invite you to contact our support team via email or chat. Please provide our support team with your account details and so we could review the details of the case. Sincerely, The Neon54 team.
DON'T GO ABOVE ALL IT'S THIEVES I PLAY BEAUTIFUL AS SO IMPOSSIBLE TO WIN BIG IN QUEBEC NETTEN IS ILLEGAL AND THEY MAKE IT PLAY THERE HAVE BONUSES WE HAVE TO WAIT 20-30 MIN BEFORE PLAYING ON CHATS C THIS IS SHIT EDGE TO EDGE ATTENTION I PLAYED JACK HAMMER 3 BONUDS IN A ROW 3$
N'ALLEZ SURTOUT PAS C'EST DES VOLEURS J'AI JOUEZ BEAU COMME AUTANT IMPOSSIBL DE GAGNEZ GROS AU QUEBEC NETTENT EST ILLÉGAL ET IL LE FONT JOUER IL ONT DES BONUS QUE NOUS DEVONS ATTENDRE 20-30 MIN AVANT DE JOUER SUR LES CHAT C'EST DE LA MERDE BORD EN BORD ATTTENTION J'AI JOUER A JACK HAMMER 3 BONUDS DE SUITE 3$
A LOT OF GAMES
BEAUCOUP DE JEUX
HVAC LIVE
CAHT EN DIRECT
BONUS IN MINIMUM GAMES ALWAYS
BONUS DANS LES JEUX MINIMUM TOUJOURS
WINNING ITS TINY
LES GAIN SON MINUSCULE
TRUCKER GAMES
JEUX TRUCKER
PROVIDER NO LEGAL
PROVIDER NO LEGAL
Neon54 Casino
Dear Customer, Thank you for taking your time to provide the review. We truly appreciate your feedback. Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive. We kindly invite you to contact our support team via email or chat. Please provide our support team with your account details and so we could review the details of the case. Sincerely, The Neon54 team.
Preferably no star at all. Always technical problems in the middle of the game. -"Server problem"...customer service was stressed out because of technical problems. I've complained umpteen times it always says let me check it out for a moment. When asked about compensation, the answer I got was 50 euros deposit then bonus. When I wanted to close my account see there 100 euros without deposit. In some cases, free spins are booked twice even though there is only one round of play. EVEN the last 10 cents were suddenly no longer available in the player account. I said the should nmri delete account I'll have it checked I think
Am besten gar kein Stern. Immer technische Probleme mitten im Spiel rausgefallen. -"Serverproplem"...Kundendienst war gestresst nehmen aufgrund technischer Probleme keine Anfragen. Habe mich zigmal beschwert immer heisst es einen Moment lassen sie mich das überprüfen. Auf der Frage nach Entschädigung bekam ich als Antwort 50 Euro Einzahlen dann Bonus. Als ich mein Konto schließen wollte siehe da 100 Euro ohne Einzahlung. Teilweise werden Freispiele doppelt gebucht obwohl nur eine Spielrunde ist. SOGAR die letzten 10 cent waren auf einmal nicht mehr am Spielerkonto vorhanden. Ich habe gesagt die sollnmri Konto löschen ich werde das überprüfen lassen denk ich
Nothing positive
Gibt nix positives
DEPOSIT, deposit is always possible
EINZAHLEN, einzahlen das geht immer
Neon54 Casino
Dear Customer, Thank you for taking your time to provide the review. We truly appreciate your feedback. Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive. We kindly invite you to contact our support team via email or chat. Please provide our support team with your account details and so we could review the details of the case. Sincerely, The Neon54 team.
I like this casino little slow loading some games but I withdrew funds in just over 24 money was in my account!
Neon54 Casino
Dear Customer, Thank you for taking your time to provide the review. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers! Thank you for the rating you have given us. The Neon54 team.
Trying not to be too biased as I just love original and innovative casino (even if the casino systems are not the best)... And Neon54 does just that : the platform is new and far from perfect, but its crazy spirit is a real breath of fresh air. And their platform works perfectly fine on mobile - which is far from being the norm for online casinos...
Very original website design
Lot of choices for the welcome bonus
Neat and easy to use website
Got some interface issues on some games (temporary ?)
A bit less generous for € than $
Neon54 Casino
Dear Customer, Thank you for taking your time to provide the review. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers! Thank you for the rating you have given us. The Neon54 team.
ken1926
Unregistered user
• 3 years ago
For two months I have been trying to make a withdrawal of 300 euros but they have always blocked the transfer once for banking problems another with Visa again because I had to use a PC then when I used it they did not know the reason why it was not good however in the end I destroyed all the capital and closed the account Run away
Da due mesi ho cercato di fare un prelievo di euro 300 ma mi hanno sempre bloccato il bonifico una volta per problemi bancari un'altra con la Visa ancora perché dovevo utilizzare un PC poi quando l'ho utilizzato non conoscevano il motivo perché non andava bene comunque alla fine ho distrutto tutto il capitale ed ho chiuso il conto Scappate
They immediately take the money
Subito prendono i soldi
They don't give them to you
Non te li danno
Neon54 Casino
Dear Customer, Thank you for the review! First and foremost, we are sorry for the inconveniences you experienced when using our website. You can rest assured that we are constantly working on improving our service. According to the Terms and Conditions of the website, we are not always able to guarantee the availability of your preferred payment method. Therefore, the Company may work through and perform payments using payment systems that differ from the one you requested to be used for processing your withdrawal. When that happens, cooperation from the customer is the best way to get the payment done. We wish you all the best in your future endeavors! Best regards, Neon54.com
Zvet
Unregistered user
• 3 years ago
Good welcome bonuses, amazing design, will come back again
Welcome bonus
Fast support
Neon54 Casino
Dear Customer,Thank you for taking your time to provide the review. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!Thank you for the rating you have given us. The Neon54 team.
Safety Index explained
Safety Index of Neon54 Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Neon54 Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
![Neon54 Casino Review – Expert & Player Ratings [2026]](https://static.casino.guru/res/cc26f89e34ef12cd4dac6731c76aaaa5a/images/casinoguru_logo.svg){kind=logo}
