09/2023
09/2023
Luckynova Casino has been closed and no longer operates.
Here is what we found when we reviewed Luckynova Casino. Our experts used our casino review methodology to check what the casino gets right and where it could do more. Every key factor (the casino's Terms and Conditions, licenses, player complaints, support, and limits) was considered by our team. This helped them work out how safe and legit this casino is.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A high Safety Index is a good sign that you can play and get your winnings paid out with ease. Luckynova Casino scored a Below average Safety Index of 6.3, indicating below-the-average safety and fairness, making it a less than ideal choice in terms of the evaluated factors. Read on in our Luckynova Casino review to find out whether this casino is a good fit for you.
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Luckynova Casino review, we extensively examined and analyzed the Terms and Conditions of Luckynova Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Considering our estimates and the factual data we have collected, Luckynova Casino appears to be an average-sized online casino. This casino has a high value of denied payouts in player complaints with respect to its size. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we are aware, no relevant casino blacklists mention Luckynova Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
In our comprehensive review of all relevant aspects, Luckynova Casino has attained a Below average Safety Index of 6.3. This casino is not a good fit for players in search of an online casino that is committed to fairness.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Luckynova Casino during our review.
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 0 complaints directly about this casino in our database, as well as 5 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,220 black points in total, out of which 2,220 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 5 reviews, and we have only received 2 player reviews so far. The reviews submitted by users are available in the 'User reviews' segment of this page.
Luckynova Casino is owned by True Flip Gaming Ltd and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.
Luckynova Casino has been granted a gambling license in Malta issued by Malta Gaming Authority.
Luckynova Casino supports 17 payment options. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, Trustly Pay, Neosurf, Maestro, Bank transfer, Flexepin, Jeton, MuchBetter, MiFinity, Rapid Transfer, Interac, Klarna.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 5,000 per week | No win limit |
| EUR 20,000 per month |
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at Luckynova Casino in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
24/7 |
| Portuguese | |
|
24/7 |
| German | |
|
24/7 |
| Finnish | |
|
24/7 |
| French | |
|
24/7 |
| Norwegian | |
|
24/7 |
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Luckynova Casino, managing your account, withdrawals, or other matters. Luckynova Casino has a good customer support, judging by the results of our testing.
Luckynova Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Craps and dice, Other card games, Crash games, Other games.
Casino games from 20 game providers are offered. This includes Nolimit City, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Betsoft Gaming, Playson, ELK Studios, Push Gaming, BGaming, Wazdan, Spinomenal, Tom Horn, Relax Gaming, Genii, TrueLab Games, Retro Gaming, Spribe.
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
Currently, our database has the following 3 bonuses from Luckynova Casino:
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Luckynova Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
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