Pavel is working as a Data Governance Specialist at Casino Guru. His main responsibilities include adding new casinos to the online casino database and maintaining and updating existing data to ensure accuracy and consistency across the platform. Pavel's background is a bit more academic than work-b...
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Pavel K.
Author
Pavel Kaczynski
Data Governance Specialist
Pavel is working as a Data Governance Specialist at Casino Guru. His main responsibilities include adding new casinos to the online casino database and maintaining and updating existing data to ensure accuracy and consistency across the platform. Pavel's background is a bit more academic than work-b...
To find out what JustSpin Casino has to offer, our experts used our casino review process and checked both the highlights and the drawbacks of the casino. With a close look at the casino's Terms and Conditions, licenses, player complaints, support, and limits, our team had all they needed. They were able to give a clear verdict on how safe and fair this casino is.
The review data forms the basis for our Safety Index score, which is our way of rating how safe and fair an online casino is. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. JustSpin Casino has a Below average Safety Index of 5.9, which means it may not be the best choice for most players in terms of fairness and safety. Our full JustSpin Casino review offers details that can help you decide whether this casino is right for you.
Safety Index – JustSpin Casino fairness and safety
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our JustSpin Casino review, we extensively examined and analyzed the Terms and Conditions of JustSpin Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.
Based upon our estimates and collected information, we consider JustSpin Casino a big online casino. Considering its size, this casino has an average sum of disputed winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
To our knowledge, JustSpin Casino is absent from any significant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
On the whole, also considering other contributing factors in our assessment, JustSpin Casino has achieved a Safety Index of 5.9, which is classified as Below average. To our knowledge, this casino is not a suitable option for players seeking an online casino that fosters fairness and honesty in its treatment of customers.
Note: To the best of our knowledge, JustSpin Casino is associated with 8 other online casinos. The Safety Index of JustSpin Casino takes into account the qualities of all the interconnected online casinos.
T&Cs of JustSpin Casino evaluated
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of JustSpin Casino to be unfair.
Note: You can find our specific findings from the T&Cs evaluation here.
JustSpin Casino player complaints
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 4 complaints directly about this casino in our database, as well as 18 complaints about other casinos related to it. Because of these complaints, we've given this casino 6,176 black points in total, out of which 5,291 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
JustSpin Casino user reviews and feedback
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Our database has a total of 9 user reviews of JustSpin Casino, giving it a Mixed User feedback rating. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Company information and licenses of JustSpin Casino
JustSpin Casino is in the ownership of BP Group Limited and has an annual revenue estimate greater than $1,000,000. This makes it a small to medium-sized online casino according to our classification.
JustSpin Casino holds a gambling license in Malta issued by Malta Gaming Authority.
Withdrawal limits, win limits, and payment method options
JustSpin Casino supports 29 payment methods. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, INSTADEBIT, Trustly Pay, Nordea, AstroPay, idebit, OP-Pohjola, Alandsbanken, OmaSP, Danske Bank, Directa24, Säästöpankki, S-Pankki, Aktia Bank, POP Pankki, Handelsbanken, Interac, MuchBetter, MiFinity, Revolut, Jetonbank, Klarna, blik, Rapid Transfer.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 5,000 per day
No win limit
EUR 25,000 per month
USD 5,000 per day
USD 25,000 per month
NOK 60,000 per day
NOK 250,000 per month
CAD 5,000 per day
CAD 25,000 per month
NZD 5,000 per day
NZD 25,000 per month
PLN 21,000 per day
PLN 125,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. Languages and customer support options available at JustSpin Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
Spanish
Finnish
French
Norwegian
Polish
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at JustSpin Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of JustSpin Casino as good.
