Mr Green Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Mr Green Casino has a High Safety Index of 8.6, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Keep reading our Mr Green Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index – Mr Green Casino fairness and safety
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Mr Green Casino review, we extensively examined and analyzed the Terms and Conditions of Mr Green Casino. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.
Considering our estimates and the factual data we have collected, Mr Green Casino appears to be a very large online casino. This casino has a low value of denied payouts in player complaints with respect to its size. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
To our knowledge, Mr Green Casino is absent from any significant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All of that, together with other factors considered in our review, has resulted in Mr Green Casino having a Safety Index of 8.6, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
T&Cs of Mr Green Casino evaluated
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Mr Green Casino to be mostly fair.
Note: You can find our specific findings from the T&Cs evaluation here.
Mr Green Casino player complaints
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 16 complaints about this casino in our database. Because of these complaints, we've given this casino 1,717 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Mr Green Casino user reviews and feedback
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Based on the 212 user reviews of Mr Green Casino in our database, it has a Great User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Company information and licenses of Mr Green Casino
Mr Green Casino is in the ownership of Evoke plc group and has an annual revenue estimate greater than $20,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
Mr Green Casino holds a gambling license in Denmark issued by Spillemyndigheden .
Withdrawal limits, win limits, and payment method options
Mr Green Casino supports 6 payment methods. This includes: VISA, Mastercard, Trustly Pay, Bank transfer, ApplePay, MobilePay.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at Mr Green Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
Danish
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Mr Green Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Mr Green Casino has an average customer support.
Casino games and slots available at Mr Green Casino
Mr Green Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, Poker, Other card games, eSports betting, Other games, Live baccarat, Live blackjack, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 37 providers. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Nextgen Gaming, ELK Studios, Lightning Box, Booming Games, Iron Dog Studio, Gameburger Studios, PearFiction Studios, Oros Gaming, Prospect Gaming, Reel Kingdom, Wizard games, OctoPlay, Alchemy Gaming, High Limit Studio, Reflex Gaming, Fortune Factory Studios, Games Global, Light & Wonder, Bet Digital, Snowborn Games, Rarestone gaming, Section8, Spinberry, Hacksaw Gaming, Infinity Dragon Studios, Reel Play.
Bonuses and codes offered by Mr Green Casino
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
We currently have 2 bonuses from Mr Green Casino in our database, which include:
50 FREE SPINS on Legacy of Dead
100% up to 1,000 kr.
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
Browse all bonuses offered by Mr Green Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(22)
User reviews of Mr Green Casino
This is a place to share experience with Mr Green Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
My experience with the site has been overall positive. I got my free spins without depositing, and via the game Magic 8 I won 50 DKK, which could be used directly on cashbet and the game can even be played for free continuously, which is a definite plus.
The casino platform itself works well with a nice and user-friendly design. However, it is a bit annoying that you have to log in again when you go from the casino part to the sportsbook. It feels unnecessary and a bit old-fashioned.
On the other hand, the sports betting section is really solid in my opinion: good overview, good odds and generally a platform that makes it easy to follow your bets.
Min oplevelse med siden har overordnet været positiv. Jeg fik mine free spins uden indbetaling, og via spillet Magiske 8 vandt jeg 50 DKK, som kunne bruges direkte på cashbet og spillet kan endda spilles gratis løbende, hvilket er et klart plus.
Selve casino-platformen fungerer godt med et pænt og brugervenligt design. Dog er det lidt irriterende, at man skal logge ind igen, når man går fra casino-delen over til sportsbooken. Det føles unødvendigt og lidt gammeldags.
Til gengæld er sportsbetting-delen virkelig solid efter min mening: god oversigt, gode odds og generelt en platform, der gør det nemt at følge sine bets.
