Rated by 58 users
In this review, JackpotCity Casino Ontario has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. JackpotCity Casino Ontario has a High Safety Index of 8.7, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Continue reading our JackpotCity Casino Ontario review to find out more about this casino and determine if it's the right fit for you.
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of JackpotCity Casino Ontario, we thoroughly read and reviewed the Terms and Conditions of JackpotCity Casino Ontario. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.
Considering our estimates and the factual data we have collected, JackpotCity Casino Ontario appears to be a very large online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
To our knowledge, JackpotCity Casino Ontario is absent from any significant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All of that, together with other factors considered in our review, has resulted in JackpotCity Casino Ontario having a Safety Index of 8.7, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of JackpotCity Casino Ontario to be somewhat unfair.
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 93 complaints directly about this casino in our database, as well as 267 complaints about other casinos related to it. Because of these complaints, we've given this casino 22,428 black points in total, out of which 12,460 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Based on the 58 user reviews of JackpotCity Casino Ontario in our database, it has a Great User feedback score. You may access the casino's user reviews in the User reviews section of this page.
JackpotCity Casino Ontario is in the ownership of Cadtree Limited and has an annual revenue estimate greater than $1,000,000,000. Based on the revenues, we consider it to be a very large online casino.
JackpotCity Casino Ontario holds a gambling license in Ontario issued by iGaming Ontario.
JackpotCity Casino Ontario supports 8 payment methods. This includes: PaysafeCard, Mastercard, VISA, INSTADEBIT, American Express, ApplePay, Interac, MuchBetter.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
| Withdrawal limits | Win limits |
|---|---|
| Unlimited | No win limit |
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. Languages and customer support options available at JackpotCity Casino Ontario are displayed in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
 |
| French | |
|
|
| Chinese | |
|
|
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at JackpotCity Casino Ontario, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of JackpotCity Casino Ontario as good.
JackpotCity Casino Ontario gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Keno, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 29 providers. This includes Blueprint Gaming, Pragmatic Play, Gameburger Studios, Real Dealer Studios, PearFiction Studios, Ino Games, Switch Studios, Blue Ring Studios, Slingshot Studios, Alchemy Gaming, High Limit Studio, SpinPlay Games, Nailed it! Games, Neko Games, Fortune Factory Studios, Spribe, All For One Studios (ALL41), Northern Lights Gaming, Games Global, Just For The Win, On Air Entertainment, Foxium, Snowborn Games, Buck Stakes Entertainment, Stormcraft Studios, Coin Machine Gaming, AreaVegas, Crazy Tooth Studio, Infinity Dragon Studios.
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
Currently, our database has the following bonus from JackpotCity Casino Ontario:
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
Browse all bonuses offered by JackpotCity Casino Ontario, including their no deposit bonus offers and first deposit welcome bonuses.
This is a place to share experience with JackpotCity Casino Ontario. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Do you have any experience with this casino?
Write a review
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of JackpotCity Casino Ontario. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Discuss anything related to JackpotCity Casino Ontario with other players, share your opinion, or get answers to your questions.
![JackpotCity Casino Ontario Review – Expert & Player Ratings [2026]](https://static.casino.guru/res/cc26f89e34ef12cd4dac6731c76aaaa5a/images/casinoguru_logo.svg){kind=logo}
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
You will soon be redirected to the casino’s website. Please wait. If you use some ad blocking software, please check its settings.
