Michaela S.
10/2026
Michaela S.
10/2026
Read our Luna Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.
In this review, we break down Luna Casino. Our independent team used our casino review methodology to look at what stands out and what falls short. Our analysts went through the casino's Terms and Conditions, licenses, player complaints, support, and limits one by one. This helped them place this casino on a scale from safe and legit to a clear scam.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Our review gave Luna Casino an Above average Safety Index of 7.7. It is a fair choice, but better options are available. Find out if Luna Casino is the right casino for you by reading the rest of our review.
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Luna Casino, we have looked closely into the Terms and Conditions of Luna Casino and reviewed them. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.
Luna Casino is a big online casino based on our estimates or collected information. Considering its size, this casino has a low sum of disputed winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
Based on our findings, no important casino blacklists feature Luna Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
All in all, when combined with other factors that come into play in our review, Luna Casino has landed an Above average Safety Index of 7.7. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Luna Casino to be somewhat unfair.
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 1 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 947 black points in total, out of which 947 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected reviews from 2 players, Luna Casino does not have a User satisfaction score yet. To view the casino's user reviews, navigate to the User reviews part of this page.
Luna Casino has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino according to our classifications.
Luna Casino is licensed by Dirección General de Ordenación del Juego in Spain.
Luna Casino supports 6 deposit methods. This includes: Mastercard, VISA, PayPal, PaySafe, Bank transfer, ApplePay.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
| Withdrawal limits | Win limits |
|---|---|
| Unlimited | No win limit |
"We factor in customer support quality and language options as key data points whenever we review an online casino." The options available at Luna Casino can be seen in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
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| Spanish | |
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Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is something we value highly, as it can help you sort out any issues at Luna Casino. This includes potential difficulties with your account, withdrawals, and more. We would say Luna Casino has a good customer support based on the responses we have received during our testing.
Players can enjoy these types of casino games at Luna Casino: Slots, Roulette, Blackjack, Bingo, Jackpot games, Live games, Craps and dice, Keno, Crash games, Other games, Live roulette.
Casino games supplied by 34 game providers are available. This includes NetEnt, Playtech, Play'n GO, Merkur Gaming, IGT, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Nextgen Gaming, ELK Studios, Evoplay, Eyecon, Bally's Corporation, Barcrest, Lightning Box, Williams Interactive, Inspired Gaming, Gameburger Studios, Slingo, Fantasma Games, MGA, Peter & Sons, Spribe, All For One Studios (ALL41), GVG (Green Valley Games), Spark Gaming, Games Global, Just For The Win, Light & Wonder, Foxium, Amusnet.
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
At present, there is 1 bonus from Luna Casino in our database:
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Luna Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
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Explore the game selection available at Luna Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
A selection of games from multiple game providers have been checked and NO fake games have been found.
Visit Gamecheck Profile
Browse all bonuses offered by Luna Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Unfortunately, it seems that Luna Casino does not offer any bonuses to players from your country.
Luna Casino offers a loyalty program. Here is what you can get for achieving a higher status:
Browse an overview of payment methods supported by Luna Casino, along with related limits and fees associated with transactions to or from your casino account.
Supported Fiat currencies.
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
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