Jean's work in Casino Guru is focused on data, admin, and website management. With over 10 years of experience in the administrative industry plus experience as a licensed poker dealer, Jean as a casino analyst has the perfect eyes and ears in overseeing complaints and website supervision. Apart fro...
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Jean S.
Author
Jean Susor
Casino Analyst & Complaint Specialist
Jean's work in Casino Guru is focused on data, admin, and website management. With over 10 years of experience in the administrative industry plus experience as a licensed poker dealer, Jean as a casino analyst has the perfect eyes and ears in overseeing complaints and website supervision. Apart fro...
Here is what we found when we reviewed Metal Casino. Our experts used our casino review methodology to check what the casino gets right and where it could do more. Every key factor (the casino's Terms and Conditions, licenses, player complaints, support, and limits) was considered by our team. This helped them work out how safe and legit this casino is.
Our findings led us to the casino's Safety Index. This score shows how safe and fair the casino is. A high Safety Index is a good sign that you can play and get your winnings paid out with ease. Our review gave Metal Casino an Above average Safety Index of 7.0. It is a fair choice, but better options are available. Dig into Metal Casino with the rest of our review and see if this casino is right for you.
Safety Index of Metal Casino – Is it fair and safe?
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Metal Casino, we meticulously evaluated and analyzed the Terms and Conditions of Metal Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.
Based on our estimates or gathered data, Metal Casino is a medium-sized online casino. It has an average amount of restrained payouts in complaints from players, when we take its size into account. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
Based on our findings, no important casino blacklists feature Metal Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All in all, when combined with other factors that come into play in our review, Metal Casino has landed an Above average Safety Index of 7.0. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.
Metal Casino T&Cs reviewed
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Metal Casino to be somewhat unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints about Metal Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 396 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Metal Casino
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected reviews from 3 players, Metal Casino does not have a User satisfaction score yet. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Licenses and company information
Metal Casino has estimated annual revenues higher than $1,000,000. This makes it a small to medium-sized online casino on our scale.
Metal Casino is licensed by United Kingdom Gambling Commission in United Kingdom.
Payment options, withdrawal limits and win limits
Metal Casino supports 6 deposit methods. This includes: Payz (ecoPayz) , Mastercard, VISA, PayPal, Online bank transfer, ApplePay.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. The options available at Metal Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Metal Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Metal Casino as average.
Slots and casino games at Metal Casino
Players can enjoy these types of casino games at Metal Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 77 game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, iSoftBet, NYX Gaming Group, Nextgen Gaming, ELK Studios, Push Gaming, Eyecon, BGaming, Bally's Corporation, Barcrest, Wazdan, Lightning Box, Red Rake Gaming, Spinomenal, Leander Games, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Williams Interactive, Realistic Games, Relax Gaming, edict, Greentube, Inspired Gaming, Fantasma Games, Playzido, Authentic Gaming, Win Fast, Backseat Gaming, Shuffle Master, G Games, Spribe, All For One Studios (ALL41), Gamomat, GVG (Green Valley Games), Spearhead Studios, Bragg Gaming, Foxium, Reel Play, Gameburger Studios, Oryx Gaming, Gaming Corps, Switch Studios, Slingo, SapphireBet, Synot Games, Max Win Gaming, Extreme Live Gaming, SlotMatrix, Stakelogic, Pulse 8 Studios, Peter & Sons, Kalamba Games, STHLMGAMING, Games Global, Just For The Win, Light & Wonder, Reel Time Gaming, Cayetano, Stormcraft Studios, 4ThePlayer, Hacksaw Gaming.
Metal Casino bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
At present, there is 1 bonus from Metal Casino in our database:
100% up to £25 and 25 extra spins
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Operator
Skill On Net Limited
Platform
SkillOnNet
Established
2017
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Metal Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at Metal Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12
Not Available: 3
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by Metal Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that Metal Casino does not offer any bonuses to players from your country.
Payment methods
Payments
Browse an overview of payment methods supported by Metal Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Transaction limits
Withdrawal limits
Not limited for GBP
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
GBP
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
1 language
English
All languages (1)
English
Live chat
Available in
1 language
English
All languages (1)
English
Customer support:
Available in
1 language
English
All languages (1)
English
Live chat rating
Subpar
Based on 2 tests
Date and tester
Rating
13 Jun 2025
Jean S.
Subpar
16 Sep 2024
Michaela S.
Subpar
User reviews
User reviews of Metal Casino
This is a place to share experience with Metal Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 3 users
Very positivePositiveNeutralNegativeVery negative
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We want players to understand gambling.
• 3 years ago
The best thing about this casino is that withdrawals are processed promptly and usually reach the bank within 2-3 days. The worst thing, but which is common to all casinos, is that in games called 'chance', the correct answers are inversely proportional to the amount wagered. That is to say, at low bets, numerous hits and at high bets, minimum hits.
Lo mejor de este casino es que los retiros se procesan pronto y en 2 o 3 días suelen llegar al banco. Lo peor pero que es común a todos los casinos es que en los juegos que llaman de 'azar' los aciertos son inversamente proporcionales al montante apostado. Es decir, a apuestas bajas aciertos numerosos y a apuestas altas mínimos aciertos.
fast withdrawals
Retiros rápidos
Games of chance are not such. Always conditioned by the amount of the bet.
Los juegos de azar no son tales. Siempre condicionados por el montante de la apuesta.
• 3 years ago
Bad casino!!! Fake bonus, they say that it gives 100% more free spins, but you only receive 100% of the deposit amount. I tried to play the free spins until they expired and I couldn't. Contacting support is stressful because there is no one to talk to you. The e-mails when they answer are always the same thing, the same recorded message, it does not help the customer at all. I lost the rounds and got no help and no response from the casino.
Casino ruim!!! Bônus falso, eles falam que da 100% mas giros grátis, porém só recebe 100% o valor do depósito. Tentei jogar os giros grátis até expirar e não consegui. Entrar em contato com o suporte é estressante pq não tem ninguém pra falar com vc. O e-mails quando respondem é sempre a mesma coisa, mesma mensagem gravada, não ajuda o cliente em nada. Perdi as rodadas e não obtive ajuda e nem resposta do casino.
The positive that the deposit amount is low
O positivo que o valor do deposito é baixo
fake bonus
Bônus falso
No support in chat
Sem atendimento no chat
Email always the same message does not help at all.
E-mail sempre a mesma mensagem não ajuda em nada.
• 4 years ago
I honestly didn’t know what I expected coming to a website called ‘Metal Casino’ but I admit, I like what I see. Great games, fun promotions, and exciting jackpot prizes.
Discussion
Metal Casino discussion
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