OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion

Michaela S.

08/2026

Read our Mr Green Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio

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Pros and cons

Various responsible gaming options available
Simple and clean website design
Mobile casino app for Android and iOS
Good selection of Jackpot Slots

Live chat support is not available 24/7

Casino screenshots

Mr Green Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.

The review data forms the basis for our Safety Index score, which is our way of rating how safe and fair an online casino is. Use the Safety Index as a guide. A higher score generally means fewer risks when you play and withdraw. Mr Green Casino achieved an Above average Safety Index of 7.9. It is a solid choice for players who care about fairness and safety. Read our Mr Green Casino review to discover more about this casino and decide whether it is a suitable option for you.

Safety Index – Mr Green Casino fairness and safety

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Mr Green Casino review, we extensively examined and analyzed the Terms and Conditions of Mr Green Casino. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.

Considering our estimates and the factual data we have collected, Mr Green Casino appears to be a very large online casino. Considering its size, this casino has an average sum of disputed winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

To our knowledge, Mr Green Casino is absent from any significant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

On the whole, also considering other contributing factors in our assessment, Mr Green Casino has achieved a Safety Index of 7.9, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.

Mr Green Casino Terms and Conditions

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Mr Green Casino to be mostly fair.

Note: You can see our specific T&Cs findings in detail here.

Player complaints related to Mr Green Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 18 complaints about this casino in our database. Because of these complaints, we've given this casino 41,951 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Mr Green Casino user reviews and feedback

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Based on the 22 user reviews of Mr Green Casino in our database, it has a Great User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Company information and licenses of Mr Green Casino

Mr Green Casino is in the ownership of Evoke plc group and has an annual revenue estimate greater than $100,000,000. Based on the revenues, we consider it to be a very large online casino.

Mr Green Casino holds a gambling license in Denmark issued by Spillemyndigheden .

Withdrawal limits, win limits, and payment method options

Mr Green Casino supports 6 payment methods. This includes: VISA, Mastercard, Trustly Pay, Bank transfer, ApplePay, MobilePay.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Support and language availability

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The language and support options at Mr Green Casino are shown in the table below.

Language	Website	Customer support	Live chat
English
Danish

Testing the customer support team is part of every review we carry out. We contact them to check how fast, helpful, and professional they are. Good customer support can make all the difference when things go wrong. It's there to help you sort out problems with your account, withdrawals, or anything else that might occur along the way. In our tests, Mr Green Casino's support team scored average when it comes to how they help players.

Casino games and slots available at Mr Green Casino

Mr Green Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, Poker, Other card games, eSports betting, Other games, Live baccarat, Live blackjack, Other live games, Live poker, Live roulette.

The casino's game library includes titles from 37 providers. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Nextgen Gaming, ELK Studios, Lightning Box, Booming Games, Iron Dog Studio, Gameburger Studios, PearFiction Studios, Oros Gaming, Prospect Gaming, Reel Kingdom, Wizard games, Octoplay, Alchemy Gaming, High Limit Studio, Reflex Gaming, Fortune Factory Studios, Games Global, Light & Wonder, Bet Digital, Snowborn Games, Rarestone gaming, Section8, Spinberry, Hacksaw Gaming, Infinity Dragon Studios, Reel Play.

Bonuses and codes offered by Mr Green Casino

Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.

We currently have 2 bonuses from Mr Green Casino in our database, which include:

50 FREE SPINS on Legacy of Dead
100% up to 1,000 kr.

Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.

Company info

Owner Evoke plc group
Operator Mr Green Limited
Established 2023
Estimated annual revenues > $100,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Mr Green Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics

Terms and conditions

Mostly fair

Issues found: 1

Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size

Very big casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio

Average

Total complaints: 75

Opened 0
Unresolved 8
Resolved 25
Rejected 42

Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists

None

If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

Other factors

Neutral

There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

Licensing authorities

Denmark (DGA)24-385386
Verified

Unfair terms and conditions

Detection of some betting techniques while wagering bonuses may result in confiscated winnings
Show full rule and our analysis

Complaints about Mr Green Casino

All(75)
Opened(0)
Unresolved(8)
Resolved(25)
Rejected(42)

Player's withdrawal has been delayed.

Disputed amount: €1,000

Withdrawal of player's winnings has been delayed.

Disputed amount: €320

Player's withdrawal is delayed.

Disputed amount: €1,300

Player claims that payment has been delayed.

Disputed amount: €300

Player claims that payment has been delayed.

Disputed amount: €400

Player's bonus has not been credited.

Disputed amount: €200

Player's account was reopened after self-exclusion.

Disputed amount: C$1,765

Player's account has been reopened despite self-exclusion.