Casino games and slots available at JustSpin Casino
JustSpin Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 96 providers. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, ELK Studios, Push Gaming, Wazdan, Booming Games, Iron Dog Studio, Relax Gaming, Bullshark Games, PearFiction Studios, Jelly, Sneaky Slots, Ino Games, AceRun, Fantasma Games, Oros Gaming, Half Pixel Studios, Bluberi Gaming, Swintt, Indigo Magic, Win Fast, SpinOn, Wishbone, Trusty Gaming, Slingshot Studios, Backseat Gaming, Lakka Studios, Alchemy Gaming, Boomerang Studios, Bulletproof Games, Reflex Gaming, Ace Roll, Nailed it! Games, Trigger Button Studios, Spribe, Fortune Factory Studios, All For One Studios (ALL41), Gamomat, OneTouch, Foxhound Games, Sega Sammy, Northern Lights Gaming, NowNow Gaming, Bang Bang Games, Foxium, Four Leaf Gaming, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, PG Soft (Pocket Games Soft), Reel Play, Gameburger Studios, Real Dealer Studios, Oryx Gaming, Atomic Slot Lab, Gaming Corps, Switch Studios, Pineapple Play, Blue Ring Studios, Koala Games, Neon Valley Studios, Max Win Gaming, Neotopia gaming, JINX Gaming, King Show Games, High Limit Studio, AvatarUX, Peter & Sons, SpinPlay Games, Gold Coin Studios, Kitsune Studios, Blue Guru Games, Kalamba Games, Hammertime, Golden Hero, Aurum Signature Studios, Just For The Win, Wicked Games, Snowborn Games, Electric Elephant, Stormcraft Studios, 4ThePlayer, Hacksaw Gaming, AreaVegas, Print Studios, Ruby Play, Elysium Game Studio.
JustSpin Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
At present, there are 9 bonuses from JustSpin Casino in our database, including:
100% up to €300
100% up to 5,000 kr and 200 extra spins
100% up to $100 and 500 extra spins
100% up to 1,000 zł
50% up to $150
100% up to $100
50% up to $150
100% up to C$200
100% up to NZ$100 and 600 extra spins
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
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Company info
Owner
BP Group Limited
Operator
BP Group Limited
Established
2019
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of JustSpin Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casinoBig group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 2 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Submit a complaint
Casino Bonuses
JustSpin Casino bonuses
Browse all bonuses offered by JustSpin Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
JustSpin Casino payment methods
Currencies
USD,
CAD,
EUR,
NOK,
NZD,
PLN
User reviews
User reviews of JustSpin Casino
This is a place to share experience with JustSpin Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
DON'T PLAY HERE!!! THEY DON'T GIVE NO CASH BACK OR GIFT. CRAPPIE CASINO AGENTS DON'T DO ANYTHING TO HELP YOU AND YOU DON'T WIN ANYTHING I'VE CLOSED MY ACCOUNT. If you try to deposit it says canceled. I PLAY AT BOO CASINO AND BCCASINO AND GALAXYNO CASINO.
I have had an extremely disappointing experience with multiple Presenter Group casinos, including this one. They seized all my deposits without any explanation and discontinued all communication with me. I had been actively playing and utilizing the bonuses they consistently sent me through email, resulting in a significant amount of money being held in my accounts.
Based on my experience, their actions seem highly suspicious and resemble a scam. I strongly advise anyone considering playing at these casinos to steer clear and avoid engaging with any of their associated establishments. The lack of transparency and communication raises serious concerns about their legitimacy and trustworthiness.
This casino let me open an account both here and on their sister sites despite me sending an email on April 15th, 2021 asking me to prevent from creating accounts and banning me on all of the provider’s websites. Furthermore, when asking for a refund I am obviously entitled to, they refer to clauses in their rules that have nothing to do with the matter. They are acting unfairly and take absolutely no responsibility for responsible gaming rules. They tell the player it’s their fault for playing despite a gambling problem.
I will contact MGA to get a refund from these scam artists.
Avoid at all costs. They should NOT be licensed by MGA.
EDIT: the casino responds swiftly here, publicly, but has now ignored my refund request for well over two weeks. Emails do not get answered to, customer support does not help and clearly they hope I and the problem just ’go away’. I will take this down the legal route and also discuss it with MGA if they do not step up. Avoid, please!
