Luna Casino Review

This review of Luna Casino covers the full picture. We used our casino review process to weigh up what it does well against where it falls short. The casino's Terms and Conditions, licenses, player complaints, support, and limits were all reviewed by our team. Based on these factors, they worked out where this casino stands from safe and legit to a scam.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Luna Casino scored an Above average Safety Index of 7.6. This puts it in good shape for fairness and safety, though some casinos rank higher. Continue reading our Luna Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index of Luna Casino – Is it fair and safe?

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Luna Casino review, we extensively examined and analyzed the Terms and Conditions of Luna Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.

According to our approximate calculation or collected information, Luna Casino is a large online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

As far as we are aware, no relevant casino blacklists mention Luna Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

Taking into account all factors in our review, Luna Casino has scored a Safety Index of 7.6, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.

Our Luna Casino T&Cs review

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Luna Casino to be somewhat unfair.

Player complaints about Luna Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We currently have 1 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 947 black points in total, out of which 947 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Luna Casino user feedback and reviews evaluated

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 5 reviews, and we have only received 2 player reviews so far. The reviews submitted by users are available in the 'User reviews' segment of this page.

Licenses and company data

Luna Casino has estimated annual revenues higher than $5,000,000. Based on the revenues, we consider it to be a medium-sized online casino.

Luna Casino has been granted a gambling license in Denmark issued by Spillemyndigheden .

Payment methods, win and withdrawal limits

Luna Casino supports 8 payment options. This includes: Skrill, Payz (ecoPayz) , VISA, Mastercard, Trustly Pay, PayPal, ApplePay, MobilePay.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Available language options and customer support

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The language and support options at Luna Casino are shown in the table below.

Language	Website	Customer support	Live chat
English
Danish

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Luna Casino, managing your account, withdrawals, or other matters. We would say Luna Casino has an average customer support based on the responses we have received during our testing.

Slots and casino games at Luna Casino

Luna Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Scratch cards, Other games, Live shows, Live baccarat, Live blackjack, Other live games, Live poker, Live roulette.

Casino games from 45 game providers are offered. This includes NetEnt, Apricot (Microgaming), Playtech, Play'n GO, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Nextgen Gaming, ELK Studios, Push Gaming, Eyecon, Bally's Corporation, Barcrest, Wazdan, Lightning Box, 1X2 Gaming, Iron Dog Studio, Williams Interactive, Relax Gaming, Gameburger Studios, Switch Studios, Fantasma Games, Max Win Gaming, Crucible Gaming, Shuffle Master, Peter & Sons, Trigger Button Studios, All For One Studios (ALL41), GVG (Green Valley Games), Games Global, Just For The Win, Bitpunch, Light & Wonder, Foxium, Curious Games, Four Leaf Gaming, 4ThePlayer, Print Studios, Amusnet, Reel Play.

Bonuses and codes offered by Luna Casino

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.

We currently have 1 bonus from Luna Casino in our database:

• 100% up to 500 kr.

Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.