LeoVegas Casino IT - Player‘s withdrawal has been delayed.

Good morning I won 4000 euros on leovegas ... and they don't want to pay me ... the withdrawal has been approved but they say they have to check if the money hasn't arrived and I'm not saying it ... crazy it's clear that they want to scam me.

Dear Stefany,

Thank you very much for submitting your complaint. I‘m sorry to hear about your problem. Before we move forward, allow me to ask you a few more questions. Was this your first withdrawal request in the casino? When did you request for your withdrawal? Did you play with bonus money? Also please if you have any relevant conversation between you and the casino regarding the case forward it to nikolas.b@guruadmins.com.

Best regards,

Nick

Dear Stefany,

We haven't receive any answer from you yet. I'll extend the timer by 7 days. Please note, that if you fail to answer us we will be forced to reject your complaint.

Best regards,

Nick

We are now rejecting the complaint as the player was non-responsive.