Lucky Hippo Casino Review

Show company details

Payment methods

Show all (12)

Withdrawal limits

per month

$20,000

per week

$5,000

Established 2018

Estimated annual revenues

> $1,000,000

Licensing Authorities

Casino operates without an official license!

OverviewBonuses3User reviews103Safety Index explainedDiscussion20Payment methods12

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).

Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

Recommended casinos for you

1.Drake Casino

Guru choice

2.Spinfinity Casino

Great customer support

3.El Royale Casino

Live chat available 24/7

4.BC.Game Casino

Play in crypto possible

Case opened Current status

Lucky Hippo Casino Review

We've thoroughly reviewed Lucky Hippo Casino and gave it a Low Safety Index. This means we don't consider this casino to be a good option for most players. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Lucky Hippo Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

Lucky Hippo Casino is operating without a valid license.

We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 566 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

There are also some unfair Bonus Terms and Conditions, which might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Based on the information we've collected and assessed in our Lucky Hippo Casino review, it has a Low Safety Index. We don't recommend playing at it and advise you to stay away from it.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

300% up to $3,000Bonus T&C

Payment methods

Show all (12)

Withdrawal limits

per month

$20,000

per week

$5,000

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

No bingo

No baccarat

Jackpot games

No live games

No poker

No craps

Keno

No scratch cards

No eSports betting

No crash games

Language options

English website

English customer support

English live chat

Game providers

CASINO SCREENSHOTS

Positives

Casino accepts players from many countries
Simple and clean website design
Wide variety of bonuses

Negatives

Undisclosed owner
Live dealer games are not available
Small selection of game providers

Interesting facts

Small international casino
Sticky (non-cashable) bonuses

Author & Guarantor: Kristina Underwood Last updated: 16 May 2023 Anything incorrect or missing? Let me know

Lucky Hippo Casino bonuses

Browse all bonuses offered by Lucky Hippo Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Lucky Hippo Casino

This is a place to share experience with Lucky Hippo Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Mixed

Rated by 103 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

isagoldrush

Novice

• 3 months ago

I hadn't logged in for quite some time, but the money was still there.

With the no deposit bonus, I now have $500, so I just applied to withdraw $400.
Games were good. Is there no need for KYC certification.

I wish I could withdraw money properly! ! !

Up to $500 with no deposit bonus.
入金不要ボーナスで$500までなった。

Not sure if you don't need KYC authentication? ? ?
KYC認証しなくていいか、わからない？？？

mitchai123

Novice

• 6 months ago

This morning i requested a payout of mu winnings which is only $500. I did not even get a response or at least acknowledge from this casino that they have received my request. Now i have been trying to reach them and for some reason i cannot start a chat conversation with them. It says contact them through email or chat but i have no access, looks like my account is blocked. This is scam and not a good casino to play with. I have made some deposits through bitcoin which they took out fast everytime i make a deposit.

Payout request no answer from them and even blocked my account because i cant access the chat and email. No way of contacting them

malmal40

Junior Apprentice

• 1 year ago

run as fast as u can from this dodgy site i got my no dep bonus and away i went i made the wager requiremnts and took my screen shot it has been a week today i recived this ema
Finance Department Unsubscribe
06:29 (3 hours ago)
to me

Dear Malcolm Washer,

We want to let you know that your withdrawal request has been declined because you did not accomplish the wagering requirements of the promotion you were given.

"All Bonuses and Promotions require double wagering play through prior to cashing out or processing any withdrawal request. Any winnings that do not comply with the required doubled playthrough for any given bonus, will be void"

You are short in wagers $2,446.56
Required Wagers: $4,900.00
Performed Wagers: $2,453.44

Additionally, we invite you to review the terms and conditions of playing with free promotions.

https://www.luckyhippocasino.eu/terms-&-conditions.php

25- Players from Europe, Asia and Australia: All Bonuses and Promotions require double wagering play through prior to cashing out or processing any withdrawal request. Any winnings that do not comply with the required doubled playthrough for any given bonus, will be void.

