HomeOnline casinosMyCasino CH Review

MyCasino CH Review

avatarZuzana C.
Last updated 02/2026
Safety Index
9.4
User feedbackNot enough data
3 reviews
avatarZuzana C.
Last updated 02/2026

Read our MyCasino CH review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio
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Pros and cons

  • Backed by land based casino
  • Good selection of game providers
  • Wide variety of live dealer games
  • Various responsible gaming options available
  • Live chat support is not available 24/7

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 11 Not Available: 4

Game providers

Show all (53)
  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Playtech
  • Big Time Gaming
  • ELK Studios
  • IGT

Payment methods

Show all (10)
  • Neteller
  • Skrill
  • PaysafeCard
  • Mastercard
  • VISA
  • ApplePay
  • PostFinance

Transaction limits

Withdrawal limits
Not limited for CHF
Win limits
Unknown

Language options

Website
Available in 4 languages
EnglishFrenchGermanItalian
Live chat
Available in 4 languages
EnglishFrenchGermanItalian
Customer support:
Available in 4 languages
EnglishFrenchGermanItalian

Licensing authorities

Casino screenshots

MyCasino_CH_homepage_desktop
MyCasino_CH_game_gallery_desktop
MyCasino_CH_promotions_desktop
MyCasino_CH_homepage_mobile
MyCasino_CH_game_gallery_mobile
MyCasino_CH_promotions_mobile

MyCasino CH Review

Our independent casino review team has taken a detailed look at MyCasino CH in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. MyCasino CH has a Very high Safety Index of 9.4, which makes it one of the safest and fairest online casinos on the internet, according to our methodology. Proceed with reading our MyCasino CH review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Safety Index – MyCasino CH fairness and safety

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of MyCasino CH, we read and assessed Terms and Conditions of MyCasino CH in-depth. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

Based upon our estimates and collected information, we consider MyCasino CH a medium-sized online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

We did not find MyCasino CH on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All of that, together with other factors considered in our review, has resulted in MyCasino CH having a Safety Index of 9.4, which is a Very high value. The majority of players who are searching for an online casino that creates a fair environment for their customers will consider this casino an impeccable choice.

MyCasino CH T&Cs

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We did not find any unfair or predatory rules in the Terms and Conditions of MyCasino CH during our review.

Player complaints related to MyCasino CH

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We have found no relevant complaints about this casino.

User feedback and assessment of MyCasino CH

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Nevertheless, this casino does not have a User feedback score yet. We have received 3 player reviews of MyCasino CH so far, and the score is only determined after a casino has accumulated at least 5 reviews. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

MyCasino CH company information and licenses

MyCasino CH belongs to Grand Casino Luzern AG and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.

MyCasino CH has a gambling license in Switzerland. Their license was granted by Eidgenössische Spielbankenkommission.

Note: MyCasino CH is related to brick-and-mortar casinos and betting establishments. Judging solely by the casino's online platform, it would receive a lower Safety Index. However, because of the presence of physical venues and the trustworthiness they lend to the online casino, its Safety Index has been increased.

About payment methods and win and withdrawal limits

MyCasino CH accepts 10 payment options. This includes: Neteller, Skrill, PaysafeCard, Mastercard, VISA, ApplePay, APLAUZ, TWINT, Yapeal, PostFinance.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
Unlimited No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below contains information about the languages at MyCasino CH.

Language Website Customer support Live chat
English Yes Yes Yes
German Yes Yes Yes
Italian Yes Yes Yes
French Yes Yes Yes

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at MyCasino CH, account problems, withdrawals, or other issues, it holds significant value for us. We would say MyCasino CH has a good customer support based on the responses we have received during our testing.

Casino games and slots available at MyCasino CH

You can play these types of games at MyCasino CH: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 53 casino game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, IGT, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, Playson, iSoftBet, ELK Studios, Push Gaming, GameArt, Endorphina, Wazdan, Relax Gaming, Greentube, Half Pixel Studios, Bluberi Gaming, Indigo Magic, Wizard games, Slingshot Studios, Alchemy Gaming, BF Games, Paf, Fortune Factory Studios, All For One Studios (ALL41), Gamomat, Bally Wulff, Buck Stakes Entertainment, SlotMill, Triple Edge Studios, Amusnet, Oryx Gaming, Gameburger Studios, Real Dealer Studios, Atomic Slot Lab, Switch Studios, Synot Games, Stakelogic, Pulse 8 Studios, Blue Guru Games, Hammertime, Aurum Signature Studios, Apparat Gaming, Games Global, Light & Wonder, Stormcraft Studios, Spinberry, Circular Arrow, Ruby Play.

Bonuses and codes offered by MyCasino CH

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

Our database presently holds 2 bonuses from MyCasino CH:

  • 99 FREE SPINS on Golden Joker
  • 100% up to 300 CHF and 200 extra spins

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Company info

  • Owner Grand Casino Luzern AG
  • Established 2019
  • Estimated annual revenues > $5,000,000

MyCasino CH bonuses

Browse all bonuses offered by MyCasino CH, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.

User reviews of MyCasino CH

This is a place to share experience with MyCasino CH. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough data

Rated by 3 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 2 years ago
Great user experience on the website. Safe environment as it is licensed in Switzerland. Very diverse range of games.
  • Large range of games
  • Security
  • Very fast payouts
  • Weekly free spins with no additional wagering requirements
  • Wagering requirements for bonuses
• 2 years ago
I love this site of slots, wide choice of slots, I made many wins, even high sums, lots of bonuses (free spins, …)
  • All
  • Nothing
• 4 years ago
This casino is only suitable for the rich Swiss. You only win incredibly small amounts. Free spins or bonus games are achieved much less often than in other casinos - and then you either win nothing or 3 or 4 times the stake. It's not fun like that!
  • Solid Swiss quality
  • you don't win anything ...

Safety Index of MyCasino CH explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of MyCasino CH. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.4/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint
Other factors
  • Reputation helped by land-based casinos or betting shops

MyCasino CH discussion

Discuss anything related to MyCasino CH with other players, share your opinion, or get answers to your questions.

Casino Guru
We want players to understand gambling.

MyCasino CH payment methods

NetellerSkrillPaysafeCardMastercardVISAApplePayPostFinanceTWINTYapealAPLAUZ

Currencies

CHF
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