When reviewing and assessing LotaPlay Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. LotaPlay Casino has Low Safety Index of 4.0, indicating a bad performance in terms of fairness and safety based on our evaluation criteria. Continue reading our LotaPlay Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index – LotaPlay Casino fairness and safety
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of LotaPlay Casino, we thoroughly read and reviewed the Terms and Conditions of LotaPlay Casino. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.
Based upon our estimates and collected information, we consider LotaPlay Casino a medium-sized online casino. This casino has an average value of denied payouts in player complaints with respect to its size. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
We did not find LotaPlay Casino on any relevant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All in all, when combined with other factors that come into play in our review, LotaPlay Casino has landed a Low Safety Index of 4.0. We urge players to refrain from using this casino and search for one with a higher Safety Index instead.
Note: According to our records, LotaPlay Casino is related to 42 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of LotaPlay Casino. They had a negative effect.
LotaPlay Casino T&Cs
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of LotaPlay Casino to be mostly fair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to LotaPlay Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 0 complaints directly about this casino in our database, as well as 6 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,804 black points in total, out of which 2,804 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of LotaPlay Casino
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 1 player review of LotaPlay Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
LotaPlay Casino company information and licenses
LotaPlay Casino belongs to Winzon Group LTD and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.
LotaPlay Casino has a gambling license in Malta. Their license was granted by Malta Gaming Authority.
About payment methods and win and withdrawal limits
LotaPlay Casino accepts 39 payment options. This includes: Skrill, Neteller, PaySafeCard, VISA, Mastercard, EPS, Trustly, Neosurf, Boleto Bancario, Bitcoin (BTC), AstroPay, Western Union, Bank transfer, Santander, Flexepin, Pago Efectivo, Exito, CashtoCode, OXXO, UPI, Banco do Brasil, MuchBetter, SPEI, eZeeWallet, Rapid Transfer, Circle K, Ethereum (ETH), Jeton Cash, Jeton, 7-Eleven, Walmart Pay, Banco de Crédito BCP , PIX, Interac, Banco security, Banco Banrisul, Itaú, WebPay, BBVA.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 10,000 per month
EUR 10,000 weekly net win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The table below contains information about the languages at LotaPlay Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
Finnish
24/7
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Since customer support can assist you with problems related to registration process at LotaPlay Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of LotaPlay Casino to be professional and fast.
Casino games and slots available at LotaPlay Casino
You can play these types of games at LotaPlay Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games.
Titles supplied by 53 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Ezugi, Push Gaming, BGaming, Endorphina, Wazdan, PariPlay, Red Rake Gaming, Leander Games, 1X2 Gaming, Booming Games, Tom Horn, Relax Gaming, edict, Betgames, Swintt, Spinmatic, Spadegaming, BF Games, NetGaming, Spribe, Gamomat, Arcadem, Revolver Gaming, CandleBets, Spearhead Studios, SlotMill, Amusnet (EGT), Givme Games, PGsoft (Pocket Games Soft), Oryx Gaming, Synot Games, Skywind Group, Stakelogic, Gamevy, Peter & Sons, Kalamba Games, CT Interactive, Golden Hero, Spinberry, Hacksaw Gaming.
LotaPlay Casino bonuses and promo codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. There are 6 bonuses offered by LotaPlay Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Visit our separate page on LotaPlay Casino bonuses to learn more about this casino's offers.
Browse all bonuses offered by LotaPlay Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of LotaPlay Casino
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Safety Index explained
Safety Index of LotaPlay Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of LotaPlay Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Low4.0/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
Important:
Win limit of €10,000 per week
This casino has a win limit rule. You will not be able to win more than €10,000 per week.
Unfair terms and conditions
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
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Submitted:
31 Dec 2020
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