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Jackpot Island Casino Review

Casino not accepting new players

Jackpot Island Casino is currently not accepting new players.

Browse recommended casinos
Playanak Limited
2022
< $1,000,000
OverviewUser reviews2Safety Index explainedDiscussion1

Casino not accepting new players

Jackpot Island Casino is currently not accepting new players.

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Jackpot Island Casino Review

In this review, Jackpot Island Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Jackpot Island Casino has a High Safety Index of 8.2, which makes a recommendable option for most players in terms of fairness and safety. Continue reading our Jackpot Island Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Is Jackpot Island Casino fair and safe? Safety Index explained

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of Jackpot Island Casino, we have looked closely into the Terms and Conditions of Jackpot Island Casino and reviewed them. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.

Based on our estimates or gathered data, Jackpot Island Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

As far as we are aware, no relevant casino blacklists mention Jackpot Island Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

All in all, when combined with other factors that come into play in our review, Jackpot Island Casino has landed a High Safety Index of 8.2. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Note: As far as we are aware, Jackpot Island Casino is interconnected with 9 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Jackpot Island Casino. They resulted in a higher Safety Index than this casino would have without related casinos.

Terms and Conditions of Jackpot Island Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Jackpot Island Casino to be unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Jackpot Island Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 0 black points.

Jackpot Island Casino user feedback and reviews evaluated

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 2 player reviews so far.. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Licenses and company data

Jackpot Island Casino is owned by Playanak Limited and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.

Jackpot Island Casino has been granted a gambling license in Malta issued by Malta Gaming Authority.

Payment methods, win and withdrawal limits

Jackpot Island Casino supports 20 payment options. This includes: Skrill, Neteller, PaySafeCard, VISA, Mastercard, Trustly, EPS, Boleto Bancario, AstroPay, Todito cash, Western Union, Bank transfer, Interac, Pago Efectivo, Tambo, SPEI, PIX, Servipag, OXXO, WebPay.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. You can find languages available at Jackpot Island Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes
Spanish Yes Yes Yes
Portuguese Yes Yes Yes
Russian No Yes Yes
German Yes Yes Yes
Finnish Yes No No
Italian No Yes Yes
French No Yes Yes
Romanian No Yes Yes
Norwegian No Yes Yes

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Jackpot Island Casino, managing your account, withdrawals, or other matters. Jackpot Island Casino has a good customer support, judging by the results of our testing.

Jackpot Island Casino casino games and slots

Jackpot Island Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games.

Casino games from 8 game providers are offered. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Red Tiger Gaming, Big Time Gaming, iSoftBet, Leander Games.

Bonuses and codes offered by Jackpot Island Casino

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There are currently 19 bonuses from Jackpot Island Casino in our database, and all offers are listed in the 'Bonuses' section.

Note: Our separate page features details on Jackpot Island Casino bonuses for additional information about this casino's offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
No crash games

Language options

English website
All languages (5)
English customer support
All languages (9)
English live chat
All languages (9)

Game providers

  • NetEnt
  • Nolimit City
  • Big Time Gaming
  • Evolution Gaming
  • Play'n GO
  • Red Tiger Gaming
  • iSoftBet
  • Leander Games
CASINO SCREENSHOTS
jackpot_island_casino_homepage_desktop
jackpot_island_casino_homepage_mobile

Positives

  • Phone customer support available
  • Simple and clean website design
  • No withdrawal limits
  • Various responsible gaming options available
  • Live dealer games are available

Negatives

  • Live chat support is not available 24/7
  • Not all payment methods are available for all countries

Interesting facts

  • Small international casino
  • The amount of maximal monthly withdrawal limit depends on the player's status
Author & Guarantor: Jannete Hills Last updated: 14 Aug 2023 Anything incorrect or missing? Let me know
Casino Bonuses

Jackpot Island Casino bonuses

Browse all bonuses offered by Jackpot Island Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (2)

User reviews of Jackpot Island Casino

This is a place to share experience with Jackpot Island Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 2 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

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Casino Guru

We want players to understand gambling.

