HomeOnline casinosLuckyKong Casino Review

LuckyKong Casino Review

avatarMiram G.
Last updated 07/2026
Safety Index
4.2
User feedbackGood
12 reviews
avatarMiram G.
Last updated 07/2026

Read our LuckyKong Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio
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Pros and cons

  • Deposits and withdrawals via cryptocurrencies
  • Live chat support is available 24/7
  • Many restricted countries
  • Limited responsible gaming options
  • Not all game providers are available for all countries

Casino screenshots

luckykong_casino_homepage_desktop
luckykong_casino_game_gallery_desktop
luckykong_casino_promotions_desktop
luckykong_casino_homepage_mobile
luckykong_casino_game_gallery_mobile
luckykong_casino_promotions_mobile

LuckyKong Casino Review

Our independent casino review team has taken a detailed look at LuckyKong Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

The review data forms the basis for our Safety Index score, which is our way of rating how safe and fair an online casino is. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. In our review, LuckyKong Casino showed gaps in key areas. This led to a Low Safety Index of 4.2. Proceed with reading our LuckyKong Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Fairness and safety of LuckyKong Casino

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our LuckyKong Casino review, we extensively examined and analyzed the Terms and Conditions of LuckyKong Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.

Considering our estimates and the factual data we have collected, LuckyKong Casino appears to be a small to average-sized online casino. In relation to its size, it has a high value of withheld winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

As far as we know, no relevant casino blacklists include LuckyKong Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

All of that, together with other factors considered in our review, has resulted in LuckyKong Casino having a Safety Index of 4.2, which is a Low value. We advise players to avoid this casino and explore alternatives with a higher Safety Index.

LuckyKong Casino: Terms and Conditions

Our team goes through each casino's Terms and Conditions as part of our review to assess their fairness. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of LuckyKong Casino during our review.

Player complaints filed about LuckyKong Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 1,435 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

LuckyKong Casino user feedback and reviews

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Judging by the 12 user reviews given to LuckyKong Casino, it has a Good User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

LuckyKong Casino company data and licenses

LuckyKong Casino is owned by Happy Players LLC and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.

LuckyKong Casino holds licenses issued by licensing authorities in these countries or regions: Comoros (Anjouan Gaming), Curaçao (Gaming Curaçao).

Win and withdrawal limits, payment options

LuckyKong Casino accepts deposits via 13 payment methods. This includes: VISA, Mastercard, Bitcoin (BTC), AstroPay, Bank transfer, Tether (USDT), Tron (TRX), Dogecoin (DOGE), Bitcoin Cash (BCH), Litecoin (LTC), Ethereum (ETH), Ripple (XRP), MiFinity.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
EUR 1,000 per day No win limit
EUR 5,000 per week
EUR 10,000 per month
CAD 1,000 per day
CAD 5,000 per week
CAD 10,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Languages and customer support options

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The language and support options at LuckyKong Casino are shown in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at LuckyKong Casino, your account, withdrawals, or anything else. Based on what we found in our tests, we rate the customer support at LuckyKong Casino as average.

LuckyKong Casino slots and casino games

LuckyKong Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, Other games, Crash games, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Games from 37 casino game providers are available. This includes Betsoft Gaming, Playson, Amatic, ELK Studios, Evoplay, BGaming, GameArt, Endorphina, Spinomenal, Tom Horn, Belatra Games, Smartsoft Gaming, Gamebeat, Platipus, Macaw Gaming, Caleta Gaming, Spadegaming, AvatarUX, Elbet, F*Bastards, Spribe, OneTouch, Gamzix, Kalamba Games, Betradar, Popiplay, Triple Profits Games (TPG), Betsolutions, Clawbuster, Mascot Gaming, Triple Cherry, Vivo Gaming, Hacksaw Gaming, EURASIAN (EA) Gaming, Zeus Play, Elysium Game Studio, Ka Gaming.

LuckyKong Casino bonus offers and codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

At present, there are 2 bonuses from LuckyKong Casino in our database, including:

  • 10 FREE SPINS on Dia de los Muertos, Mystic Buffalo
  • 100% up to C$500 and 200 extra spins

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.

