HomeOnline CasinosLuckyKong Casino Review
LuckyKong Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
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Payment methods
Show all (13)
  • VISA
  • Mastercard
  • Bitcoin (BTC)
  • AstroPay
  • Bank transfer
  • Litecoin (LTC)
  • Dogecoin (XDG)
  • Bitcoin Cash (BCH)
Withdrawal limits
 per month
Can$10,000
 per week
Can$5,000
 per day
Can$1,000
Happy Players N.V.
2021
< $1,000,000
OverviewBonusesUser reviews22Safety Index explainedDiscussion3Payment methods13
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LuckyKong Casino Review

Our independent casino review team has taken a detailed look at LuckyKong Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Although LuckyKong Casino scored an Above average Safety Index of 7.9, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Keep reading our LuckyKong Casino review to learn more about this casino and decide whether it is a good choice for you.

Fairness and safety of LuckyKong Casino

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our LuckyKong Casino review, we extensively examined and analyzed the Terms and Conditions of LuckyKong Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.

Based upon our estimates and collected information, we consider LuckyKong Casino one of smaller online casinos . Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

As far as we know, no relevant casino blacklists include LuckyKong Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

In our comprehensive review of all relevant aspects, LuckyKong Casino has attained an Above average Safety Index of 7.9. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.

LuckyKong Casino Terms and Conditions

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of LuckyKong Casino during our review.

Player complaints about LuckyKong Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We have found no relevant complaints about this casino.

LuckyKong Casino user feedback and reviews

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Judging by the 21 user reviews given to LuckyKong Casino, it has a Good User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

LuckyKong Casino company data and licenses

LuckyKong Casino is owned by Happy Players N.V. and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.

As far as we know, LuckyKong Casino does not have a gambling license.

Win and withdrawal limits, payment options

LuckyKong Casino accepts deposits via 13 payment methods. This includes: VISA, Mastercard, Bitcoin (BTC), AstroPay, Bank transfer, Tether (USDT), MiFinity, Interac, Interac e-Transfer, Litecoin (LTC), Dogecoin (XDG), Bitcoin Cash (BCH), Ethereum (ETH).

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
EUR 1,000 per day No win limit
EUR 5,000 per week
EUR 10,000 per month
CAD 1,000 per day
CAD 5,000 per week
CAD 10,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. In the table below, you can see an overview of language options at LuckyKong Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at LuckyKong Casino, account management, withdrawal process, etc. We would say LuckyKong Casino has an average customer support based on the responses we have received during our testing.

LuckyKong Casino slots and casino games

LuckyKong Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Games from 60 casino game providers are available. This includes NetEnt, Apricot (Microgaming), Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Evoplay, BGaming, Endorphina, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Spinomenal, Rabcat, Booming Games, Tom Horn, Belatra Games, Relax Gaming, Ainsworth, Smartsoft Gaming, Platipus, Macaw Gaming, Spadegaming, NetGaming, Elbet, Spribe, OneTouch, Revolver Gaming, Casino Technology, Triple Profits Games (TPG), TrueLab Games, DLV, Betsolutions, Mascot Gaming, Vivo Gaming, Zeus Play, Real Dealer Studios, Skywind Group, Caleta Gaming, RTG Slots, 3 Oaks Gaming, Gamzix, Betradar, Just For The Win, Hacksaw Gaming, EURASIAN Gaming, Netgame, Elysium Game Studio, Ka Gaming.

Bonuses and codes offered by LuckyKong Casino

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 2 bonuses from LuckyKong Casino in our database, which you can find in the 'Bonuses' part of this review.

