HomeOnline casinosLadbrokes Casino Review

Ladbrokes Casino Review

avatarEndri K.
Last updated 12/2025
Safety Index
9.2
User feedbackNot enough data
4 reviews
avatarEndri K.
Last updated 12/2025

Read our Ladbrokes Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Important (1)
Doesn't accept players from Ohio
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Pros and cons

  • Extensive collection of games from multiple providers
  • Casino has its own poker platform
  • Phone support available
  • Live dealer games are available
  • Payments by PayPal are available
  • Company focuses on sports betting rather than the casino

Casino screenshots

Ladbrokes_Casino_BE_homepage_desktop
Ladbrokes_Casino_BE_game_gallery_desktop
Ladbrokes_Casino_BE_promotions_desktop
Ladbrokes_Casino_BE_homepage_mobile
Ladbrokes_Casino_BE_game_gallery_mobile
Ladbrokes_Casino_BE_promotions_mobile

Ladbrokes Casino Review

To find out what Ladbrokes Casino has to offer, our experts used our casino review process and checked both the highlights and the drawbacks of the casino. With a close look at the casino's Terms and Conditions, licenses, player complaints, support, and limits, our team had all they needed. They were able to give a clear verdict on how safe and fair this casino is.

Drawing on our team's research, we have worked out the casino's Safety Index. This score gives a clear picture of how safe and fair the casino is. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Ladbrokes Casino achieved a Very high Safety Index of 9.2. This earns it a place among our top-rated casinos for fairness and safety. Our full Ladbrokes Casino review offers details that can help you decide whether this casino is right for you.

Safety Index – Ladbrokes Casino fairness and safety

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of Ladbrokes Casino, we have looked closely into the Terms and Conditions of Ladbrokes Casino and reviewed them. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.

Based on our estimates or gathered data, Ladbrokes Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

As far as we are aware, no relevant casino blacklists mention Ladbrokes Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

On the whole, also considering other contributing factors in our assessment, Ladbrokes Casino has achieved a Safety Index of 9.2, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.

Note: As far as we are aware, Ladbrokes Casino is interconnected with 35 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Ladbrokes Casino.

Terms and Conditions of Ladbrokes Casino

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. Unfair or predatory clauses are not unusual in casino T&Cs. Where we find them, they often give the casino grounds to withhold winnings from players.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Ladbrokes Casino to be somewhat unfair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Complaints from Ladbrokes Casino players

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. Our Complaint Resolution Center takes in player complaints. We add these to complaints from other sources when we work out the Safety Index.

We currently have 21 complaints directly about this casino in our database, as well as 92 complaints about other casinos related to it. Because of these complaints, we've given this casino 683 black points in total, out of which 489 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Ladbrokes Casino user feedback and reviews evaluated

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 5 reviews, and we have only received 4 player reviews so far. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Licenses and company data

Ladbrokes Casino is owned by S.A. DERBY and has estimated revenues exceeding $20,000,000 per year. This makes it a big online casino on our scale.

Ladbrokes Casino has been granted a gambling license in Belgium issued by Kansspelcommissie.

Note:Ladbrokes Casino is connected to land-based casinos or betting shops. Judging purely by the online casino website, this casino would have a lower Safety Index than it currently has from us, however, it has been increased because of the availability of brick-and-mortar establishments and the credibility they add to the online casino.

Payment methods, win and withdrawal limits

Ladbrokes Casino supports 7 payment options. This includes: Neteller, Skrill, PaysafeCard, PayPal, Neosurf, Bancontact, Prepaid Card.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
Unlimited EUR 250,000 per spin
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The options available at Ladbrokes Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes
French Yes Yes Yes
Dutch Yes Yes Yes

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Ladbrokes Casino, account problems, withdrawals, or other issues, it holds significant value for us. The customer support at Ladbrokes Casino came across as good in our tests.

Casino games and slots available at Ladbrokes Casino

Ladbrokes Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 21 game providers are offered. This includes NetEnt, Playtech, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Amatic, Greentube, Gaming1, Air Dice, WinStudios, Smartsoft Gaming, Games Global, Octoplay, Ladbrokes, Skywind Group, Stakelogic, Ruby Play.

Ladbrokes Casino bonuses and promo codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.

Currently, our database has the following 2 bonuses from Ladbrokes Casino:

  • €30 bonus money
  • 1,000% up to €30

Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.

