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Mr. Green Casino Review

Casino closed

Mr. Green Casino LV has been closed and no longer operates.

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Mr Green Latvia, SIA
2020
> $20,000,000
  • Latvia
OverviewUser reviews210Safety Index explainedDiscussion1

Casino closed

Mr. Green Casino LV has been closed and no longer operates.

Browse all casinos

Mr. Green Casino Review

Mr. Green Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. In terms of player safety and fairness, Mr. Green Casino has a High Safety Index of 8.8, which makes it a recommendable casino for most players. Keep reading our Mr. Green Casino review to learn more about this casino and decide whether it is a good choice for you.

Safety Index of Mr. Green Casino – Is it fair and safe?

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Mr. Green Casino review, we extensively examined and analyzed the Terms and Conditions of Mr. Green Casino. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

According to our approximate calculation or collected information, Mr. Green Casino is a very large online casino. In relation to its size, it has a low value of withheld winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

We did not find Mr. Green Casino on any relevant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

On the whole, also considering other contributing factors in our assessment, Mr. Green Casino has achieved a Safety Index of 8.8, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.

Note: According to our records, Mr. Green Casino is related to 11 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Mr. Green Casino.

Mr. Green Casino T&Cs

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of Mr. Green Casino during our review.

Player complaints related to Mr. Green Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 16 complaints directly about this casino in our database, as well as 132 complaints about other casinos related to it. Because of these complaints, we've given this casino 24,368 black points in total, out of which 22,651 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Mr. Green Casino

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Our database has a total of 209 user reviews of Mr. Green Casino, giving it an Excellent User feedback rating. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Mr. Green Casino company information and licenses

Mr. Green Casino belongs to Mr Green Latvia, SIA and has estimated yearly revenues over $20,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.

Mr. Green Casino is licensed by regulatory authorities in Latvia.

About payment methods and win and withdrawal limits

Mr. Green Casino accepts 8 payment options. This includes: Mastercard, VISA, Trustly Pay, Bank transfer, Swedbank, SEB Bank, citadele, Luminor.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at Mr. Green Casino.

Language Website Customer support Live chat
English Yes Yes Yes
Russian Yes Yes Yes
Latvian Yes Yes Yes

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at Mr. Green Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Mr. Green Casino has a good customer support based on the responses we have received during our testing.

Slots and casino games at Mr. Green Casino

You can play these types of games at Mr. Green Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Crash games, Other games.

Titles supplied by 27 casino game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Big Time Gaming, iSoftBet, Scientific Games (SG Digital), NYX Gaming Group, ELK Studios, Push Gaming, Wazdan, Leander Games, Tom Horn, High 5 Games, Relax Gaming, Greentube, Synot Games, Skywind Group, Gamevy, Green Jade Games, Spearhead Studios, Hacksaw Gaming, Amusnet (EGT).

Mr. Green Casino bonus offers and codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from Mr. Green Casino in our database, which you can find in the 'Bonuses' part of this review.

Note: Visit our separate page on Mr. Green Casino bonuses to learn more about this casino's offers.

Games

Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
Crash games

Language options

English website
All languages (3)
English customer support
All languages (3)
English live chat
All languages (3)

Game providers

Show all (27)
  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Big Time Gaming
  • ELK Studios
  • Scientific Games
  • Yggdrasil Gaming
  • Tom Horn

Positives

  • Good selection of games
  • Popular progressive jackpot slots
  • Simple and clean website design
  • No withdrawal limits
  • Live dealer games are available

Negatives

  • Live chat support is not available 24/7
  • No poker games are available

Interesting facts

  • Local version of popular international casino
User reviews (210)

User reviews of Mr. Green Casino

This is a place to share experience with Mr. Green Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Excellent

Rated by 210 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru
We want players to understand gambling.
• 2 weeks ago
I deposited €400, played up to €1300 until suddenly my profile was blocked, the reason being that I had exceeded my loss limit. €100 remained in the account, which I then tried to withdraw. I received an email stating that the money had been returned to my Mr Green account because the IBAN was incorrect?! A second email stated that further documents were required and that I would send them. Since then...
Nothing!!!! No information, no payment, nothing!

Chat redirects to email support!
Email support or chat!

