LuckyKong Casino Review

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Payment methods

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Withdrawal limits

per month

Can$10,000

per week

Can$5,000

per day

Can$1,000

Owner Happy Players N.V.

Established 2021

Estimated annual revenues

< $1,000,000

Licensing Authorities

Curaçao (ANT)

OverviewBonusesUser reviews19Safety Index explainedDiscussion3Payment methods23

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LuckyKong Casino Review

We've thoroughly reviewed LuckyKong Casino and gave it an Above average Safety Index. It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, LuckyKong Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We have found no relevant complaints about this casino.

LuckyKong Casino has an Above average Safety Index. We've given it this rating because we think it's doing many things well, however, there is something holding it back from getting an even higher rating from us. Even despite that, you can expect this casino to be a good place to play at.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (23)

Withdrawal limits

per month

Can$10,000

per week

Can$5,000

per day

Can$1,000

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

Crash games

Language options

English website

English customer support

English live chat

Game providers
Show all (65)
Game providers (65)

CASINO SCREENSHOTS

Positives

Deposits and withdrawals in cryptocurrencies
Extensive collection of games from multiple providers
Live dealer games are available
Live chat support is available 24/7

Negatives

Not all game providers are available for all countries
Casino supports only one language
Not all payment methods are available for all countries

Interesting facts

Small international casino
Average monthly withdrawal limit
All deposits need to be wagered 1x before withdrawal

Author & Guarantor: Ayberk Ayan Last updated: 08 Nov 2023 Anything incorrect or missing? Let me know

LuckyKong Casino bonuses

Browse all bonuses offered by LuckyKong Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of LuckyKong Casino

This is a place to share experience with LuckyKong Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Good

Rated by 19 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

Christiano

Visitor

• 8 months ago

Awesome casino with professional support and quick withdrawals. It is allowed to use VPN here so I was able to access some cool games, otherwise not accessible from my location. I play here for a very long time and my deposits and winnings are very well balanced, happy to continue being a customer

VPN allowed
win win win win :))))

thony

Visitor

• 8 months ago

Nowadays, most casinos have pretty identical game offerings, so choosing a favorite casino comes down to what I believe is most crucial for every player: bonuses and customer care. I'd like to note that Luckykong's customer service is excellent, the verification was swift, and the withdrawal (in the amount of over 9000 CAD) was processed instantly. Overall, I would recommend this casino to any new player, you can sign up with confidence because my experience there was flawless.

Large game offering
Responsive customer support
Quick verification
Quick withdrawals

None really

EnJung

Visitor

• 1 year ago

The best casino I've played, excellent support and very fast payouts. A huge selection of new slots. They always offer something new and fun so I never get bored. The website is very mobile friendly, which is very important to me.

Good customer service
Guten Kundenservice
Fast payouts
Schnelle Auszahlungen
Huge selection of new slots
Riesige Auswahl an neuen Slots
Mobile friendly
Mobile friendly

Actually nothing
Eigentlich nichts

Heiko004

Junior Adept

• 1 year ago

Can not recommend this casino €20 deposited on 10 and 20 cents bet not 1x free spins. That's why I can't rate the rtp. You can't close an account via live chat despite a gambling addiction - very dubious

Unfortunately I have nothing positive to report
Ich habe leider nichts Positives zu berichten

Live chat incompetent
Livechat inkompetent
Bad game selection in Germany
Schlechte spielauswahl in Deutschland
Feels manipulated
Fühlt sich manipuliert an

LuckyKong Casino

Dear player, I looked up your account and I can see you have not received ANY bonuses or freespins because during first deposit you selected that you do not wish to receive welcome bonus. In this case how can you rate our freespins if you never played any? You sent us an angry email asking to close your account and calling us scammers for no reason - it is a good practice to ask customer what is wrong first, so we did ask you but because we never received a response your account was closed

Mariner

Junior Apprentice

• 1 year ago

Very good support with email & chat
But NO BANK CARDS (mastercard & visa) for deposits = Tragic for casino

Very good support

NO BANK CARDS for DEPOSIT

LuckyKong Casino

Dear player, the bank cards are available. Possibly you tried to deposit in a short time frame when there were some technical problems.

FreyaPrinzessin

Visitor

• 1 year ago

I have been playing here for a few weeks now. I usually log in on the weekends for a quick relaxing session. So far, I have deposited around 500 EUR, so I have some experience with this casino. My withdrawals outnumber my deposits slightly, the first time I requested a withdrawal, I was asked to upload the usual documents (ID, bill), and the verification was very quick, followed by a withdrawal - all in around 15 minutes. I like some specific slots, and this casino has all my favorite games (which is not usually the case in other casinos). I had a glitch with my bonus once. I contacted support, and the issue was very quickly and politely resolved. Overall, I am very happy to be a player here, and I would recommend this casino to everyone.

simplyme

Adept

• 1 year ago

This casino doesn't even deserve one star. Deposited without a bonus, ate the money like nothing. The selection of games is below standard, most of which you can't play, of course they collect heavily!!! Had 10 freespins in the game Sun of Egypt, everything was 0 spins, so I can do without it. I don't feel like playing anymore. The support is a bot, personally there is none. RTP below 5%, I've requested account closure....this smells like a scam!!!
The bonuswheel is a laughingstock!!!!
Not recommendable!!!!!!

