Mirka's work in Casino Guru is all about precision and accuracy while adding new casinos to our database. Having worked previously in administration, Mirka knows the value of information maintenance and that transparent communication with players while addressing their issues is key. Outside of work...
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Mirka D.
Author
Mirka Dubasova
Casino Analyst & Complaint Specialist
Mirka's work in Casino Guru is all about precision and accuracy while adding new casinos to our database. Having worked previously in administration, Mirka knows the value of information maintenance and that transparent communication with players while addressing their issues is key. Outside of work...
Before you sign up at MozzartBet Casino, here is what our team of casino experts found. We used our casino review methodology to look at what it offers and how it measures up. A range of factors, including the casino's Terms and Conditions, licenses, player complaints, support, and limits, were all checked by our team. This helped our reviewers see how safe and fair this casino really is.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. MozzartBet Casino has a Very high Safety Index of 9.2, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Find out if MozzartBet Casino is the right casino for you by reading the rest of our review.
Is MozzartBet Casino fair and safe? Safety Index explained
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the MozzartBet Casino Terms and Conditions as part of our review of MozzartBet Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
According to our approximate calculation or collected information, MozzartBet Casino is a large online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
As far as we are aware, no relevant casino blacklists mention MozzartBet Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
On the whole, also considering other contributing factors in our assessment, MozzartBet Casino has achieved a Safety Index of 9.2, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.
Note: MozzartBet Casino is linked to 1 other online casino, based on the information we've collected. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of MozzartBet Casino.
Terms and Conditions of MozzartBet Casino
As part of our review, we read each casino's Terms and Conditions and check how fair they are. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of MozzartBet Casino during our review.
Complaints from players about MozzartBet Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 3 complaints about this casino in our database. Because of these complaints, we've given this casino 348 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
MozzartBet Casino user feedback and reviews evaluated
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Judging by the 10 user reviews given to MozzartBet Casino, it has a Mixed User feedback score. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Licenses and company data
MozzartBet Casino is owned by Mozzart d.o.o. and has estimated revenues exceeding $20,000,000 per year. This makes it a big online casino on our scale.
MozzartBet Casino has been granted a gambling license in Serbia.
Note:MozzartBet Casino is connected to land-based casinos or betting shops. Judging purely by the online casino website, this casino would have a lower Safety Index than it currently has from us, however, it has been increased because of the availability of brick-and-mortar establishments and the credibility they add to the online casino.
Payment methods, win and withdrawal limits
MozzartBet Casino supports 15 payment options. This includes: VISA, Mastercard, Maestro, Bank transfer, TENFORE, Petrol, IPS (Instant plaćanja Srbija), Alta Pay, Pošta Srbije, A Voucher, Voucher, Cash deposit, DinaCard, Moj Kiosk, PaySpot (Serbia).
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. Languages and customer support options available at MozzartBet Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
Serbian
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at MozzartBet Casino, withdrawals, and other potential areas of concern. Judging by the responses we have received, we consider the customer support of MozzartBet Casino to be average.
MozzartBet Casino casino games and slots
MozzartBet Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 37 game providers are offered. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Big Time Gaming, Playson, Evoplay, Ezugi, Push Gaming, Endorphina, Wazdan, Habanero, Spinomenal, Booming Games, Relax Gaming, Greentube, Inspired Gaming, Atomic Slot Lab, Synot Games, Indigo Magic, Authentic Gaming, Fazi, Spribe, Gamomat, Expanse Studios, Betradar, Golden Race, TrueLab Games, Games Global, OnAir Entertainment, Bragg Gaming, RAW iGaming, EGT Digital, Hacksaw Gaming, Amusnet.
MozzartBet Casino bonuses and promo codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
Currently, our database has the following 4 bonuses from MozzartBet Casino:
3,000 din NO DEPOSIT BONUS
100% up to 100,000 din and 50 extra spins
80% up to 80,000 din and 80 extra spins
70% up to 70,000 din and 120 extra spins
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of MozzartBet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Key metrics
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Big casinoBig group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
Reputation helped by land-based casinos or betting shops
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at MozzartBet Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 14
Not Available: 1
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by MozzartBet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that MozzartBet Casino does not offer any bonuses to players from your country.
Payment methods
Payments
Browse an overview of payment methods supported by MozzartBet Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(15)
Payment methods (15)
Transaction limits
Withdrawal limits
Not limited for RSD
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
RSD
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
2 languages
EnglishSerbian
All languages (2)
English
Serbian
Live chat
Available in
2 languages
EnglishSerbian
All languages (2)
English
Serbian
Customer support:
Available in
2 languages
EnglishSerbian
All languages (2)
English
Serbian
Live chat rating
Subpar
Average response time: 20m
Based on 6 tests
Date and tester
Response time
Rating
26 Feb 2026
Mirka D.
20m
Subpar
12 Feb 2025
Endri K.
Not measured
Bad
12 Mar 2024
Endri K.
Not measured
Subpar
05 Mar 2023
Burak O.
Not measured
Subpar
30 Dec 2021
Martin D.
Not measured
Subpar
12 Apr 2021
Maria P.
Not measured
Subpar
User reviews
User reviews of MozzartBet Casino
This is a place to share experience with MozzartBet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Mixed
Rated by 10 users
Very positivePositiveNeutralNegativeVery negative
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Write a review
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We want players to understand gambling.
• 2 months ago
At begining was good until i needed to withdrawl , i made aroubs 950 and when it was time to payout they told ne its only possible on bosniqn bankcard .But funny thing is that they take deposits from anycard in the world only boone will be able to payout . I do not recommend its a waste of noney and time i wasted alot here never got anything back avoid this casino . And use this link to change gambling rules in that country so people aroubd the world are possible to payout :https://www.change.org/p/change-gambling-regulations-in-bosnia-and-herzegovina/bsv . GOODLUCK
• 1 year ago
Excellent, exactly as it is in the promotion, it is also on the website. And I like the slot the most. Thanks
Odlično,bas onako kako je u promociji tako je i na sajtu.A slot mi se sviđa ponajviše Hvala
Everything is top notch and on time, which is the most important thing.
