MozzartBet Casino Review

9.1/10Safety Index Very high by Casino Guru

Doesn't accept players from Virginia

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

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Payment methods

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Withdrawal limits

Not Limited for RSD

Owner Mozzart d.o.o.

Established 2015

Estimated annual revenues

> $20,000,000

Licensing Authorities

Serbia

OverviewBonusesUser reviews14Safety Index explainedDiscussion1Payment methods15

MozzartBet Casino Review

In this review, MozzartBet Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. MozzartBet Casino has a Very high Safety Index of 9.1, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Carry on reading our MozzartBet Casino review to make an informed decision whether or not this casino is the right fit for you.

Is MozzartBet Casino fair and safe? Safety Index explained

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the MozzartBet Casino Terms and Conditions as part of our review of MozzartBet Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.

Considering our estimates and the factual data we have collected, MozzartBet Casino appears to be an average-sized online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

As far as we are aware, no relevant casino blacklists mention MozzartBet Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

On the whole, also considering other contributing factors in our assessment, MozzartBet Casino has achieved a Safety Index of 9.1, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.

Note: MozzartBet Casino is linked to 1 other online casino, based on the information we've collected. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of MozzartBet Casino.

Terms and Conditions of MozzartBet Casino evaluated

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of MozzartBet Casino during our review.

Player complaints submitted about MozzartBet Casino

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 436 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

MozzartBet Casino user feedback and reviews evaluated

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

So far, we have received only 14 player reviews of MozzartBet Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Licenses and company data

MozzartBet Casino is owned by Mozzart d.o.o. and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.

MozzartBet Casino has been granted a gambling license in Serbia.

Note:MozzartBet Casino is connected to land-based casinos or betting shops. Judging purely by the online casino website, this casino would have a lower Safety Index than it currently has from us, however, it has been increased because of the availability of brick-and-mortar establishments and the credibility they add to the online casino.

Payment methods, win and withdrawal limits

MozzartBet Casino supports 15 payment options. This includes: VISA, Mastercard, Maestro, Bank transfer, TENFORE, Petrol, IPS (Instant plaćanja Srbija), Alta Pay, Pošta Srbije, Voucher, A Voucher, Cash deposit, Dina Card, Moj Kiosk, PaySpot.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits	Win limits
Unlimited	No win limit

Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at MozzartBet Casino in the table below.

Language	Website	Customer support	Live chat
English
Serbian

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at MozzartBet Casino, managing your account, withdrawals, or other matters. MozzartBet Casino has an average customer support, judging by the results of our testing.

MozzartBet Casino casino games and slots

MozzartBet Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 37 game providers are offered. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Big Time Gaming, Playson, Evoplay, Ezugi, Push Gaming, Endorphina, Wazdan, Habanero, Spinomenal, Booming Games, Relax Gaming, Greentube, Inspired Gaming, Atomic Slot Lab, Synot Games, Indigo Magic, Authentic Gaming, Fazi, Spribe, Gamomat, Expanse Studios, Golden Race, Betradar, TrueLab Games, Games Global, On Air Entertainment, Bragg Gaming, EGT Digital, RAW iGaming, Hacksaw Gaming, Amusnet (EGT).

MozzartBet Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by MozzartBet Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.

Note: Our separate page features details on MozzartBet Casino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (15)

Withdrawal limits

Not Limited for RSD

Games

Show all

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Language options

English website

All languages (2)

English customer support

All languages (2)

English live chat

All languages (2)

Game providers

Show all (37)

Casino screenshots

MozzartBet_Casino_RS_game_gallery_desktop

MozzartBet_Casino_RS_game_gallery_mobile

Positives

Backed by land based shops
Good selection of games
Mobile casino app for Android and iOS
Live dealer games are available

Negatives

Live chat support is not available 24/7

Interesting facts

Monthly withdrawal limit depends on the payment method
Players can deposit and withdraw at land-based shops
Big casino popular in Serbia

Author: Ivona Kulichova Last updated: 13 Oct 2025 Anything incorrect or missing? Let me know