Company info

  • Owner Happy Players LLC
  • Operator Happy Players LLC
  • Established 2021
  • Estimated annual revenues > $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of LuckyKong Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small to medium casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Bad
Total complaints: 8
Last updatedLast updated
  • Opened 0
  • Unresolved 2
  • Resolved 0
  • Rejected 6
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Negative
    Last updatedLast updated
    • Operates with a fake license

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    Games

    Explore the game selection available at LuckyKong Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

    Game types

    Slots
    Roulette
    Blackjack
    Betting
    Video poker
    Bingo
    Baccarat
    Jackpot games
    Live games
    Poker
    Craps and dice
    Keno
    Scratch cards
    eSports betting
    Crash games
    Available: 11 Not Available: 4
    Real Games
    Verified by Gamecheck

    Game providers

    Show all (37)
    • Betsoft Gaming
    • ELK Studios
    • Tom Horn
    • Evoplay
    • BGaming
    • GameArt
    • Endorphina

    LuckyKong Casino bonuses

    Browse all bonuses offered by LuckyKong Casino, including their no deposit bonus offers and first deposit welcome bonuses.

    No bonuses available for players from Ohio

    Unfortunately, it seems that LuckyKong Casino does not offer any bonuses to players from your country.

    Payments

    Browse an overview of payment methods supported by LuckyKong Casino, along with related limits and fees associated with transactions to or from your casino account.

    Payment methods

    Show all (13)
    • VISA
    • Mastercard
    • Bitcoin (BTC)
    • AstroPay
    • Bank transfer
    • Litecoin (LTC)
    • MiFinity

    Transaction limits

    Withdrawal limits
    C$10,000
     per month
    C$5,000
     per week
    C$1,000
     per day
    Win limits
    Unknown

    Currencies

    Traditional

    Supported Fiat currencies.

    CADEURINR

    Customer support

    Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

    Language options

    Website
    Available in 1 language
    English
    Live chat
    Available in 1 language
    English
    Customer support:
    Available in 1 language
    English
    Live chat rating
    Subpar
    Average response time: Instant
    Last updatedLast updated
    Date and tester
    Response time
    Rating
    13 Jul 2026
    Miram G.
    Instant
    Subpar
    20 Apr 2025
    Ayberk A.
    Not measured
    Subpar
    03 Sep 2024
    Jana K.
    Not measured
    Good
    08 Nov 2023
    Ayberk A.
    Not measured
    Subpar
    05 Jan 2023
    Natalia B.
    Not measured
    Subpar
    10 Aug 2022
    Tomas K.
    Not measured
    Subpar
    20 Dec 2021
    Natalia B.
    Not measured
    Subpar

    User reviews of LuckyKong Casino

    This is a place to share experience with LuckyKong Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Good

