When reviewing and assessing Luckychoo Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Luckychoo Casino has a Safety Index of 6.9. However, being a new casino, it may still be premature to fully assess its safety. Therefore, we have categorized it as a Fresh online casino for the time being. Proceed with reading our Luckychoo Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Safety Index – Luckychoo Casino fairness and safety
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Luckychoo Casino, we read and assessed Terms and Conditions of Luckychoo Casino in-depth. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.
Based on our estimates or gathered data, Luckychoo Casino is one of smaller online casinos. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
We did not find Luckychoo Casino on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
Luckychoo Casino T&Cs
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Luckychoo Casino to be mostly fair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Luckychoo Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found no relevant complaints about this casino.
User feedback and assessment of Luckychoo Casino
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 1 player review of Luckychoo Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Luckychoo Casino company information and licenses
Luckychoo Casino belongs to Goconquest N.V and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.
To the best of our knowledge, Luckychoo Casino has not been granted a license by any gambling regulatory authority.
About payment methods and win and withdrawal limits
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 500 per day
No win limit
EUR 15,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The table below contains information about the languages at Luckychoo Casino.
Language
Website
Customer support
Live chat
English
24/7
Portuguese
24/7
French
24/7
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Since customer support can assist you with problems related to registration process at Luckychoo Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Luckychoo Casino has a good customer support based on the responses we have received during our testing.
Casino games and slots available at Luckychoo Casino
You can play these types of games at Luckychoo Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows.
Titles supplied by 53 casino game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Evoplay, Ezugi, Push Gaming, BGaming, GameArt, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Relax Gaming, Betgames, Genii, Smartsoft Gaming, Concept Gaming, Wizard games, Authentic Gaming, Lucky Streak, Apollo Games, Spribe, Kiron Interactive, Revolver Gaming, Vivo Gaming, Onlyplay, Amusnet (EGT), PGsoft (Pocket Games Soft), Worldmatch, Leap Gaming, TVBet, Fugaso, Stakelogic, 3 Oaks Gaming, Gamzix, Games Global, Original Games, Hacksaw Gaming, XPG (xprogaming).
Luckychoo Casino bonuses and promo codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from Luckychoo Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: Visit our separate page on Luckychoo Casino bonuses to learn more about this casino's offers.
Browse all bonuses offered by Luckychoo Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(1)
User reviews of Luckychoo Casino
This is a place to share experience with Luckychoo Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
The welcome bonus is really strange and is not explained properly. I got up to €1500 and the wager didn't change. I tried to contact support 5 times but it never worked. I uploaded documents, it took a long time until they were verified
I recommend you not to play here
Der willkommensbonus ist echt merkwürdig, und wird nicht richtig erklärt, ich bin auf 1500€ hochgekommen und der wager hat sich nicht verändert, ich hab 5mal versucht den Support zu kontaktieren hat nie geklappt. Hab Dokumente hochgeladen, hat lange gedauert bis diese verifiziert worden sind
Ich empfehle es ihnen nicht hier zu spielen
Good design
Gutes design
Welcome bonus complicated and it was not explained properly
Willkommensbonus kompliziert und es wurde nicht richtig erklärt
Tried 5 times to reach support [I was never able to reach anyone]
5x versucht den Support zu erreichen [nie konnte ich jemanden erreichen]
1500€ balance disappeared because I received no help from support [wager was gone]
1500€ Balance verschwunden da ich keine Hilfe vom Support erhalten habe [wager war weg]
Extremely slow verification
Extrem langsame verifizierung
Safety Index explained
Safety Index of Luckychoo Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Luckychoo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Fresh casino6.9/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Complaints about Luckychoo Casino and related casinos (2)