Sve tip top i na vrijeme sto je najbitnije
There is no negative
Ne postoji negativno
• 2 years ago
A very fair casino. Payments are regular. Within 24 hours. Complaints are answered quickly. There is chat support. The mozzart company has been operating for more than 20 years, that says it all.
Veoma korektan kazino. Isplate su redovne. U roku od 24 h. Na žalbe se odgovara u brzom roku. Postoji čat podrška. Kompanija mozzart posluje više od 20 godina, to dovoljno govori.
Payment of winnings is regular
Isplata dobitaka redovna
Every Monday for players bonus
Svakog ponedeljka za igrače bonus
Chat support
Čat podrška
• 2 years ago
I deposited through Trustly, but the money never came to the game account. Customer service very poor. Live chat is not available and email has not been answered for a couple of days.
Talletin Trustlyn kautta, mutta rahat eivät koskaan tulleet pelitilille. Asiakaspalvelu erittäin heikko. Livechat ei ole saatavilla ja sähköpostiin ei ole vastattu pariin päivään.
• 3 years ago
no casino - they don't give me a payout for an invented reason
nikakav kasino - isplatu mi ne daju izmislili razlog
• 4 years ago
Slow support, no chat option. They don't close your account, even when you have serious reasons. Can't recommend.
• 4 years ago
Good casino good wins and losses very fast withdrawls and fast verification but the site has so many issues you go play a game come out and your logged out every 20 mins you are auto logged out allways otherwise not bad not a lot off my fave games on there but its ok so far need to sort out the logging out all the time
Fast withdrawls
Keeps logging out
• 4 years ago
The website has a lot of bugs. Support doesn't help. On bonus, I made 4k euros but support canceled my payment. Never again on that website.
Support are fake!
Steal money from players!
• 4 years ago
During the game, the wager counter hung, I noticed that it does not decrease. The counter stopped at 1,652 euros. I continued the game for some time. I guess, I made all the necessary bets to get a bonus. But the counter did not work. When I stopped, I wrote about the problem in online chat. The chat officer replied that the problem would be fixed soon. After that casino cancelled my €4,563 win because I allegedly didn't meet the bonus terms. An error on the casino website led to the cancellation of the win. This is not my fault, I wanted to finish the game.
Casino is not fair
• 5 years ago
HORRIBLE EXPERIENCE, THE CASINO DOES NOT COMMUNICATE WITH THE PLAYER, THEY DO NOT COMPLY WITH THE BONUS THAT IS PUBLISHED FOR MAKING THE FIRST DEPOSIT, MORE 100FS NEVER GIVEN IT TO ME, I COME VICTORIOUSLY TO COMPLETE A PROFIT OF € 300 NET REQUEST FOR A WITHDRAWAL OF MY DOCUMENT AMOUNT AND THEY NEVER ANSWERED ME BY MAIL, TIRED OF WAITING I DECIDED TO PLAY WITH MY BALANCE SINCE I COULDN'T WITHDRAW MY BALANCE, UNTIL I VALIDATED MY INDENTITY THEY NEVER ANSWERED MY REQUEST, UNFORTUNATELY I LOST MY PROFIT BY GAMING ALREADY GETTING BACK THE DATE NEVER ANSWERED ME IF MY DOCUMENTS WERE OK, THAT'S WHAT I DON'T TRUST MAKING FUTURE DEPOSITS, BECAUSE IF I MAY EARN A GOOD PROFIT, MAYBE I CAN NEVER WITHDRAW IT, I FEEL DECEIVED, AND I NEVER GIVEN THE BISDON GIROS400 BISDON MORE THEY ARE FOOLED NEVER ANSWER, BAD EXPERIENCE
HORRIBLE EXPERIENCIA , EL CASINO NO SE COMUNICA CON EL JUGADOR ,NO CUMPLEN CON LA BONFICACION QUE PUBLICAN POR HACER EL PRIMER DEPOSITO, MAS 100FS NUNCA ME LO BRINDARON ,LLEGUE VICTORIOSO A COMPLETAR UNA GANANCIA DE €300 NETAS SOLICITE RETIRAR EL MONTO MANDE TODA MI DOCUMENTACIONES Y NUNCA ME RESPONDIERON POR CORREO , CANSADO DE ESPERAR DECIDÍ JUGAR CON MI SALDO YA QUE NO PODRÍA RETIRAR MI SALDO ,HASTA VALIDAR MI INDENTIDAD NUNCA ME RESPONDIERON MI SOLICITUD, LAMENTABLEMENTE PERDÍ MI GANANCIA JUGANDO YA QUE NUNCA PODÍA SOLICITAR RETIRO, DESDE EL MES PASADO HASTA LA FECHA NUNCA ME RESPONDIERON SI ESTABAN BIEN MIS DOCUMENTOS ESO ME DESCONFÍA HACER FUTUROS DEPÓSITOS , YA QUE SI TAL VEZ GANO UNA BUENA GANANCIA TAL VEZ NUNCA PUEDA RETIRARLO ,ME SIENTO ENGAÑADO ,Y TAMPOCO NUNCA ME BRINDARON MIS GIROS GRATIS CON LA BONIFICACION CÓDIGO BONUS400 NO SE DEJEN ENGAÑAR NUNCA RESPONDEN, PÉSIMA EXPERIENCIA
Misleading BONUS do not provide what they offer
Engañosa BONFICACION no brindan lo que ofrecen
Discussion
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