HomeOnline casinosMyCasino CH Review

MyCasino CH Review

avatarEndri K.
Last updated 07/2026
Safety Index
9.5
User feedbackNot enough data
4 reviews
avatarEndri K.
Last updated 07/2026

Read our MyCasino CH review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio
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Pros and cons

  • Backed by land based casino
  • Good selection of game providers
  • Various responsible gaming options available
  • Simple and clean website design
  • Live dealer games are available
  • Live chat support is not available 24/7

Casino screenshots

MyCasino_CH_homepage_desktop
MyCasino_CH_game_gallery_desktop
MyCasino_CH_promotions_desktop
MyCasino_CH_homepage_mobile
MyCasino_CH_game_gallery_mobile
MyCasino_CH_promotions_mobile

MyCasino CH Review

Our independent casino review team has taken a detailed look at MyCasino CH in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. MyCasino CH has a Very high Safety Index of 9.5, which makes it one of the safest and fairest online casinos on the internet, according to our methodology. Read our MyCasino CH review to discover more about this casino and decide whether it is a suitable option for you.

Safety Index – MyCasino CH fairness and safety

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of MyCasino CH, we read and assessed Terms and Conditions of MyCasino CH in-depth. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

Considering our estimates and the factual data we have collected, MyCasino CH appears to be a large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

We did not find MyCasino CH on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All of that, together with other factors considered in our review, has resulted in MyCasino CH having a Safety Index of 9.5, which is a Very high value. The majority of players who are searching for an online casino that creates a fair environment for their customers will consider this casino an impeccable choice.

Our MyCasino CH T&Cs review

Our team goes through each casino's Terms and Conditions as part of our review to assess their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We did not find any unfair or predatory rules in the Terms and Conditions of MyCasino CH during our review.

Player complaints related to MyCasino CH

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We have found no relevant complaints about this casino.

User feedback and assessment of MyCasino CH

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Nevertheless, this casino does not have a User feedback score yet. We have received 3 player reviews of MyCasino CH so far, and the score is only determined after a casino has accumulated at least 5 reviews. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

MyCasino CH company information and licenses

MyCasino CH belongs to Grand Casino Luzern AG and has estimated yearly revenues over $20,000,000. Based on the revenues, we consider it to be a large online casino.

MyCasino CH has a gambling license in Switzerland. Their license was granted by Eidgenössische Spielbankenkommission.

Note: MyCasino CH is related to brick-and-mortar casinos and betting establishments. Judging solely by the casino's online platform, it would receive a lower Safety Index. However, because of the presence of physical venues and the trustworthiness they lend to the online casino, its Safety Index has been increased.

About payment methods and win and withdrawal limits

MyCasino CH accepts 9 payment options. This includes: Neteller, Skrill, PaysafeCard, Mastercard, VISA, ApplePay, TWINT, Yapeal, PostFinance.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
Unlimited No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Language and support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at MyCasino CH.

Language Website Customer support Live chat
English Yes Yes Yes
German Yes Yes Yes
Italian Yes Yes Yes
French Yes Yes Yes

Testing the customer support team is part of every review we carry out. We contact them to check how fast, helpful, and professional they are. Good customer support can make all the difference when things go wrong. It's there to help you sort out problems with your account, withdrawals, or anything else that might occur along the way. MyCasino CH has a good customer support, judging by the results of our testing.

Casino games and slots available at MyCasino CH

You can play these types of games at MyCasino CH: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 58 casino game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, Playson, iSoftBet, ELK Studios, Push Gaming, GameArt, Endorphina, Wazdan, Spinomenal, Relax Gaming, EveryMatrix, Greentube, Bluberi Gaming, Indigo Magic, Wizard games, Slingshot Studios, Alchemy Gaming, BF Games, Paf, Fortune Factory Studios, Gamomat, All For One Studios (ALL41), Bally Wulff, Buck Stakes Entertainment, SlotMill, Triple Edge Studios, Amusnet, Oryx Gaming, Gameburger Studios, Real Dealer Studios, Atomic Slot Lab, Switch Studios, Synot Games, Stakelogic, Pulse 8 Studios, Fazi, Kalamba Games, Hammertime, Aurum Signature Studios, Apparat Gaming, Games Global, Light & Wonder, Spinberry, Stormcraft Studios, Coin Machine Gaming, Circular Arrow, Hacksaw Gaming, Ruby Play.