Answer to the statement from the casino: I played a maximum of 15 minutes!!!! If you look correctly, the stay in the casino wasn't even 1 hour, so?????2. After my complaint, there was an e-mail contact but no live help, the bot keeps dropping out. Your flimsy excuses scream to heaven.

Absolutely nothing
Absolut nichts

Little game selection
Wenig Spieleauswahl
RTP=0
RTP = 0
No live chat just a bot
Kein live Chat nur ein bot

LuckyKong Casino

Dear player, your review is really unfair. You deposited 50 EUR and played with this money for over 1 hour, looks like a decent fun for this deposit. You asked us to refund your deposit because you did not win much, of course we refused to honor your unjustified request. You played Pragmatic high volatility game, high volatility means you win bigger amounts but not so often, our amazing support tried really hard to explain this to you yesterday. We have more than 80 game providers now, every provider that supports German market is enabled for you

FKAustria

Visitor

• 1 year ago

I started playing in this casino in september, I play quite a lot and until now I have withdrawn more than I deposited - very happy with that :-) In terms of interface and overall feeling LuckyKong is very fresh, does not feel like another run of the mill casino. I enjoy my time, I receive quite a lot of bonuses by email and sms so I am entertained all the time. Oh I forgot to add that verification was quick and that I am receiving withdrawals in a timely manner, usually the same day

I can play all my favorite games
Good interface
Works perfectly on my mobile phone
I am winning more than loosing

Sowieso

Junior Apprentice

• 1 year ago

Very boring casino. Have tried several slots, the money disappears so quickly there is no fun. Like any other new, run-of-the-mill, standard casino, this one is out to take every penny out of the player's pocket. Who cares. The casino ends up on my blacklist, there are many that are a lot better.

Nice site
Schöne Website
Unfortunately nothing
Leider garnichts

Bad RTP
Schlechte RTP
Boring
Langweilig
Support can't do anything
Support kann garnichts

LuckyKong Casino

Hello
We sincerely apologize for any inconvenience you may have experienced.
At Lucky Kong, player satisfaction is something we take very seriously
Do not hesitate to reach out and let us know how we can make things right.
We are ready to fully or partially refund your deposit

Turvallisuutta

Visitor

• 1 year ago

The signup was very easy, I deposited with BTC and received promised welcome bonus, selection of games is huge, customer support was always available and I was able to make a withdrawal almost instantly (through BTC as well). Most importantly I received a bunch of extra bonuses during my gameplay, I am very happy with this casino so far.

Extra bonuses during gameplay
Fast withdrawal

No Finnish chat

fraq

Visitor

• 1 year ago

A friend of mine recommended this casino because he said he was very lucky here. I was lucky too and I won a substantial amount. My account was verified in literally 10 minutes and the withdrawal arrived within an hour, I will definitely recommend this casino further.

Lucky for me :)
Good support
Fast withdrawal

sesea

Junior Apprentice

• 1 year ago

Great games, lots of winnings, but BE CAREFUL with payouts, there are only three options - Astropay, Bitcoin, Myfiniti!!!! Otherwise all good, ah and you wait for the money

Withdrawal Options
Auszahlungsoptionen

Safety Index of LuckyKong Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of LuckyKong Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.8/10

One of smaller casinos, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Complaints about LuckyKong Casino and related casinos (4)

4All0Opened0Not solved0Solved4Rejected

Complaints directly about LuckyKong Casino

Unjustified complaint

Disputed amount: €1,095

Player's winnings were canceled.

The player from Azerbaijan has been accused of having multiple accounts. Despite providing all the requested documents, he hasn't received any payment. We ended up rejecting the complaint because the casino provided evidence supporting its claims.

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Submitted: 19 Jul 2023

Unjustified complaint

Disputed amount: €2,500

Player requests deposit refund.

The player from Kuwait wishes to have his recent deposits refunded. He requested to have his account blocked one day prior to submitting this complaint, but the account remained active for now. After a closer examination, we ended up rejecting this complaint as unjustified.

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Submitted: 20 Jun 2023

Unjustified complaint

Disputed amount: €3,000

Player’s attempts to self-exclude themselves have been overlooked.

The player from Finland has requested a permanent self-exclusion. Unfortunately, the inquiry was ignored. The case was closed as rejected, since the casino team proved their claims and the player did not complete the self-exclusion process.

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Submitted: 12 Dec 2022