EDIT 2: The casino has now, for a second time, refused to issue a refund although I have full grounds to get it. Extremely bad behaviour.
JustSpin Casino
Hi @yoyeli
Thank you for taking the time to write your review here at CasinoGuru!
To be able to take a look at your case specifically and forward it to the relevant department, we would like you to confirm your registered email address at JustSpin.
In order to do so, we kindly ask you to contact our customer support and let us know that you are contacting us regarding a review at CasinoGuru. Once we get the confirmation of your personal details registered, we will investigate your case and provide you with further information.
Don't hesitate to contact us if you have any questions!
Justspin lets Austrian players register and play... only after I wrote without having a license to have anything legal at the casino did they block me and for the purpose of reimbursement of the losses always the same answer from the regulation based on Malta...this is nonsense and it's Austrian right of union law and this is legally ignored by justspin. My lawyer is already on the case but as cowardly as just spin is, it can't even answer....shit scam
Justspin lässt österreichische spieler registrieren und spielen... erst nachdem ich schrieb ohne konzession nix legales an dem casino zu haben sperrten sie mich und zwecks rückerstattung der verluste immer gleiche antwort der regulierung auf malta basis...dies ist allerdings schwachsinn und es herrscht österreichisches recht unionsrecht und dieses wird gesetzlich von justspin ignoriert. Mein anwalt ist an dem fall schon dran aber so feige wie just spin ist kann es ja nicht mal antworten....scheiß scam
26 of January I register and deposit 50 euro won 3000 euro book of dead...I did a withdrawal for 3003 euro filled in IBAN/BIC everything and my withdrawal stood as pending..
30 minutes after they closed my account because I have exluded myself from their sister site 21.com 5 years ago due to gambling problems.
I did however send in all my documents and got an email 26 January that my documents where verified and that my withdrawl would still go thru....
as today 24 February NOTHING NO MONEY and everyday in chat same answer...relevant department is working on it.
I have saved both chats and email from them PROMISE me I will get my money...but nothing
I have reached out to both MGA,AskGamblers,eCOGRA no one of them are helping.
Just spin has a very wide selection of slots, I've enjoyed them a lot so far. Also the design is amazing, the site is very interactive and colorful. I've enjoyed everything on it so far. Live support is very helpful as well.
THE they lie from welcome bonus and i have all the evidence to show who is interested. also if you deposit 500 there gateway will charge you 558 . they will credit you 500 but you charged in your bank extra 58 which is cheating
cheating and limit your winning also welcome bonus is not as they advertise I deposited 600 no bonus match first time and second time 500 no bonus match. its pure lie.
JustSpin Casino
Hi @abduraman
Thank you for taking the time to write your review here at CasinoGuru!
There may be a service fee on behalf of Justspin when transferring funds. This fee will vary depending on what method you use and will be displayed when you are doing your transfer. The service fee will be charged on top of your deposit amount / deducted from your withdrawal amount. This is stated on our site under FAQ: https://www.justspin.com/cd/info/faq
Did you use the correct bonus code when depositing? If a deposit code is specified it has to be used when making the deposit in order to receive the Bonus / Free Spins.
To be able to take a look at your case and forward it to the relevant department, we would like you to confirm your registered email address at JustSpin.
In order to do so, we kindly ask you to contact our customer support and let us know that you are contacting us regarding a review at CasinoGuru. Once we get the confirmation of your personal details registered, we will investigate your case and provide you with further information.
Don't hesitate to contact us if you have any questions!
Didn't catch much luck there playing a variety of slots. The design is looking fine though and there are enough deposit methods. Could be added more providers.
JustSpin Casino
Hi @ANilsen,
Thank you for taking the time to write your feedback here at CasinoGuru!
We are sorry to hear you did not have much luck while playing at JustSpin. Hopefully, your luck will turn in the near future.
We are always looking and working on adding more payment methods for Norway. We hope that we soon will have more to choose from.
Don't hesitate to contact us or our customer support if you are experiencing any issues or have any questions!
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