MozzartBet Casino bonuses

Browse all bonuses offered by MozzartBet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of MozzartBet Casino

This is a place to share experience with MozzartBet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough data

Rated by 14 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

karavdicadi10

Visitor

Bosnia and Herzegovina

• 6 months ago

Excellent, exactly as it is in the promotion, it is also on the website. And I like the slot the most.
Thanks

Everything is top notch and on time, which is the most important thing.
Sve tip top i na vrijeme sto je najbitnije

There is no negative
Ne postoji negativno

DonPaky

Junior Expert

Serbia

• 1 year ago

A very fair casino. Payments are regular. Within 24 hours.
Complaints are answered quickly.
There is chat support. The mozzart company has been operating for more than 20 years, that says it all.

Payment of winnings is regular
Isplata dobitaka redovna
Every Monday for players bonus
Svakog ponedeljka za igrače bonus
Chat support
Čat podrška

ruuhi69

Novice

Finland

• 2 years ago

I deposited through Trustly, but the money never came to the game account. Customer service very poor. Live chat is not available and email has not been answered for a couple of days.

bezimena

Advanced Novice

Serbia

• 2 years ago

no casino - they don't give me a payout for an invented reason

Anonymized275

Junior Apprentice

Finland

• 3 years ago

Slow support, no chat option. They don't close your account, even when you have serious reasons. Can't recommend.

Anonymized209

Adept

Ireland

• 3 years ago

Good casino good wins and losses very fast withdrawls and fast verification but the site has so many issues you go play a game come out and your logged out every 20 mins you are auto logged out allways otherwise not bad not a lot off my fave games on there but its ok so far need to sort out the logging out all the time

Fast withdrawls

Keeps logging out

Marko12

Unregistered user

Austria

• 3 years ago

The website has a lot of bugs. Support doesn't help. On bonus, I made 4k euros but support canceled my payment. Never again on that website.

Support are fake!
Steal money from players!

Zira

Novice

Belarus

• 3 years ago

During the game, the wager counter hung, I noticed that it does not decrease. The counter stopped at 1,652 euros. I continued the game for some time. I guess, I made all the necessary bets to get a bonus. But the counter did not work. When I stopped, I wrote about the problem in online chat. The chat officer replied that the problem would be fixed soon. After that casino cancelled my €4,563 win because I allegedly didn't meet the bonus terms. An error on the casino website led to the cancellation of the win. This is not my fault, I wanted to finish the game.

Casino is not fair

yamirpoma

Junior Apprentice

Peru

• 4 years ago

HORRIBLE EXPERIENCE, THE CASINO DOES NOT COMMUNICATE WITH THE PLAYER, THEY DO NOT COMPLY WITH THE BONUS THAT IS PUBLISHED FOR MAKING THE FIRST DEPOSIT, MORE 100FS NEVER GIVEN IT TO ME, I COME VICTORIOUSLY TO COMPLETE A PROFIT OF € 300 NET REQUEST FOR A WITHDRAWAL OF MY DOCUMENT AMOUNT AND THEY NEVER ANSWERED ME BY MAIL, TIRED OF WAITING I DECIDED TO PLAY WITH MY BALANCE SINCE I COULDN'T WITHDRAW MY BALANCE, UNTIL I VALIDATED MY INDENTITY THEY NEVER ANSWERED MY REQUEST, UNFORTUNATELY I LOST MY PROFIT BY GAMING ALREADY GETTING BACK THE DATE NEVER ANSWERED ME IF MY DOCUMENTS WERE OK, THAT'S WHAT I DON'T TRUST MAKING FUTURE DEPOSITS, BECAUSE IF I MAY EARN A GOOD PROFIT, MAYBE I CAN NEVER WITHDRAW IT, I FEEL DECEIVED, AND I NEVER GIVEN THE BISDON GIROS400 BISDON MORE THEY ARE FOOLED NEVER ANSWER, BAD EXPERIENCE

Misleading BONUS do not provide what they offer
Engañosa BONFICACION no brindan lo que ofrecen

Safety Index of MozzartBet Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of MozzartBet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.1/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

Low value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Other factors

Reputation helped by land-based casinos or betting shops

Complaints about MozzartBet Casino and related casinos

(14)

14All0Opened2Unresolved3Resolved9Rejected

Complaints directly about MozzartBet Casino

Our verdict Case closed

Player claims that payment has been delayed.

