The process of getting this bonus should be relatively FAST
New Players Only • Casino terms apply, please gamble responsibly • 18+ • This bonus can be claimed for your first 3 deposits • Bonus must be claimed before making the initial deposit • Players from Europe, Asia and Australia: All Bonuses and Promotions require double wagering play through prior to cashing out or processing any withdrawal request • Multiple games are excluded from the bonus offer • Limited to one claim per IP address
OverviewBonuses3User reviews126Safety Index explainedDiscussion20Payment methods14
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
This review examines Lucky Hippo Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Lucky Hippo Casino has a Below average Safety Index of 5.6, which means it may not be the best choice for most players in terms of fairness and safety. Keep reading our Lucky Hippo Casino review to learn more about this casino and decide whether it is a good choice for you.
Fairness and safety of Lucky Hippo Casino
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Lucky Hippo Casino review, we extensively examined and analyzed the Terms and Conditions of Lucky Hippo Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.
Lucky Hippo Casino is a medium-sized online casino based on our estimates or collected information. Considering its size, this casino has an average sum of disputed winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
To our knowledge, Lucky Hippo Casino is absent from any significant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
On the whole, also considering other contributing factors in our assessment, Lucky Hippo Casino has achieved a Safety Index of 5.6, which is classified as Below average. To our knowledge, this casino is not a suitable option for players seeking an online casino that fosters fairness and honesty in its treatment of customers.
T&Cs of Lucky Hippo Casino evaluated
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Lucky Hippo Casino to be unfair.
Note: You can find our specific findings from the T&Cs evaluation here.
Lucky Hippo Casino player complaints
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 566 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Lucky Hippo Casino user reviews and feedback
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Our database has a total of 126 user reviews of Lucky Hippo Casino, giving it a Mixed User feedback rating. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Company information and licenses of Lucky Hippo Casino
Lucky Hippo Casino has estimated annual revenues higher than $1,000,000. This makes it a small to medium-sized online casino according to our classification.
To our knowledge, Lucky Hippo Casino has not obtained a gambling license from any regulator.
Withdrawal limits, win limits, and payment method options
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
USD 5,000 per week
No win limit
USD 20,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. Languages and customer support options available at Lucky Hippo Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Lucky Hippo Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Lucky Hippo Casino has an average customer support.
Lucky Hippo Casino slots and casino games
Lucky Hippo Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Craps and dice, Keno, Other card games, Other games.
The casino's game library includes titles from 2 providers. This includes Realtime Gaming, SpinLogic Gaming.
Lucky Hippo Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 3 bonuses from Lucky Hippo Casino in our database, and all offers are listed in the 'Bonuses' section.
Note: For more information about this casino's offers, check out our separate page dedicated to Lucky Hippo Casino bonuses.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
300% up to $3,000Bonus T&C
First deposit bonus
Minimum deposit: $25, Maximum cashout: $10,000 or 20x deposit value (lower value applies)
The process of getting this bonus should be relatively FAST
New Players Only • Casino terms apply, please gamble responsibly • 18+ • This bonus can be claimed for your first 3 deposits • Bonus must be claimed before making the initial deposit • Players from Europe, Asia and Australia: All Bonuses and Promotions require double wagering play through prior to cashing out or processing any withdrawal request • Multiple games are excluded from the bonus offer • Limited to one claim per IP address
Browse all bonuses offered by Lucky Hippo Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(126)
User reviews of Lucky Hippo Casino
This is a place to share experience with Lucky Hippo Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
***UPDATE: Shortly after my original post, I finally received my payout via, wire bank transfer. So I changed them to positive because they actually do pay! I'm trying to do another another payout with them and if it goes faster this time, I will be removing the slow payout as a negative off the list below. ***** OLDER POST: The casino itself is good, BUT my withdraw is taking FOREVER! I requested a withdrawal on May 9th, 2024 and it is now June 10th, 2024 and still no money...I have emailed 2 times throughout the 30 days I've been waiting, asking about updates and all they have to say is, "you're request have been approved, but we are having problems with delays with processing..." at this point, I just might give up and just lesson learned, not to put my money towards this casino, unless I actually get a payout.
RTG games
Crazy slow payout
Hard to reach customer service
Max payouts are low when using any attached bonuses.
This morning i requested a payout of mu winnings which is only $500. I did not even get a response or at least acknowledge from this casino that they have received my request. Now i have been trying to reach them and for some reason i cannot start a chat conversation with them. It says contact them through email or chat but i have no access, looks like my account is blocked. This is scam and not a good casino to play with. I have made some deposits through bitcoin which they took out fast everytime i make a deposit.
Payout request no answer from them and even blocked my account because i cant access the chat and email. No way of contacting them
run as fast as u can from this dodgy site i got my no dep bonus and away i went i made the wager requiremnts and took my screen shot it has been a week today i recived this ema Finance Department Unsubscribe 06:29 (3 hours ago) to me
Dear Malcolm Washer,
We want to let you know that your withdrawal request has been declined because you did not accomplish the wagering requirements of the promotion you were given.
"All Bonuses and Promotions require double wagering play through prior to cashing out or processing any withdrawal request. Any winnings that do not comply with the required doubled playthrough for any given bonus, will be void"
You are short in wagers $2,446.56 Required Wagers: $4,900.00 Performed Wagers: $2,453.44
Additionally, we invite you to review the terms and conditions of playing with free promotions.
25- Players from Europe, Asia and Australia: All Bonuses and Promotions require double wagering play through prior to cashing out or processing any withdrawal request. Any winnings that do not comply with the required doubled playthrough for any given bonus, will be void.
Best Regards,
Alx
Withdraw Lucky Hippo Casino
i have my screenshot to prove i have acc won the bonus fair and square now they are trying to change there rules i looked on there site no were does it mention i have no cleared the bonus it say my 150 is able to be withdraw
nice games
wont withdraw if u were given a bonus
try to change wagering requirment after u have completed the offer
I'm kinda anxious about the withdrawal methods. I made my first withdrawal that had a maximum amount. I ended with well over that and they still took the chip amount from the max withdrawal. And, they didn't take certain BTC addresses, which was very strange to me, So I had to use a different wallet and come to find out, I'm reading you have to you whatever BTC address you verify with, which could be anything because they change continuously with my wallets. I really hope I actually get my BTC . Today it shows as processed but it's not on the Blockchain. Apparently, they say this when the company that processes the withdrawals gets the info to send winnings. This makes me uncomfortable and frustrated. I don't know if I'll be back yet. Depends on if I get my BTC today or not.
Huge amounts of free coins for depositing
24 hr customer service
Extremely vague when asked about withdrawals
Take winnings from your max cash out even if you're over the amount they can take from winnings beforehand
Slow woo and confusing withdrawals
Processed payout on their site doesn't mean the payout was actually sent yet!
Safety Index explained
Safety Index of Lucky Hippo Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Lucky Hippo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average5.6/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Unfair terms and conditions
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Other factors
Operates without a license
Complaints about Lucky Hippo Casino and related casinos (13)
Discuss anything related to Lucky Hippo Casino with other players, share your opinion, or get answers to your questions.
Casino Guru
We want players to understand gambling.
Payment methods
Lucky Hippo Casino payment methods
Browse an overview of payment methods supported by Lucky Hippo Casino, along with related limits and fees associated with transactions to or from your casino account.
