In this review of MexLucky Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. MexLucky Casino has an Above average Safety Index of 6.7, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Continue reading our MexLucky Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Is MexLucky Casino fair and safe? Safety Index explained
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of MexLucky Casino, we have looked closely into the Terms and Conditions of MexLucky Casino and reviewed them. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.
Based upon our estimates and collected information, we consider MexLucky Casino a medium-sized online casino. This casino has an average value of denied payouts in player complaints with respect to its size. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
We did not find MexLucky Casino on any relevant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
All of that, together with other factors considered in our review, has resulted in MexLucky Casino having a Safety Index of 6.7, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.
MexLucky Casino T&Cs
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of MexLucky Casino during our review.
Player complaints related to MexLucky Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 883 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of MexLucky Casino
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
However, there are no user reviews available for MexLucky Casino in our database at this time. In case you have had an enjoyable or disappointing experience with this casino, we encourage you to share your feedback and rating on our website.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
MexLucky Casino company information and licenses
MexLucky Casino belongs to Pistis Trade NV and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
To the best of our knowledge, MexLucky Casino has not been granted a license by any gambling regulatory authority.
About payment methods and win and withdrawal limits
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 5,000 per month
No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at MexLucky Casino.
Language
Website
Customer support
Live chat
Spanish
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Since customer support can assist you with problems related to registration process at MexLucky Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of MexLucky Casino to be average.
MexLucky Casino casino games and slots
You can play these types of games at MexLucky Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games.
Titles supplied by 32 casino game providers are available. This includes Merkur Gaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, Betsoft Gaming, ELK Studios, Evoplay, Ezugi, Push Gaming, BGaming, GameArt, Lightning Box, Spinomenal, Relax Gaming, Betgames, JILI, Gamebeat, Slotegrator, Caleta Gaming, LottoInstantWin (LiW), OneTouch, Kiron Interactive, CQ9 Gaming, Revolver Gaming, TrueLab Games, Just For The Win, Gaming Panda, Foxium, Mascot Gaming, Vivo Gaming, PGsoft (Pocket Games Soft).
Bonuses and codes offered by MexLucky Casino
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 3 bonuses from MexLucky Casino based on the data from our database.
Note: Visit our separate page on MexLucky Casino bonuses to learn more about this casino's offers.
Read more
Read less
Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Withdrawal limits
per month
€5,000
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Language options
Spanish website
Only Spanish customer support
Only Spanish live chat
Game providers
Show all
(32)
Game providers (32)
CASINO SCREENSHOTS
Positives
New mobile application
Live chat support is available 24/7
Live dealer games are available
Modern website
Negatives
Limited responsible gaming options
Fees associated with some withdrawal methods
Interesting facts
Casino is targeting Mexico
Withdrawal charged 8% of total (or 4 EUR min), if deposit is not wagered at least once
If the balance is at least 10 times larger than the total sum of players' deposits, the withdrawal will be limited to €5,000 (or currency equivalent) per month. In other cases the maximum withdrawal amount per month is €10,000
Browse all bonuses offered by MexLucky Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(0)
User reviews of MexLucky Casino
This is a place to share experience with MexLucky Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough reviews
Rated by 0 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
Nobody has submitted a written review of MexLucky Casino yet
Be the first one to share your experience in more detail.
Write a review
Safety Index explained
Safety Index of MexLucky Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of MexLucky Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average6.7/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
