Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
In this review, Lucky Ace Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Lucky Ace Casino has a Below average Safety Index of 5.5, which makes it a less than ideal option for most players in terms of fairness and safety. Continue reading our Lucky Ace Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Is Lucky Ace Casino fair and safe? Safety Index explained
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Lucky Ace Casino, we have looked closely into the Terms and Conditions of Lucky Ace Casino and reviewed them. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.
Based on our estimates or gathered data, Lucky Ace Casino is one of smaller online casinos. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
To our knowledge, Lucky Ace Casino is listed on some significant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
All in all, when combined with other factors that come into play in our review, Lucky Ace Casino has landed a Below average Safety Index of 5.5. In our expert opinion, this is not a good choice for those who look for an online casino that prioritizes fair treatment and safety of its customers.
Lucky Ace Casino T&Cs
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Lucky Ace Casino to be unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Lucky Ace Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We have found no relevant complaints about this casino.
User feedback and assessment of Lucky Ace Casino
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
However, there are no user reviews available for Lucky Ace Casino in our database at this time. In case you have had an enjoyable or disappointing experience with this casino, we encourage you to share your feedback and rating on our website.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Lucky Ace Casino company information and licenses
Lucky Ace Casino belongs to ProgressPlay Ltd. and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.
Lucky Ace Casino has been granted licenses by authorities in the following countries or regions: United Kingdom (United Kingdom Gambling Commission), Malta (Malta Gaming Authority), Curaçao (Curaçao Gaming Control Board).
About payment methods and win and withdrawal limits
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 3,000 per week
No win limit
EUR 6,000 per month
USD 3,000 per week
USD 6,000 per month
Unlimited in GBP
CAD 20,000 per month
JPY 2,000,000 per month
NZD 3,000 per week
NZD 6,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at Lucky Ace Casino.
Language
Website
Customer support
Live chat
English
24/7
Japanese
24/7
Finnish
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Since customer support can assist you with problems related to registration process at Lucky Ace Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Lucky Ace Casino has a good customer support based on the responses we have received during our testing.
Lucky Ace Casino casino games and slots
You can play these types of games at Lucky Ace Casino: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games.
Titles supplied by 58 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Thunderkick, Betsoft Gaming, Rival, Big Time Gaming, ELK Studios, Evoplay, Ezugi, Habanero, Lightning Box, Spinomenal, Rabcat, 1X2 Gaming, Booming Games, Tom Horn, 2By2 Gaming, Iron Dog Studio, Genesis Gaming, Genii, PearFiction Studios, Fantasma Games, Half Pixel Studios, Lucky Streak, Slingshot Studios, Alchemy Gaming, Skillzzgaming, Fortune Factory Studios, ALL41 STUDIOS, Revolver Gaming, Northern Lights Gaming, Foxium, Buck Stakes Entertainment, Vivo Gaming, Triple Edge Studios, Crazy Tooth Studio, PlayPearls, Gameburger Studios, Switch Studios, TVBet, Neon Valley Studios, Fugaso, Pulse 8 Studios, Provision Gaming, SpinPlay Games, Neko Games, Gold Coin Studios, Kalamba Games, Super Spade Club, Just For The Win, SimplePlay, Snowborn Games, Stormcraft Studios.
Bonuses and codes offered by Lucky Ace Casino
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 2 bonuses from Lucky Ace Casino based on the data from our database.
Note: Visit our separate page on Lucky Ace Casino bonuses to learn more about this casino's offers.
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Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
No crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
No crash games
Language options
English website
All languages
(3)
All website languages
EnglishFinnishJapanese
English customer support
All languages
(3)
All customer support languages
EnglishFinnishJapanese
English live chat
All languages
(2)
All livechat languages
EnglishJapanese
Game providers
Show all
(58)
Game providers (58)
Positives
Good selection of game providers
Negatives
Fees are associated with some payment methods
Low monthly withdrawal limits
Interesting facts
Part of the ProgressPlay family
Live chat support uses the auto-translate feature for some languages
Browse all bonuses offered by Lucky Ace Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(0)
User reviews of Lucky Ace Casino
This is a place to share experience with Lucky Ace Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
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Rated by 0 users
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Safety Index explained
Safety Index of Lucky Ace Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Lucky Ace Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average5.5/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be unfair
Found on some relevant casino blacklists
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Complaints about Lucky Ace Casino and related casinos (0)
0All0Opened0Not solved0Solved0Rejected
This tab does not contain any complaints
We do not have any complaints about Lucky Ace Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.
Discussion
Lucky Ace Casino Discussion
Discuss anything related to Lucky Ace Casino with other players, share your opinion, or get answers to your questions.
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Payment methods
Lucky Ace Casino payment methods
Browse an overview of payment methods supported by Lucky Ace Casino, along with related limits and fees associated with transactions to or from your casino account.
