Jana's career has always been about people. Having worked in various industries, whether its banking or insurance, player complaints are of great importance for her. This is also why she is dedicated to creating the best casino reviews for players so that their experience of Casino Guru is almost fl...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Jana K.
Author
Jana Kopecká
Casino Analyst & Complaint Specialist
Jana's career has always been about people. Having worked in various industries, whether its banking or insurance, player complaints are of great importance for her. This is also why she is dedicated to creating the best casino reviews for players so that their experience of Casino Guru is almost fl...
Company focuses on sports betting rather than the casino
Fees are associated with some payment methods
Casino screenshots
In-depth review
Here is what we found when we reviewed Las Vegas en Vivo Casino. Our experts used our casino review methodology to check what the casino gets right and where it could do more. Every key factor (the casino's Terms and Conditions, licenses, player complaints, support, and limits) was considered by our team. This helped them work out how safe and legit this casino is.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A high Safety Index is a good sign that you can play and get your winnings paid out with ease. Our review gave Las Vegas en Vivo Casino an Above average Safety Index of 7.2. It is a fair choice, but better options are available. Take a look at our full Las Vegas en Vivo Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Safety Index of Las Vegas en Vivo Casino – Is it fair and safe?
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Las Vegas en Vivo Casino review, we extensively examined and analyzed the Terms and Conditions of Las Vegas en Vivo Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
Considering our estimates and the factual data we have collected, Las Vegas en Vivo Casino appears to be one of smaller online casinos. In proportion to its size, it has received complaints with a high total value of disputed winnings. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
Based on our findings, no important casino blacklists feature Las Vegas en Vivo Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All in all, when combined with other factors that come into play in our review, Las Vegas en Vivo Casino has landed an Above average Safety Index of 7.2. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.
Reviewing the T&Cs of Las Vegas en Vivo Casino
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Las Vegas en Vivo Casino during our review.
Player complaints about Las Vegas en Vivo Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 100 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Las Vegas en Vivo Casino
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
The user satisfaction feedback of Las Vegas en Vivo Casino shared by 6 users has resulted in a Good User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Licenses and company information
Las Vegas en Vivo Casino is owned by UNO CAPALI LA PAZ OPERADORA, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
Las Vegas en Vivo Casino is licensed by Dirección General de Juegos y Sorteos in Mexico.
Payment options, withdrawal limits and win limits
Las Vegas en Vivo Casino supports 16 deposit methods. This includes: Mastercard, VISA, Santander, Citibanamex, BBVA, Banorte, Cirrus, SPEI, OXXO Pay, NuBank, Afirme, Scotiabank, HSBC, BanRegio, Openpay, Inbursa.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
MXN 50,000 per day
No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The language and support options at Las Vegas en Vivo Casino are shown in the table below.
Language
Website
Customer support
Live chat
Spanish
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Las Vegas en Vivo Casino, managing your account, withdrawals, or other matters. We would say Las Vegas en Vivo Casino has an average customer support based on the responses we have received during our testing.
Slots and casino games at Las Vegas en Vivo Casino
Players can enjoy these types of casino games at Las Vegas en Vivo Casino: Slots, Roulette, Betting, Video poker, Bingo, Jackpot games, Live games, Scratch cards, Other card games, eSports betting, Other games, Crash games, Live baccarat, Live blackjack, Live poker, Live roulette.
Casino games supplied by 14 game providers are available. This includes NetEnt, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Big Time Gaming, Wazdan, Habanero, Apparat Gaming, MGA, Wizard games, Spinberry, Skillzzgaming, Hacksaw Gaming, Zitro.
Las Vegas en Vivo Casino bonuses and promo codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
As of right now, our database holds 3 bonuses from Las Vegas en Vivo Casino, including:
100% up to Mex$5,000
100% up to Mex$5,000
200% up to Mex$5,000 and 30 extra spins
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Owner
UNO CAPALI LA PAZ OPERADORA
Operator
Pakeri Group, S.A.P.I. de C.V.