• 1 year ago
Only few provider, difficult to found favorit provider.
No bonus.
No chat support available.
No working email form.
No winning.
3 deposit go like flush on toilet. Last 15€ deposit disappear 3 minutes (!)
Payback % is 27%

Horrible experience.
  • Nothing special
  • No welcome bonus
  • No chat support
  • Very cold run casino
  • Email form not works
• 1 year ago
The Jackpot Island Casino makes a basically reputable first impression, but if you win and want to pay out your money, you are put off and repeatedly enslaved with other documents, then it means that bank transfer is technically not possible and then Skrill suddenly doesn't work either. I've been waiting for my payout and verification for 7 days now, I've never experienced anything like this before, whether curaçao or MGA.

EDIT 8.5.23

I want to change my review
Jackpot Island Casino takes some time for verification but once completed the withdrawals are very quick and hassle free, takes no more than 24 hours for me,
Conclusion: a reasonable casino! 9/10
  • Good game selection
  • secure page
  • Loads fast
  • Verification takes forever
  • Payouts max 3000€ per month
Jackpot Island Casino
Hello CasiHunter,
Thank you for sharing your experience with us.
We are very sorry that you had difficulties with your withdrawal request.
Please note that we require verification of each account in order to ensure the highest level of protection for our players. The verification process is a standard procedure for all serious online casinos and can take up to two business days. However, it may take longer if the documents provided do not meet the requirements of our Terms and Conditions.
Also, please note that withdrawal requests are reviewed in an orderly manner and within the schedule by our finance department. Once a request has been processed, we will notify our players via email of the outcome.
In order to investigate the case further, we would ask you to provide us with your username or registered email address so that we can investigate the matter and ensure that it is resolved for you.
Alternatively, you can contact us via email at support@jackpotisland.com or via our live chat support. We are always there for you!
Best regards,
Jackpotisland
Safety Index explained

Safety Index of Jackpot Island Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Jackpot Island Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.2/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about Jackpot Island Casino and related casinos (150)

150All0Opened1Not solved43Solved106Rejected

Complaints directly about Jackpot Island Casino

Complaints about related Gratorama Casino (1)

Resolved Our verdict

Case closed

Disputed amount: €6,200
Gratorama Casino
Safety Index:Below average
Submitted: 19 Dec 2019

Complaints about related GratoWin Casino (4)

Resolved Our verdict

Case closed

Disputed amount: €2,269
GratoWin Casino
Safety Index:Below average
Submitted: 10 Jan 2023
Resolved Our verdict

Case closed

Disputed amount: €50
GratoWin Casino
Safety Index:Below average
Submitted: 29 Oct 2022
Resolved Our verdict

Case closed

Disputed amount: €99
GratoWin Casino
Safety Index:Below average
Submitted: 31 Aug 2021
Resolved Our verdict

Case closed

Disputed amount: €700
GratoWin Casino
Safety Index:Below average
Submitted: 23 Aug 2021

Complaints about related Winorama Casino (31)

Resolved Our verdict

Case closed

Disputed amount: €1,700
Winorama Casino
Safety Index:Below average
Submitted: 26 May 2023
Resolved Our verdict

Case closed

Disputed amount: €1,152
Winorama Casino
Safety Index:Below average
Submitted: 16 Mar 2022
Resolved Our verdict

Case closed

Disputed amount: €2,000
Winorama Casino
Safety Index:Below average
Submitted: 10 Mar 2022

Complaints about related ScratchMania Casino (Same management)

Complaints about related Playoro Casino (Same management)

Complaints about related WinsPark Casino (Same management)

Show more complaints (+35)
Discussion

Jackpot Island Casino Discussion

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Payment methods

Jackpot Island Casino payment methods

Currencies
USD,CAD,EUR,BRL,CHF,CLP,INR,JPY,MXN,NZD,PEN,PLN,THB,ZAR
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