HomeOnline casinosMyCasino CH Review

MyCasino CH Review

avatarZuzana C.
Last updated 02/2026
Safety Index
9.4
User feedbackNot enough data
3 reviews
avatarZuzana C.
Last updated 02/2026

Read our MyCasino CH review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio
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Pros and cons

  • Backed by land based casino
  • Good selection of game providers
  • Wide variety of live dealer games
  • Various responsible gaming options available
  • Live chat support is not available 24/7

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 11 Not Available: 4

Game providers

Show all (53)
  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Playtech
  • Big Time Gaming
  • ELK Studios
  • IGT

Payment methods

Show all (10)
  • Neteller
  • Skrill
  • PaysafeCard
  • Mastercard
  • VISA
  • ApplePay
  • PostFinance

Transaction limits

Withdrawal limits
Not limited for CHF
Win limits
Unknown

Language options

Website
Available in 4 languages
EnglishFrenchGermanItalian
Live chat
Available in 4 languages
EnglishFrenchGermanItalian
Customer support:
Available in 4 languages
EnglishFrenchGermanItalian

Casino screenshots

MyCasino_CH_homepage_desktop
MyCasino_CH_game_gallery_desktop
MyCasino_CH_promotions_desktop
MyCasino_CH_homepage_mobile
MyCasino_CH_game_gallery_mobile
MyCasino_CH_promotions_mobile

MyCasino CH Review

Our independent casino review team has taken a detailed look at MyCasino CH in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. MyCasino CH has a Very high Safety Index of 9.4, which makes it one of the safest and fairest online casinos on the internet, according to our methodology. Read our MyCasino CH review to discover more about this casino and decide whether it is a suitable option for you.

Safety Index – MyCasino CH fairness and safety

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of MyCasino CH, we read and assessed Terms and Conditions of MyCasino CH in-depth. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

Considering our estimates and the factual data we have collected, MyCasino CH appears to be a large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

We did not find MyCasino CH on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All of that, together with other factors considered in our review, has resulted in MyCasino CH having a Safety Index of 9.4, which is a Very high value. The majority of players who are searching for an online casino that creates a fair environment for their customers will consider this casino an impeccable choice.

MyCasino CH T&Cs

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We did not find any unfair or predatory rules in the Terms and Conditions of MyCasino CH during our review.

Player complaints related to MyCasino CH

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We have found no relevant complaints about this casino.

User feedback and assessment of MyCasino CH

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Nevertheless, this casino does not have a User feedback score yet. We have received 3 player reviews of MyCasino CH so far, and the score is only determined after a casino has accumulated at least 5 reviews. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

MyCasino CH company information and licenses

MyCasino CH belongs to Grand Casino Luzern AG and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.

MyCasino CH has a gambling license in Switzerland. Their license was granted by Eidgenössische Spielbankenkommission.

Note: MyCasino CH is related to brick-and-mortar casinos and betting establishments. Judging solely by the casino's online platform, it would receive a lower Safety Index. However, because of the presence of physical venues and the trustworthiness they lend to the online casino, its Safety Index has been increased.

About payment methods and win and withdrawal limits

MyCasino CH accepts 10 payment options. This includes: Neteller, Skrill, PaysafeCard, Mastercard, VISA, ApplePay, APLAUZ, TWINT, Yapeal, PostFinance.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
Unlimited No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below contains information about the languages at MyCasino CH.

Language Website Customer support Live chat
English Yes Yes Yes
German Yes Yes Yes
Italian Yes Yes Yes
French Yes Yes Yes

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at MyCasino CH, account problems, withdrawals, or other issues, it holds significant value for us. We would say MyCasino CH has a good customer support based on the responses we have received during our testing.

Casino games and slots available at MyCasino CH

You can play these types of games at MyCasino CH: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 53 casino game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, IGT, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, Playson, iSoftBet, ELK Studios, Push Gaming, GameArt, Endorphina, Wazdan, Relax Gaming, Greentube, Half Pixel Studios, Bluberi Gaming, Indigo Magic, Wizard games, Slingshot Studios, Alchemy Gaming, BF Games, Paf, Fortune Factory Studios, All For One Studios (ALL41), Gamomat, Bally Wulff, Buck Stakes Entertainment, SlotMill, Triple Edge Studios, Amusnet, Oryx Gaming, Gameburger Studios, Real Dealer Studios, Atomic Slot Lab, Switch Studios, Synot Games, Stakelogic, Pulse 8 Studios, Blue Guru Games, Hammertime, Aurum Signature Studios, Apparat Gaming, Games Global, Light & Wonder, Stormcraft Studios, Spinberry, Circular Arrow, Ruby Play.

Bonuses and codes offered by MyCasino CH

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

Our database presently holds 2 bonuses from MyCasino CH:

  • 99 FREE SPINS on Golden Joker
  • 100% up to 300 CHF and 200 extra spins

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Company info

  • Owner Grand Casino Luzern AG
  • Established 2019
  • Estimated annual revenues > $5,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of MyCasino CH. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Big casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very good
Total complaints: 1
Last updatedLast updated
  • Opened 0
  • Unresolved 0
  • Resolved 0
  • Rejected 1
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated
    • Reputation helped by land-based casinos or betting shops

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    Complaints about MyCasino CH
    Submit a complaint

    MyCasino CH bonuses

    Browse all bonuses offered by MyCasino CH, including their no deposit bonus offers and first deposit welcome bonuses.

    Casino Guru
    We want players to understand gambling.

    MyCasino CH payment methods

    NetellerSkrillPaysafeCardMastercardVISAApplePayPostFinanceTWINTYapealAPLAUZ

    Currencies

    CHF

    User reviews of MyCasino CH

    This is a place to share experience with MyCasino CH. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Not enough data

    Rated by 3 users

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.
    • 2 years ago
    Great user experience on the website. Safe environment as it is licensed in Switzerland. Very diverse range of games.
    • Large range of games
    • Security
    • Very fast payouts
    • Weekly free spins with no additional wagering requirements
    • Wagering requirements for bonuses
    • 2 years ago
    I love this site of slots, wide choice of slots, I made many wins, even high sums, lots of bonuses (free spins, …)
    • All
    • Nothing
    • 4 years ago
    This casino is only suitable for the rich Swiss. You only win incredibly small amounts. Free spins or bonus games are achieved much less often than in other casinos - and then you either win nothing or 3 or 4 times the stake. It's not fun like that!
    • Solid Swiss quality
    • you don't win anything ...

    MyCasino CH discussion

    Discuss anything related to MyCasino CH with other players, share your opinion, or get answers to your questions.

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    We want players to understand gambling.
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