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Monkaji Casino Review

Casino closed

Monkaji Casino has been closed and no longer operates.

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Tekzia B.V.
2022
> $1,000,000
OverviewUser reviews5Safety Index explainedDiscussion1

Casino closed

Monkaji Casino has been closed and no longer operates.

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Monkaji Casino Review

Monkaji Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. In terms of player safety and fairness, Monkaji Casino has a High Safety Index of 8.4, which makes it a recommendable casino for most players. Continue reading our Monkaji Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Safety Index – Monkaji Casino fairness and safety

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of Monkaji Casino, we have looked closely into the Terms and Conditions of Monkaji Casino and reviewed them. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.

According to our approximate calculation or collected information, Monkaji Casino is a very large online casino. In relation to its size, it has a low value of withheld winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

We did not find Monkaji Casino on any relevant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

On the whole, also considering other contributing factors in our assessment, Monkaji Casino has achieved a Safety Index of 8.4, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.

Note: According to our records, Monkaji Casino is related to 20 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Monkaji Casino. The relationship between these casinos has led to a higher Safety Index than it would have been otherwise for this casino.

Monkaji Casino T&Cs

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Monkaji Casino to be mostly fair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Monkaji Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We currently have 2 complaints directly about this casino in our database, as well as 11 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,065 black points in total, out of which 639 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Monkaji Casino

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 5 players, Monkaji Casino does not have a User satisfaction score yet. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Monkaji Casino company information and licenses

Monkaji Casino belongs to Tekzia B.V. and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

Monkaji Casino has a gambling license in Curaçao. Their license was granted by Curaçao Antillephone N.V..

About payment methods and win and withdrawal limits

Monkaji Casino accepts 19 payment options. This includes: Neteller, Skrill, Payz (ecoPayz) , Bitcoin (BTC), Litecoin (LTC), Ethereum (ETH), Ripple (XRP), Dai (DAI), Jeton, PayRedeem, Coinspaid, Stellar Lumens, Bitcoin Cash (BCH), Tether (USDT), USD Coin (USDC), MuchBetter, Rapid Transfer, MiFinity, SEPA.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
USD 5,000 per day EUR 250,000 per spin
USD 20,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. The table below contains information about the languages at Monkaji Casino.

Language Website Customer support Live chat
English Yes Yes Yes

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Since customer support can assist you with problems related to registration process at Monkaji Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Monkaji Casino to be average.

Casino games and slots available at Monkaji Casino

You can play these types of games at Monkaji Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Table games.

Titles supplied by 40 casino game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, ELK Studios, Push Gaming, Wazdan, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Iron Dog Studio, Relax Gaming, Gaming Corps, Boldplay, Fantasma Games, Wizard games, Stakelogic, AvatarUX, BF Games, Retro Gaming, NetGaming, Gamomat, Blue Guru Games, Reevo, Spinberry, 4ThePlayer, Ruby Play, PGsoft (Pocket Games Soft), Reel Play.

Monkaji Casino bonuses and promo codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from Monkaji Casino in our database, which you can find in the 'Bonuses' part of this review.

Note: Visit our separate page on Monkaji Casino bonuses to learn more about this casino's offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
English customer support
English live chat

Game providers
Show all (40)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Big Time Gaming
  • ELK Studios
  • Yggdrasil Gaming
  • Quickspin
CASINO SCREENSHOTS
monkaji_casino_game_gallery_desktop
monkaji_casino_homepage_desktop
monkaji_casino_promotions_desktop
monkaji_casino_game_gallery_mobile
monkaji_casino_homepage_mobile
monkaji_casino_promotions_mobile

Positives

  • Good selection of game providers
  • Deposits and withdrawals in cryptocurrencies
  • Massive selection of games including wide variety of live dealer games
  • Nice website

Negatives

  • Live chat support is not available 24/7

Interesting facts

  • Small international casino
Author & Guarantor: Stefan Manson Last updated: 21 Jun 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Monkaji Casino bonuses

Browse all bonuses offered by Monkaji Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (5)

User reviews of Monkaji Casino

This is a place to share experience with Monkaji Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 5 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

