Horrible service, it’s now been more than a week since my withdrawal was approved and the processing began. I had requested it on 559 am last Thursday morning. Today it’s now 448 pm on Thursday 8/27 and my withdrawal still hasn’t been processed by the casino! I was told it would be processed between 3-5 business days! I was told by a representative with the casino that yesterday was the fifth business day. So today is the 6th business day, but my withdrawal still shows that the casino hasn’t processed the transaction yet!
Yesterday I was told by a representative that it was the 5th day, making today the 6th day but I’m still waiting for the transaction to be actually processed
I want to know how I can escalate my complaint to someone on the corporate side of the business, I’m past being told to be patient.
- Delayed withdrawal processing times
- Horrible customer service
