Note: In case you are looking for more information about this casino's bonus offers, visit our LuckyKong Casino bonuses page.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (13)
  • VISA
  • Mastercard
  • Bitcoin (BTC)
  • AstroPay
  • Bank transfer
  • Litecoin (LTC)
  • Dogecoin (XDG)
  • Bitcoin Cash (BCH)
Withdrawal limits
 per month
Can$10,000
 per week
Can$5,000
 per day
Can$1,000

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
English customer support
English live chat

Game providers
Show all (60)

  • NetEnt
  • Betsoft Gaming
  • Pragmatic Play
  • Apricot (Microgaming)
  • ELK Studios
  • Big Time Gaming
  • Yggdrasil Gaming
  • Tom Horn
CASINO SCREENSHOTS
luckykong_casino_homepage_desktop
luckykong_casino_game_gallery_desktop
luckykong_casino_promotions_desktop
luckykong_casino_homepage_mobile
luckykong_casino_game_gallery_mobile
luckykong_casino_promotions_mobile

Positives

  • Deposits and withdrawals in cryptocurrencies are available
  • Extensive collection of games from multiple providers
  • Live chat support is available 24/7
  • Live dealer games are available

Negatives

  • Not all game providers are available for all countries
  • Not all payment methods are available for all countries

Interesting facts

  • Small international casino
  • All deposits need to be wagered 1x before withdrawal
  • Average monthly withdrawal limit
Author & Guarantor: Jana Kopecká Last updated: 03 Sep 2024 Anything incorrect or missing? Let me know
Casino Bonuses

LuckyKong Casino bonuses

Browse all bonuses offered by LuckyKong Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (22)

User reviews of LuckyKong Casino

This is a place to share experience with LuckyKong Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Great

Rated by 22 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

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Casino Guru

We want players to understand gambling.

• 3 days ago
I’m having a great time at Lucky Kong Casino! It’s fully licensed, which gives me peace of mind knowing my money is safe. There are tons of games to explore, and I’m always discovering something new. The deposit and withdrawal process is incredibly fast, and the verification is easy to complete. I’ve had so much fun, and I’d definitely recommend Lucky Kong Casino to anyone who wants a secure and entertaining place to play.
• 1 year ago
Awesome casino with professional support and quick withdrawals. It is allowed to use VPN here so I was able to access some cool games, otherwise not accessible from my location. I play here for a very long time and my deposits and winnings are very well balanced, happy to continue being a customer
  • VPN allowed
  • win win win win :))))
• 1 year ago
Nowadays, most casinos have pretty identical game offerings, so choosing a favorite casino comes down to what I believe is most crucial for every player: bonuses and customer care. I'd like to note that Luckykong's customer service is excellent, the verification was swift, and the withdrawal (in the amount of over 9000 CAD) was processed instantly. Overall, I would recommend this casino to any new player, you can sign up with confidence because my experience there was flawless.
  • Large game offering
  • Responsive customer support
  • Quick verification
  • Quick withdrawals
  • None really
• 1 year ago
The best casino I've played, excellent support and very fast payouts. A huge selection of new slots. They always offer something new and fun so I never get bored. The website is very mobile friendly, which is very important to me.
  • Good customer service
  • Fast payouts
  • Huge selection of new slots
  • Mobile friendly
  • Actually nothing
• 1 year ago
Can not recommend this casino €20 deposited on 10 and 20 cents bet not 1x free spins. That's why I can't rate the rtp. You can't close an account via live chat despite a gambling addiction - very dubious
  • Unfortunately I have nothing positive to report
  • Live chat incompetent
  • Bad game selection in Germany
  • Feels manipulated
LuckyKong Casino
Dear player, I looked up your account and I can see you have not received ANY bonuses or freespins because during first deposit you selected that you do not wish to receive welcome bonus. In this case how can you rate our freespins if you never played any? You sent us an angry email asking to close your account and calling us scammers for no reason - it is a good practice to ask customer what is wrong first, so we did ask you but because we never received a response your account was closed
• 1 year ago
Very good support with email & chat
But NO BANK CARDS (mastercard & visa) for deposits = Tragic for casino
  • Very good support
  • NO BANK CARDS for DEPOSIT
LuckyKong Casino
Dear player, the bank cards are available. Possibly you tried to deposit in a short time frame when there were some technical problems.
• 1 year ago
I have been playing here for a few weeks now. I usually log in on the weekends for a quick relaxing session. So far, I have deposited around 500 EUR, so I have some experience with this casino. My withdrawals outnumber my deposits slightly, the first time I requested a withdrawal, I was asked to upload the usual documents (ID, bill), and the verification was very quick, followed by a withdrawal - all in around 15 minutes. I like some specific slots, and this casino has all my favorite games (which is not usually the case in other casinos). I had a glitch with my bonus once. I contacted support, and the issue was very quickly and politely resolved. Overall, I am very happy to be a player here, and I would recommend this casino to everyone.
• 1 year ago
This casino doesn't even deserve one star. Deposited without a bonus, ate the money like nothing. The selection of games is below standard, most of which you can't play, of course they collect heavily!!! Had 10 freespins in the game Sun of Egypt, everything was 0 spins, so I can do without it. I don't feel like playing anymore. The support is a bot, personally there is none. RTP below 5%, I've requested account closure....this smells like a scam!!!
The bonuswheel is a laughingstock!!!!
Not recommendable!!!!!!