Established
2021
Estimated annual revenues
< $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Las Vegas en Vivo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Key metrics
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Licensing authorities
Mexico (Dirección General de Juegos y Sorteos)DGAJS/SCEVF/P-06/2005-TER
Verified
Complaints about Las Vegas en Vivo Casino
All(2)
Opened(0)
Unresolved(1)
Resolved(0)
Rejected(1)
Withdrawal of player's winnings has been delayed.
Disputed amount: Mex$1,064
The player's unable to withdraw.
Disputed amount: $1,103
Submit a complaint
Games
Games
Explore the game selection available at Las Vegas en Vivo Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 10
Not Available: 5
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 4
Not Available: 4
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by Las Vegas en Vivo Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that Las Vegas en Vivo Casino does not offer any bonuses to players from your country.
Payment methods
Payments
Browse an overview of payment methods supported by Las Vegas en Vivo Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(16)
Payment methods (16)
Transaction limits
Withdrawal limits
Mex$50,000
per day
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
MXN
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
1 language
Spanish
All languages (1)
Spanish
Live chat
Available in
1 language
Spanish
All languages (1)
Spanish
Customer support:
Available in
1 language
Spanish
All languages (1)
Spanish
Live chat rating
Average
Based on 6 tests
Date and tester
Rating
24 Oct 2025
Jean S.
Good
22 Oct 2025
Jara K.
Good
15 Dec 2024
Silvia S.
Good
26 Mar 2024
Zuzana S.
Excellent
20 Dec 2022
Veronika F.
Bad
29 Apr 2022
Maria S.
Average
E-mail support rating
Average
Average response time: 3d
Based on 1 test
Date and tester
Response time
Rating
25 Aug 2026
Jana K.
3d
Average
User reviews
User reviews of Las Vegas en Vivo Casino
This is a place to share experience with Las Vegas en Vivo Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Good
Rated by 6 users
Very positivePositiveNeutralNegativeVery negative
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Write a review
Casino Guru
We want players to understand gambling.
• 6 days ago
What captivated me most from the beginning was its live casino section; the HD streams look impeccable and the dealers give off a great vibe, making you feel like you're at a real table in Las Vegas. Managing your account in Mexican pesos is incredibly convenient; you don't have to deal with complicated currency conversions, and deposits are processed instantly. The mobile app works quite smoothly for playing a few quick rounds on your phone. Perhaps their slots catalog isn't the largest on the market, but they more than make up for it with the quality of their live tables and sports betting.
Lo que más me atrapó desde el principio fue su sección de casino en vivo, las transmisiones en HD se ven impecables y los crupieres le dan toda la buena vibra, te hacen sentir como si estuvieras en una mesa real en Las Vegas, mover la cuenta en pesos mexicanos es comodísimo, no tienes que estar lidiando con conversiones raras de divisas y los depósitos pasan al momento, la app móvil funciona bastante fluido para echar unas rondas rápidas desde el cel. Quizás el catálogo de slots no sea el más gigantesco del mercado, pero lo compensan por completo con la calidad de sus mesas en vivo y las apuestas deportivas.
Live Casino HD
Casino en Vivo HD
Fast refunds
Reintegros rapidos
Clean interface
Interfaz limpia
Good suppliers
Proveedores buenos
Use of MXN currency
Uso de moneda MXN
No deposit registration bonus
Bono de registro sin deposito
Secure payment methods
Métodos de pago seguros
I have no negative experience
No tengo experiencia negativa
• 1 week ago
They don't honor the Bonus despite meeting the rollover requirements and all the rules; it says "in the process of being redeemed" and disappears the next day without any explanation.
No respetan el Bono a pesar de cumplir con el rollover y todas las reglas, te da "en proceso de canje" y desaparece al día siguiente sin explicación alguna.