    Rated by 12 users

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.
    • 1 year ago
    Been trying to self exclude for a week. 8 emails...9 chat sessions. Lies from agents... lies on review sites. Account still open amd losing money
    Stay away.. bad ethics and practices on this site
    • Easy to deposit
    • Non respective of self exclusion rules
    • 2 years ago
    Awesome casino with professional support and quick withdrawals. It is allowed to use VPN here so I was able to access some cool games, otherwise not accessible from my location. I play here for a very long time and my deposits and winnings are very well balanced, happy to continue being a customer
    • VPN allowed
    • win win win win :))))
    • 2 years ago
    Nowadays, most casinos have pretty identical game offerings, so choosing a favorite casino comes down to what I believe is most crucial for every player: bonuses and customer care. I'd like to note that Luckykong's customer service is excellent, the verification was swift, and the withdrawal (in the amount of over 9000 CAD) was processed instantly. Overall, I would recommend this casino to any new player, you can sign up with confidence because my experience there was flawless.
    • Large game offering
    • Responsive customer support
    • Quick verification
    • Quick withdrawals
    • None really
    • 3 years ago
    The best casino I've played, excellent support and very fast payouts. A huge selection of new slots. They always offer something new and fun so I never get bored. The website is very mobile friendly, which is very important to me.
    • Good customer service
    • Fast payouts
    • Huge selection of new slots
    • Mobile friendly
    • Actually nothing
    • 3 years ago
    Can not recommend this casino €20 deposited on 10 and 20 cents bet not 1x free spins. That's why I can't rate the rtp. You can't close an account via live chat despite a gambling addiction - very dubious
    • Unfortunately I have nothing positive to report
    • Live chat incompetent
    • Bad game selection in Germany
    • Feels manipulated
    LuckyKong Casino
    Dear player, I looked up your account and I can see you have not received ANY bonuses or freespins because during first deposit you selected that you do not wish to receive welcome bonus. In this case how can you rate our freespins if you never played any? You sent us an angry email asking to close your account and calling us scammers for no reason - it is a good practice to ask customer what is wrong first, so we did ask you but because we never received a response your account was closed
    • 3 years ago
    Very good support with email & chat
    But NO BANK CARDS (mastercard & visa) for deposits = Tragic for casino
    • Very good support
    • NO BANK CARDS for DEPOSIT
    LuckyKong Casino
    Dear player, the bank cards are available. Possibly you tried to deposit in a short time frame when there were some technical problems.
    • 3 years ago
    I have been playing here for a few weeks now. I usually log in on the weekends for a quick relaxing session. So far, I have deposited around 500 EUR, so I have some experience with this casino. My withdrawals outnumber my deposits slightly, the first time I requested a withdrawal, I was asked to upload the usual documents (ID, bill), and the verification was very quick, followed by a withdrawal - all in around 15 minutes. I like some specific slots, and this casino has all my favorite games (which is not usually the case in other casinos). I had a glitch with my bonus once. I contacted support, and the issue was very quickly and politely resolved. Overall, I am very happy to be a player here, and I would recommend this casino to everyone.
    • 3 years ago
    I started playing in this casino in september, I play quite a lot and until now I have withdrawn more than I deposited - very happy with that :-) In terms of interface and overall feeling LuckyKong is very fresh, does not feel like another run of the mill casino. I enjoy my time, I receive quite a lot of bonuses by email and sms so I am entertained all the time. Oh I forgot to add that verification was quick and that I am receiving withdrawals in a timely manner, usually the same day

    • I can play all my favorite games
    • Good interface
    • Works perfectly on my mobile phone
    • I am winning more than loosing
    • 3 years ago
    Very boring casino. Have tried several slots, the money disappears so quickly there is no fun. Like any other new, run-of-the-mill, standard casino, this one is out to take every penny out of the player's pocket. Who cares. The casino ends up on my blacklist, there are many that are a lot better.
    • Nice site
    • Unfortunately nothing
    • Bad RTP
    • Boring
    • Support can't do anything
    LuckyKong Casino
    Hello
    We sincerely apologize for any inconvenience you may have experienced.
    At Lucky Kong, player satisfaction is something we take very seriously
    Do not hesitate to reach out and let us know how we can make things right.
    We are ready to fully or partially refund your deposit
    • 3 years ago
    The signup was very easy, I deposited with BTC and received promised welcome bonus, selection of games is huge, customer support was always available and I was able to make a withdrawal almost instantly (through BTC as well). Most importantly I received a bunch of extra bonuses during my gameplay, I am very happy with this casino so far.
    • Extra bonuses during gameplay
    • Fast withdrawal
    • No Finnish chat
    • 3 years ago
    A friend of mine recommended this casino because he said he was very lucky here. I was lucky too and I won a substantial amount. My account was verified in literally 10 minutes and the withdrawal arrived within an hour, I will definitely recommend this casino further.
    • Lucky for me :)
    • Good support
    • Fast withdrawal
    • 3 years ago
    Great games, lots of winnings, but BE CAREFUL with payouts, there are only three options - Astropay, Bitcoin, Myfiniti!!!! Otherwise all good, ah and you wait for the money
    • Withdrawal Options

    LuckyKong Casino discussion

    Discuss anything related to LuckyKong Casino with other players, share your opinion, or get answers to your questions.

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