  • chat responds
  • Withdrawal requests are returned to the operator.
  • No payout for 8 days
  • No information regarding the payout request
• 7 months ago
I wouldn't recommend this casino anymore. Back in the day, it was still a good place to play at Mr. Green. Now it's very tedious and often frustrating. My favorite games aren't there anymore either. 100 spins per minute and 90% of them are duds. Every time and in every game. Unfortunately, the stated RTPs aren't accurate. I'm out of here.
  • Friendly support
  • Clear casino
  • Few games
  • poor RTPs
  • few bonuses
• 10 months ago
I’ve really enjoyed my time on this site because of the incredible variety of slot games and the live casino experience, especially the blackjack tables. The slots are fun, and the bonus rounds add a lot of excitement. Depositing money is super easy and fast, so you can start playing right away.
  • Massive variety of slot games
  • Top-notch live casino experience
  • Withdrawals take too long
  • High wagering requirements for bonuses.
• 11 months ago
Very easy to navigate, fast and has all the games I like. My preferred deposit method is also available at the checkout. Chat support is easy to contact.
• 1 year ago
I saw a review about this site and I want to try so I did. I'm glad i tried because i love the bonuses and the games. fast transaction.
• 1 year ago
This casino is highly recommended.
My first and one of the best casinos.
Big winnings are also paid out!
  • Never had any problems there
  • Very quick payout
  • Very good game selection
  • The spin fees
• 1 year ago
I would recommend Mrgreen to others. Personally I never had any issues with the casino.
  • Fast deposit
  • Fast withdrawals
  • Top customer service.
  • Nothing.
• 1 year ago
Mr green one of the best casinos I have experienced. As a rule, the RTP is right at Mr green compared to many other casinos I have tried. Good campaigns, good games.
Fast payouts, and reasonably fast feedback if you write to them.
  • Fast payout -(never had a problem) great service
  • Good games
  • Great promotions
  • Can't find anything negative.
• 1 year ago
Been a loyal player since 2022, love all their games and withdrawal is usually very fast (within a day, mostly instant), the promos are awesome and vip is honestly the best of all sites I've played on 😉
  • Fast withdrawal
  • Easy deposit methods
  • Great promotions
  • Fun, new games added weekly
  • Fast, friendly customer support
  • Withdrawal is sometimes delayed
  • Games sometimes freeze after playing for a good amount of time
• 2 years ago
From 3/8 to 8/8, was the time it took to verify my account. The documentation requirements they asked for at verification were quite demanding, but that's okay. The requirement varied depending on the agent I spoke to, which baffled me. However, upon meeting the requirements, they verified my account. A problem arose, as I communicated mainly via email, but at the same time, via text messages, they asked me for documents, warning me that they would block my account in "x" number of days if I did not present them. At the same time, on the same day I received the verification confirmation email, the deadline mentioned in the text message was met. A few hours later, they blocked my account that day. I contacted the complaint service by email and the next day they unblocked my account. It is a good casino, since I played, lost and won. I withdrew my winnings without problems. Their biggest drawback is communication, since they have a live chat that is "hidden" and is not available all day.
  • They pay withdrawals
  • Communication
• 2 years ago
Was a good casino at the beginning, been playing here for the past 6 months and as of now im -80% from all the bets made. Past 2 months is an unlucky streak, had a big win 4 months ago, but after that nothing.
Game selection is ok, but nothing special.
Website loads ok, with occasional errors.
  • Fast payout
  • Good selection of games
  • Ok support
  • Gambling limits
  • Not the best payouts
  • Not much jackpot games
  • Sometimes has errors
• 2 years ago
This casino rocks with their incredible welcome bonus! It's one of the top dogs in the casino world, super trustworthy. They're not afraid of big wins – if you hit the jackpot, they'll pay you out for sure. No pesky maximum winning limits on bonuses, and they're lightning fast with payouts. This casino is legit and solid as a rock
• 2 years ago
Had a fantastic time at this online casino! They have an amazing variety of games to choose from, and the bonuses were a nice touch too. What impressed me the most was their friendly customer support team. They were always there to help whenever I had any questions or issues. Highly recommend!
• 2 years ago
A casino that is fun. Great support, Fast deposit and withdrawal. Good game selection. Always my pleasure. Bonus offers are great. Especially the free spins bonus.
• 2 years ago
I like this place. Glad I found it! I trust them. I have fun there everyday time I spend time on this site. Play, win, lost, but most have fun and I like its easy to found game and good rewards.
• 2 years ago
Great games fast withdraw time and awesome bonus when you deposit , this is deffs number one online casino to play, also the layout of the page and the support team are nice and helpful - once you climb the ladder of the rank you also receive kind and generous bonuses!
• 3 years ago
Fast money transfers, a good selection of games and efficient customer service.
Some games don't work on the phone, and the interface on the phone slows down
  • Game supply
  • Customer service
  • Fast money transfers
  • User interface on the phone
• 3 years ago
I have been playing your casino for over 2 years depositing at least 7000 euros and when I won 3000 euros my account was closed because of a dormant account I can't ever remember opening 5 years ago .I I think it's dishonorable to do such a thing .I have no words 2 describe how I feel I think I was treated very [email protected]. Darren shevlin
  • Disgraceful behaviour from a reputable casino
• 4 years ago
Withdrawals are always quick. Everything works. Tons of bonuses and promotions. Literally nothing bad to say here.
  • quick withdrawals
  • good promos
  • good UX
Safety Index explained

Safety Index of Mr. Green Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Mr. Green Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

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Complaints about Mr. Green Casino and related casinos

(375)
375All6Opened122Unresolved80Resolved167Rejected

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