Free spins without deposit
Free spins uden indbetaling
Magic 8 can give free cash bets
Magiske 8 kan give gratis cashbets
Opportunity to play Magic 8 for free continuously
Mulighed for at spille Magiske 8 gratis løbende
User-friendly and beautiful website
Brugervenlig og pæn hjemmeside
Really good platform for sports betting
Rigtig god platform til sportsbetting
You have to log in again when switching between casino and sports
Man skal logge ind igen, når man skifter mellem casino og sport
The transition between the platform sections could be more streamlined
Overgangen mellem platformens sektioner kunne være mere strømlinet
I've always been satisfied... now I haven't received a payout and I've sent everything requested multiple times! Unfortunately, I can't reach anyone... the support email isn't working, nor is the contact form... chat and phone are no better!
Immer zufrieden gewesen...jetzt keine auszahlung und ich habe mehrfach alles angeforderte geschickt! Leider erreicht man keinen...die support mail geht nicht und ebenso das Kontaktformular...chat und telefon ebenso!!!!!
I deposited €400, played up to €1300 until suddenly my profile was blocked, the reason being that I had exceeded my loss limit. €100 remained in the account, which I then tried to withdraw. I received an email stating that the money had been returned to my Mr Green account because the IBAN was incorrect?! A second email stated that further documents were required and that I would send them. Since then... Nothing!!!! No information, no payment, nothing!
Chat redirects to email support! Email support or chat!
Ich habe 400 einbezahlt, hoch gespielt auf 1300 bis plötzlich das profil gesperrt wurde, grund verlustlimit überschritten, es blieben noch 100 im konto, diese habe ich dann versucht auszuzahlen, es kam eine mail in der stand geld ist zurück aufs konto mr green weil iban nicht passt?! zweite mail: weitere dokumente, ich sende diese zu! seit dem nichts!!!! keine info keine auszahlung nichts!
chat leitet an mail support weiter! mailsupport an chat!
I wouldn't recommend this casino anymore. Back in the day, it was still a good place to play at Mr. Green. Now it's very tedious and often frustrating. My favorite games aren't there anymore either. 100 spins per minute and 90% of them are duds. Every time and in every game. Unfortunately, the stated RTPs aren't accurate. I'm out of here.
Ich würde dieses Casino nicht mehr empfehlen. Zu früheren Zeiten konnte man bei Mr. Green noch gut spielen. Heute ist es sehr mühsam und oft frustrierend. Die Lieblingsspiele sind auch nicht mehr da. 100 Drehungen zu einer Minute und 90% Nieten. Zu jeder Zeit und bei jedem Spiel. Damit stimmen die angegeben RTPs leider nicht. Ich bin hier raus.
I’ve really enjoyed my time on this site because of the incredible variety of slot games and the live casino experience, especially the blackjack tables. The slots are fun, and the bonus rounds add a lot of excitement. Depositing money is super easy and fast, so you can start playing right away.
Very easy to navigate, fast and has all the games I like. My preferred deposit method is also available at the checkout. Chat support is easy to contact.
Mr green one of the best casinos I have experienced. As a rule, the RTP is right at Mr green compared to many other casinos I have tried. Good campaigns, good games. Fast payouts, and reasonably fast feedback if you write to them.
Mr green et af de bedste casino jeg har oplevet. Rtp’en er som reglen højre hos Mr green i forhold til mange andre casino’er jeg har prøvet. Gode kampagner, gode spil. Hurtig udbetalinger , og rimelig hurtig tilbagemeldinger , hvis man skriver til dem.
Fast payout -(never had a problem) great service
Hurtig udbetaling -(har aldrig haft noget problem) god service
Been a loyal player since 2022, love all their games and withdrawal is usually very fast (within a day, mostly instant), the promos are awesome and vip is honestly the best of all sites I've played on 😉
Fast withdrawal
Easy deposit methods
Great promotions
Fun, new games added weekly
Fast, friendly customer support
Withdrawal is sometimes delayed
Games sometimes freeze after playing for a good amount of time
From 3/8 to 8/8, was the time it took to verify my account. The documentation requirements they asked for at verification were quite demanding, but that's okay. The requirement varied depending on the agent I spoke to, which baffled me. However, upon meeting the requirements, they verified my account. A problem arose, as I communicated mainly via email, but at the same time, via text messages, they asked me for documents, warning me that they would block my account in "x" number of days if I did not present them. At the same time, on the same day I received the verification confirmation email, the deadline mentioned in the text message was met. A few hours later, they blocked my account that day. I contacted the complaint service by email and the next day they unblocked my account. It is a good casino, since I played, lost and won. I withdrew my winnings without problems. Their biggest drawback is communication, since they have a live chat that is "hidden" and is not available all day.
