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MyCasino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (10)
  • Neteller
  • Skrill
  • PaySafeCard
  • Mastercard
  • VISA
  • PostFinance
  • TWINT
  • Yapeal
Withdrawal limits
Not Limited for CHF
Grand Casino Luzern AG
2019
> $5,000,000
OverviewBonusesUser reviews3Safety Index explainedDiscussion10Payment methods10
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MyCasino Review

MyCasino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. MyCasino has a Very high Safety Index of 9.4, which makes it one of the safest and fairest online casinos on the internet, according to our methodology. Proceed with reading our MyCasino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Safety Index – MyCasino fairness and safety

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of MyCasino, we read and assessed Terms and Conditions of MyCasino in-depth. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

Based upon our estimates and collected information, we consider MyCasino a medium-sized online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

We did not find MyCasino on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All of that, together with other factors considered in our review, has resulted in MyCasino having a Safety Index of 9.4, which is a Very high value. The majority of players who are searching for an online casino that creates a fair environment for their customers will consider this casino an impeccable choice.

MyCasino T&Cs

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We did not find any unfair or predatory rules in the Terms and Conditions of MyCasino during our review.

Player complaints related to MyCasino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We have found no relevant complaints about this casino.

User feedback and assessment of MyCasino

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Nevertheless, this casino does not have a User feedback score yet. We have received 3 player reviews of MyCasino so far, and the score is only determined after a casino has accumulated at least 15 reviews. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

MyCasino company information and licenses

MyCasino belongs to Grand Casino Luzern AG and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.

MyCasino has a gambling license in Switzerland. Their license was granted by Eidgenössische Spielbankenkommission.

Note: MyCasino is related to brick-and-mortar casinos and betting establishments. Judging solely by the casino's online platform, it would receive a lower Safety Index. However, because of the presence of physical venues and the trustworthiness they lend to the online casino, its Safety Index has been increased.

About payment methods and win and withdrawal limits

MyCasino accepts 10 payment options. This includes: Neteller, Skrill, PaySafeCard, Mastercard, VISA, ApplePay, APLAUZ, TWINT, Yapeal, PostFinance.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
Unlimited No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below contains information about the languages at MyCasino.

Language Website Customer support Live chat
English Yes Yes Yes
German Yes Yes Yes
Italian Yes Yes Yes
French Yes Yes Yes

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at MyCasino, account problems, withdrawals, or other issues, it holds significant value for us. We would say MyCasino has a good customer support based on the responses we have received during our testing.

Casino games and slots available at MyCasino

You can play these types of games at MyCasino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 52 casino game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, IGT, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, Playson, iSoftBet, ELK Studios, Push Gaming, GameArt, Endorphina, Wazdan, Relax Gaming, Greentube, Half Pixel Studios, Bluberi Gaming, Indigo Magic, Wizard games, Slingshot Studios, Alchemy Gaming, Fortune Factory Studios, Paf, ALL41 STUDIOS, Gamomat, Bally Wulff, Buck Stakes Entertainment, SlotMill, Triple Edge Studios, Amusnet (EGT), Gameburger Studios, Oryx Gaming, Real Dealer Studios, Atomic Slot Lab, Switch Studios, Synot Games, Stakelogic, Pulse 8 Studios, Blue Guru Games, Hammertime, Aurum Signature Studios, Apparat Gaming, Games Global, Light & Wonder, Spinberry, Stormcraft Studios, Circular Arrow, Ruby Play.

MyCasino bonus offers and codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 2 bonuses from MyCasino based on the data from our database.

Note: Visit our separate page on MyCasino bonuses to learn more about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (10)
  • Neteller
  • Skrill
  • PaySafeCard
  • Mastercard
  • VISA
  • PostFinance
  • TWINT
  • Yapeal
Withdrawal limits
Not Limited for CHF

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (4)
English customer support
All languages (4)
English live chat
All languages (4)

Game providers
Show all (52)

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Playtech
  • Big Time Gaming
  • ELK Studios
  • IGT
  • Yggdrasil Gaming
CASINO SCREENSHOTS
mycasino_ch_homepage_desktop
mycasino_ch_game_gallery_desktop
mycasino_ch_promotions_desktop
mycasino_ch_homepage_mobile
mycasino_ch_game_gallery_mobile
mycasino_ch_promotions_mobile

Positives

  • Backed by land based casino
  • Good selection of game providers
  • Wide variety of live dealer games
  • Various responsible gaming options available

Negatives

  • Live chat support is not available 24/7

Interesting facts

  • Casino only for residents of Switzerland
  • Unlimited withdrawals for players that have completed KYC
Author & Guarantor: Ayberk Ayan Last updated: 04 Oct 2024 Anything incorrect or missing? Let me know
Casino Bonuses

MyCasino bonuses

Browse all bonuses offered by MyCasino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (3)

User reviews of MyCasino

This is a place to share experience with MyCasino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 3 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

• 9 months ago
Great user experience on the website. Safe environment as it is licensed in Switzerland. Very diverse range of games.
  • Large range of games
  • Security
  • Very fast payouts
  • Weekly free spins with no additional wagering requirements
  • Wagering requirements for bonuses
• 1 year ago
I love this site of slots, wide choice of slots, I made many wins, even high sums, lots of bonuses (free spins, …)
  • All
  • Nothing
• 2 years ago
This casino is only suitable for the rich Swiss. You only win incredibly small amounts. Free spins or bonus games are achieved much less often than in other casinos - and then you either win nothing or 3 or 4 times the stake. It's not fun like that!
  • Solid Swiss quality
  • you don't win anything ...
Safety Index explained

Safety Index of MyCasino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of MyCasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.4/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Other factors

  • Reputation helped by land-based casinos or betting shops
Discussion

MyCasino Discussion

Discuss anything related to MyCasino with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

MyCasino payment methods

Currencies
CHF
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