Answer to the statement from the casino: I played a maximum of 15 minutes!!!! If you look correctly, the stay in the casino wasn't even 1 hour, so?????2. After my complaint, there was an e-mail contact but no live help, the bot keeps dropping out. Your flimsy excuses scream to heaven.
  • Absolutely nothing
  • Little game selection
  • RTP=0
  • No live chat just a bot
LuckyKong Casino
Dear player, your review is really unfair. You deposited 50 EUR and played with this money for over 1 hour, looks like a decent fun for this deposit. You asked us to refund your deposit because you did not win much, of course we refused to honor your unjustified request. You played Pragmatic high volatility game, high volatility means you win bigger amounts but not so often, our amazing support tried really hard to explain this to you yesterday. We have more than 80 game providers now, every provider that supports German market is enabled for you
• 2 years ago
I started playing in this casino in september, I play quite a lot and until now I have withdrawn more than I deposited - very happy with that :-) In terms of interface and overall feeling LuckyKong is very fresh, does not feel like another run of the mill casino. I enjoy my time, I receive quite a lot of bonuses by email and sms so I am entertained all the time. Oh I forgot to add that verification was quick and that I am receiving withdrawals in a timely manner, usually the same day

  • I can play all my favorite games
  • Good interface
  • Works perfectly on my mobile phone
  • I am winning more than loosing
• 2 years ago
Very boring casino. Have tried several slots, the money disappears so quickly there is no fun. Like any other new, run-of-the-mill, standard casino, this one is out to take every penny out of the player's pocket. Who cares. The casino ends up on my blacklist, there are many that are a lot better.
  • Nice site
  • Unfortunately nothing
  • Bad RTP
  • Boring
  • Support can't do anything
LuckyKong Casino
Hello
We sincerely apologize for any inconvenience you may have experienced.
At Lucky Kong, player satisfaction is something we take very seriously
Do not hesitate to reach out and let us know how we can make things right.
We are ready to fully or partially refund your deposit
• 2 years ago
The signup was very easy, I deposited with BTC and received promised welcome bonus, selection of games is huge, customer support was always available and I was able to make a withdrawal almost instantly (through BTC as well). Most importantly I received a bunch of extra bonuses during my gameplay, I am very happy with this casino so far.
  • Extra bonuses during gameplay
  • Fast withdrawal
  • No Finnish chat
• 2 years ago
A friend of mine recommended this casino because he said he was very lucky here. I was lucky too and I won a substantial amount. My account was verified in literally 10 minutes and the withdrawal arrived within an hour, I will definitely recommend this casino further.
  • Lucky for me :)
  • Good support
  • Fast withdrawal
• 2 years ago
Great games, lots of winnings, but BE CAREFUL with payouts, there are only three options - Astropay, Bitcoin, Myfiniti!!!! Otherwise all good, ah and you wait for the money
  • Withdrawal Options
Safety Index explained

Safety Index of LuckyKong Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of LuckyKong Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.9/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

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Complaints about LuckyKong Casino and related casinos (6)

6All1Opened0Not solved0Solved5Rejected

Complaints directly about LuckyKong Casino

Discussion

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Payment methods

LuckyKong Casino payment methods

Currencies
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