LTC Casino Review

The player from Washington had faced technical difficulties while trying to access the LTC Casino site after she had made a deposit. She had been unable to reach the casino's support as her emails were bouncing back. We had suggested that the casino might have relocated to a different domain and had provided her with possible new URLs. The player confirmed that the issue had been resolved after she accessed the casino through the new domain. We adjusted the disputed amount of the complaint and closed it as resolved.

The player from the United States had made a deposit to the casino and was unable to access the website or email support, with no explanation provided. The Complaints Team had suggested that the casino might have changed its domain and had provided alternative URLs for the player to try. The player confirmed that she had been able to access her account and the deposit had been posted correctly. The issue was due to a technical problem at the casino's end, which had since been resolved. The Complaints Team then marked the complaint as 'resolved'.

The player from the Netherlands had encountered issues accessing ltccasino.com and suspected he might have been blocked after crossing over to Belgium. He had raised concerns about a deposit that had occurred before the site became inaccessible and was seeking a payout of his account balance. The player informed us that he received a response from the casino stating We asked the player to confirm if his balance was accounted for. However, due to the lack of response from the player, we were forced to reject the complaint.

The player from Germany had repetitively contacted the online casino to request account closure due to uncontrolled gambling habits, but without success. Both chat and email customer service from the casino had advised the player to simply log out, not offering any self-exclusion options. The player had continued depositing and losing money and was seeking assistance. After the player had reached out to the casino's game and payment providers, his account was finally closed. However, the player had already lost over 10ETH due to the delay. We had attempted to engage with the casino to address the player's concerns but received no response, leading us to close the complaint as 'unresolved'. This lack of response had negatively impacted the casino's rating on our platform.

The player from Alabama had complained about unspecified issues. Despite multiple attempts by our team to understand the player's complaints, the player had remained uncooperative and failed to provide a clear explanation of their issue. The player had threatened legal action against us, accusing us of promoting fake casinos. We clarified that our role was to provide comprehensive data about all casinos, not to compel players to create accounts. The player's lack of cooperation led us to reject the complaint.

The player from the United States had expressed severe distress over his gambling problem, suggesting that the casino website should have been removed due to its negative impact. The Complaints Team had attempted to assist the player by providing guidance on how to self-exclude from the casino. However, the player had expressed dissatisfaction with this solution. Despite the team's efforts to offer support and direct the player to professional help, the player remained in distress. Given the severity of the situation and the player's control over the resolution, the Complaints Team had to reject the complaint, while expressing hope that the player sought help.

The player from the Netherlands requested account closure due to a gambling problem but despite his multiple attempts and rude language, the casino has yet to close his account, causing him to lose over 6,000 euros. We rejected the complaint because the player didn't respond to our messages and questions.

The player from South Carolina is having trouble withdrawing his winnings from an online casino. The casino initially blamed maintenance and payment provider issues for the delay, but later admitted that they are currently unable to process payouts. The player is uncertain when they will receive their funds. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.