Mega Bonanza Casino Review

Player submited a redemption request and 3 days lated their account was closed. The casino informed the player their account was closed due to violation of Terms and Conditions, but did not provide any more details.

The casino is delaying redmption of 14,000$ jackpot win. The casino told the player to wait 10 days for the payment to be processed but after 10 days nothing happened. The casino then asked the player to verify their card. After the player provided the information the casino support kept telling them to wait for 24-48 hours again and again.

Player has been trying to redeem 500$ since 11-15-2025. The casino kept asking for bank information, which the player already sent. The casino did not give a reason for this delay and just kept asking for bank information.

A player requested two withdrawals from Mega Bonanza Casino on December 12, 2024, but after 56 days no payment has been received. Despite emailing or using live chat every few days, the player kept receiving identical responses citing high redemption volumes and internal issues. Although a previous $1,600 withdrawal was processed in 10 days, these two redemptions remained unresolved despite multiple promises of escalation. The player criticized casino's poor organization and communication. The complaint was left without any response from the casino.

A player reported difficulty redeeming large winnings at Mega Bonanza Casino. After submitting proof of deposits and bank account ownership, the casino requested verification of the payment method. The player explained they use Apple Pay, which shows different last digits than the physical card, and provided bank statements as proof. Despite complying, two withdrawal requests—initially for $12,000 and $7,000—were declined and returned to the account. The casino didn't respond to the complaint and it was closed as unresolved.

A player encountered a withdrawal issue with Mega Bonanza Casino. He reported that the casino requested another KYC verification, even though he had already submitted the required documents for a previous successful redemption. The withdrawal request was rejected, and the casino did not respond to his complaint.

The player from Texas had requested a withdrawal three weeks prior, consisting of two redemptions of $100 and $250, but had not received the funds. Despite multiple communications with Customer Service, he continued to receive the same response regarding the delay. We ultimately closed the complaint due to his absence of response to inquiries and reminders. The player was informed that he could reopen the complaint in the future if he chose to resume communication.

The player contacted Mega Bonanza Casino multiple times regarding a redemption request from December 10, 2024, which had been pending for nearly a month. Each inquiry received the same response that it was under review. Despite the casino's claim of processing payouts within 10 business days, the player noticed others received their funds faster and grew skeptical about the site’s practices. The casino didn't react to the complaint.