Disputed amount: €560

Player's winnings have been confiscated.

Disputed amount: €54,882

Player's winnings have been confiscated.

Disputed amount: €54,713

Show all

Submit a complaint

Games

Explore the game selection available at Mr Green Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

Game types

Games
Live games

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

Poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Available: 10 Not Available: 5

Game providers

Show all (37)

Casino Bonuses

Mr Green Casino bonuses

Browse all bonuses offered by Mr Green Casino, including their no deposit bonus offers and first deposit welcome bonuses.

No bonuses available for players from Ohio

Unfortunately, it seems that Mr Green Casino does not offer any bonuses to players from your country.

Payment methods

Payments

Browse an overview of payment methods supported by Mr Green Casino, along with related limits and fees associated with transactions to or from your casino account.

Payment methods

Transaction limits

Withdrawal limits

Unknown

Win limits

Unknown

Currencies

Traditional

Supported Fiat currencies.

DKK

Customer support

Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

Language options

Website

Available in 2 languages

EnglishDanish

Live chat

Available in 2 languages

EnglishDanish

Customer support:

Available in 2 languages

EnglishDanish

Live chat rating

Subpar

Based on 1 test

15 Aug 2025

Michaela S.

Subpar

User reviews

User reviews of Mr Green Casino

This is a place to share experience with Mr Green Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Great

Rated by 22 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Summary of player reviews

Guru AI

Games and payments receive the most positive attention, with reviewers frequently mentioning the wide selection and fast transactions. Website usability and customer support show some room for improvement, though feedback remains relatively balanced.

Casino Guru

We want players to understand gambling.

• 6 months ago

My experience with the site has been overall positive. I got my free spins without depositing, and via the game Magic 8 I won 50 DKK, which could be used directly on cashbet and the game can even be played for free continuously, which is a definite plus.

The casino platform itself works well with a nice and user-friendly design. However, it is a bit annoying that you have to log in again when you go from the casino part to the sportsbook. It feels unnecessary and a bit old-fashioned.

On the other hand, the sports betting section is really solid in my opinion: good overview, good odds and generally a platform that makes it easy to follow your bets.

Free spins without deposit
Free spins uden indbetaling
Magic 8 can give free cash bets
Magiske 8 kan give gratis cashbets
Opportunity to play Magic 8 for free continuously
Mulighed for at spille Magiske 8 gratis løbende
User-friendly and beautiful website
Brugervenlig og pæn hjemmeside
Really good platform for sports betting
Rigtig god platform til sportsbetting

You have to log in again when switching between casino and sports
Man skal logge ind igen, når man skifter mellem casino og sport
The transition between the platform sections could be more streamlined
Overgangen mellem platformens sektioner kunne være mere strømlinet

• 7 months ago

I've always been satisfied... now I haven't received a payout and I've sent everything requested multiple times! Unfortunately, I can't reach anyone... the support email isn't working, nor is the contact form... chat and phone are no better!

Nice website
Webseite nett

Numbers not from
Zahlen nicht aus
Depositing works of course.
Einzahlen funktioniert natürlich
No payment for 14 days already.
Bereits 14 Tage keine Zahlung
No contact
Keine Kontaktaufnahme

• 9 months ago

I deposited €400, played up to €1300 until suddenly my profile was blocked, the reason being that I had exceeded my loss limit. €100 remained in the account, which I then tried to withdraw. I received an email stating that the money had been returned to my Mr Green account because the IBAN was incorrect?! A second email stated that further documents were required and that I would send them. Since then...
Nothing!!!! No information, no payment, nothing!

Chat redirects to email support!
Email support or chat!

chat responds
chat antwortet

Withdrawal requests are returned to the operator.
auszahlungsanfragen gehen zurück an den betreiber
No payout for 8 days
8 tage keine auszahlung
No information regarding the payout request
keine info zur auszahlungsanfrage

• 1 year ago

I wouldn't recommend this casino anymore. Back in the day, it was still a good place to play at Mr. Green. Now it's very tedious and often frustrating. My favorite games aren't there anymore either. 100 spins per minute and 90% of them are duds. Every time and in every game. Unfortunately, the stated RTPs aren't accurate. I'm out of here.

Friendly support
Freundlicher Support
Clear casino
Übersichtliches Casino

Few games
Wenig Spiele
poor RTPs
schlechte RTPs
few bonuses
wenig Bonis

• 1 year ago

I’ve really enjoyed my time on this site because of the incredible variety of slot games and the live casino experience, especially the blackjack tables. The slots are fun, and the bonus rounds add a lot of excitement. Depositing money is super easy and fast, so you can start playing right away.

Massive variety of slot games
Top-notch live casino experience

Withdrawals take too long
High wagering requirements for bonuses.

