We've thoroughly reviewed Joker.io Casino and gave it an Above average Safety Index. It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Joker.io Casino is related to other online casinos listed below and its rating is also positively influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.
According to our research and estimates, Joker.io Casino is a smaller online casino revenue-wise. It's a part of a group of related casinos with a bit higher combined revenues, but we would still classify the group as only medium-sized. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.
We have found no relevant complaints about this casino.
There are also some unfair Bonus Terms and Conditions, which might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.
Joker.io Casino has an Above average Safety Index. We've given it this rating because we think it's doing many things well, however, there is something holding it back from getting an even higher rating from us. Even despite that, you can expect this casino to be a good place to play at.
Browse all bonuses offered by Joker.io Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(4)
User reviews of Joker.io Casino
This is a place to share experience with Joker.io Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Most games unavailable, not even pragmaticplay. The site is weird and it's hard to find your way around. No bonus requested, it was automatically added, when I asked to remove the bonus I was told that the entire account balance would be removed and I would have to wager the bonus even though I hadn't played a single round . Unethical behavior and passive support, games run on a bad gateway...errors all the time....NOT RECOMMENDED!!!!
Die meisten Spiele nicht verfügbar, nicht mal pragmaticplay. Die Seite ist komisch aufgebaut und man findet sich schlecht zurecht.Kein Bonus beantragt, der wurde automatisch hinzugefügt, auf bitte den Bonus zu entfernen sagte man mir dann würde der gesamte Kontostand entfernt ich müsste den Bonus wagern, obwohl ich noch keine einzige Runde gespielt habe. Unethisches Verhalten und passiver support, Spiele laufen auf einem bad gateway...errors am laufenden Band....NICHT EMPFEHLENSWERT!!!!
Nothing more
Nichts mehr
Support is passive and unfriendly long waiting time
Support ist passiv und unfreundlich lange Wartezeit
Game selection below level
Spieleauswahl unter Niveau
Continuous error
Fehler am laufenden Band
Bonus wager 50x
Bonuswager 50x
Joker.io Casino
Hi Simplyme,
Thank you for sharing your experience with us,
We are extremely sorry to hear about the games malfunctioning, indeed a few days ago we did have downtime on a lot of game suppliers, this was due to a large update on our web page that aimed improve various functionalities. All games should now be up and running normally.
As for the removal of bonus, it is not the case that all funds will be removed, naturally we are happy to remove any unplayed bonuses from account, in order to let you play with your deposited funds, and we wish to apologize should you have been informed such, we would be more than happy to review this in order to ensure our customer supports quality standards, and to see if there is something we can do on your case should you have been incorrectly advised.
Could you kindly share the date and time when you contacted our customer support, or your email address in order for us to seek further action.
Interesting casino. Nothing bad, but some payment systems are missing(For my country)
A lot of slots
fast support
Not all payments
Joker.io Casino
Hello ZansaKureh,
Thank you for sharing your experience with us,
We are extremely pleased to hear that you have enjoyed your time with us at Joker.io! We are continuously aiming to improve our payment solutions, and would be happy to hear which ones do you feel that we should add to selection?
Thank you !
Safety Index explained
Safety Index of Joker.io Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Joker.io Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.7/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Submitted:
05 May 2023
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