Bonuses and codes offered by MyCasino CH

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

Our database presently holds 2 bonuses from MyCasino CH:

  • 99 FREE SPINS on Rich Wilde and the Tome of Madness
  • 100% up to 300 CHF and 200 extra spins

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Company info

  • Owner Grand Casino Luzern AG
  • Established 2019
  • Estimated annual revenues > $20,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of MyCasino CH. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Big casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very good
Total complaints: 1
Last updatedLast updated
  • Opened 0
  • Unresolved 0
  • Resolved 0
  • Rejected 1
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated
    • Reputation helped by land-based casinos or betting shops

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    Complaints about MyCasino CH
    Submit a complaint

    Games

    Explore the game selection available at MyCasino CH. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

    Game types

    Slots
    Roulette
    Blackjack
    Betting
    Video poker
    Bingo
    Baccarat
    Jackpot games
    Live games
    Poker
    Craps and dice
    Keno
    Scratch cards
    eSports betting
    Crash games
    Available: 12 Not Available: 3

    Game providers

    Show all (58)
    • NetEnt
    • Nolimit City
    • Pragmatic Play
    • Playtech
    • IGT
    • Big Time Gaming
    • ELK Studios

    MyCasino CH bonuses

    Browse all bonuses offered by MyCasino CH, including their no deposit bonus offers and first deposit welcome bonuses.

    Casino Guru
    We want players to understand gambling.

    Payments

    Browse an overview of payment methods supported by MyCasino CH, along with related limits and fees associated with transactions to or from your casino account.

    Payment methods

    Show all (9)
    • Neteller
    • Skrill
    • PaysafeCard
    • Mastercard
    • VISA
    • ApplePay
    • PostFinance

    Transaction limits

    Withdrawal limits
    Not limited for CHF
    Win limits
    Unknown

    Currencies

    Traditional

    Supported Fiat currencies.

    CHF

    Customer support

    Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

    Language options

    Website
    Available in 4 languages
    EnglishFrenchGermanItalian
    Live chat
    Available in 4 languages
    EnglishFrenchGermanItalian
    Customer support:
    Available in 4 languages
    EnglishFrenchGermanItalian
    Live chat rating
    Good
    Average response time: Instant
    Last updatedLast updated
    Date and tester
    Response time
    Rating
    16 Jul 2026
    Ayberk A.
    Instant
    Good
    26 Feb 2026
    Zuzana C.
    Instant
    Excellent
    11 Jul 2025
    Endri K.
    Not measured
    Good
    04 Oct 2024
    Ayberk A.
    Not measured
    Subpar
    04 Jan 2024
    Natalia B.
    Not measured
    Good
    28 Jan 2023
    Pavel K.
    Not measured
    Excellent
    17 Aug 2020
    Maria S.
    Not measured
    Subpar

    User reviews of MyCasino CH

    This is a place to share experience with MyCasino CH. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Not enough data

    Rated by 4 users

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.
    • 16 hours ago
    MyCasino CH is definitely one of the best casinos. Withdrawals are extremely fast, often processed within just a few hours, which is a major advantage.

    The casino offers a huge selection of games, frequent bonuses, and fair wagering requirements. The overall experience is professional and player-friendly.
    • Swiss Casino
    • Withdrawals fast
    • Fair Bonus
    • Live support
    • 2 years ago
    Great user experience on the website. Safe environment as it is licensed in Switzerland. Very diverse range of games.
    • Large range of games
    • Security
    • Very fast payouts
    • Weekly free spins with no additional wagering requirements
    • Wagering requirements for bonuses
    • 2 years ago
    I love this site of slots, wide choice of slots, I made many wins, even high sums, lots of bonuses (free spins, …)
    • All
    • Nothing
    • 4 years ago
    This casino is only suitable for the rich Swiss. You only win incredibly small amounts. Free spins or bonus games are achieved much less often than in other casinos - and then you either win nothing or 3 or 4 times the stake. It's not fun like that!
    • Solid Swiss quality
    • you don't win anything ...

    MyCasino CH discussion

    Discuss anything related to MyCasino CH with other players, share your opinion, or get answers to your questions.

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    We want players to understand gambling.
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