Our expert casino review team has carefully analysed Lucy Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Lucy Casino has an Above average Safety Index that sits at 7.6, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Continue reading our Lucy Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Lucy Casino, we have looked closely into the Terms and Conditions of Lucy Casino and reviewed them. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.
Based on our estimates or gathered data, Lucy Casino is a medium-sized online casino. Considering its size, this casino has a low sum of disputed winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
Based on our findings, no important casino blacklists feature Lucy Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
All in all, when combined with other factors that come into play in our review, Lucy Casino has landed an Above average Safety Index of 7.6. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Lucy Casino to be mostly fair.
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 0 complaints directly about this casino in our database, as well as 4 complaints about other casinos related to it. Because of these complaints, we've given this casino 210 black points in total, out of which 210 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 10 or more reviews. Since we have only collected a review from one player, Lucy Casino does not have a User satisfaction score yet. To view the casino's user reviews, navigate to the User reviews part of this page.
Lucy Casino has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
Lucy Casino was licensed by regulatory authorities in these specific countries or geographic areas: United Kingdom (United Kingdom Gambling Commission), Alderney (Alderney Gambling Control Commission).
Lucy Casino supports 9 deposit methods. This includes: Skrill, Neteller, PaysafeCard, Mastercard, VISA Debit, PayPal, Maestro, Skrill 1-Tap, PayByMobile.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
| Withdrawal limits | Win limits |
|---|---|
| Unlimited in EUR | No win limit |
| Unlimited in GBP | |
| Unlimited in NZD |
When reviewing online casinos, we collect information about their customer support and language options. The options available at Lucy Casino can be seen in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
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Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Lucy Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Lucy Casino as average.
Players can enjoy these types of casino games at Lucy Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Jackpot games, Live games, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 86 game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Realtime Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, WMS, Playson, Eyecon, Barcrest, Wazdan, Lightning Box, Red Rake Gaming, Leander Games, 1X2 Network, Booming Games, Iron Dog Studio, Realistic Games, Ash Gaming, Inspired Gaming, Jelly, PearFiction Studios, Ino Games, Oros Gaming, Prospect Gaming, Half Pixel Studios, Playzido, S Gaming, Atomic City, Indigo Magic, Wishbone, Slingshot Studios, Backseat Gaming, Alchemy Gaming, G Games, Nailed it! Games, Fortune Factory Studios, All For One Studios (ALL41), Gamomat, Bell-Fruit Games, Northern Lights Gaming, On Air Entertainment, RAW iGaming, Bang Bang Games, Pixiu Gaming, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, Reel Play, Gameburger Studios, Real Dealer Studios, Games Inc., Switch Studios, Atlantic Digital, Reel Kingdom, Neon Valley Studios, Max Win Gaming, Skywind Group, King Show Games, RTG Slots, SpinPlay Games, Gold Coin Studios, Fat Panda, Hammertime, Aurum Signature Studios, Design Works Gaming (DWG), Games Global, Just For The Win, Gaming Realms, Light & Wonder, Golden Rock Studios, Rarestone gaming, Snowborn Games, Rogue Gaming, Epic Industries, Stormcraft Studios, Red7, Hacksaw Gaming, AreaVegas.
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 4 bonuses offered by Lucy Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Browse all bonuses offered by Lucy Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Lucy Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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