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• 10 months ago
I still can't withdraw money even after 9 days with the no deposit bonus. It's been 5 days since I deposited the money and submitted a withdrawal request, but I still can't withdraw the money. I can't find chat support either. Even after asking for a response via email, I still haven't heard anything for over 5 days. I'm in trouble.
• 1 year ago
Stay away. Rather throw the money down the toilet. Just spin, spin, spin etc. IMPOSSIBLE to WIN. RTP equal to 0. Many technical errors and bad support.
  • Absolutely nothing
  • EVERYTHING
• 1 year ago
The registration bonus is only $5, but there are almost no wagering requirements, so if you win a little, you can withdraw immediately (Ŏ艸Ŏ)
Also, live casino is now applied to weekly cashback! It's 5%, which is less than 10% of slots, but it's easy to understand, so I like it!
  • Virtually no wagering requirements on registration bonus Weekly cashback also applies to slots and live casino
• 1 year ago
Customer support is very friendly and quick to respond!
The number of games is quite large. It seems that there are many other casinos, and it is the best!
There are a lot of events, but I would like to have a little more registration bonus ~ but I think that no wagering requirement is really good.
  • Customer support Very kind and quick to respond There are many games!
  • Slightly less registration bonus
• 1 year ago
Lots of cash spins on deposit bonuses and no wagering requirements!
Also, the easy-to-understand cashback system is very good! Even if you lose, you can get 10% every week! (*´ω`*)
There are new events every month. I look forward to it every month (laughs).
  • Get 10% cashback every week Free spins No wagering requirements
Safety Index explained

Safety Index of Monkaji Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Monkaji Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.4/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Other factors

  • Low win limit: €250,000 / spin or game round

Complaints about Monkaji Casino and related casinos (82)

82All0Opened13Not solved18Solved51Rejected

Complaints directly about Monkaji Casino

Complaints about related Amok Casino (4)

Resolved Our verdict

Case closed

Disputed amount: €110
Amok Casino
Safety Index:High
Submitted: 27 Apr 2023
Resolved Our verdict

Case closed

Disputed amount: €530
Amok Casino
Safety Index:High
Submitted: 01 Mar 2023
Resolved Our verdict

Case closed

Disputed amount: €5,000
Amok Casino
Safety Index:High
Submitted: 31 Oct 2022
Resolved Our verdict

Case closed

Disputed amount: €21,809
Amok Casino
Safety Index:High
Submitted: 18 Apr 2022

Complaints about related Raptor Casino (7)

Resolved Our verdict

Case closed

Disputed amount: €260
Raptor Casino
Safety Index:High
Submitted: 11 May 2023
Resolved Our verdict

Case closed

Disputed amount: €2,000
Raptor Casino
Safety Index:High
Submitted: 19 Apr 2023
Resolved Our verdict

Case closed

Disputed amount: 3,000 kr
Raptor Casino
Safety Index:High
Submitted: 06 Apr 2023
Resolved Our verdict

Case closed

Disputed amount: €9,000
Raptor Casino
Safety Index:High
Submitted: 23 Mar 2023
Resolved Our verdict

Case closed

Disputed amount: €500
Raptor Casino
Safety Index:High
Submitted: 02 Mar 2023
Resolved Our verdict

Case closed

Disputed amount: €750
Raptor Casino
Safety Index:High
Submitted: 04 Mar 2022
Resolved Our verdict

Case closed

Disputed amount: €1,800
Raptor Casino
Safety Index:High
Submitted: 17 Jan 2022

Complaints about related Winzie Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €284
Winzie Casino
Safety Index:High
Submitted: 01 Feb 2024

Complaints about related Winsly Casino (Same management)

Complaints about related Refuel Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €550
Refuel Casino
Safety Index:High
Submitted: 10 Mar 2023

Complaints about related Mad Rush Casino (Same management)

Complaints about related Unlimit Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €450
Unlimit Casino
Safety Index:High
Submitted: 13 Jun 2023
Show more complaints (+12)
Discussion

Monkaji Casino Discussion

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Payment methods

Monkaji Casino payment methods

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