Company info

  • Owner S.A. DERBY
  • Operator SA GRAND CASINO DE DINANT
  • Established 2014
  • Estimated annual revenues > $20,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Ladbrokes Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Somewhat unfair
Issues found: 2
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Very big casinoVery big group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Very good
Total complaints: 7
Last updatedLast updated
  • Opened 0
  • Unresolved 0
  • Resolved 0
  • Rejected 7
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Slightly negative
    Last updatedLast updated
    • Reputation helped by land-based casinos or betting shops
    • Low win limit: €250,000 / spin or game round

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    Important
    Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (18 to 24 months).
    Unfair terms and conditions
    • Detection of some betting techniques while wagering bonuses may result in confiscated winnings
    • Casino voids gaming account balances after less than two years of account inactivity

    Games

    Explore the game selection available at Ladbrokes Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

    Game types

    Slots
    Roulette
    Blackjack
    Betting
    Video poker
    Bingo
    Baccarat
    Jackpot games
    Live games
    Poker
    Craps and dice
    Keno
    Scratch cards
    eSports betting
    Crash games
    Available: 15 Not Available: 0
    Real Games
    Verified by Gamecheck

    Game providers

    Show all (21)
    • NetEnt
    • Pragmatic Play
    • Playtech
    • IGT
    • Yggdrasil Gaming
    • Evolution Gaming
    • Play'n GO

    Ladbrokes Casino bonuses

    Browse all bonuses offered by Ladbrokes Casino, including their no deposit bonus offers and first deposit welcome bonuses.

    No bonuses available for players from Ohio

    Unfortunately, it seems that Ladbrokes Casino does not offer any bonuses to players from your country.

    Payments

    Browse an overview of payment methods supported by Ladbrokes Casino, along with related limits and fees associated with transactions to or from your casino account.

    Payment methods

    • Neteller
    • Skrill
    • PaysafeCard
    • PayPal
    • Neosurf
    • Bancontact
    • Prepaid Card

    Transaction limits

    Withdrawal limits
    Not limited for EUR
    Win limits
    €250,000
    Per spin

    Currencies

    Traditional

    Supported Fiat currencies.

    EUR

    Customer support

    Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

    Language options

    Website
    Available in 3 languages
    EnglishFrenchDutch
    Live chat
    Available in 3 languages
    EnglishFrenchDutch
    Customer support:
    Available in 3 languages
    EnglishFrenchDutch
    Live chat rating
    Good
    Last updatedLast updated
    Date and tester
    Rating
    01 Dec 2025
    Endri K.
    Good
    30 Dec 2024
    Burak O.
    Good
    26 Apr 2024
    Zuzana C.
    Good
    11 Feb 2023
    Natalia B.
    Good
    16 Feb 2021
    Tomas B.
    Subpar

    User reviews of Ladbrokes Casino

    This is a place to share experience with Ladbrokes Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Not enough data

    Rated by 4 users

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.
    • 2 weeks ago
    On the surface, everything looks good the interface is clean, the games are fast, and the atmosphere is pleasant. However, I suspect the RTP is too low, and your balance disappears in a matter of minutes. It's fine for a casual game, but not for long-term play.
    • everything looks good
    • the games are fast
    • the RTP is too low
    • 3 months ago
    an above average casino to play at, great selection of sports with competitive odds, easy deposit and withdraw by paypal. the casino section is very average however, lots of slot providers missing, no slot filter, very buggy at times, slots not loading at all in some cases, very dated blackjack tables,
    • deposit by paypal
    • sports and casino betting
    • decent rewards free spins etc
    • slow support but they do answer
    • buggy site at times long loading times or unresponsive
    • no slot provider filter
    • 1 year ago
    To many times play here...depositet to much with paypal and bank card...and NEVER had a win more than 200eu. P.S. only one time bonus gift win 200eu with spin per 0.5eu. 1000% NOT RECOMMENDED!!!!
    • Not to bad withdrawal time..
    • Good slots..
    • Fake RTP%
    • Very small RTP%
    • Very bad customer support.
    • 2 years ago
    Ladbrokes I’ve used for a number or years and have gradually got worse. A lot of the slots are problematic and their service is very very slow if you need support with any issues. Can be weeks to get a response from customer services
    • Slow to respond to queries
    • Service /support is poor
    • KYC checks too late

    Ladbrokes Casino discussion

    Discuss anything related to Ladbrokes Casino with other players, share your opinion, or get answers to your questions.

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