Poor customer service, fake vouchers
Mal servicio al cliente, bonos falsos
• 1 year ago
It is the first time I register in this casino and I made the rollover of the 1000 pesos that they give you as a welcome bonus and when I finished it, support told me that I have a duplicate account and they never verified this. It was the first time I made an account in this casino and I find it very unpleasant that they do this when making the rollover costs a lot. It is 200,000 pesos that you have to play and when you finish they tell you that you are not eligible. What a bad casino.
Es la primera vez que me registro en este casino y realice el rollover de los 1000 pesos que te dan de bienvenida y al terminarlo soporte me dijo que tengo mi cuenta duplicada y no me comprobaron nunca esto, fue la primera vez que hice una cuenta en este casino y me parece muy desagradable que hagan esto cuando hacer el rollover cuesta mucho, son 200.000 pesos que tienes que jugar y al terminar te dicen que no eres elegible, que mal casino
I MADE THE $1000 ROLLOOVER AND THEY DIDN'T GIVE IT TO ME
REALICE EL ROLLOVER DE LOS $1000 Y NO ME LO DIERON
• 1 year ago
Improve the way you present your site to your customers so that everything is clear, and you'll see the value of the tokens.
Mejoren la forma de presentarle el sitio a sus clientes de tal forma que todo sea claro y verás como el valor de las fichas.
It is fast in deposits and withdrawals, no problem.
Es rápido en depósitos y retiros no lo proble.
The interface is slow.
La interfaz es lenta.
It is not compatible with mobile devices, you have to play with the zoom.
No es compatible con dispositivos móviles hay que jugar con el zoom.
Use tokens that are not in Mexican pesos.
Usa fichas que no están en pesos mexicanos.
• 1 year ago
I registered just a few minutes ago, and I wanted to confirm with support if the $1000 bonus could be used in the slots, and support tells me that my account is duplicated!! They took the bonus away from me and didn't verify that the account was duplicated, I explained that this is the first time I've registered since I only use one email and one mobile number, and I always save the passwords in my account, I checked my email and didn't see anything, I checked my passwords and I only had one, the one I just created. Pure scam, that bonus.
Me registre hace apenas unos minutos, y quería confirmar con soporte si el bono de $1000 se podía usar el los slot, y el de soporte me dice que mi cuenta está duplicada!! Me quitaron el bono y no me comprobo que la cuenta estuviera duplicada, le expliqué que es la primera ves que me registro ya que solo uso un correo y un número móvil, y siempre guardo las contraseñas en mi cuenta, revise correo y no vi nada, revise contraseñas y solo tenía una la que recién creé. Pura estafa lo del bono
Bonds
Bonos
• 4 years ago
I registered in this casino in February, I liked it a lot because they gave me a bonus of 35 usd. I tried it and the good thing is that the tables are live and they don't have computers. The dealers are very friendly and have a very good atmosphere. After playing I decided to deposit and they doubled my first deposit. I used multibox at first because I didn't want to put my card in and everything went well. Then I decided to use webpay and use my card and the balance is seen quickly and without problem.
Me registre en este casino en Febrero, me gusto mucho porque me regalaron un bono de 35 usd. Lo probé y lo bueno es que las mesas son en vivo y no tienen computadoras. Las dealers son muy amables y tienen muy buen ambiente. Después de jugar decidi depositar y me duplicaron el primer deposito. Use multicaja al principio poruqe no queria poner mi tarjeta y salio todo bien. Luego decidi usar webpay y use mi tarjeta y se ve el saldo rapido y sin problema.
I like the interactive chat because they solve doubts
El chat interactivo me gusta porque te resuelven dudas
They also have whatssapp and you can send emails
Tienen tambien whatssapp y puedes mandar correos
They give you several bonuses and you can take advantage of the deposits
Te dan varios bonos y puedes aprobechar los depositos
the games are live
los juegos son en vivo
np there are many tables but the ones that are open are live
np hay muchas mesas pero las que estan abiertas son en vivo
there is no sports book
no hay sportsbook
no slots
no hay tragamonedas
Discussion
Las Vegas en Vivo Casino discussion
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