Best Regards,

Alx

Withdraw Lucky Hippo Casino

i have my screenshot to prove i have acc won the bonus fair and square now they are trying to change there rules i looked on there site no were does it mention i have no cleared the bonus it say my 150 is able to be withdraw

nice games

wont withdraw if u were given a bonus
try to change wagering requirment after u have completed the offer

RaeMRae84

Apprentice

• 1 year ago

I'm kinda anxious about the withdrawal methods. I made my first withdrawal that had a maximum amount. I ended with well over that and they still took the chip amount from the max withdrawal. And, they didn't take certain BTC addresses, which was very strange to me, So I had to use a different wallet and come to find out, I'm reading you have to you whatever BTC address you verify with, which could be anything because they change continuously with my wallets. I really hope I actually get my BTC . Today it shows as processed but it's not on the Blockchain. Apparently, they say this when the company that processes the withdrawals gets the info to send winnings. This makes me uncomfortable and frustrated. I don't know if I'll be back yet. Depends on if I get my BTC today or not.

Huge amounts of free coins for depositing
24 hr customer service

Extremely vague when asked about withdrawals
Take winnings from your max cash out even if you're over the amount they can take from winnings beforehand
Slow woo and confusing withdrawals
Processed payout on their site doesn't mean the payout was actually sent yet!

Safety Index of Lucky Hippo Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Lucky Hippo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Low4.9/10

Small to medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be unfair

Not found on any relevant casino blacklist

High value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Warnings

Unfair terms and conditions

This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).

Other factors

Operates without a license

Complaints about Lucky Hippo Casino and related casinos (11)

11All1Opened2Not solved4Solved4Rejected

Complaints directly about Lucky Hippo Casino

Waiting for player to reply

5d 12h 7m 39s

Disputed amount: $100

Player’s winnings are withheld.

The player from the United States won $1850 at Lucky Hippo Casino but has been denied the payout despite having submitted the required documents. The player first won $400, then won $2500 after multiple $25 deposits; however, attempts to cash out have been declined.

Read moreRead less

Submitted: 19 Apr 2024

Case closed

Disputed amount: $150

Player's withdrawal request has been altered and delayed.

The player from Texas had won a game at an online casino but had encountered issues with her withdrawal process. Despite having met the playthrough requirements and having made the necessary deposit, her withdrawal amount had been reduced by the casino and had fallen below the minimum withdrawal limit. The casino had not processed her withdrawal for more than two weeks. However, after the player had contacted the casino and the complaints team, she eventually received her winnings, albeit not the full amount, after three weeks. The issue had been marked as resolved by the complaints team.

Read moreRead less

Submitted: 28 Mar 2024

Case closed

Disputed amount: $500

Player's payout request blocked by casino.

The player from the United States is experiencing difficulties while trying to withdraw $500 from the casino. The casino has blocked their account, preventing access to chat or email for updates on the payout. The issue has been resolved successfully.

Read moreRead less

Submitted: 08 Oct 2023

Case closed

Disputed amount: $150

Player’s withdrawal has been delayed.

The player from the United States has requested a withdrawal more than two weeks prior to submitting this complaint. Unfortunately, the winnings haven’t been received yet. The issue has been resolved successfully.

Read moreRead less

Submitted: 30 Jul 2023

Unresolved Our verdict

No reaction, passive regulator

Black points: 500

Disputed amount: $1,000

Player’s withdrawal has been delayed.

The player from Washington has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. Since we have not received any response from the casino, we were forced to close this complaint as 'unresolved'.

Read moreRead less

Submitted: 23 Mar 2023

Unresolved Our verdict

No reaction, passive regulator

Black points: 66

Disputed amount: $150

Player’s withdrawal has been delayed.

The player from the United States has requested a withdrawal. Unfortunately, the payment seems to be delayed. After contacting casino and their affiliates we still weren't able to get a response.

Submitted: 31 Jan 2023

Unjustified complaint

Disputed amount: A$150

Player is experiencing difficulties withdrawing their winnings.

The player from Australia is experiencing difficulties withdrawing his winnings from the casino. The player needs to complete the wagering requirements, therefore we rejected his complaint.

Submitted: 06 Dec 2022

Case closed

Disputed amount: $825

Player’s withdrawal has been delayed.

The player from the United States has requested a withdrawal one month prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.

Read moreRead less

Submitted: 03 Dec 2022

Player stopped responding

Disputed amount: €2,000

The player's account got blocked.

The player's account got blocked for yet unknown reason. The complaint was closed as the player stopped responding.

Submitted: 15 Jul 2022

Other

Disputed amount: $955

Player has not received her withdrawal.

The player from US requested a withdrawal a week ago prior to submitting this complaint. It has not been processed yet. The player decided she wanted to close this complaint before we even contacted the casino.

Read moreRead less

Submitted: 13 Jul 2022