The player from Austria had requested a withdrawal less than two weeks prior to submitting this complaint. The payment hadn't been processed yet. We had advised the player to be patient as it was common for withdrawals to take a few days or weeks to be processed, possibly due to unfinished KYC verification or a high volume of withdrawal requests. We had asked the player to wait at least 14 days before submitting a complaint. After a period of time, the player confirmed that he had received his withdrawal. Consequently, we had marked the complaint as resolved.

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Resolved Submitted: 13 Mar 2024

Disputed amount: €750

Our verdict Player stopped responding

Player faces failed deposit issue.

The player from Austria had an unresolved deposit issue with the casino. Despite having provided the required proof and correspondence with the casino, his deposited money had not been credited to his casino account nor refunded. The player had previously made successful deposits using a credit card, but encountered issues when using a different method. The complaints team had requested a detailed bank statement showing the transactions totaling €2,000, however, the player failed to provide the requested information. As a result, the complaint was rejected due to lack of response from the player, leaving the issue unresolved.

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Closed Submitted: 22 Dec 2023

Disputed amount: €2,000

Our verdict Player stopped responding

Player’s winnings were improperly calculated.

The player from Serbia correctly guessed three leaves on the game 100 Super Hot, expecting a large payout, but received significantly fewer funds. Despite reaching out to the casino for over a month, the player keeps being told to wait. The complaint was closed as the player stopped responding.

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Closed Submitted: 20 Nov 2023

Disputed amount: 27,000,000 din

Our verdict Player stopped responding

Player’s withdrawal is delayed due to a slow verification process.

The player from North Macedonia has €3050 in winnings, but withdrawals are disabled due to a drawn-out verification process. The player stopped responding to our questions and comments, therefore, we rejected the complaint.

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Closed Submitted: 23 Aug 2023

Disputed amount: €3,050

Our verdict Case closed

Player's unable to request a withdrawal of his funds.

The player from Brazil is unable to play any games in the casino. The player is unable to withdraw his funds. The issue has been resolved successfully.

Resolved Submitted: 22 Jul 2023

Disputed amount: €178

Our verdict Player stopped responding

Player cannot log into account.

The player from Austria cannot access his casino account. We closed the complaint because the player stopped responding.

Closed Submitted: 06 Jul 2023

Disputed amount: €1

Our verdict Insufficient evidence from player

Player has experienced a technical glitch while playing.

The player from Finland has experienced a technical problem that caused winnings from Free Spins not being credited properly. We’ve rejected this complaint in our system due to a lack of evidence.

Closed Submitted: 11 Dec 2022

Disputed amount: €30

Our verdict Unjustified complaint

The player's withdrawal is delayed.

The player's withdrawal is delayed due ongoing verification. We received some evidence from the casino representative which confirm that the casino acted in accordance with their terms, so we were forced to reject the complaint.

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Closed Submitted: 30 Jul 2022

Disputed amount: €250

Our verdict Other

Player’s struggling to complete account verification.

The player from Ireland is experiencing difficulties passing the verification due to missing documents. The player decided he was no longer interested in our help, therefore we rejected this complaint.

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Closed Submitted: 07 Jun 2022

Disputed amount: €100

Our verdict Player stopped responding

Player is criticizing bonus policy.

The player from Bosnia and Herzegovina is dissatisfied with the promotional offer and its policy. We rejected the complaint because the player didn't respond to our messages and questions.

Closed Submitted: 10 Mar 2021

Disputed amount: €3

Show more complaints (+4)