• 1 year ago

Very easy to navigate, fast and has all the games I like. My preferred deposit method is also available at the checkout. Chat support is easy to contact.

• 1 year ago

I saw a review about this site and I want to try so I did. I'm glad i tried because i love the bonuses and the games. fast transaction.

• 2 years ago

This casino is highly recommended.
My first and one of the best casinos.
Big winnings are also paid out!

Never had any problems there
Noch nie dort Probleme gehabt
Very quick payout
Sehr schnelle Auszahlung
Very good game selection
Sehr gute Spielauswahl

The spin fees
Die Spin Gebühren

• 2 years ago

I would recommend Mrgreen to others. Personally I never had any issues with the casino.

Fast deposit
Fast withdrawals
Top customer service.

Nothing.

• 2 years ago

Mr green one of the best casinos I have experienced. As a rule, the RTP is right at Mr green compared to many other casinos I have tried. Good campaigns, good games.
Fast payouts, and reasonably fast feedback if you write to them.

Fast payout -(never had a problem) great service
Hurtig udbetaling -(har aldrig haft noget problem) god service
Good games
Gode spil
Great promotions
Fantastiske kampagner

Can't find anything negative.
Kan ikke finde noget negativt.

• 2 years ago

Been a loyal player since 2022, love all their games and withdrawal is usually very fast (within a day, mostly instant), the promos are awesome and vip is honestly the best of all sites I've played on 😉

Fast withdrawal
Easy deposit methods
Great promotions
Fun, new games added weekly
Fast, friendly customer support

Withdrawal is sometimes delayed
Games sometimes freeze after playing for a good amount of time

• 2 years ago

From 3/8 to 8/8, was the time it took to verify my account. The documentation requirements they asked for at verification were quite demanding, but that's okay. The requirement varied depending on the agent I spoke to, which baffled me. However, upon meeting the requirements, they verified my account. A problem arose, as I communicated mainly via email, but at the same time, via text messages, they asked me for documents, warning me that they would block my account in "x" number of days if I did not present them. At the same time, on the same day I received the verification confirmation email, the deadline mentioned in the text message was met. A few hours later, they blocked my account that day. I contacted the complaint service by email and the next day they unblocked my account. It is a good casino, since I played, lost and won. I withdrew my winnings without problems. Their biggest drawback is communication, since they have a live chat that is "hidden" and is not available all day.

They pay withdrawals
Pagan los retiros

Communication
Comunicación

• 2 years ago

Was a good casino at the beginning, been playing here for the past 6 months and as of now im -80% from all the bets made. Past 2 months is an unlucky streak, had a big win 4 months ago, but after that nothing.
Game selection is ok, but nothing special.
Website loads ok, with occasional errors.

Fast payout
Good selection of games
Ok support
Gambling limits

Not the best payouts
Not much jackpot games
Sometimes has errors

• 3 years ago

This casino rocks with their incredible welcome bonus! It's one of the top dogs in the casino world, super trustworthy. They're not afraid of big wins – if you hit the jackpot, they'll pay you out for sure. No pesky maximum winning limits on bonuses, and they're lightning fast with payouts. This casino is legit and solid as a rock

• 3 years ago

Had a fantastic time at this online casino! They have an amazing variety of games to choose from, and the bonuses were a nice touch too. What impressed me the most was their friendly customer support team. They were always there to help whenever I had any questions or issues. Highly recommend!

• 3 years ago

A casino that is fun. Great support, Fast deposit and withdrawal. Good game selection. Always my pleasure. Bonus offers are great. Especially the free spins bonus.

• 3 years ago

I like this place. Glad I found it! I trust them. I have fun there everyday time I spend time on this site. Play, win, lost, but most have fun and I like its easy to found game and good rewards.

• 3 years ago

Great games fast withdraw time and awesome bonus when you deposit , this is deffs number one online casino to play, also the layout of the page and the support team are nice and helpful - once you climb the ladder of the rank you also receive kind and generous bonuses!

• 4 years ago

Fast money transfers, a good selection of games and efficient customer service.
Some games don't work on the phone, and the interface on the phone slows down

Game supply
Pelitarjonta
Customer service
Asiakaspalvelu
Fast money transfers
Nopeat rahansiirrot

User interface on the phone
Käyttöliittymä puhelimessa

• 4 years ago

I have been playing your casino for over 2 years depositing at least 7000 euros and when I won 3000 euros my account was closed because of a dormant account I can't ever remember opening 5 years ago .I I think it's dishonorable to do such a thing .I have no words 2 describe how I feel I think I was treated very unfair..dshevlin57@gmail.com. Darren shevlin