Joker.io Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Joker.io Casino has an Above average Safety Index of 7.7, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Take a look at our full Joker.io Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Safety Index – Joker.io Casino fairness and safety
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our Joker.io Casino review, we carefully went through and inspected the Terms and Conditions of Joker.io Casino. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.
Based upon our estimates and collected information, we consider Joker.io Casino a medium-sized online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
We did not find Joker.io Casino on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All of that, together with other factors considered in our review, has resulted in Joker.io Casino having a Safety Index of 7.7, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.
Note: To the best of our knowledge, Joker.io Casino is associated with 4 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Joker.io Casino. The relationship between these casinos has led to a higher Safety Index than it would have been otherwise for this casino.
Joker.io Casino T&Cs
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Joker.io Casino to be unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Joker.io Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We have found no relevant complaints about this casino.
User feedback and assessment of Joker.io Casino
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 4 player reviews of Joker.io Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Joker.io Casino company information and licenses
Joker.io Casino belongs to Njord Ventures B.V. and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.
Joker.io Casino has been granted licenses by authorities in the following countries or regions: Comoros (Anjouan Gaming), Estonia.
About payment methods and win and withdrawal limits
Joker.io Casino accepts 33 payment options. This includes: Mastercard, VISA, Nordea, Bitcoin (BTC), Bank transfer, Instant Bank Transfer, OP-Pohjola, Pay With Click, Handelsbanken, Alandsbanken, Aktia, Revolut, Danske Bank, Coinspaid, OmaSP, POP Pankki, Säästöpankki, S-Pankki, Luminor, SEB Bank, Swedbank, Brite, Jeton, MiFinity, Coop Pank, LHV, Bitcoin Cash (BCH), Ethereum (ETH), Litecoin (LTC), blik, Klarna, Interac, MoonPay.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 10,000 per day
No win limit
EUR 300,000 per month
NOK 100,000 per day
NOK 3,000,000 per month
CAD 10,000 per day
CAD 300,000 per month
NZD 10,000 per day
NZD 300,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at Joker.io Casino.
Language
Website
Customer support
Live chat
English
24/7
Finnish
24/7
Norwegian
24/7
Estonian
24/7
Polish
24/7
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Since customer support can assist you with problems related to registration process at Joker.io Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Joker.io Casino to be professional and fast.
Casino games and slots available at Joker.io Casino
You can play these types of games at Joker.io Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games.
Titles supplied by 67 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Push Gaming, BGaming, Endorphina, Wazdan, Red Rake Gaming, Spinomenal, Rabcat, 1X2 Gaming, Iron Dog Studio, Relax Gaming, Ainsworth, PearFiction Studios, Fantasma Games, Half Pixel Studios, Slingshot Studios, Alchemy Gaming, GONG Gaming Technologies, Spribe, Fortune Factory Studios, Gamomat, ALL41 STUDIOS, OneTouch, Northern Lights Gaming, TrueLab Games, On Air Entertainment, Foxium, Buck Stakes Entertainment, Triple Edge Studios, Bombay Live, Crazy Tooth Studio, Amusnet (EGT), PGsoft (Pocket Games Soft), Reel Play, Gameburger Studios, Switch Studios, Leap Gaming, Neon Valley Studios, OctoPlay, ParlayBay, Gamevy, Pulse 8 Studios, SpinPlay Games, Gold Coin Studios, Gamzix, Kalamba Games, Just For The Win, Games Global, Golden Rock Studios, Snowborn Games, Stormcraft Studios, Hacksaw Gaming, 4ThePlayer, Ruby Play.
Bonuses and codes offered by Joker.io Casino
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. Sadly, there are now no bonuses available from Joker.io Casino stored in our database.
Browse all bonuses offered by Joker.io Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(4)
User reviews of Joker.io Casino
This is a place to share experience with Joker.io Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Most games unavailable, not even pragmaticplay. The site is weird and it's hard to find your way around. No bonus requested, it was automatically added, when I asked to remove the bonus I was told that the entire account balance would be removed and I would have to wager the bonus even though I hadn't played a single round . Unethical behavior and passive support, games run on a bad gateway...errors all the time....NOT RECOMMENDED!!!!
Die meisten Spiele nicht verfügbar, nicht mal pragmaticplay. Die Seite ist komisch aufgebaut und man findet sich schlecht zurecht.Kein Bonus beantragt, der wurde automatisch hinzugefügt, auf bitte den Bonus zu entfernen sagte man mir dann würde der gesamte Kontostand entfernt ich müsste den Bonus wagern, obwohl ich noch keine einzige Runde gespielt habe. Unethisches Verhalten und passiver support, Spiele laufen auf einem bad gateway...errors am laufenden Band....NICHT EMPFEHLENSWERT!!!!
Nothing more
Nichts mehr
Support is passive and unfriendly long waiting time
Support ist passiv und unfreundlich lange Wartezeit
Game selection below level
Spieleauswahl unter Niveau
Continuous error
Fehler am laufenden Band
Bonus wager 50x
Bonuswager 50x
Joker.io Casino
Hi Simplyme,
Thank you for sharing your experience with us,
We are extremely sorry to hear about the games malfunctioning, indeed a few days ago we did have downtime on a lot of game suppliers, this was due to a large update on our web page that aimed improve various functionalities. All games should now be up and running normally.
As for the removal of bonus, it is not the case that all funds will be removed, naturally we are happy to remove any unplayed bonuses from account, in order to let you play with your deposited funds, and we wish to apologize should you have been informed such, we would be more than happy to review this in order to ensure our customer supports quality standards, and to see if there is something we can do on your case should you have been incorrectly advised.
Could you kindly share the date and time when you contacted our customer support, or your email address in order for us to seek further action.
Interesting casino. Nothing bad, but some payment systems are missing(For my country)
A lot of slots
fast support
Not all payments
Joker.io Casino
Hello ZansaKureh,
Thank you for sharing your experience with us,
We are extremely pleased to hear that you have enjoyed your time with us at Joker.io! We are continuously aiming to improve our payment solutions, and would be happy to hear which ones do you feel that we should add to selection?
Thank you !
Safety Index explained
Safety Index of Joker.io Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Joker.io Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.7/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
