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HomeOnline casinosLuckystar Casino review
Luckystar Casino review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
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Payment methods
Show all (50)
  • Skrill
  • Neteller
  • PaysafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Giropay
  • POLi
Withdrawal limits
 per month
$100,000
 per week
$21,000
Versus Odds B.V.
2016
> $1,000,000
OverviewBonusesUser reviews118Safety Index explainedDiscussion3Payment methods50

Luckystar Casino Review

Our independent casino review team has taken a detailed look at Luckystar Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Although Luckystar Casino scored an Above average Safety Index of 6.7, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Proceed with reading our Luckystar Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Fairness and safety of Luckystar Casino

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Luckystar Casino, we read and assessed Terms and Conditions of Luckystar Casino in-depth. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.

According to our approximate calculation or collected information, Luckystar Casino is an average-sized online casino. In proportion to its size, it has received complaints with an average total value of disputed winnings. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

As far as we know, no relevant casino blacklists include Luckystar Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

In our comprehensive review of all relevant aspects, Luckystar Casino has attained an Above average Safety Index of 6.7. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.

Note: As far as we are aware, Luckystar Casino is interconnected with 4 other online casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Luckystar Casino.

Luckystar Casino Terms and Conditions

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Luckystar Casino to be somewhat unfair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Player complaints about Luckystar Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 4 complaints directly about this casino in our database, as well as 6 complaints about other casinos related to it. Because of these complaints, we've given this casino 990 black points in total, out of which 463 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Luckystar Casino user feedback and reviews

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

The user satisfaction feedback of Luckystar Casino shared by 118 users has resulted in a Mixed User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Luckystar Casino company data and licenses

Luckystar Casino is owned by Versus Odds B.V. and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.

Luckystar Casino has a gambling license issued by Curaçao Gaming Control Board in Curaçao.

Win and withdrawal limits, payment options

Luckystar Casino accepts deposits via 50 payment methods. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, POLi, Giropay, INSTADEBIT, eps-Überweisung, Multibanco, Neosurf, Bitcoin (BTC), AstroPay, idebit, Wire-transfer, Bank transfer, ApplePay, Yaspa, MuchBetter, PayID, Unified Payments Interface (UPI), eZeeWallet, Contiant, Jeton, PIX, Google Pay, Jeton Cash, Banco Safra, Banco Banrisul, MiFinity, Revolut, Cashlib, Instant Payments by Citadel, MB Way, Sicredi, Klarna, Pay by Bank, Rapid Transfer, Caixa, Banco Original, Monero (XMR), Tron (TRX), Tether (USDT), Ethereum (ETH), Litecoin (LTC), Dogecoin (DOGE), Interac, Ripple (XRP), Binance Coin (BNB).

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
USD 21,000 per week No win limit
USD 100,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at Luckystar Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Luckystar Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Luckystar Casino to be good.

Luckystar Casino slots and casino games

Luckystar Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Games from 83 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Realtime Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Evoplay, Ezugi, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Red Rake Gaming, Spinomenal, Booming Games, Tom Horn, Iron Dog Studio, Booongo (BNG), MrSlotty, Relax Gaming, Betgames, Lucky Games, Felt Gaming, Amigo Gaming, G Games, Twain Sport, Betixon, OneTouch, Kiron Interactive, Arcadem, Revolver Gaming, CT Gaming, On Air Entertainment, Reevo, Foxium, OneGame, Dragon Gaming, Mascot Gaming, SlotMill, Amusnet, VoltEnt, Ela Games, Espresso Games, Synot Games, Fugaso, Felix Gaming, Skywind Group, Stakelogic, Caleta Gaming, NSoft, AvatarUX, Fazi, upgaming, Casimi Gaming, 3 Oaks Gaming, Gamzix, LiveG24, Kalamba Games, Popiplay, Games Global, Just For The Win, PatePlay, Vibra Gaming, Hacksaw Gaming, Ruby Play, Asia Gaming.

Luckystar Casino bonuses and promo codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. In 'Bonuses' section of this review, you'll currently find 5 bonuses from Luckystar Casino based on the data from our database.

Note: In case you are looking for more information about this casino's bonus offers, visit our Luckystar Casino bonuses page.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (50)
  • Skrill
  • Neteller
  • PaysafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Giropay
  • POLi
Withdrawal limits
 per month
$100,000
 per week
$21,000

Games

Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
English customer support
English live chat

Game providers

Show all (83)
  • Realtime Gaming
  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Novomatic
  • Playtech
  • Apricot (Microgaming)

Casino screenshots

luckystar_casino_homepage_desktop
luckystar_casino_game_gallery_desktop
luckystar_casino_promotions_desktop
luckystar_casino_promotions_mobile

Positives

  • Very friendly support
  • Simple and clean website design
  • Huge selection of game providers
  • Live dealer games are available

Negatives

  • Limited responsible gaming options
  • The minimum withdrawal amount processed via Wire Transfer is 500 USD/EUR
  • Casino supports only one language
Casino Bonuses

Luckystar Casino bonuses

Browse all bonuses offered by Luckystar Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (118)