Del 3/8 al 8/8, fue el tiempo que tomó la verificación de mi cuenta. Los requisitos de documentación que solicitaban en la verificación eran bastante exigentes, pero está bien. La exigencia variaba según el agente con el que hablaba, lo cual me desconcertaba. No obstante, al cumplir con los requisitos, verificaron mi cuenta. Surgió un problema, ya que me comunicaba principalmente por correo electrónico, pero al mismo tiempo, a través de mensajes de texto, me pedían documentos, advirtiéndome que bloquearían mi cuenta en "x" cantidad de días si no los presentaba. Paralelamente el mismo día en que recibí el correo de confirmación de la verificación, se cumplió el plazo mencionado en el mensaje de texto. Pocas horas después, bloquearon mi cuenta ese día. Me puse en contacto con el servicio de quejas por correo electrónico y al día siguiente desbloquearon mi cuenta. Es un buen casino, ya que jugué, perdí y gané. Retiré mis ganancias sin problemas. Su mayor inconveniente es la comunicación, ya que cuentan con un chat en vivo que está "oculto" y no está disponible todo el día.
Was a good casino at the beginning, been playing here for the past 6 months and as of now im -80% from all the bets made. Past 2 months is an unlucky streak, had a big win 4 months ago, but after that nothing. Game selection is ok, but nothing special. Website loads ok, with occasional errors.
This casino rocks with their incredible welcome bonus! It's one of the top dogs in the casino world, super trustworthy. They're not afraid of big wins – if you hit the jackpot, they'll pay you out for sure. No pesky maximum winning limits on bonuses, and they're lightning fast with payouts. This casino is legit and solid as a rock
Had a fantastic time at this online casino! They have an amazing variety of games to choose from, and the bonuses were a nice touch too. What impressed me the most was their friendly customer support team. They were always there to help whenever I had any questions or issues. Highly recommend!
A casino that is fun. Great support, Fast deposit and withdrawal. Good game selection. Always my pleasure. Bonus offers are great. Especially the free spins bonus.
I like this place. Glad I found it! I trust them. I have fun there everyday time I spend time on this site. Play, win, lost, but most have fun and I like its easy to found game and good rewards.
Great games fast withdraw time and awesome bonus when you deposit , this is deffs number one online casino to play, also the layout of the page and the support team are nice and helpful - once you climb the ladder of the rank you also receive kind and generous bonuses!
Fast money transfers, a good selection of games and efficient customer service. Some games don't work on the phone, and the interface on the phone slows down
Nopeat rahansiirrot, hyvä pelivalikoima ja toimiva asiakaspalvelu. Osa peleistä ei toimi puhelimella, ja käyttöliittymä puhelimella hidasl
I have been playing your casino for over 2 years depositing at least 7000 euros and when I won 3000 euros my account was closed because of a dormant account I can't ever remember opening 5 years ago .I I think it's dishonorable to do such a thing .I have no words 2 describe how I feel I think I was treated very unfair..dshevlin57@gmail.com. Darren shevlin
Withdrawals are always quick. Everything works. Tons of bonuses and promotions. Literally nothing bad to say here.
quick withdrawals
good promos
good UX
Safety Index explained
Safety Index of Mr Green Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Mr Green Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.6/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Unfortunately, to comply with local regulations, we cannot display the review of this casino to you. However, you can choose from the best available online casinos below.
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