- Slow to respond to queries
- Service /support is poor
- KYC checks too late
Rated by 15 users
When reviewing and assessing Ladbrokes Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Ladbrokes Casino has a High Safety Index of 8.9, which makes a recommendable option for most players in terms of fairness and safety. Continue reading our Ladbrokes Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Ladbrokes Casino, we have looked closely into the Terms and Conditions of Ladbrokes Casino and reviewed them. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.
Based on our estimates or gathered data, Ladbrokes Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we are aware, no relevant casino blacklists mention Ladbrokes Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
All in all, when combined with other factors that come into play in our review, Ladbrokes Casino has landed a High Safety Index of 8.9. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Ladbrokes Casino to be mostly fair.
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 20 complaints directly about this casino in our database, as well as 88 complaints about other casinos related to it. Because of these complaints, we've given this casino 769 black points in total, out of which 681 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Judging by the 15 user reviews given to Ladbrokes Casino, it has a Mixed User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.
Ladbrokes Casino is owned by Ladbrokes Betting & Gaming Ltd and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
Ladbrokes Casino has been granted a gambling license in Belgium issued by Kansspelcommissie.
Ladbrokes Casino supports 6 payment options. This includes: Neteller, Skrill, PaySafeCard, PayPal, Neosurf, Bancontact.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits | Win limits |
---|---|
Unlimited | EUR 250,000 per spin |
In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at Ladbrokes Casino in the table below.
Language | Website | Customer support | Live chat |
---|---|---|---|
English | |||
French | |||
Dutch |
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Ladbrokes Casino, managing your account, withdrawals, or other matters. Ladbrokes Casino has a good customer support, judging by the results of our testing.
Ladbrokes Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games.
Casino games from 18 game providers are offered. This includes NetEnt, Playtech, Apricot (Microgaming), Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Greentube, Gaming1, Air Dice, WinStudios, Smartsoft Gaming, Ladbrokes, Stakelogic, Skywind Group.
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Unfortunately, we currently do not have any bonus offers from Ladbrokes Casino in our database.
Browse all bonuses offered by Ladbrokes Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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