User reviews of Luckystar Casino

This is a place to share experience with Luckystar Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 118 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 5 months ago
Use to love playing there until they start to stall my withdrawals. No explanations from customer chat and no response from emails sent. Waited 8 days and my withdrawals still waiting for it to be processed!
  • Used to be a good casino
  • Payment delays
  • No transparency
  • Still waiting for my withdrawals after 8 days
  • VIP player but not service at all
  • Stalling payments without explanations
• 2 years ago
I like versus casinos, this one is the exception!
Very bad experience with this casino.
On my first deposit, while playing, at 0.20 cts, there was a bug and I found myself playing a $40 spin! I hadn't touched anything!
I was also a bonus. So I went to see them in the chat to tell them. Anyway, I had almost nothing left. So I lost my first deposit because of this problem.
I nevertheless decide to make a deposit again with the 2nd bonus.
Every time I play at a new casino, I read the terms and conditions carefully.
And then I go into the chat, make sure of the details. Which I did with this one.
Before my first deposit I read the T&Cs, I went into the chat to ask them if the games prohibited under the bonuses were automatically blocked. Because I no longer want to play in casinos where they are not automatically blocked.
The support response: "yes the games are blocked automatically, you don't have to worry about it".
I'm going to check the T&C for the list of banned games to make sure that the ones I like to play aren't all blocked, because I play a lot of megaways.
Very few games I play were banned.
During my 2nd deposit, just like the first, I start playing several megaways.
Then looking at the games, I realize that no game is blocked anymore. I think it's a bug. I'll tell them in the chat.
The agent also notices that this is not normal. he asks me to try a banned game for verification, I ask him to name one, he tells me "any megaways, all megaways are prohibited".
From there I realize that not only were the games no longer blocked but they had also changed the list of prohibited games, which was not there even the day before!
they added "all megaways" to the list.
The same day I made a nice win on a megaways!
Anyway, I sent them an email for explanations. Not only did I get no explanation, but even worse, they lied to me.
And obviously my victory was canceled.
So be very careful with this casino, they can, at their discretion, unblock all games and change the list of blocked games while you play! if you have made a gain in the meantime on a game, it will be canceled! It's a scam! I had never seen such a thing before!
I asked for my account to be closed because I would never set foot there again! of course they didn't close my account!
  • Banned games with bonus unblock
  • Changed the list of banned games
  • Scam
• 2 years ago
Not a good casino when you're playing their promotion bonus. Their terms and conditions are in fine prints and their customer service people couldn't even give you clarity because they don't even know! Never ever play with their promotion bonus...just stay away!!
  • just the same as other casinos
  • clarity on terms, conditions and their policies
  • terms, conditions and policies in their favour
• 3 years ago
This is a scam I won $4000 only played with my money and they said I had to big of bets and DIDN'T PAY didn't see the money SCAM SCAM SCAM
  • Scam don't waste your money they don't pay
  • Scam don't waist your money they don't pay
• 3 years ago
So deposited .. played … decided to take my deposit back out… sent all verification info over… keep declining the extra PayPal info even as it’s what they ask for… ask for the card to show deposit on PayPal.. I’ve done that .. but keep declining!!

Don’t use this casino.. as once they have your money they will make your life so hard to get it out!!!
• 3 years ago
Luckystar casino initially provided a bonus, but if they wanted to withdraw it, they canceled it, arguing that the bonus does not apply to citizens of Ukraine. When registering, the country of residence was indicated - Ukraine. at the first opportunity, the casino will try to take your money. I advise you to avoid this casino!
• 4 years ago
Good selection of games, friendly support staff but after reaching 'GOLD' VIP status luckystar still stalls and draws out the payment of any larger wins for longer then necessary with the intention that i might play my winnings back through and lose them so they dont have to pay.
They claim vip members get priority withdrawal time and a larger daily withdrawal limit but in practice this is simply not the case. Having deposited over $100k over the last year and a half you would think that on the rare occasions where i actually won that they would just promptly pay my winnings out, not stall me and hope i blow it back through.
As is no doubt a common theme in the industry, just another unscrupulous company greedy to take out money and give nothing back
Safety Index explained

Safety Index of Luckystar Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Luckystar Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average6.7/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • Use of the Martingale betting strategy may result in confiscated winnings
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Playing restricted games while wagering bonuses may forfeit bonus balances
    T&C copied from the casino's website (in English):
    T&C copied from the casino's website (in English):
    Read more
  • Detection of some basic betting techniques may result in confiscated winnings
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Read more

Complaints about Luckystar Casino and related casinos

(19)
19All0Opened10Unresolved0Resolved9Rejected

Complaints directly about Luckystar Casino

Complaints about related 777Bay Casino (5)

Show more complaints (+9)
Discussion

Luckystar Casino Discussion

Discuss anything related to Luckystar Casino with other players, share your opinion, or get answers to your questions.

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Payment methods

Luckystar Casino payment methods

SkrillNetellerPaysafeCardPayz (ecoPayz) VISAMastercardGiropayPOLiINSTADEBITeps-ÜberweisungMultibancoNeosurfBitcoin (BTC)AstroPayidebitWire-transferBank transferApplePayRevolutCashlibCaixaBanco OriginalRapid TransferSicrediKlarnaBanco SafraBanco BanrisulPay by BankLitecoin (LTC)Monero (XMR)Tron (TRX)Ethereum (ETH)Dogecoin (DOGE)Tether (USDT)Ripple (XRP)Binance Coin (BNB)InteracContiantPIXGoogle PayYaspaUnified Payments Interface (UPI)eZeeWalletInstant Payments by CitadelMB WayMiFinityJeton CashMuchBetterJetonPayID

Currencies

USD, CAD, EUR, AUD, BRL
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